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Shaha Finlease Complaints & Reviews

3.1
Updated: Oct 3, 2024
Complaints 264
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151
Unresolved
113
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Shaha Finlease reviews & complaints page 9

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P
Pranav Kondalkar
Jan 16, 2020
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Address: Pune, Maharashtra, 411036

I had taken a credit card from standard chartered in 2001and i had hardly used that card and i had cleared all the dues and completed all the payments on that card. Then in 2010 standard chartered sold all accounts to shaha finlease without informing the account holders. And now shaha finlease called me to clear dues and gave me letter billing 23 lakhs without reason. And this has also affected my cibil score and has stopped all my loan procedures.
Whereas i had cleared all the dues and the card was expired still i get a letter billing 23 lakhs from shaha finlease.
Need to resolve this issue as soon as possible.
Feb 22, 2020
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Jan 16, 2020
Updated by Pranav Kondalkar
This is regarding as my father Suresh Kondalkar, he had closed all dues and paid all pending payments of and it has been closed by same year due to multiple pressures from your service agents.

Now 23 lakh is reflecting in my cibil report as outstanding. Kindly check from your system and enclose the bill details for which my dad has closed credit account 17 years back.
We don’t have any details about that / no messages / no calls from bank in this 17 years.

Now we are facing problems due to the cibil score in our loan processing.

We want that to be sorted out from our cibil account kindly do needful.

Thank you
Pranav Kondalkar
Verified Support
Jan 22, 2020
Shaha Finlease Customer Care's response
Dear Customer,

Request you to provide the settlement letter of SCB.

So we can close the account from cibil.

please feel free to write on [protected]@shahafinlease.com.

Regards
Shaha Finlease Pvt Ltd
Customer service
[protected]
Mar 04, 2020
Updated by Pranav Kondalkar
As I said at that time after clearing dues SCB told that they will send the completion via courier but i did'nt receive any letter till date. I assumed that the account is closed but Shah finlease calls me after 10 years for this. This is Pathetic.
And Shah finlease representative is talking rude and rubbish on the call regarding this. Talking in a very unprofessional way.
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    M
    muralidhar tadimalla
    from Chennai, Tamil Nadu
    Dec 10, 2019
    Resolved
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    Address: 600017

    We have taken a personal loan may be in 2001. After paying some of the instalments due to loss of job we have spoken to Standard Chartered Bank for a one time settlement. As per their terms we have paid Rs.15000/- by cash and obtained a full and final settlement letter from the bank on 29/03/2004. Now after 15 years somebody from your company called up and abused me as a defaulter. Kindly look into this and stop people from further harassment. Thanks
    Jan 11, 2020
    Complaint marked as Resolved 
    Shaha Finlease customer support has been notified about the posted complaint.
    Verified Support
    Dec 11, 2019
    Shaha Finlease Customer Care's response
    Dear Customer,

    We wish to inform you that your SCB account is sold by the bank to SHAHA FINLEASE PVT LTD in 2010.

    Please share the settlement letter given by the SCB on below mail id, so we can verify and update the appropriate status in CIBIL.

    [protected]@shahafinlease.com.

    Thanks and Regards
    Customer service
    Shaha Finlease Pvt Ltd
    I am surprised to see that I have taken credit card from SHAHA, that too in 20 years back. But I have never taken. However there is credit card taken from SCB is closed by me in 2000. But this is not updated.
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      A
      Anjali Gade
      from Vasai-Virar, Maharashtra
      Dec 9, 2019
      Resolved
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      Address: Avdhoot nivas plot 666 sect 18 shivtejnagar chinchwad pune, 411019

      In reference to my cibil report iam stating that I am over due in credit card to SHAHA but I never approached SHAHA nor they approached me. How can SHAHA show overdue in credit card.this issue already I posted to cibil they are also making regular fallowup .
      Sir, as per my cibil report I didn't take any credit card from your institution.earlier I had a standard chartered card that has been closed a have a closed letter.plz I request you to look into the above matter and remove the over due amount from cibil.
      +1 photos
      Jan 13, 2020
      Complaint marked as Resolved 
      Shaha Finlease customer support has been notified about the posted complaint.
      Verified Support
      Dec 10, 2019
      Shaha Finlease Customer Care's response
      Dear Customer,

