Shaha Finlease — Harassment calls for payment of credit card written off amount pertaining to 2010

Under instructions received from my client Mr. KANNAN KANDASAMY, I am filing the following complaint with you for urgent consideration

1. My Client states that four months ago my Client had applied for a personal loan with one of the banks.

2. My Client states that he was informed that for approval of the loan my Clients CIBIL SCORE will be checked for which my Client agreed.

3. My Client states in his CIBIL account it was observed that there was a credit card written off during the year 2010.

4. My Client states that two days after generation of his Cibil score, my Client’s wife started received calls from customer care executives of Shaha Finservice Private Limited after more than ten years i.e. 2010 for an account barred by limitation identifying themselves as representatives of Standard Chartered Bank and informing my Client’s wife to pay a sum of around Rs.36, 000/- to them.

5. My Client states that his wife had informed the customer care executive that my Client was out of station and once he comes back she will get back to them.

6. To the utter shock and surprise of my Client in spite of giving information the frequency of calls increased and my Client informed me to follow up and sort out the issue.

7. My Client states a customer care executive by name Ms.Pravilika started making frequent calls in spite of requests not to call during court proceeding i.e. 10.30 to 4.30. She had wontedly called several times during court hours so as to disturb me from attending the court proceedings and was successful in disrupting me from attending court proceedings as every time she called my online court proceedings got disconnected.

8. My Client states that thereafter another customer care executive by name Ms.Akshaya started making frequent calls in spite of requests not to call during court proceeding i.e. 10.30 to 4.30. She had wontedly called during court hours so as to disturb me from attending the court proceedings.

9. While I was trying to coordinate with my clients and you to my utter shock I started receiving more and more calls from different numbers during my court working hours.

10. I humbly requested them not to harass by making calls from different numbers and to give little time as the matter pertained to 2010 written off account and I will get instructions from my Client.

11. However unfortunately harassment increased day by day and calls were being made simultaneously to me, to my client, to my Clients wife and to my Clients relatives etc.

12. My Client states that taking advantage of the knowledge that my client was not available at his hometown your customer care executives started threatening my Client’s wife and started putting undue pressure on my Client stating that she will be in lock up so and so.

13. My Client stated that he tried he made best of efforts to control the damage but threatening calls stated coming from ten different numbers .

14. After the threatening calls my Client is afraid that the you may resort to any step to extort and collect money at any cost under all means as being threatened by you in calls and may even send recovery agents to take away the movable assets such as household belongings, vehicles, valuables from home and office and even threaten our lives and our lives and properties are in danger for no fault o[censored]s.

15. My Client states that your intentions are quite clear, not only in our case, but also in various large number of cases, posted in the websites, public domains, consumer forums, newspapers, discussion forums etc., and it proves that you are the habitual offenders only to make unlawful and illegal gains.

16. My Clients states that my Client has kept record of all the threatening and frequent calls by you inspite of repeated requests not to harass.

17. You are threatening to sent strangers and collection agents to my Clients house to collect money by barging in to my Clients house, which is totally illegal and against law.

18. You also make several frantic calls to my Client harassing for collection of amounts and keep sending sms now and then even though my Client has disputed that no money is payable.

19. My Client states that you demanding written off money after 10 years illegally without any legal sanctity . My Clients states that they are being subjected to mental agony due to your unlawful and illegal activities

17. Thus you have committed offences briefly as under:

IPC 384 - “Whoever commits extortion shall be punished with imprisonment of either description for a term which may extend to three years, or with fine, or with both.”

IPC 385 “Whoever, in order to the committing of extortion, puts any person in fear, or attempts to put any person in fear, of any injury, shall be punished with imprisonment of either description for a term which may extend to two years, or with fine, or with both.”

IPC 387, Whoever, in order to the committing of extortion, puts or attempts to put any person in fear of death or of grievous hurt to that person or to any other, shall be punished with imprisonment of either description for a term which may extend to seven years, and shall also be liable to fine.”

IPC 389 Whoever, in order to the committing of extortion, puts or attempts to put any person in fear of an accusation, against that person or any other, of having committed, or attempted to commit, an offence punishable with death or with 1 [imprisonment for life], or with imprisonment for a term which may extend to ten years, shall be punished with imprisonment of either description for a term which may extend to ten years, and shall also be liable to fine; and, if the offence be punishable under Section 377 of this Code, may be punished with 1 [imprisonment for life].

18. Your company namely Shaha Finlease Private Limited indulged in financial crimes is run and managed by the above said Directors they have been marked in this mail to treat the matter as serious and stop harassing.

19. Under these circumstances you are hereby informed not to harass my Client, my Clients wife, my Clients relatives, my Clients friends and all persons related to my clients by calling and threatening them with dire consequences, failing which my Client will be constrained to initiate appropriate Criminal and civil proceeding against all of you for adopting unfair trade practice and unnecessarily harassing my Clients and their family members and creating fear in their minds for security of their life and property for which my client will hold all for you liable for all costs and consequences thereof.

Thanking you,
Yours sincerely,