Sharekhan Complaints & Reviews

Sharekhan — funds transfer into sharekhan account


India
Baraiya ajay
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Hi,
I transferred rs.5000/-, 2 days ago to my sharekhan account from my kotak bank account. Eventhough the money has been debited from my citibank account, the sharekhan account doesnt reflect it yet. Even after repeated complainst to customer service, there has been no response from sharekhan. This is absolutely poor customer service. I am not sure if this is another way of making money by these companies.

Can somebody help?

Hello sir/madam,

This is pushpendra singh, i am associating with you around 2-3 years, my customer id is 1895737,

From sharekhan side they assigned me an account manager "jigal vijay tuli” son of vijay srinivas tuli,
After few days of joining with sharekhan he contacted with me regarding the premium business with sharekhan but as side business as i was new in stock market so i didn’t understand more about these things.
He explained me a scheme that if you invest x amount in this scheme then you will get y amount premium monthly basis but this will be apart of sharekhan, so i refused this scheme because i didn’t understand this scheme,
Again after few days he contacted me and insisted me to invest in that scheme and invited me at his home to explain again about the same scheme.

He again explained that you will give me the amount in my personal account then i will transfer that amount in your sharekhan account, and this time was in confidence that he is doing this business with sharekhan so i agreed upon that scheme.
I transferred money in his account by few transactions but he didn’t transferred that amount in my sharekhan account, that time i called him and asked why did you not transfer that amount in my sharekhan account.! Then he said to me that i ll transfer your money in your sharekhan account soon and i sit back that he will do asper his words.
After few days again i called him and said the same thing to do and again he replied that the amount is already invested in few ipos and smes so don’t worry your money is safe and secured with us, and i was like ok fine, i will happen in stock market.
I total transfer the amount more than 12 lacs by cheque and imps, neft, after one year he said your money will not be refunded, i asked the reason for this, he said that scheme is now closed and your whole money was not. My responsibility, it was sharekhan’s responsibility but i told him if it was sharekhan’s responsibility then why did you give me any contract for this? He said it wasn’t given to anyone it was mutually understand with us and sharekhan.

Now it is the case of fraud with the help or with the client of sharekhan, so now i am taking the action against him that he caught the client from sharekhan and did the business with them out of the office on the name of sharekhan.

I am taking legal action against him along with you that your client is victims of fraud case, i have all the evidence of transferring the money in his and his family’s bank account,

Why i am dragging sharekhan with him? Because sharekhan has introduced me with this guy so somehow sharekhan is also supporting fraudulent with their employees. I will send legs notices to sharekhan and jigal tuli if sharekhan will not cooperate with me to track jigar tuli. Total amount is 28 lacs as of now with premium as he committed to me to give the profits.

Somewhere sharekhan is also responsible to manage the employees and never take the feedback from clients about the services, that guy many daily did the trading from my account without my permission as he got the login credentials from me.

Note: i am requesting sharekhan to cooperate with me because that guy is involved in many fraud case and money laundering.

I am expecting a quick and positive response fro sharekhan department.

Hi

My brokerage account has been locked almost a month ago, as discussed with customer care, I have provided all the documents and updated facta form too.

Last Friday it was conveyed me in a email that my account is activated and try to login By end of day or following day.

When I contacted today still the account is locked, your customer care people saying that they cannot accept aadhar card and they need my voter ID for address proof. Even that too I have emailed to them. You are the first company denying aadhar for address proof document, I am not sure then why central govt making aadhar to enrol mandatory eith Pan and in all banking and brokerage accounts.

Are you guys really done some other mistake on my account and to correct that you are keep asking all my documents.?

I have already provided following id copies like Pan, Aadhar, Passport and voter ID now . There is no more govt id left other than D.L to share it with you ..

Pls get my online brokerage account unlocked ASAP. Locking consumer account without any prior intimation is a crime.

With heavy heart and clear mind - i am reporting this to improve sharekhan service immediatly or in 21st century - this company cannot seevive.

I am chasing sharekhan office kphb since 21st janury to share transfer and close account. Today, 22nd march - still it is not done.