      We wish to inform you that your SCB account is sold by the bank to SHAHA FINLEASE PVT LTD in 2010.

      if the account is closed by you kindly share the closure letter on below mail id.
      [protected]@shahafinlease.com

      Thanks and Regards
      Customer Service
      Shaha Finlease Pvt Ltd
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        S
        spdhadave
        from Mumbai, Maharashtra
        Oct 31, 2019
        Resolved
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        Address: Maharashtra, Mumbai City, Maharashtra

        I have received offer letter for settlements of accounts of rs.12000 on dated 09.12.2005 from standard chartered bank vide by r.3213.

        Accordingly i have issued 2 cheque vide cheque no.593546 dated 23.12.2005 and cheque no.593547 vide dated 31.01.2006 of nkgsb bank jogeshwari branch..

        Both the cheques were duly honoured on 27.12.2005 and 04.02.2006.

        It is the moral duty of the bankers to clear the matters and place the same in the cibil but the bankers has not done the same from 2006 to 2017.

        We are hereby requesting you to clear this matters at the earliest.

        From.
        Mr. Shashikant dhadave

        Pleease correct the cibil
        Dec 5, 2019
        Complaint marked as Resolved 
        Shaha Finlease customer support has been notified about the posted complaint.
        Verified Support
        Nov 04, 2019
        Shaha Finlease Customer Care's response
        Dear Customer,

        We request you to share closure letter of SCB on [protected]@shahafinlease.com.

        So we can update in cibil appropriately.

        Thanks and Regards
        Customer service
        Shaha finlease pvt ltd
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          M
          Muniraju g
          from Bengaluru, Karnataka
          Oct 2, 2019
          Resolved
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          This is regarding as my father g muniraju from nandini layout bangalore, he had closed lended loan amount of 25 k at 2002 and it has been closed by same year due to multiple pressures from your service agents.

          Now 7.5 lakh is reflecting in my cibil report as outstanding. Kindly check from your system and enclose the bill details for which my dad has closed the loan 17 years back.
          We don’t have any details about that / no messages / no calls from bank in this 17 years.

          Now we have started with the home construction because of this issue it has been reflected in our cibil score which in turn is not allowing for home loan.

          We want that to be sorted out from our cibil account kindly do needful.

          Thank you
          Muniraju g
          Oct 13, 2019
          Complaint marked as Resolved 
          Shaha Finlease customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2019
          Shaha Finlease Customer Care's response
          Dear Customer,

          We wish to inform you that the account is transferred from SCB to SHAHA in 2010.

          please provide the closure letter of SCB so we can update the appropriate status in cibil.

          Thanks and Regards
          Customer Service
          Shaha Finlease Pvt Ltd
          [protected]@shahafinlease.com
          Oct 04, 2019
          Updated by Muniraju g
          Thanku for ur response sir. Please find the below attachment..

          Verified Support
          Oct 07, 2019
          Shaha Finlease Customer Care's response
          Dear Customer,

          The attached letter is the intimation letter of transfer of account from SCB to SHAHA.

          Please provide the settlement / closure letter of SCB.

          So we can update in cibil correctly.

          Thanks and Regards
          Shaha Finlease Pvt Ltd.
          [protected]@shahafinlease.com
          Oct 07, 2019
          Updated by Muniraju g
          Sir as we had a delay of payment due to some issues but later due to continuous call from shaha finance we paid them cash in our office. Those people didn't provide any receipt on the same. They made a note that it will be sent in the courier and made us to break the card in their presence. At the same time we had made a payment of sbi credit card also.

          It is paid as a cash sir. Genuinely we have paid them. We didn't get any notice or mail regarding that. So we thought everything's is cleared. It's been 17 years sir. We have documented many credit copies but from their end we didn't get any updates or closure regarding our due. Kindly help us.
          Oct 07, 2019
          Updated by Muniraju g
          As a replica we have a sbi closure copy of the credit card payment what we have made. Both sbi and standard charted bank card due payment was cleared on the same month with 1 week difference. In the year 2002.

          Your employees have completely collected the amount in cash in our office. Then later they wrote a payment details in a piece of paper and informed us the receipt will be couriered to our residential address.

