Shine.com Complaints & Reviews

I got a call yesterday from Shine.com, that they can help me find a better job and coerced me to do a transaction of Rs. Rs 3292. Now this morning on 9th Jan, their relationship manager called me and coerced me to do two more transactions in the name of some service, for Rs. 5192 and Rs. 9556. He told me that these two are the last payments, after that I won't be required to pay anything.
But once these payments were done, he started coercing me for another transaction of 15000.
I refused, and told them that I don't want to take their services and requested them to refund my amount.
He said they will not refund.

Please help me in getting my refund.
My details are as follows:
Manoj Kumar Sharma
Ph. [protected]
Email. manoj.k.[protected]@gmail.com

Regards,
Manoj Kumar Sharma

My name is Yograj Verma, i registered on shine.com 03.Jan.2024. I received a call from Shine.com representative on "03-Jan-2024", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/-,
initially i showed no interest but then he started flattering about the services offered by them,
wherein he said they will assign a dedicated "Relationship Manager" for me and
he will closely work with me to help me to get new Job within few months with this nominal fees only
and i don't have to make any further payment.
So, i paid this Rs.3292/- and then he said they will assign a Relationship Manager
and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.
By 06.Jan.2024, "Suraj Singh" (Relationship Manager) called me from Mobile number "+91-[[protected]]" on "06-Jan-2024" at 2:00pm IST
and initially he asked me about my Job preference and post 20 minutes discussion,
he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below)
of Rs.5192/- & Rs. 9556/- and i would get service from excellent shine.com for lifetime.
So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment
but post this he again said i would have to avail another service(4th payment mentioned below)
by paying Rs.16, 518/- then i told this so wrong and i ask him to connect to his manager,
I spoke to his manager, he said this service is must to get good job, if i don't avail this
then other other 3 bought services would have no meaning and will get "forfeit".
So, reluctantly and in compulsion, i made 4th payment as well
but post that again they asked me to avail another service for Rs.24, 779/-(Fifth Payment mentioned below)
to which i denied as this time i understood something fishy here.
So, i requested him to connect to his manager again and then i requested his manager this is clear wrong
and i need full refund to which they denied and said there is not refund system in shine.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Education Verification Plus Package)
Second payment (Paid) -- Rs.5192/- (Product :- Job Profile Verification Plus Package)
Third payment (Paid) -- Rs.9556 /- (Product :- Senior Level Resume Writing Service & Professional Summary)
Fourth payment (Paid) -- Rs.16, 518/- (Product :- Jobs on the Move: 180 Days)
Fifth payment (I denied as understood something fishy here)-- Rs.24, 779/- (Product :-Jobs on the Move: 180 Days)

Recently, I received a call from Shine Services wherein they claimed a payment of Rs 4000 in the name of GST. Subsequently, I was informed that an additional amount of Rs 4750 is required for the completion of a pending service. Upon refusing to make this additional payment, I received a text message from one of their employees stating, "There is no use of doing complaints. File as many complaints as you can; it won't return your money."
Furthermore, the employee went on to threaten that if I do not comply with their demands and pay the additional Rs 4750, all my money will be sent to an NGO. This coercive tactic is highly unethical, and it appears that Shine Services is attempting to silence dissatisfied customers through intimidation.
I am deeply disturbed by this situation and believe that such practices need to be addressed promptly. It is disheartening to see a company resort to such tactics instead of resolving legitimate concerns raised by customers.
I kindly request you to investigate this matter thoroughly and take appropriate action against Shine Services for their unethical conduct. No individual should be subjected to coercion or threats when seeking resolution for genuine issues.
I am attaching the screenshot of the chat below for your reference which will definitely assist you in this investigation.

