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Shine.com Complaints & Reviews

3.8
Updated: Sep 12, 2025
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Shine.com reviews & complaints page 15

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M
Minukumar chandran
from Alappuzha, Kerala
May 30, 2023
Nov 1, 2023
This thread was updated on Nov 1, 2023
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Fake job confirmation please refund money back

Address: [email protected]

Respected Sir,

I am Minu Kumar for gulf job i uploaded my biodata on shine recruitment site etc., on 9th march from gulf solution/Global solution call came and agent of shine recruitment like your biodata Arabian construction company will do online interview. I agreed and did the online interview and got selected. Gulf Solution told me free Recruitment without paying a single penny. But from that day, the company took visa...
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C
ccnibo
May 29, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
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Look like fraud call on name of shine.com from number +[protected].
Sign for fraud
1. Call is not recorded.
2. Person do not speak his name clearly.
3. They want people to pay money ASAP.
4. Spoke person is arrogant and lack etiquettes.
5. Person forces you to do transaction without having all details written or email.

This look like fraud.

Irrespective of I am telling that I am busy, person tried to call multiple times, voice of person appears like threatening.
Shine.com customer support has been notified about the posted complaint.
Dear Sir,

Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
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    R
    rajishree
    from chennai, Tamil Nadu
    May 27, 2023
    May 27, 2023
    This thread was updated on May 27, 2023
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    Address: chennai

    22/05/2023, I get a call from the glassdoor.com, They said your cv is shortlisted by bank and IT sector, and select the IT, after they call me back, said you are selected by wipro company after that they asked document like, passport size photo etc.., I sent the document, after they ask money for registration fees, and i paid Rs 1850, after they send email to attend the aptitude test, and the next day i had a telephonic interview by the hr i selected after they asked verification fees Rs.6500 and i paid only Rs.5000 in this mid of the payment i want to know that this is scam or real to pay the balance payment
    Shine.com customer support has been notified about the posted complaint.
    Dear Sir,

    Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

    Regards,
    Team Shine
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      S
      Shridharspa
      May 25, 2023
      May 26, 2023
      This thread was updated on May 26, 2023
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      Shine people called me and said assuring for job and took 45000 in 5 transactions
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

      Regards,
      Team Shine
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        K
        K Pandian
        May 24, 2023
        Jun 13, 2023
        This thread was updated on Jun 13, 2023
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        Your executive R K Sahu cheated 1,50,000 (One lakh and fifty thousand)

        Your executive R K Sahu cheated 1, 50, 000 (One lakh and fifty thousand) from me, initially he did not informed how much, but every time he generated invoices upto 1, 50, 000. I need all the money, I dont want shine.com support any more. looking for smooth resolving the issue. i am expecting the refund within 24 hours....
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        N
        Nardev Singh69
        from Delhi, Delhi
        May 24, 2023
        May 24, 2023
        This thread was updated on May 24, 2023
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        Address: B-57/ UG-3,Dilshad Colony, Delhi - 110095
        Website: shine.com

        Dear Sir
        Shine.com taken wrongly payment of Rs 3292 and Rs 6838 from me. When I make Rs 3292 payment the company executive said this is final payment for services after that Kuldeep (Mobile no [protected]) called me and speak with me half an hour and ask for Rs. 6838 payment when I did this payment he again asked for more payment i.e Rs 9675. My request you to please refund my Rs 3292 payment and Rs 6838 payment ASAP.

        Regards
        Nardev Singh
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir,

        Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

        Regards,
        Team Shine
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          S
          SandeepRana29
          May 17, 2023
          May 19, 2023
          This thread was updated on May 19, 2023
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          I get a call from the representative of shine.Com that they will provide premium services and there will be some charge for it. I have made the payment. But after that their other employee's call comes and seeing the wrong information they charge me 2 times that this will be the last payment. But after that 3rd time again mail the payment. And when asked about refund, they refuse by telling the policy. While he had not told about any such policy earlier.
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Refer to your concern, our team had already replied to your all queries via email.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

          Regards,
          Team Shine
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            L
            LalitaJH
            May 13, 2023
            May 20, 2023
            This thread was updated on May 20, 2023
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            Address: Mumbai

