[Resolved] Sharekhan — money not credited in sharekhan account using upi | |||
Hi, Dear sir/madam, Client name : arvind singh rawat Client id : 2537147 I have transferred rs.5000 from my sbi bank account (Using upi) to sharekhan dmat account. (Upi sharekhan. [protected]@icici) Money debited from my sbi bank account but not credited in sharekhan account. I took follow up with sbibank they said money has been transferred from my end. I have email to share people but received system generated mail. With assurance we will look into it. But haven't found any action on it. Transaction report from sharekhan shows as below : Transaction no status bank id amount requested date response date error msg bank transfer id s2k transfer id channel code 8689110 req. Failed at bank 954 5000.00 24-mar-2020 10:21:37 24-mar-2020 10:34:54 n/a 0 equity 8689080 req. Failed at bank 954 5000.00 24-mar-2020 10:21:15 24-mar-2020 10:34:51 n/a 0 equity Please do the needful Was this information helpful? | |||
Mar 26, 2020 Complaint marked as Resolved No one contacted via phone but i got automated E-mail from sharekhan with reference no. for further communication as i have mailed customer service on 24 march as well as file a complaint here on consumer complaints portal, after 48hrs my problem got resolved on 26 march, floating amount deducted from my bank is now reflected in my equity Dmat account. Thank you. Sharekhan customer support has been notified about the posted complaint. Verified Support Mar 24, 2020 Sharekhan Customer Care's response Hi Arvind, this doesn't sound right! We will definitely check the reason behind it and get back to you at the earliest with an update on the same.
Mar 25, 2020 Updated by Arvindrawat400 Here is my transaction receipt attached showing money debited from my SBI bank account. Please clarify how my time it'll take to reflect back in my account. Verified Support Apr 01, 2020 Sharekhan Customer Care's response Hi, we've been updated by our team that the funds have been credited to your account. Also, the same has been informed to you via email. Do get back to us if you need any other help.
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Dear sir/madam,
Client name : geetanjali nainu
Client id : 2312294
I have transferred rs.1000 on 10 July from my sbi bank account (Using upi) to sharekhan dmat account. (Upi sharekhan. [protected]@icici)
Money debited from my sbi bank account but not credited in sharekhan account.