[Resolved]  Shaha Finlease — Loan close but not updated in cibil

Loan closed but not updated in cibil and other credit bureaus

Dear team greetings of the day
This is to inform you that my name is shubhojit goswami and my registered mobile number is [protected] and my registered mail id is [protected]@gmail.com from Bhanix Finance and Investment Limited and due to some financial crisis I am not able to pay from 6-8 month and suddenly after some months I got a call from shaha Finlease that they buy my loan account from cashe and they gave a settlement offer for both my loan account no - 805409 and 797775 and I paid the amount and close my account and I get the noc from your team..which I attached below for your reference.
But after payment your customer care team block me and after repeatedly call and send mail and sms to your team I did not get any response from your end and I am really dispointed with your company casual behaviour

This is to inform you that my loan is still active and there have overdue amount us showing as per the settlement terms and conditions my account should be closed in all credit bureaus under settlement and there should not be any overdue balance but in my cibil report which I attached below from last four - five months loan account is active and there have some serious credit fall in my account for this reason

I request you please close all my account in all credit bureaus as earliest I also make dispute in cibil with dispute id CDS[protected]

Please do the needful as earliest and update me the same

Please take this letter as a final warning and I also cc to Bhanix Finance and Investment Limited and The Officer-in-Charge rbi for reference

Thanx and Regards
Shubhojit Goswami
Ph-[protected]/[protected]
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Jan 1, 2024
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2023
Shaha Finlease Customer Care's response
Dear Customer,

Thank you for writing to us.

Please be informed, your data is already shared with the credit bureaus to update your loan account status.

It shall be updated by then.

Please feel free to write or call us for further clarification.

Assuring you the best of our services as always.
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    Shaha Finlease  Phone
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    713, 7th floor Vihaan building , Opp nutan chemicals walbhat road, Goregaon, Maharashtra, India - 400063
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