          We are very sure about the payment made, if not provide us the details of the person who were working in bangalore branch in the year 2002.

          So that we will lodge a complaint against those fraud employee and we will clarifiy this issue legally.

          As per our legal advisor he will take up this issue and clear in the court. Kindly provide those fraud details.

          Thank you
          Oct 07, 2019
          Updated by Muniraju g
          Find the below attachment as we have cleared sbi credit card payment. Kindly check the date and year within that month we have cleared your complete credit...

          Thank you for ur response sir. Please find the below attachment..

          overdue of credit card payment - Comment #3551666 - Image #0
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            J
            Jeshwanth
            from Chennai, Tamil Nadu
            Sep 24, 2019
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            Address: 107j BB road perambur, 600011

            This is regarding as my father s. Apparao from 107j bb road perambur, he had closed lended loan amount at 2003 and it has been closed by same year due to multiple pressures from your service agents.

            Now that is still reflecting in my cibil report as outstanding. Kindly check from your system and enclose the bill details for which my dad has closed the loan 16 years back.
            We don’t have any details about that / no messages / no calls from bank in this 16 years.
            We want that to be sorted out from our cibil account kindly do needful. All i have is my pan number
            Shaha Finlease customer support has been notified about the posted complaint.
            Sep 24, 2019
            Updated by Jeshwanth
            I got cal after 16 years from Shaha that they have taken from standard chartered bank . They are asking me to pay money again to close my account which is reflected in cibil now. I have never heard or lend anything from shaha. I requested consumer court to take actions as many fraudulent are going through
            Verified Support
            Sep 25, 2019
            Shaha Finlease Customer Care's response
            Dear Customer,

            We wish to inform you that your SCB acount is sold by bank to SHAHA in 2010.

            if you are claiming the account is settled then please provide us the closer letter on [protected]@shahafinlease.com

            we will update the cibil appropriately.

            Thanks and Regards
            Customer Service
            Shaha Finlease Pvt ltd
            Sep 25, 2019
            Updated by Jeshwanth
            very basic question, you have under taken SCB on 2010 why there was no proper calls / messages when there is an outstanding loan of a customer and that it is 2019 almost 9 years and you are asking me to submit the closure bill which has made 16 years back bills.
            I don’t have any bills / it’s account details even none would be having this much old accounts details in locker.

            Dear consumer team,
            Please see the gap bank missed to follow up for 9 years to notify a customer when he didn’t pay the loan after 9 years they are threatening suddenly to pay me that outstanding money. Iam helpless how / dono what to do or where to move this case. Kindly assist
            Sep 25, 2019
            Updated by Jeshwanth
            More over in this generation if A customer missed to pay one or two month emi then definitely there will be a agent walk to door step and ask us to pay but for me not even a message or call received from your bank. That is something phishy here itself I can highlight
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              S
              SatishN80
              from Mumbai, Maharashtra
              Sep 14, 2019
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              Address: Mumbai City, Maharashtra, 400071

              Card was lost and it was intimated to the bank along with the fir copy on[protected], but it was not blocked and the same was misused, secondly someone deposited a cheque and without getting the cheque cleared it was topped up and reused, later the cheque got bounced. This came into my notice after 2 months. I went and met mr. Milind dalvi the collection head at standard chartered bank. After hearing my part he assured me that he will validate how the amount was topped up with out the cheque got cleared and he himself said this was not the 1st case. He assured me, my part was clear so just have to pay the amt used prior[protected]. Which i paid and cleared it. I was also asked to apply for new card which i didnt as i was afraid after such fraud. Later after almost 8 years suddenly i get a call from shaha finlease stating the outstanding payable, i clarified them again luckily i had the scan copy which i shared it with them. They also assure that they will correct my credit in cibil. But unfortunately nothing happened. So help me to clear my credit in cibil.
              +3 photos
              Oct 17, 2019
              Complaint marked as Resolved 
              Shaha Finlease customer support has been notified about the posted complaint.
              Sep 14, 2019
              Updated by SatishN80
              Wrong information updated in CIBIL
              Verified Support
              Sep 16, 2019
              Shaha Finlease Customer Care's response
              Dear Customer,

              Thank you for writing to us

              Our representative is in touch with you about your query.