Please see critical points below:
21/1/2019 - approched sharekhan branch and filled form but not having original and stamped cmr copy, photocopy not accepted. So rejected. My mistake, agree,

28/1/2019 - submitted closure form with original stamp copy
Rejected reason - signature mismatch
Again after 1 week, resubmitted with best possible sign and twice sign in same field. Rejected - it is not acceptable

Again after 1 week - closersure form sent with single sign.
Rejected - signature mismatch and asked for apply first for signature change.

After a lot of search - i can see sign which i did 16 times in sharekhan document. It was same sign and very slight change.
Hence, again i did send closure form with terrif sheet sign which is almost equate last 3-4 sign. I got message that - your target dp is missing and fill form again and submit.

I have not seen such pathetic process - i did sold share of my holding with heavy loss and clear off everything from share khan a/c. One m/f elss is there which i cannot close and has to share. They are telling it will take month to transfer though rta. I said - i am fine. Still, whole this process is not completed in good 2 months time and my 4th attempt.
Gold shake, please help me out and get this closed!!!

Client number -1532712

I wanted to close my demat account with sharekhan. I visited their jayanagar branch and requested. They told first they clear account from redeem mf and few share of anus lab which currently not traded to give physical copy and later get closed. However in a few day i got mail as physical copy request rejected. Now they say they can't close account neither they can't clear share. They are cheating customer by charging annual fee and now i am suspicious of trading on my account without my notice so they are not ready to close. I asked them for written communication for which no response. Need support on getting my account closed to avoid any unwarranted activity on my account

I have been allotted 634 shares of above company at the price of rs31.5191 per share amounting rs19983.11 where as in my demat account it is shown as rs33.92 per share amounting rs21505.28. There is a difference of rs1522.17. The matter could not be explained by your branch at sector 14 gurgaon (Haryana) where i am keeping my account. Please clarify the reason of difference of rs1522.17. — from:- ashok kumar jain

I invested 180000 rupees my investment value 117000
My trading balance is show ing amount - 174630
It is fraud of sharekhan my time is vaste in sharekhan
I ask one of executive tell caller shubham
He is telling 2 days waiting
My time are money is waisted at sharekhan[protected]=63000 is my trading amount so it is not showing - 174630 showing

Please calculate my time value 3000 today add a compensation of my valuable time and money

One of the executive from mulund branch told me to submit the documents and he specifically told me if you are submitting the cheque on which your name will be mentioned so you need not required to submit bank statement, itr or income proof. He promise me that my account will get open within 2 days but after 2 days i was calling him, he was rarely answering my calls after he open my account account but then i realized my derivative account still inactive. I called him but he was not receiving my calls. After called him so many times he took my call and he was defending himself by saying that i have not submitted the required documents to him. I explained him that as per your explanation only i have submitted the documents. Then he asked me to submit the documents i will process the same. Now, he is not attending the calls.

I met with breach of trust repeatedly by the staff. The co. Official have forged with my demat account. My shares are missing. I made a request for transfer of remaining shares from my account, but the company official is tactically postponing the job since 1.5 years. The co. Has performed all manipulation to overdo my complaint, by occupying my signed slips of inter depository slips and demat slips through the agent bhagwan. Last year, bhagwan told that he'd perform the transfer of shares after receiving an investment from my side. He postponed the job even after my submission for investment. And when i claimed for my signed slips that were given to him, he said he tore them, misplaced them as they were useless. Again this year, he seeks for my referral for an investor in lieu of pending stock transfer job.in this way the agent is lured with selfish interest and not providing the timely service. I visited the office to complain for him. The other staff says there lies no terms in transferring the shares. Recently, the agent now diverted my case to other official gajendra, who levied service charges etc. And asked me to first pay them. This all sound fishy to me. The sharekhan pvt ltd has adopted all measures to dupe a customer. Also the rental charges levied on my lifetime free demat category account are inappropriate. And the service charges imposed on me is in fact never provided by the company in last 9 years. Their stealing of my shares and demat slips has brought huge financial loss to me. I've lost my faith in business company.