Hi i got call from shine.com her name is swetha phone number [protected], regaring Wipro job process she asking registration fee 1800 i paid after that she told to scheduled interview at 12 pm i cleared after she asked for certification process fee 5500 i paid after payroll process they charged 9700 i rejects is not responding my mails and phones call please take necessary's action for her i want to returns my amount please .i sent screen shots also please find below

Hi Team,

Based on the call i got i was told if i pay indian rupees 3197, Shine will offer services regarding resume marketing and preparation of resume, there would be no extra charges by any means
But to my surprise when i got a call from relationship manager he asked me to pay 5000 for document verification which is not informed, am not interested to go ahead with shine on these grounds, please refund my money so that we can depart like friends, else i should consider this as mis information and a kind of cheating.You can check the call recording on these things.

I just received a call from [protected] in which some person named Arpita (probably) asked if I had submitted my resume on your site. As i hadn’t and had just unsubscribed from the emails, I replied that I did not.
To this the caller said ‘then did your father submit your resume’. This phrase was very insulting and disrespectful and disgusting, especially if it’s said by someone from the customer service industry. I must request you to go through the depth of it and remove such people from your company. I expect an apology from the employee for the same. This is very upsetting and I am disappointed and disgusted by such behaviour.
I need clarification from your team and an apology for the same.

I fell into the trap o[censored]nfair trade practice and hence demand all my money back. I must label all the transactions done to shine.com as an online fraud for the reasons as mentioned below.

Why shall I call this transactions as Fraud:

Shine.com has engaged in deceptive practices, repeatedly requesting payments under the false pretense of providing a lifetime service. Despite making multiple payments totaling Rs 36, 000, I am not taking any of your services.

If it is not a fraud, then there is no issue in refunding my money back in case I don't want to avail any of your services.

Misleading Statements:

The representatives of Shine.com have consistently assured me that each payment was the "last" and "only" payment required for a lifetime subscription. These statements were misleading and served as a tactic to extract additional funds.

Refusal to Refund:

Upon realizing the fraudulent nature of their actions and the lack of services rendered, I requested a refund. However, Shine.com has refused to provide any refund, citing the absence of a refund policy.

Threats and Intimidation:

In addition to their refusal to refund, Shine.com has resorted to threats and intimidation when questioned about their business practices. This behavior further adds to the severity of the situation.

Persons involved who made me to do all payments in phone call:

Suraj: [protected]

Sanjay: [protected]

It’s a Scam, I have made a fool of myself and made a payment totaling 149, 971.01/- rs

Shine.com: is running a scam where they are hiding the charges for the services, and once you pay for one service, they will keep asking for more money for more services. I have become the victim of this scam, and the details of the payments I made are below.

1st Payment: 5257/-
Service name :
1. Resume Booster
2. Featured Profile

2nd Payment: 8259/-
Service name:
1. Career Assessment Test with Expert Counselling

3rd Payment: 14405.01/-
Service name:
1. Employment Verification
2. Communication Skill at work place
3. Visual Resume for Experienced Professionals

4th Payment: 19990/-
Service name:
1. Change Management skill
2. Education Verification
3. Team Management Training and Certification

5th Payment: 25958/-
Service name:
1. Jobs on the Move
2. Interviewing and Hiring Test

6th Payment: 36826.01/-
Service name:
1. Linkedin Profile Summary
2. Professional Summary
3. Job and Interview Assistance

7th Payment: 39276/-
Service name:
1. Master In leadership and strategy Certification Test
2. Master in Leadership and Strategy Management Training Course
3. Professional Summary

At first, Shine.com: didn't tell me about more payments. After I paid the first time, they kept sending more payment requests, making it feel like a never-ending thing. Sadly, I got caught up in it, thinking that if I paid more, they'd guide me to a good, high-paying job.

When I didn't want to pay for extra things, Shine.com: said the process couldn't go on without those payments. And they made it clear that I couldn't get a refund for the money I already paid. So, I felt like I had no choice but to keep paying to not lose the money I already put in.