              We are trying to resolve the query ASAP.

              Thanks and Regards
              Customer Service
              Shaha Finlease Pvt Ltd
              On behalf of K RAJANNA I suresh request for one time settlement of account credit card [protected] to settle for the least one time settlement. The levied dues are far from truth. U vanished all of a sudden pushing us in hardship. U have ruined my career by reflecting me in cibil. Let's settle the closure in amicable and reasonably.
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                R
                Ranganth
                from Hyderabad, Telangana
                Sep 9, 2019
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                In reference to my cibil report iam stating that I am over due in credit card to SHAHA but I never approached SHAHA nor they approached me. How can SHAHA show overdue in credit card.this issue already I posted to cibil they are also making regular fallowup .
                Sir, as per my cibil report I didn't take any credit card from your institution.earlier I had a standard chartered card that has been closed a have a closed letter.plz I request you to look into the above matter and remove the over due amount from cibil.

                Control no.[protected]
                Member reference no.[protected].
                I request the SHAHA to plz rectify the cibil problem which I already reported to cibil.
                Shaha Finlease customer support has been notified about the posted complaint.
                Verified Support
                Sep 10, 2019
                Shaha Finlease Customer Care's response
                Dear Customer,

                We wish to inform you that the SCB account is sold by bank to SHAHA.

                Kindly forward the offer letter to us so we can verify and update the correct status in CIBIL.

                Regards
                Customer Service
                [protected]
                [protected]@shahafinlease.com
                Sep 18, 2019
                Updated by Ranganth
                In response to your mail iam forwarding my closing letter so plz remove my name from Cibil report.
                Sep 18, 2019
                Updated by Ranganth
                In response to your mail iam forwarding the SCB closing letter.so kindly do justice and needful.
                Sep 19, 2019
                Updated by Ranganth
                In response to your mail and my complaint status ID no.2443923. I herewith forwarding my SCB closing letter. So plz rectify the above said problem and request you to resolve my Cibil problem.
                Sep 19, 2019
                Updated by Ranganth
                In response to your email iam forwarding my SCB closing letter so please do me justice and remove the overdue amount from Cibil.
                Sep 20, 2019
                Updated by Ranganth
                Sir, in response to your email iam herewith forwarding my SCB settlement letter so plz kindly remove my overdue amount from my Cibil.
                Sep 23, 2019
                Updated by Ranganth
                Sir, in response to your mail iam forwarding my SCB settlement letter. So plz remove my outstanding amount from my Cibil report.

                Sep 25, 2019
                Updated by Ranganth
                Sir, as I have forwarded my SCB settlement letter but still now my issue is not resolved I request you to please remove the overdue amount from my Cibil report.

                Sep 27, 2019
                Updated by Ranganth
                Sir, as per your request and mail received from you iam forwarding my SCB settlement letter .so plz remove the overdue amount from Cibil.

                In response to your mail iam forwarding my SCB closing letter.

                overdue in credit card - Comment #3539054 - Image #0
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                  P
                  preetimane
                  from Pune, Maharashtra
                  Aug 16, 2019
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                  I have already raised by complaint in apr 2019. My account was successfully closed 15 years before. That time it was not with shaha. While converting they should taken full details instead of part. I do not have any outstanding for shah. They have no right to effect by cibil. Kindly remove my name from the calling list. The callers are very abusive and calling all the unconcerned people.
                  Please take necessary action. Was the bank sleeping till then.
                  Sep 19, 2019
                  Complaint marked as Resolved 
                  Shaha Finlease customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2019
                  Shaha Finlease Customer Care's response
                  Dear Customer,

                  We wish to inform you that the your account is transferred from SCB to SHAHA FINLEASE in 2010.

                  Kindly share your account details on mail to assist you on this.

