Sharekhan Complaints & Reviews

Client id: 1724841
Sharekhan limited,
Kanjurmarg office, mumbai 400042

1. I made a transfer using nre account (Federal bank) on[protected]Please check attachment for confirmation)
2. I was told i could only make transfer from registered bank account (Which was citi bank account previously. It is a closed account now from the past 1 year)
3. The only option i was left with was receive funds back into my account, for which i gave consensus.
4. Received confirmation from sharekhan team that reversal was processed
5. When i could not find the reversal reflecting in the account, i checked with the bank and they said it might be because by account was a nre account.
6. So i sent an email with this clarity and shared nro account details so that you could transfer the funds there.
7. I sent the nro account statement today so that you could be assured that there were no funds received there too.

The recent update is that they cannot trace my funds! If they could not how did the confirm they initiated refund in the first place.

I have been following up from the past 1 month for some clarity. A a nri investor it has become a nightmare for me to followup. Please help.

It is very bad to see such kind of attitude from sharekhan for just a single account opening you need more than 1 month and till not my account is open wow ... I don't know why I am going to open account in you company who provide such a bad service... Who don't know how to prove service to customer.

I transferred rs.7000/-, my sharekhan account from my sbi account. Eventhough the money has been debited from my sbi account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from sharekhan. This is absolutely poor customer service. I am not sure if this is another way of making money by these companies.

My sharekhan account id 2169927
1st dt of transfer 11apr 2020
Bank name. Sbi
Bank account no [protected]
Type of transfer. Upi
Amount. 500/ five hundred
Segment. Mutual fund
Sharekhan deposit bank name. Sharekhan ltd sip account hdfc
Sharekhan deposit bank number. [protected] hdfc bank
Ifsc code no hdfc0000060

2nd dt of transfer 13apr 2020
Bank name. Sbi
Bank account no [protected]
Type of transfer. Upi
Amount. 5000/fivethousands
Segment. Mutual fund
Sharekhan deposit bank name. Sharekhan ltd sip account
Sharekhan deposit bank number. [protected] hdfc bank ifsc code no hdfc0000060

Please find my problem
Thanks

I have sharekhan account #993167, on 09apr2020, i soldsome shares under ledger i'd: sjvnr20200691, which includes all the brokerage charges for the shares purchased, but same day they deducted another inr 253.75 under transaction number dhjnr20200692 saying delivery handing charges for transactions donr on 09apr2020. How they will be extra charge like this, i m a small investor, hidden charges like this are discouraging to do any trading for small investors.

I can see every month my money is debited from linked bank account but not credited to sharekhan account. Mailed to customer care several times to stop all sips as i dont want to continue with this poor service provider but still money is getting deducted every month. Feeling frustrated and disgusted and will never recommend anyone to open account with them.

These people are cheaters. I had transferred rs. 21, 000 via upi to my sharekhan account almost 12 days ago but till date it has not been credited to my account. I have been continuously sending mails on [protected]@sharekhan and [protected]@sharekhan, but these cheaters are least bothered to check and reply. The worst thing is that they have provided me with stupid rms who offer to give me margin instead of crediting my own funds. They say it is a fault from rbi and we cannot do anything.
Please never open an account with these #. Iifl is much much better. If needed i can show my call logs, voice recordings as well as mail trails that i had with these cheaters.

Someone please help

These people are cheaters. I had transferred funds via upi to my sharekhan account almost 12 days ago but till date it has not been credited to my account. I have been continuously sending mails on [protected]@sharekhan and [protected]@sharekhan, but these cheaters are least bothered to check and reply. The worst thing is that they have provided me with stupid rms who offer to give me margin instead of crediting my own funds. They say it is a fault from rbi and we cannot do anything. Please never open an account with these #. Iifl is much much better. If needed i can show my call logs, voice recordings as well as mail trails that i had with these cheaters

I want my money back

On 27.3.2020 i had transferred rs.11000 from my account in indusind bank to sharekhan using latter's app. Reference no. Is pg/ 8789982 /sharekhan /to sharekhan. This amount is neither credited in my account in sharekhan nor it is reverted to my bank account in indusind bank. I have come to know that such transactions are made through citibank. Kindly look into the matter urgently. Name ashok kumar sharma, father's name shanti swarup sharma. Email i'd :sharma_ashokkumar hotmail.com. Thanks

My customer id is 2252496. There are two issues:

1) i had transferred through imps rs. 60500 on 19.03.2020 but amount credited on 25.03.2020. Due to this, again i had to transfer the fund to avoid adjustment in my equity holding due to non-payment. Complaint to sharekhan but no resolution till date.

2) i had requested on 27.03.2020 for withdrawal of fund rs. 60000 to my bank account which is not yet credited to my bank account.

Very bad experience with sharekhan. More than my problem, people should be aware of this cheater company and avoid to open account with them. They dont respond even through mail when something wrong happen.

Have recently done two transaction from my icici bank account phone pe upi worth rs 20000 (Transaction1:-10000 & transaction2:- 10000) and it got debited from my bank account but not reflect in sharekhan demat account it says "req. Failed at bank" but when i talk to my bank person they said the amount is reached to you so could you please let me know how can i get my money back?
Request you to please consider my request as in your priority.