Shine.com: is using a loophole in the government law to trick people. To break it down, what is a SCAM?, a scam is when you pay for something, but you don't get what you were told you would. This company claims to offer big services, like the ones I mentioned earlier, and you can see them on your Shine dashboard as well. However, there won’t be any help from any service; no one will contact you for anything.
But here's the important part they seem to have overlooked: there are government laws that stop this kind of tricky behavior, I have mentioned that thing below

Result: Shine.com: has a clever system to trick people into giving them money. After looking into it, I found out that many others have been scammed too. Now, I really want my money back, and I'll do whatever it takes. These dishonest people don't seem to get that we're just regular middle-class folks, and this money was hard-earned. I was saving it to get out of debt. If you see this and have been scammed too, reach out to me at [protected]@gmail.com

The person who contacted me his name is RK Shahu, termed as a relationship manager of mine and his number through IVR is +91 [protected]

P.S I am writing this complaint in various different complaint forums and websites and also the government portal, so I will be attaching the government law which I found out and stats that whatever has happened it is a clear violation of the law and makes this whole thing fall under SCAM, and also I will be attaching the payment I have done to shine.com which operates under HT Media Limited
If you can’t see the proof, it means that this website or portal does not support uploading document

Link to Consumer Protection Direct Selling Rules, 2021:
https://consumeraffairs.nic.in/sites/default/files/file-uploads/latestnews/Draft...⇄

I got a call on 22nd Dec 2023 from Shivanthali (+91 [protected]) who informed me about the paid services from Shine worth around 3, 000. I trusted and got myself registered after which she assured that I would receive a call in the evening from the relationship manager who would be managing my profile here onwards and guide me towards the entire process of recruitment.

I got a call on the same day in the evening from Shiva (+91 [protected]) who asked me about my experience and job preferences. He told me that I would be guided towards the entire process and various services would be provided to me during this process. Soon after this he started raising some invoice for some service with amount of around 4, 000 which would be for employee verification process then immediately after making payment he informed that the invoice was in two parts and I need to make the payment of both parts in order to have the service active. The second part was for 9, 000.

Even after this he raised more invoices for additional services all in two parts and with higher amounts. In total I have deposited around 1, 50, 000. Now today I have been trying to reach out since morning but no one is taking the calls or responding. I need refund urgently. We are not fools here. We can stretch this to next level if they need. But these tricks are not going to pay off.

On 21/12/2023, an amount of Rs. 4000 was deducted from my account under the pretext of GST by Shine. Seeking resolution, I paid this amount in good faith, only to be further deceived.

Subsequently, I was informed of an additional payment of Rs. 4750, supposedly due to the activation of a service worth Rs. 16750, which was not disclosed initially. This constitutes an outrageous demand and is indicative of deceptive practices that are unacceptable.

Upon raising my concerns, I was transferred to a senior representative who pretend scolding the initial agent, a tactic that raises serious questions about the integrity of your company's practices.

I demand immediate and comprehensive action on the following:

A thorough and transparent investigation into the unauthorized charges totaling Rs. 8750.
A complete refund of the unjustly deducted amount of Rs. 8750.
An official statement explaining the circumstances surrounding these unauthorized charges and outlining corrective measures to prevent a recurrence.
Assurance that my personal and financial information is secure and will not be misused.
I have attached screenshots and recordings providing evidence of these transactions for your reference. The attached files clearly depict the unjust charges and the ensuing attempts to manipulate the situation.

As a member of a middle-class family, these actions are causing severe financial distress. I am not alone in facing these issues, as it appears that many others are falling victim to similar fraudulent activities.

I implore you to take immediate and decisive steps to address this matter and ensure a prompt resolution. If necessary, I am prepared to take legal action to protect my rights and interests.