                  [protected]@shahafinlease.com

                  Thanks and Regards
                  Shaha Finlease Pvt Ltd.
                  [protected]
                  Sir, in response to your mail iam forwarding my SCB closing letter.so plz rectify my Cibil problem and remove the outstanding amount from my Cibil report.

                  shah finlease torture for transactions 15 years before - Comment #3543613 - Image #0
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                    S
                    Sameer Chakraborty
                    from Kolkata, West Bengal
                    Jul 16, 2019
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700081

                    Hi, good morning, i just check my credit score in credit mantri. There is a problem i have seen, the report show me that i have a credit card and you are the lender, seriously i have no credit card still today, i could not understand what is this and it is hamper my credit score. Please inform me the actual and solve this as early as possible. I also inform you that they show me the negative account and this is for you.
                    Aug 17, 2019
                    Complaint marked as Resolved 
                    Shaha Finlease customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2019
                    Shaha Finlease Customer Care's response
                    Dear Customer,

                    we wish to inform you that the SCB account is transferred from SCB to SHAHA in 2010.

                    please provide the account number to assist you on this.

                    Thanks and Regards
                    Shaha Finlease Pvt Ltd
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                      Rajiluther
                      from Hyderabad, Telangana
                      Jun 26, 2019
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                      Address: Mumbai City, Maharashtra

                      My photocredit card from stan chart bank was stolen in 2000 and used. I filed an fir with banjara hills police station. A copy of the same was sent by my lawyer to stan chart. There was no response to that.
                      Subsequently shah finlease took over and since been harassing me, my office staff. Many times i reminded them to see the case. I work in a psychiatric hospital. They are calling all numbers of my office including other doctors numbers. Thinking of filing complaint with trai and other forums.
                      Mr manoj/mr vishwanath and ms priyanka are frequent callers.
                      They are abusive and disturbing.
                      Jul 27, 2019
                      Complaint marked as Resolved 
                      Shaha Finlease customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2019
                      Shaha Finlease Customer Care's response
                      Dear Customer,

                      We wish to inform you that the account is sold by SCB to SHAHA in 2010.

                      please call us or write on [protected]@shahafinlease.com so we can assist you on this.

                      Thanks and Regards
                      Customer Service
                      Shaha Finlease Pvt Ltd
                      [protected]
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                        A
                        arghor
                        Jun 20, 2019
                        Resolved
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                        Hi

                        * I was living in Bangalore from 1997 till 2007 Feb. I had the credit card with Standard Chartered bank till 2004 for about 3 + yrs. I had always maintained a healthy transaction / clearance & good reputation with no late fees ever & thus a clean image, * In 2004 there was a fraudulent transaction on my card. Still, I had paid about 5+ k rupees more than what was rightly due & used by me
                        * I had lodged complaint with Standard Chartered bank, asking them to reverse the wrong charge levied against my card. I had written emails to them from my office mail id (as that was in their contact records), I had sent them fax messages. I personally visited the bank on MG Road Bangalore and submitted a letter disputing the wrong levied charges. Further there was absolutely no communication from bank side to me. So, I assumed that the card account is closed & matter ended
                        * Then I left India in 2007 for an overseas assignment. Till then I was using the same mobile number (that was provided by the office and had to return on the last day in office), that was in records of the bank
                        * The card was invalidated since 2004 May or so. Though I was in Bangalore at the same company under same mobile number, I had absolutely no calls / mails from the bank till I left
                        * In 2016, I received a call from the bank, on my overseas mobile number, stating that I still owe them and the total charges are now at 3.2 Lakh Rupee. I countered them that actually the bank should pay me back for that excess amount I had paid. The guy from bank was offering to negotiate - but the call was abruptly ended. After that I did not get any call from them
                        * Till Jun 2019, I have had NO call or communication from the bank. Now, a lady from Shaha Finlease called me stating that they are authroised by the bank to recover the amount, which is now staggering at 40+L due to interest. I countered that instead they should pay me that amount as I had paid extra to the bank than what was my due. I told her till 2007, I was very much in Bangalore, at same location & contact number, but the Standard Chartered bank never contacted me then, so why now? She was saying I was not available at the address & number in their records. I asked she could approach my previous office or police to check & confirm my domicile there then till 2007
                        * Now Shaha Finlease is kind of mentally harassing me - by calling my colleagues in the current oraganisation & naming me. My colleagues have already stated that the current company has no connection what so ever as I joined here only on 2007 & also that it is my personal matter.
                        * The calls from Shaha Finlease to my colleagues in office is tarnishing my image. It is also mentally disturbing me as this is affecting my office functioning.