            I paid for the UK based and India services today 13 May 2023. then they said Relationship manager will call you. same day today while having call he asked me to pay 7197. i asked him is the final amount i have to pay? as i cannot afford more than this amount. he said yes. then again, he asked me to check my mail and ask me to complete that transaction and the amount was around 12, 000. he said without this transaction cannot be completed. i said you have not told me before about this additional amount, i cannot afford this much money for searching the job. i really felt cheated. Please cancel my service which i just booked.
            they should have told us clearly the amount breakup and services properly and not misguide. this is really bad experience. Please cancel both the services
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir,

            Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

            Regards,
            Team Shine
            LalitaJH's [Complaint's author] reply, May 19, 2023
            Hi Team,
            Please find below details to track the order. you can deduct administration charges and return my hard earned money. i am already sick and can not take such tensions.

            Transaction id- IN20230513_801450801450_1683971853
            order number reference is 467318.
            Email [email protected]
            Total Amount paid:-
            Amount (INR) 7197.00
            Amount (INR) 4840.00
            Shine.com Complaint Status Update [ID: 3429854]
            bhai refund mila kya??
            LalitaJH's [Complaint's author] reply, May 19, 2023
            no not yet.
            Dear Sandeep,

            We have already replied to you via email.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

            Regards,
            Team Shine
            Dear Lalitha,

            Greetings from shine learning.

            Refer to your concern, we would like to notify you that in general, on a regular basis Shine.com sends its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

            It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services on 13th may, 2023.

            It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

            We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

            So, we request you to please utilize the services and take a maximum benefit of it.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
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              V
              Vijaya Khatri
              May 10, 2023
              May 11, 2023
              This thread was updated on May 11, 2023
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              Address: Mansarovar, Jaipur
              Website: [email protected]

              The imposter robbed me of Rs 3292/- for assured job in my area. Then after a few days, the imposter said that they are not able to serve their clients and hence are returning the amount. In this process of bluff they asked to receive the amount my typing 'rcv3292inmyaccount' as note in GPay and again robbed me of Rs 3292/-.
              Moreover, he asked to continue the process of GPay with Rs 6584/- more to get back the paid money, but I refused.
              In all, I paid Rs 6584/- to him, and he is not returning that.
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

              Regards,
              Team Shine
              Dear Vijaya,

              Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

              Regards,
              Team Shine
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                S
                Shruthi199615
                May 9, 2023
                May 10, 2023
                This thread was updated on May 10, 2023
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                Really worst service from shine, i have taken a service today the executive is totally making our self to forcing for other services which is not at all relevent but he is forcing me to pay for other services and telling that you will not get jobs sir if you are not paying for it.

                i have asked to refund my money back he said shine.com doesnt have refund policy and he is saying not going to active my services if i am not paying money further. When i checked with how much more to pay for the entire service he said nothing more than that except the verifcation and we will take of you till your carrier.

                I have taken service for Rs 3292/- (resume booster and display) and he told to me take one more service for Rs 5192.00/- (Background verification) when i paid this he is asking me to pay for one more service which is cost 9+K really fraud service, he was in call until i pay, he didnt let me cut the call even after i said i cant pay the money.

                he is saying with out taking one more service i can't proceed "
                what nonsense is this, he is litterly bulling and forcing to take service, He used more harsh words. please don't buy this package, shine is really worst.
                I m not sure whether will i get refund or not but those who are going to pay even after checking these reviews, Please dont fall for their scam.
                Jun 10, 2023
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                May 10, 2023
                Shine.com Customer Care's response
                Dear Shruthi,

                Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                Regards,
                Team Shine
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                  P
                  pradpall
                  May 8, 2023
                  May 15, 2023
                  This thread was updated on May 15, 2023
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                  Resolved

                  Complaint regarding money refund

                  Hello I am Pallavi Pradhan. On 22nd April, 2023 I got call from (Simran) from Gurugram stating that she is from Shine.com company, and after asking the location and job which I wanted to do she gave me number of another man (Akhilesh Kumar) who asked me to send all the details (passport size photo, I'D proof, and latest marksheet). For registration they asked me to pay 750 rupees, which I paid. After the aptitude test on 23rd April, 2023,...
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                  J
                  Jitendra1968
                  from Mumbai, Maharashtra
                  May 7, 2023
                  May 8, 2023
                  This thread was updated on May 8, 2023
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                  I have only one thing to share with everyone in India. Pls don’t ever think of taking their services. It is a fraud company. With only one intention of making money. Their executive will make lot of false promises with no support. I have lost 3 lakh with no support. If you have money better donate it to a charity rather getting cheated by them
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir,