I sold 100 quantity of auropharma on 24th december 2017.
They settled the position on the high of t+2 by issuing a fake bill.

While on t+2, the rate went way below my selling rate. Instead of settling my position on the lower rate they gave me a fake ill (Of some auction between sharekhan and sebi).

To test the fraud done by sharekhan it, i again shorted 100 quantity of hul on 27th dec 2017 with a different sharekhan branch, again they settled the position on the high of t+2.

Sharekhan is playing on lack of information available to the customer who sells, even a little quantity.
Sharekhan is cheating customer in the name of # service.

I have been cheated by sharekhan franchaise located in shahad by a person name nagama ansari and girish valecha. They have told me to become a sharekhan investor by opening a demate account, i had open account and invested money as they told me also they told me that they will give 10% in every month till 6 month. But i didnt received an amount. I need my money back please take some necessay action against them. I you will nlt do that then i will move to police or media.

[resolved] sharekhan — sharekhan unauthorized interference into my demat a/c for transaction of mine share unit

1 review
User aftabsk on dec 14, 2018

I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future profit from this share 10, 586/-). After this unauthorsied transaction into my d-mat a/c, share price will be down by rs.109.
That the above transaction has been done without my authority and authorisation and same treated as illegal and same been done without mine intention to make me loss and you have gain wrongly
You are requested hereby to compensate my loss of rs. 45, 876/- approx and plus future profit of rs. 10, 586/- which immediate effect else.

I have dmat account last 3 years cust id 1795071 my cre name amit mahantekar. I m selling 1 stock last week small amount 1800 credit to my account.in daily base i m login sherkhan portal and every day i seen my balance amount 1800.
But today my balance is showing 876/- then i call to cre amit he said ur old out standing amt is balance. If any my out standing is balance sherkhan mail me for outstanding every time this is not practical work i think. I m also call in customer service but not satisfactory answer from executive...

I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future profit from this share 10, 586/-). After this unauthorsied transaction into my d-mat a/c, share price will be down by rs.109.
That the above transaction has been done without my authority and authorisation and same treated as illegal and same been done without mine intention to make me loss and you have gain wrongly
You are requested hereby to compensate my loss of rs. 45, 876/- approx and plus future profit of rs. 10, 586/- which immediate effect else.

The executives of sharekhan are very prompt to open trading account however while solving their issues they are unresponsive.

2381386 is my ID. Name Amit Kumar Sahu. Mobile no.[protected].
I submitted state bank cancelled cheque to your executive on 17.11.18 but the account is not linked. On login the details of my SBI savings account are not reflected.
I am unable to transfer funds from account to buy shares.
Solve issue at earliest else I will opt out.

Sir,
Client name balu a,

Client code: 2353720

We requested the representative at puducherry to send us a demat form to dematerialize the share 200 numbers of nlc india limited.

They send a individual form after two months from request. We furnished all the details along with the materialised documents.

They returened the parcel to our address without any description about the error in the document.

We called the representative but no response from them.
Finally we came to know after few days that the form which was sent to us was wrong one. A joined account form is to be filled.

We requested the representative by calling him to send a fresh form. There was no response from them. It was about two months this happened.

Request you to do the needful

I have my dmat a/c and very purchase and sale of the share unit are being the done on this sharekhan portal.
At the time of opening and term and condition of sale and purchase of share, my authority which regards purchase and sale of share unit. (Kotak share intraday short sell at rs. 1256.24/-, buying share without my permission at rs. 1344.80, qty - 518, dated 07.12.2018, total loss rs.45, 876/- future profit from this share 10, 586/-). After this unauthorsied transaction into my d-mat a/c, share price will be down by rs.109.
That the above transaction has been done without my authority and authorisation and same treated as illegal and same been done without mine intention to make me loss and you have gain wrongly
You are requested hereby to compensate my loss of rs. 45, 876/- approx and plus future profit of rs. 10, 586/- which immediate effect else.

