[Resolved]  Sharekhan — sharekhan never stop sending mails

This company regularly sends out around 6-7 trading related emails week, which i am not able to turn off. I have called their customer care person who told me to create but no use. They have provided an unsubscribe button but it doesn't work. The emails are sent to my inbox from different emails.

The company has no explanation for why the unsubscribe button doesnt work.

They ask me for my Customer ID, which I don't remember, it has been 8 years I closed my account and still this guys not leaving me. My email address : [protected]@gmail.com
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Mar 1, 2019
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
Sharekhan Customer Care's response
Hi Seenu! We wish to inform you that your concern has been taken care of. Be assured, the same will be addressed. Do get back to us if you require any other assistance.
Verified Support
Jan 29, 2019
Sharekhan Customer Care's response
Hi Seenu! We would like to notify that you have been unsubscribed from receiving the newsletters. Feel free to connect with us in case you require any other help.
Complaint comments 

Comments

Hi my account got locked out. I tried calling them several times but I didn't get any response. I had mailed them as well, still haven't got any response till now.
Account id : Abhi92
Sharekhan Customer Care's response, Feb 20, 2019
Verified Support
Hi Abhishek! We will surely look into this. Rest assured, we'll get in touch with you for further assistance on the same.
Sharekhan Customer Care's response, Feb 22, 2019
Verified Support
Hi Abhishek! Our representative has updated us that there is no concern raised from your end. Feel free to connect in case you require any assistance and we'll be glad help you.

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