                  Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                  Regards,
                  Team Shine
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                    R
                    Roushan Kumar Keshri
                    from Patna, Bihar
                    May 7, 2023
                    May 8, 2023
                    This thread was updated on May 8, 2023
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                    Address: Gurgaon

                    I m Roushan Kumar Keshri i registered
                    My self in shine job on dated 06/05/2023 first I got a call from ur side name is mr.surendar singh he say to pay 3327.71 for registration. I did that after that then my call transferred to some senior person name is mr
                    Gopi he said again pay to 6427 rs for resume updation & job certifications charge sir maine 3327.71 jo pay Kiya ho
                    Kindly usko refund kijiye mujhe koi job nhi chahiye mr surendar singh told me iske baad koi Paisa nhi lagega baar baar pucha Maine unhone bola nhi lagega lekin fir bhi Paisa mang rhe hai isliye Mera paisa refund kijiye mera registation cancel kijiye
                    My order I'd :- 466058
                    My transaction id is CP[protected]
                    I m also share a screenshot of transaction
                    Sir plz it's my humble request u to refund my money. And I don't want any job from ur side.

                    Regard:- ROUSHAN KUMAR KESHRI
                    Address patna
                    Registered Mobile no:- [protected]
                    Registered email id:- [protected]@gmail.com
                    +2 photos
                    Jun 9, 2023
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    May 08, 2023
                    Updated by Roushan Kumar Keshri
                    I m Roushan Kumar Keshri i registered
                    My self in shine job on dated 06/05/2023 first I got a call from ur side name is mr.surendar singh contact number is (+[protected]he say to pay 3327.71 for registration. I did that after that then my call transferred to some senior person name is mr
                    Gopi contact number is (+[protected] he said again pay to 6427 rs for resume updation & job certifications ke naam pr payment krne ke liye bole Maine mana kr diya kyuki ye galt baat hai jb surender singh bol diye the dubara paisa kisi aur cheez maine na lagega toh fir kyu bole mere se payment krne ke liye isliye sir kindly mera registration cancel kijiye aur jo maine 3327.71 pay Kiya ho
                    Kindly usko refund kijiye mujhe koi job nhi chahiye mr surendar singh told me iske baad koi Paisa nhi lagega baar baar pucha Maine unhone bola nhi lagega lekin fir bhi Paisa mang rhe hai isliye Mera paisa refund kijiye mera registation cancel kijiye
                    My order I'd :- 466058
                    My transaction id is CP[protected]
                    I m also share a screenshot of transaction
                    Sir plz it's my humble request u to refund my money. And I don't want any job from ur side.

                    Regard:- ROUSHAN KUMAR KESHRI
                    Address patna
                    Registered Mobile no:- [protected]
                    Registered email id:- [protected]@gmail.com
                    Verified Support
                    May 08, 2023
                    Shine.com Customer Care's response
                    Dear Sir,

                    We request you to please remove your personal information. It can be misused.

                    We have received your payment and the order is in under process. Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

                    Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

                    Regards,
                    Team Shine
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                      N
                      nchsaroj
                      May 5, 2023
                      May 12, 2023
                      This thread was updated on May 12, 2023
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                      I have already raised a complaint regarding my problem of not refunding my money back .
                      relationship manager name mr.vivek
                      ph no [protected]
                      total amount 12, 900
                      not even a single rupee is refunded back to me
                      +6 photos
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir,

                      Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                      Regards,
                      Team Shine
                      nchsaroj's [Complaint's author] reply, May 11, 2023
                      You people have called me and said me to pay 1290 for the agreement regarding refund and did nothing.u didn’t refund my money yet
                      Dear Sir,

                      Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                      Regards,
                      Team Shine
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                        nchsaroj
                        May 5, 2023
                        May 8, 2023
                        This thread was updated on May 8, 2023
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                        This is dr.charishma Saroj(dentist) I have received a call stating from shine and my application is been selected for medical reviewer job and asked me to pay an initial registration fee of 3500/- which will be refundable back to me after getting the job for registration which I have pay through the details given by the mail which was from shine at the next moment I have received a call from the same shine employee stating that your application is been verified and background verification is being done and it costs about 6500 for that which I have paid through the same details provided by in the mail which was again from shine. The very next day I have changed my mind because have an better opportunity and made a call to the employee to cancel my application he again stated that it is also chargeable of 2900 which I have again pay through the same details provided and he also stated that all my amount will be refunded back to me with in 3 days and not a single rupee was refunded till now all the mails are from shine address and I have all the mails and all the details regarding my payments please do take some action and help me get my amount back .
                        Jun 10, 2023
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 08, 2023
                        Shine.com Customer Care's response
                        Dear Sir,