I trust that you will treat this matter with the urgency and seriousness it deserves. I look forward to a swift resolution and your immediate attention to this issue

I was asked to pay rs. 29 for scheduling my interview, then they did not provide me with any job interview, and they were making silly excuses for not processing my application further.
And the name of the person contacting me was Abhinav Sharma. I something is not done for this, i will complain against shine services. And the boy was using a very rude tone, he even threatened yo hack my bank accounts

I got a call Ms Priya from Shine and i discussed with her for refund and she shared a link for Rs 10 form fees thenafter i will received my amount but payment is not done in that link. Please clear this and clear my refund on priority

Hi,

I had requested for Employment and Educational verification in 2022 which is yet to be completed as per current status in website. I would like my money to be refunded back with interest. My Order ID is Order ID: CP405692 dated 11-Apr-2022. As per current status, snapshot enclosed, the order is still in progress.

We got a call from shine.com they asked us to pay 3657 for the registration. We enquired about that nd they said they will provide job to us.in the evening we got a call from Rajesh rana they asked questions from my father nd then asked us to pay 5192. Then asked us to pay 7539 for another.now we got a doubt but we were in need for the job so we paid the amount now we got doubt so searched about this...we found many scams about this
We were in need for this now they scamed us around 11k from us
We want our money back it's been around 5-6 days they haven't reached out about anything I request shine.com to pay attention towards this nd provide our money back

I am writing to address a matter arising from our recent conversation with Shine.
Upon careful review of the transaction details, it has come to my attention that Shine has imposed an additional charge of Rs 4000 for processing the refund, as communicated to me. I am seeking clarification on this matter.
I have been informed that the additional charge is attributed to the return of 18% GST of the original amount, totaling Rs 4000. In an effort to expedite the process, I suggested deducting this amount from the total and return the remaining amount to me. However, I was informed that their terms and conditions requires me to make the Rs 4000 payment first, after which the complete refund will be processed.
I am reaching out to gain a clearer understanding of the terms and conditions associated with this refund process. I believe transparency in this matter is essential for both parties involved.
I am not aware of any such policies which take the GST amount from the customer first and then will return the whole amount. Your prompt attention to this matter is highly valued, and I am hopeful that we can resolve this issue amicably.
Thank you for your prompt response and assistance in addressing this concern. I look forward to hearing from you soon.

Dear
sir
main sandeep singh sangam vihar se hu.
mere se 25 november ko shine .com se call aaya ki aapki job me lagva dunga yadi aap muje kuch payment dete hai, to bola aapko 3657/ dena honge.
bahut kuch bola mere se or pehle 3657 karvaye .
uske baad bola agr aapko kal immediately chahiye to 7000 karne hoge.

per mere pass nahe the phir bhi mene 6192/ kar diye.
ye sabhi payment mene 25-11-23 ko kiya hai.
aaj tak shine.com ki taraf se koi call na koi msg aaya job ke liye.
na hi koi caal pick kar rahe hai.
me bss yahe chahta ho aise company per sakht sesakht karbaye ki jaye.

I have already paid 23000 with taxes and they are demanding me extra money for services. give me fake promises for job for that they are demanded extra money. i dont want their services'. i just want refund of my money.

I am writing to bring to your attention a serious matter of fraud and harassment perpetrated by the company Shine.com. I am a victim of their deceitful practices, and I seek your assistance in addressing this issue promptly.

I recently engaged with Shine.com for job-seeking services and have been subjected to blatant financial exploitation. The company, in a series of deceitful transactions, coerced me into making multiple payments under false pretenses. The sequence of events is as follows:

Initially, I was asked to pay a registration fee of Rs. 3657 for their services.
Subsequently, I received demands for additional payments of Rs. 7284, Rs. 12742, and Rs. 17696, each time under the threat that my subscription would be invalid if I did not comply.
Despite my explicit inquiries and objections, I was assured that no further charges would be imposed after the payment of Rs. 12742. However, the company continued its extortion tactics.

Upon raising my concerns with a senior representative, I was informed that my subscription would be initiated, and services provided until I secure a job. Only at that point, I would be required to pay the outstanding amount of Rs. 17696.

