[Resolved] Sharekhan — Website down since morning during market hours
AAbhishek Agrawal TCS
Website is down and I am unable to make any trades online from the last 2-3 hours and customer care is taking a huge hold time. This is causing unnecessary issue to whole of the customer segement and in banking and trading platform on the pick days where there is a huge variations in the market, this is not at all acceptable and need to be compensate to the entire customer segement. This is not once but a frequent issue and if this is repeative they need to install multiple servers so that parallel processing can be done in case of one gets down. I am not at all satisfied with the firm and the franchisee even after making huge trades.
Complaint marked as Resolved 2016-12-06 09:15:06
[Nov 04, 2016] Sharekhan customer support has been notified about the posted complaint.
Verified SupportSharekhan Customer Care's response Nov 05, 2016
Hi Abhishek Agrawal,
At the outset we would like to extend our apologies for the inconvenience faced by you.
Pls share your alternate contact details in a separate DM / here, as your registered number is not reachable .