                        Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                        Regards,
                        Team Shine
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                          S
                          Shakthi8642
                          from Chennai, Tamil Nadu
                          May 4, 2023
                          May 9, 2023
                          This thread was updated on May 9, 2023
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                          I got a call from shine.com for paid service where I paid 3105 for premium package. I paid the amount and got a call from RK sahu(+[protected] and he explained me asked asked to pay the amounts one by one. It came around 35k and paid it. After that he sent another link for 24k just to enable the notification to receive the job alert to my WhatsApp. Since I denied to pay he is forcing me like anything and raising his voice at the max. And also mentioned that they will not guarantee that I get the job opportunities. Please help me in getting my amount refunded. I will never use shine at any cost here after
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir,

                          Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                          Regards,
                          Team Shine
                          Shakthi8642's [Complaint's author] reply, May 7, 2023
                          Hi,

                          Mobile number: 7401700711.
                          Email: [email protected]
                          Dear Sir,

                          Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. At your request, we shall put your mobile number under the DND category.

                          Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

                          Regards,
                          Team Shine
                          Shakthi8642's [Complaint's author] reply, May 8, 2023
                          Respected sir, already I have paid so many amounts. I raised this complaint to refund my money back. Will you be able to refund my money or not. If you put in DND mode how will I get calls to resolve my issue. Using the provided email and mobile number, you can find how much money is paid. Why can't you start the refund process?. This complaint is for refund request. Not for call, since I have already PAID AROUND 40K to shine.
                          Dear Shakti,

                          Refer to our discussion, hope few of the queries has been resolved.

                          We are going to arrange a call from the concern team who will contact you and assist you with services.

                          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                          Regards,
                          Team Shine
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                            S
                            Shakthi8642
                            from Chennai, Tamil Nadu
                            May 4, 2023
                            May 9, 2023
                            This thread was updated on May 9, 2023
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                            Address: 22/3 a subhagiri nagar

                            Initially I got a call from shine.com for paid service where I paid 3k. After that I received a call from shine experts and forced me to pay 35k. Again he sent an email for 24k just for enabling notification part. Since I refused to pay he is raising his voice like that I cannot grantee on job and also I will have only less visibility since I didn't opt that service. Please help me in getting my amount refunded
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                            Regards,
                            Team Shine
                            Shakthi8642's [Complaint's author] reply, May 7, 2023
                            Mobile number: 7401700711.
                            Email: [email protected]
                            Dear Sir,

                            Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. At your request, we shall put your mobile number under the DND category.

                            Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

                            Regards,
                            Team Shine
                            Shakthi8642's [Complaint's author] reply, May 8, 2023
                            Respected sir, already I have paid so many amounts. I raised this complaint to refund my money back. Will you be able to refund my money or not. If you put in DND mode how will I get calls to resolve my issue. Using the provided email and mobile number, you can find how much money is paid. Why can't you start the refund process?. This complaint is for refund request. Not for call, since I have already PAID AROUND 40K to shine.
                            Dear Shakti,

                            Refer to our discussion, hope few of the queries has been resolved.

                            We are going to arrange a call from the concern team who will contact you and assist you with services.

                            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                            Regards,
                            Team Shine
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                              S
                              Snehasharma123
                              from Bengaluru, Karnataka
                              May 4, 2023
                              May 5, 2023
                              This thread was updated on May 5, 2023
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                              Resolved

                              Address: www.shine.com
                              Website: www.shine.com

                              Mr. Ranveer Pandey from Shine.com have contacted me from ([protected] & [protected] & [protected] ) through [protected]@shine.com and asked to make a payment of 3292 initially for 1year then later he has reduced the price to 3001 with 6months validity and providing commitment to provide a job in a week time and also will increase the validity from 6months to 1 year. This incident has happened 3rdMay2023 and 4thMay2023 is when I am writing this complaint here.