Transaction id1 :-
8694349 req. Failed at bank 11 10000.00 24-mar-2020 11:31:19 24-mar-2020 11:44:41 n/a 0 equity
Transaction id2:-
8698605 req. Failed at bank 11 10000.00 24-mar-2020 12:32:50 24-mar-2020 12:44:58 n/a 0 equity

I tried many times to contact you guys but got no response neither on phone nor on email.

My contact no. [protected]
Email:- [protected]@gmail.com

I have transferred amount from icici bank account through neft into sharekhan equity trading account on 19th march 2020 and it's not reflected into it. So i have raised complain with sharekhan with complain id:2234494 on 19th only but till now haven't received any response from sharekhan customer service team and i am daily following up with them through email but didn't getting any response or reply.

Even i tried contacted through online chat and calling customer service number but no response.

It's been 1 week since i raised the complain. Please help.

I have recently done two transaction from my icici bank account phone pe upi worth rs 20000 (Transaction1:-10000 & transaction2:- 10000) and it got debited from my bank account but not reflect in sharekhan demat account it says "req. Failed at bank" but when i talk to my bank person they said the amount is reached to you so could you please let me know how can i get my money back?
Request you to please consider my request as in your priority.

Transaction id1 :-
8694349 req. Failed at bank 11 10000.00 24-mar-2020 11:31:19 24-mar-2020 11:44:41 n/a 0 equity
Transaction id2:-
8698605 req. Failed at bank 11 10000.00 24-mar-2020 12:32:50 24-mar-2020 12:44:58 n/a 0 equity

I transferred rs 20k from my icici account to sharekhan.
Contacted the bank to confirm the transaction and it mentioned that the amount is successfully credited to sharekhan however the same is not credited/reflected in my sharekhan funds.
Contacted sharekhan in every possible way
-whatsapp
-call
-mail
No response. Highly disappointed.

Hi,

I have transferred 28k from my rbl bank account to sharekhan dmat account.
Money debited from my rbl bank account but not credited in sharekhan account. I took follow up with rbl bank they said money has been transferred to from my end.
My sharekhan customer id is 2256154.
I have email to share people but received system generated mail. With assurance we will look into it. But haven't found any action on it

Please do the needful

Hello team,

I would like to bring to your notice that i have transferred rs.15000/- through neft mode of payment on dated 03/06/2020.

Also, my citi bank account has been debited and also got a confirmation stating "your request on 06/03/2020 to pay rs.15000/- from account xxxxxx3813 to sharekhan was accepted and the reference number fyr is citin[protected].

Beneficiary account # that was transferred is [protected]
Bank name : yesbank
Ifcs code : yesb0cmsnoc

Below are the details of my demat account with sharekhan:
Login id : waseem212
Customer id : 2610412
Pan no : edfps3404e

Thanks,
Waseem shariff

My trading account was suspended due to non-payment of dp dues.
For more than 5 yrs + the dp payment was set up as direct payment to sharekhan. I do not understand what happened to the direct payment set up. Sharekhan did not notify me that my trading account would be suspended or did they inform me that
Direct payment for dp maintenance was an issue.

Sharekhan team,

This is absolutely disappointing. We had filed a closure application with your bangalore office on 1st jan to close my spouse’s account, and we also had given a cancelled cheque for the dues. We were assured that the closure will take 7 days and by the end of 7 days we will be provided with the evidence of the same.

After about 10 days since there was no update from your team, we called up and again the same assurance followed from your end. No one reached out to us to update us regarding the status as it is a closure no one seems to be too interested.

Now everyday is a new challenge and a new surprise. I still don’t have any idea after 17 days as to how long will it take? Despite clearly explaining the urgency i haven’t got any satisfactory help from your team. I still do not know what is the exact status of this application as tomorrow never ends for your team.

Please let me know your escalation point of contact as this seems to be going nowhere and refrain from making any false commitment regarding the timelines as you are not meeting them.

Transaction no status bank id amount requested date response date error msg bank transfer id s2k transfer id channel code
7548519 transaction complete 11 3100.00 26-dec-2019 13:13:46 26-dec-2019 13:14:55 bank_over [protected] 36974117 equity

The amount debited from bank to sharekhan.
But they said it was some old dues and took all the cash i credited..

Cheaters!!

Better to not trade with sharekhan

I am keen to move my shares by transferring all my holdings from sharekhan demat to hdfc demat. I have moved to us and sharekhan does not provide any demat services to nre customers in us. Now given that they dont provide any service logical step for me is to close my account and move all my holdings to hdfc who provide that service. Frankly since than there has been zero support from them. Somehow my sign did not match and local branch suggested to write to [protected]@sharekhan.com who will help with necessary kyc details including signatures. Since last 3 days, no help has been provided by sharekhan and i have been getting same response that we will get back soon. Imagine if i was opening account, they come home but now when it comes to closure of those accounts, support provided has been underwhelming to say the least.