                        Can some body pl advice me how should I tackle this case. Why should I pay anybody that I never owed them? Can I sue this company Shaha Finlease for trying to defame me, tarnish my image & mentally torturing me?

                        Pl advice. Thanks in advance.

                        Thanks,
                        AG
                        Jul 25, 2019
                        Complaint marked as Resolved 
                        Shaha Finlease customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 24, 2019
                        Shaha Finlease Customer Care's response
                        Dear Customer,

                        we wish to inform you that your account is sold by SCB to SHAHA in 2010.

                        if the account is closed by you kindly provide us the closure letter or talk to SCB bank customer care service.

                        for more clarification call us or write on [protected]@shahafinlease.com

                        Thanks and Regards
                        Customer Service
                        Shaha Finlease Pvt Ltd
                        [protected]
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                          S
                          from Aizawl, Mizoram
                          Jun 18, 2019
                          Resolved
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                          Resolved

                          I had subscribed to CIBIL report and I am surprised to see one credit card ( Account No-[protected]) information stated in my account which does not belongs to me.
                          The information reads as credit card SHAHA and opened on 02/08/2003 and last payment on 04/03/00/2006 and status as written off. The amount over due is Shown as Rs-42, 04, 075. I had never taken a credit card from nowhere.
                          previously I had Requested to correct but till now no correction has been received in the CIBIL Report. Please update.

                          Thanking,
                          Debasish Saha
                          Jul 20, 2019
                          Complaint marked as Resolved 
                          Shaha Finlease customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 18, 2019
                          Shaha Finlease Customer Care's response
                          Dear Customer,

                          The above account is the old account of SCB which was sold by bank to SHAHA in 2010.

                          for more clarification call or write at [protected]@shahafinlease.com.

                          Thanks and Regards
                          Shaha finlease Pvt Ltd
                          [protected]
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                            S
                            from Aizawl, Mizoram
                            Jun 12, 2019
                            Resolved
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                            Resolved

                            I had subscribed to CIBIL report of April, 2019 and I am surprised to see one credit card information stated in my account( account No Written as [protected]) which does not belongs to me.
                            The information reads as credit card from SHAHA and opened on 02/08/2003 and last payment on 04/03/2006 and status as written off. The amount over due is shown as Rs-42, 04, 075.00. I had never taken a credit card from SHAHA/standard chartered Bank and had it written off/defaulted.
                            therefore, I request to correct the above said problem to increase my CIBIL Score.
                            thanking,
                            Debasish Saha
                            Jul 15, 2019
                            Complaint marked as Resolved 
                            Shaha Finlease customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 12, 2019
                            Shaha Finlease Customer Care's response
                            Dear Customer,

                            We wish to inform you that the the mentioned account is the old SCB card account.

                            which was transferred from SCB to SHAHA FINLEASE PVT LTD in 2010.

                            Request you to close this account for more clarification call or mail to [protected]@shahafinlease.com

                            Thanks and Regards
                            Shaha Finlease Pvt Ltd.
                            [protected]
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                              V
                              Vaanee Vardhan
                              from Pune, Maharashtra
                              Jun 11, 2019
                              Resolved
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                              Resolved

                              Hi,

                              My father had already paid the amount which was due in 2005 to SC bank and now after 14 years someone is calling us again and again to recover that amount when there is certain amount of emails exchanged between the bank and my father 14 years back for settlement.

                              People from your organization have gone to such extent that they are calling everyone in the family along with our respective work places again and again asking for us.

                              This is highly unethical on all ground and if it wont stop I will have to raise a complaint to the higher authority.
                              Jul 20, 2019
                              Complaint marked as Resolved 
                              Shaha Finlease customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 11, 2019
                              Shaha Finlease Customer Care's response
                              Dear Customer,

                              Kindly provide your account num to assist you on this or you can call or write a mail to [protected]@shahafinlease.com.

                              Thanks and Regards
                              Customer service
                              Shaha Finlease Pvt Ltd
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                                N
                                Nikhil237
                                from Mumbai, Maharashtra
                                Jun 5, 2019
                                Resolved
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                                Hi,

                                My wife is getting repeated threatening calls from some unknown numbers claiming to be calling from abn amro bank credit cards which was taken over by rbs banking and also mentioning kotak mandira bank name is taken by them.