                              The process explained was that once the payment is done the relationship manager would call and understand the profile and help you in getting your dream job. And no more payment is required.

                              Later, Once I made the payment, I received a call from the relationship manager (Mr. Rohit -[protected]) to make another payment for getting my verification done through Shine.com and that was about 5192 and when i told i need a time to decide to make another payment the person started showing his character and started saying to make the payment immediately if not this service would not be valid and started saying that 'Appko Job thodi na chahiye', he wasnt ready to give me a space to think on this and nor ready to share the complete process after making this payment.
                              I have been asking him to let me know the complete process which i need to go through while looking for a job from Shine.com.. He denied to provide the complete info.. On several request he just sent an email with 2 statement and not the entire process and started forcing me to make immediate payment of 5192.
                              I denied and asked time. I also felt Rohit and Ranveer both were same person by hearing their voice.

                              Next day I contacted Ranveer and asked to share a refund process since i havent yet completed 24hrs paid for this services and he started to talk rudely and told the money cannot be refunded. We told we may raise a complain but he wasnt bother for that and told 'Hume Darr nahi lagta', he didnt try to solve the problem or guide us a way to close this. I did sent him an email and yet to receive a response from him.

                              This complain I am writing to explain that they talk very professionally and try to convince that you will get a job. Doesnt do more communication over email and call you multiples time. This Ranveer is been following with me from 2 months hence it created a confident in me to make the payment..

                              They will provide many reasons to showcase why they are charging you for very step you use their services and ask payment.

                              They dont use any bad words but they try to provoke you and say some statement to make the payment. Statement Like ' 100% Job assurance', 'One week time to get you onboarded', 'This is a small investments and can get you higher returns', 'You can pause this package once you get a job and later you can activate whenever you have a job needs in future', 'Your profile is strong and getting job is very easy for you', ' your profile needs some improvement hence you may need to pay for this', etc etc but once payment is done.. They do response but start showing their attitude like' This is only our policy and we cant do anything', 'If you wish to continue then fine if not your wish', 'We can only say things orally and will not write over email'. etc etc..

                              Please BEWARE OF THEM.

                              Have attached the payment made yesterday 3rdMay2023 and also attached the invoice of 5Kplus which they have asked to make the payment. And all call history details. Also attached the email sent them for refund or cancellation process.
                              +10 photos
                              Jun 6, 2023
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              May 05, 2023
                              Shine.com Customer Care's response
                              Dear Ma'am,

                              We hereby acknowledge receipt of the email you have submitted.

                              We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                              Thanking you and assuring you of our best services at all times.

                              Regards,
                              Team Shine
                              Dear Sir,

                              With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but call was unanswered. Hence, we request you to kindly be available as per your shared convenient time.

                              So that we can get in touch with you and explain the process of the services.

                              Regards,
                              Team Shine
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                                Gani J
                                May 3, 2023
                                May 5, 2023
                                This thread was updated on May 5, 2023
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                                Address: chennai

                                Really worst service from shine, i have taken a service today the executive is totally making our self to forcing for other services which is not at all relevent but he is forcing me to pay for other seervices and telling that you will not get jobs sir if you are not paying for it... what is the word... do you think with a customer you speak like this...

                                i have asked to refund my money back he is laughing and he is saying not going to active my services if i am not taking one more service,

                                I have taken service for Rs 3292/- (resume booster and display) IN20230503_[protected]_[protected] and he told to me take one more service for Rs 5192.00/- (Background verification)IN20230503_[protected]_[protected], when i paid this he is asking me to pay for one more service which is cost 9+K really fraud service,

                                he is saying with out taking one more service i can't proceed sir"
                                what nonsense is this, he is litterly bulling and forcing to take service, please don't buy this package, shine is really worst
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                                Regards,
                                Team Shine
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                                  Uttam@26
                                  May 3, 2023
                                  May 5, 2023
                                  This thread was updated on May 5, 2023
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                                  Resolved

                                  Website: Shine.com

                                  Hello sir/ ma'am,
                                  I am uttam Sasmal, on 29/04/2023 I received a system generated call from shine.com. As I was very desperate to change my job so I attended the call and the call transferred to one of their member in shine.com where he explained me about paid service with nominal price ₹3073.00/-, and also said they will explain me everything about the service of ₹3073.00/- and would help me to get new job within few days with this amount only without any further payment. So with this information I was convinced to paid the charge.