I have all the time vague answers from their staff... This sharekhan ppl have various techniques by providing wrong info / halfway records / and confusing data report formulas... To debit multiple charges under various debit heads... If they are not turning with corrective methods of all the reports... Within month time from this date... I and my few friends... Going to complaint to sebi & nse / bse stock exchanges... Good luck to them...!!!

Dear sir,

I am a small investor investing around[protected] in share market. Mr. Sarvesh tiwari from sharekhan approached me to open demat account with sharekhan in oct 2018. He offered me the following charges for equity trading:-

Intraday :- 0.01 paisa

Delivery :- 0.10 paisa

Minimum brokerage :- 1 paisa on trading, 2 paisa on delivery

[charge structure given to me attached]

He assured me that there are no other hidden charges apart from govt taxes. On his assurance, i opened demat account with sharekhan and started investing in share market through sharekhan.

On 06.11.2018, i sold some shares at market value of rs. 2480.30, out of which brokerage of rs. 2.49 was deducted as per agreed terms and govt taxes of rs. 4.03 were also charged.

I checked my account statement on 09.11.2018. I was shocked to see that apart from brokerage, rs. 53.70 was deducted from my account as "delivery handling charges". I thought this amount is charged by mistake. I immediately contacted mr. Sarvesh tiwari of sharekhan for rectification of the same. He told me that sharekhan charges rs. 16.00 minimum brokerage per company transaction. If brokerage as per tariff given to customer is less than rs. 16.00 per company transaction, sharekhan charges differential amount as delivery handling charges. I told him that at the time of opening of demat account i was assured that there will be no other hidden charges and this delivery handling charges were not explained to me so them amount should be reversed and i should not be charged delivery handling charges. He said that i forget to tell about these charges. I was astonished on his response.

How can representative of such a big company forget to tell small investor about hidden charges. I told him that please reverse the charge otherwise i have to file complaint with appropriate authority for necessary action. He told me that you are free to file complaint. The company will continue to charge delivery handling charges.

Sir, i am a small investor investing my hard earned money in share market. Sharekhan is using fraudulent practices to open accounts of small investors and is looting hard earned money of small investors. Representatives of sharekhan are exploiting small investors by false promises and mis-information.

Govt. Of india is encouraging small investors to invest more in equity shares and is launching various schemes for boosting small equity investments in share market. However, sharekhan ltd is looting small investors and is dampening spirit of small investors. If, this fraudulent practice is continued by sharekhan, small investors will loss trust in share market. This is a issue of severe concern for all o[censored]s.

I request you to take appropriate strict action against mr. Sarvesh tiwari [representative of sharekhan] and sharekhan ltd for spreading false information, using fraudulent practices to open demat account and looting hard earned money of small investor.

Kindly accord your top priority and take appropriate action at the earliest.

Thanks and regards,

Nitin garg

My client i. D.20351
A/c with alwarpet branch

I had been maintaining a trading account with alwarpet branch since the last 10 year’s.

My trading value per year works out to ₹ 2 lac and more.

On scrutiny of my ledger account, a total sum of ₹9174.58 was debited to my account during 2017-18 towards dmat charges.

When i contacted the for conversion of my account, they asked me to submit form tc100 after which the annual d mat charges will be debited only once a year. I submitted the form duly signed in feb18 and asked them to refund the amount to me.
So far, they have not done anything.

Again, an aggregate sum of ₹1794.58was debited to my account during 18-19
Towards dmat charges from april 18.

Again, when i’m ontacted them, they asked me again to submit the form tc100 which i did.

So far, even that amount does not appear to have been refunded to my ledger account. Instead, they sayit has been parked in some other account.

As the original amounts were debited to my ledger account, the proper course will be to refund the amount to my ledger account for my present utilisation.

I was never been informed about the category of my trading account since i
Started trading nor i gave my consent for the category in which i was allowed trading. They should have taken my consent for the type of category in which i am placed as a result of which i have been debited with ₹9174-58 in 17-18 and
₹1794.58 in 18-19

I request that the amount may be refunded to me without further delay.

M. R. Kannan