                                They also mention that its collection for the year 2007 card, would like to inform you that the card was fully paid off by me and was was submitted at the banks branch in fort in 2008.

                                Then why am i getting calls for the same after 12 years.

                                My wife is a patient of low blood pressure and due to the calls she got very tensed and had concussion.

                                Why are these unethical collection practices followed by the banks for collection of cards which are already paid off 12 years ago, am i eligible to pay again for the mistakes of your staff who fail to fulfill their process request you to resolve the issue at your end and stop harassing your customers for the lapse in services of your staff.

                                If the calls are not stopped i will escalate the issue further to the finance ministry ms nirmala sitharaman and if further reqd to the pmo.

                                Hope for a positive and ethical response on my mail from the bankers.

                                Regards
                                Nikhil
                                Jul 10, 2019
                                Complaint marked as Resolved 
                                Shaha Finlease customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 05, 2019
                                Shaha Finlease Customer Care's response
                                Dear Customer,

                                you are posting the complaint on wrong site we handle SCB card only.

                                please write or call to kotak bank .

                                Thanks and Regards
                                Customer Service
                                Shaha Finlease Pvt Ltd
                                Gadekar balaji narhari
                                [protected]
                                Birth date
                                10 Feb 1972
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                                  M
                                  Murlidhar Chaturvedi
                                  from Ahmedabad, Gujarat
                                  Jun 5, 2019
                                  Resolved
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                                  Resolved

                                  cibil records query with credit card

                                  Address: Ghorauli,Ballia,Uttar Pradesh-277203, Ballia, Uttar Pradesh, 277203

                                  Bank name : shaha
                                  Account number :[protected]
                                  Ownership: individual
                                  A/c type : credit card
                                  High credit : 17, 60, 277/-
                                  Current balance : 17, 60, 277/-
                                  Amount overdue : 17, 60, 277/-
                                  Date of opened : 13/02/2002
                                  Last payment date : 30/09/2005

                                  I have taken credit card from the shaha dated 13/02/2002. When i purchase my cibil report it shows written-off flags. So,...
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                                  Mghouse
                                  from Bengaluru, Karnataka
                                  May 31, 2019
                                  Resolved
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                                  Resolved

                                  There is a credit card from shaha finlease which is showed in my husband cibil, he never applied for this credit card any point in life, we are hearing the name only now. Secondly it is showing the amount due more than 1crore, this is affecting his cibil scores... Because of that we are not able to get any loan and it’s a mental trauma kindly resolve this issue asap
                                  Jul 9, 2019
                                  Complaint marked as Resolved 
                                  Shaha Finlease customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 03, 2019
                                  Shaha Finlease Customer Care's response
                                  Dear Customer,

                                  The given account is of SCB which was sold by SCB to SHAHA FINLEASE in 2010.

                                  for more clarification call on customer service number or write mail on customerservice @shahafinlease.com.

                                  Thanks and Regards

                                  customer service
                                  Shaha Finlease Pvt Ltd.
                                  [protected]
                                  Jun 03, 2019
                                  Updated by Mghouse
                                  This is to inform you that I had not taken any credit card or PL from SCB in my life. Why is that mentioned in my CIBIL? Kindly resolve this asap
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                                    P
                                    preetimane
                                    from Pune, Maharashtra
                                    Apr 19, 2019
                                    Resolved
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                                    Resolved

                                    I have been repeateadly receiving call from shaha finlease for no reason. I was told i[censored]npaid charges of scb for 2004. Was the bank sleeping until then. I had already settled all the dues in cash to the scb executive. Now after 15 years they are asking for proof. This is rediculous. Even when i have already settled the due why i am asked for prrof now. And who maintains papers for 15 years when its already. I have shifted my home multiple times. So if i have already cleared dues in cash, why am i troubled now.
                                    May 21, 2019
                                    Complaint marked as Resolved 
                                    Shaha Finlease customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 19, 2019
                                    Shaha Finlease Customer Care's response
                                    Dear Customer,

                                    kindly provide your contact number or account details to assist you on this.

                                    we will confirm with SCB about your settlement and close the case.

