Shein — refund not processed

Address:

New Delhi, Delhi, 110092

I placed my first order (Xxy86977) on shien at 2nd november 2019. It included two items one of which was lace & mesh yoke collared top in color black. I returned the order in november itself due to size issue. I kept on tracking the refund till 26th january 2020. On 26th jan 2020 i was informed that i would not be given any refund because i have returned a non shien item and they sent a picture of a male pajama. I further enquired that the logistics person who accepted the top from me inspected the top and accepted the return only after checking the item then how can it change on the way. They replied that nothing can be done and no refund would be processed.