[Resolved]  Shaha Finlease — Unjustified Recovery attempts for Credit Card Payment, issued by Standard Chartered Bank in 1999, recovery call after 23 years

I am writing to express my deep concern and frustration regarding the recent harassment from Shaha Finlease Pvt. Ltd. Co. recovery officers in relation to an alleged outstanding credit card bill of my father-in-law, Shailesh Das from 1999. Nobody contacted him since 26 years and now they're contacting and harassing all of my family members and my workplace colleagues too.

Approximately 20 years ago, my Father-in-law successfully managed to settle all outstanding bills related to the aforementioned credit card. He was totally unaware of this. It is perplexing and distressing to be subjected to recovery efforts after such a prolonged period, especially considering that he is now retired and facing financial constraints. His wife and he, both being diabetic and cardiac ailment patients, are under immense stress due to the unwarranted harassment from Shaha Finlease Co. recovery officers.

I must bring to your attention that, as per "Reserve Bank of India (RBI) guidelines, if payment is not received within three years, the account is converted to a "Non-Performing Asset* (NPA). Given the considerable time lapse since the alleged bill was generated, I request you to re- evaluate the legitimacy of this claim and cease the harassment immediately.

The relentless pursuit by recovery officers is causing undue distress to me and my family and the calls are being directed to my company's HR team and other colleagues too which is totally unacceptable. Now, my job is at stake and it has come down to the question of my livelihood. I implore you to adhere to ethical practices and, in consideration of their health conditions and financial circumstances, desist from any further harassment. Failure to do so may compel me to explore legal avenues to protect my rights.

I kindly request a prompt and comprehensive investigation into this matter, and I expect your cooperation in resolving this issue without any further inconvenience.

Thank you for your prompt attention to this matter.

Attached herewith some documents. Reply by Mail only. Don't Call.

Sincerely,
Godwin Pengal