To exacerbate matters, the company sent me a resume containing content plagiarized from ChatGPT, further highlighting their unscrupulous practices.

I have already taken the initiative to lodge a formal complaint with the police, and I am reaching out to your esteemed organization seeking immediate action against Shine.com. Additionally, I request your support in ensuring the refund of all payments made to the fraudulent company.

I was searching for job and one day i got a call from shine.com saying that they can help me get the job faster, so first they asked me about the all the details like education background, professional experiences and my salary expectations and industry where i am looking for change.

After all the talk for 30 min they said if i take their premium package i will be able to get the job faster since they share my profile with their internal department and share with 1000 consultants who can help me with the job, so they first its just the amount 3292/- and they will start working on my profile and i will got call from the relationship manager who will help me with everything since he will have the similar industry knowledge as i have so i paid after that another day i got call from the relationship manager called Mr. Vikram and he called me and talked about various stuff on how shine can help me with get job very fast and then sort of took my interview where he asked what is my experience and tell me something about yourself and what’s your salary expectation? Why you are leaving your current company? And everything.

After 40 min he said he will be able to get me a job in 7 days and he will call every day to discuss the progress on my profile and he will job links every week and also he will share my resume with internal recruiters, after that he said i just need to make one which for resume and education verification and everything which was amount 5192/- so i said it was not mentioned by your callcenter team yesterday they said i just have to 3k which i paid yesterday so he said no this for your profile boost your resume is not ATC approved and everything so i paid him after saying that I won’t pay anything else now so he said there will one more payment Ma’am and that will be it so i said why?

He started saying things like this for your profile highlight where is recruiters search for candidates your profile will comes first and everything so after 15 min of him convincing saying all the things which can convince me for a job so i said i will pay but on emi and then i paid again the amount 9945/- after that he said i need to make more payment since i will be able to get 24 lakhs annum salary basis on my skills and experience so i can invest this much for my future and you will get good job and company too and again he said its just a last payment so i paid again the amount 16423/- .

After that they started saying that i need to show some courses on my resume and everything and he started saying lot of various reasons why i need to and this will help me to get a job which a two week and i will be very happy that i invested all this since i was desperate for job i got convinced and i started paying with my credit card and then he asked again for last payment which was 24555/-

After that when i said i need to make one payment i thought this is not okay this is a lot i cannot take this much debt from my credit card and i said ‘No’ I can’t so his manager who was also on call said that it will good for job search and all and then i said no I don’t have money anymore so he said so all your amount which you paid will not be refunded since you didn’t buy the whole package and everything and then said trust me Ma’am its just good for your profession growth and everything and I don’t know what i was thinking i made them the payment again of 30332/- and then they said again i need to payment which was 30096/- which was supposed to be last but then he started talking about my future job and i will be able to get 2lakh in a month easily and everything and then how this will help me to get a job in a week and till this time they never mentioned that this is non-refundable amounts so i thought if they don’t help me get a job in a week i will get the refund after complaining but i was wrong then the manager said the last amount is 27316/- and i didn’t know what to do because they said i dont pay i wont be able to benefit the package and the payments i made means nothing if i don’t pay this one so i paid and its be more than 20 days after i paid them more 1 lakh 50 thousand they are sharing the job links which is from LinkedIn and they are sharing where i have already applied with my own search and effort.

I did write an mail to them asking for refund but there is no response only one person called munish is trying to coordinate with me and saying that i will get the links but job is not guaranteed and even the interview is not guaranteed and i said that this was not mentioned to me when i paid.

The amount i paid is
3292+5192+9945+16423+24555+30332+30096+27136 = 1, 46, 971/-

I am requesting you to please help me to get this refund from @shine.com since i don’t have money to pay all this debt.

And many of their services i have not even used yet. Please do help

A person named vikram from shine .com has called me and fraud me by buying some uncesseray courses

@ Shine please stop this fraud business

Vikram has called me from the numbers

[protected]