                                    Please feel free to call or write to us for any further clarification at [protected] / email id
                                    [protected]@shahafinlease.com

                                    Thanks and Regards
                                    Customer Service
                                    Shaha Finlease Pvt Ltd.
                                    Apr 26, 2019
                                    Updated by preetimane
                                    Though nothing is pending for payment from my side, why my CIBIL is shown incorrectly just because of this. This is totally unfair. Was the agency not able to allocate payment and take details from their executive then 15 yrs before. Why my CIBIL is affected for their failed process. I want everything to be corrected. I have no dues pending. check my last 5 yrs record because since then i started taking loan. Check my track history ever if I have missed to pay any payment/ EMI. I am going to file a case for mental torture and false statement.
                                    I do not have the account number now. Its 15 years now that have already been cleared that too in cash.
                                    My name - Preeti Mane. contact number [protected]. However, i will not be reachable, as mobile phones are not allowed during my office hours. Even i do not have any SCB card in this name.
                                    Kindly close the status at your end. I am not liable to pay anything.
                                    Shaha Finlease Customer Care's response, Apr 22, 2019
                                    Verified Support
                                    Dear Customer,

                                    please confirm your date of birth and name embossed while taking the card so we can provide you the account number.

                                    Thanks and Regards
                                    Customer service
                                    Shaha Finlease Pvt Ltd
                                    preetimane's [Complaint's author] reply, Apr 24, 2019
                                    My date of birth is 01/12/1980. Name i do not know, i do not have any card in my current name. as said this is 15 years old.
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                                      A
                                      Arasu12
                                      Apr 2, 2019
                                      Resolved
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                                      There is a credit card from shaha finlease which is showed in my cibil, i never applied for this credit card any point in my life, i am hearing the name only now. Secondly it is showing i am still paying while i do not live in india for a lot of years now. The amount is showing rs. 8, 36, 572 i cannot believe this, at any point of time while i was in india i would never be eligible for such a big amount of credit card. If i had taken the credit card then show me the proof that i have taken. This is affecting my cibil scores.
                                      May 5, 2019
                                      Complaint marked as Resolved 
                                      Shaha Finlease customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 03, 2019
                                      Shaha Finlease Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that the SCB account is sold by the bank to SHAHA FINLEASE in 2010.

                                      Request you to provide your details to assist you on this.

                                      Please feel free to call or write to us on for any further clarification at [protected]/[protected]@shahafinlease.com

                                      Thanks and Regards
                                      Customer Service
                                      Shaha Finlease Pvt Ltd
                                      Apr 20, 2020
                                      Updated by Arasu12
                                      The complaint is not resolved, i want to write this issue to our Honorable Prime Minister and Finance Minister as this looks like a complete scam. The SCB bank is still operational in India and how have they sold my details to SHAHA Finance, i have done my settlement with SCB some time before 2005. I asked both SHAHA Finlease and SCB to provide me my account details and they are not able to provide, infact SHAHA Finlease has sent me an email stating they do not have the records prior to 2005, i had settled this account prior to 2005. But they gave me details till 2003. How is this possible. As per Shaha Finlease my account was sold to them in 2010 which is after five year of my settlement with SCB, which clearly shows this is a way of doing fraud. SCB has sold only the details of the people who have either done settlement or defaulters. How has our Government allowed such kind of thing to happen if the bank is still operational in India. I have requested Shaha finlease to prove that i have not done the settlement and they have failed as they claim that SCB has not given details to them. How is this again possible, if a big bank like SCB can give details of the client but not the history and tell Shaha finlease to chase clients for payments. i know there are ten of thousands of people who are affected because of this scam and i want Government of India to look into this issue and help citizens of India.
                                      I have not taken any loans/credit card from SHAHA FINLEASE but one of
                                      the credit card account reflecting in my cibil. Kindly resolve the issue as early as possible.

                                      Request you to please handle the case carefully and resolve the matter.
                                      Shaha Finlease Customer Care's response, Apr 8, 2019
                                      Verified Support
                                      Dear Customer,

                                      We wish to inform you that the SCB CARD/PL account is sold by bank to Shaha Finlease Pvt Ltd in 2010.

                                      Please feel free to call or write to us for any further clarification at 8976069758 / email id
                                      [email protected]

                                      Thanks and Regards
                                      Customer Service
                                      Shaha Finlease Pvt Ltd
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