                                  As soon as I bought the service, this first member asked me to wait for the next call of service expert (rohit upadhyay [protected]) who will explain me about the service for which I paid ₹3073.00/- and would help me to get more information about my job requirements according my preference soon.

                                  Within soom minutes the second member (rohit upadhyay) called me from [protected], who is a service expert. We discussed about job preference, my expectations from job for the starting 5-10min. Then gradually he started his mind game. He asked me to join him & visits the links as per he assist. He told me to go all the links simultaneously with him. They are so much into this job that by forcing you to go simultaneously with them, they will take the "ability to think" from you. They will give you such a big hope, flatter you, make you think that by using their services it could give us dream job. Same thing happened with me.

                                  He told me in order to avail good job, I would have to take one more service " Education verification plus package" Of ₹5192.00/-, this would help me to make my profile better. So I gone for the second payment.

                                  Once this payment is done, he asked me to get one more service "job profile verification plus packages" Of ₹9556.00/-.Now this third time he is asking me to pay, with hesitation I paid the amount. I thought this would be my last payment after this I could enjoy my services.

                                  But then again he said I would have to avail another service "mid level resume writing service" of ₹14158.00/-. I declined this offer and said I have no further money to make payments, but they asked me to pay through credit card and this amount is not big as your dreams. With so many mixed thoughts I approved to use the credit card and paid the amount (4th payment) of ₹14158.00/-.

                                  But post his situation, he didn't stopped his job, he again asked me to avial another service for ₹22302.00/- in which I said I have no money no pay but he knew I have credit card and he forced me to use that. I used again the credit card for the 5th payment of ₹22302.00/- . Here after I came to know that I fall into a trap and can't able to come out I asked him to stop any further services now I am not interested in any of your services. Now that he knows I am getting his intentions his way of talking changes from soft to rude and bossy. He again asked me for the 6th & 7th services worth ₹27791.00/- & ₹37015.00/- and this time he threatened me to pay or else all the previous services would have no meaning. Just to save my previous amount I paid for this 6th & 7th services also. Then one more service was introduced to me with their same so called "promises" That this is the last payment you are doing. I was so exhausted by their trap that if I didn't paid this one my whole previous payment will go in vain. I was forced to pay for the 8th service of ₹30807.00/- . Now that all the payment has been done. Mr rohit didn't entertain much after that and cut the call.

                                  After I calculated my all payment which found to be a huge amount of ₹149822.00/- .It started from small amount to bigger amount. He never mentioned that I have to make such huge payment and 8 different payments. Before every payment he assured me it is the last one and I fall in this blunder. Immediately I called the bank & reported about all these. With the very next day I send them an e-mail to stop my all services as my services were about to start. So I informed them to put halt in my process and refund my money. But I didn't got any answer from them. Next day I called them by somehow arranging the number but they only transferring the call from one to another and nobody is answering related to my query. Then at last waiting for the call whole day I reached to talk to the person who said there is no policy for refund. Either you use it or not. I requested him to consider my concern but how could I forget they all are working in a same "money making trap". Not only he talked rudely but also he changed their norms and terms and conditions. Like As there is no job guarantee(earlier 100%job guarantee), this service is only for 180days(earlier 360days) .

                                  Below are the details of all services for which I paid:
                                  1. Application highlighter service
                                  ₹3073.00/-
                                  2. Education verification plus package
                                  ₹5192.00/-
                                  3. Job verification plus package
                                  ₹9556.00/-
                                  4. Mid level resume writing services
                                  ₹14158.00/-
                                  5. Jobs on the move ₹22302.00/-
                                  6. Linkedin profile summary plus package
                                  ₹27791.00/-
                                  7. Master in leadership & strategy management training &certification ₹37015.00/-
                                  8. Visual resume for experienced professional plus package
                                  ₹30807.00/-

                                  The above services and their total cost price is ₹149822.00/- is such a huge amount for me to pay, please kindly help me to get justice against shine.com by refunding my hard earned money as earliest. Please let me know if you want any other details. I am waiting to hearing back from you.
                                  Thanks and regards!
                                  Uttam
                                  Jun 6, 2023
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 05, 2023
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Refer to your discussion with the concern team member on the welcome call, your all the services has been initiated on time without any delay.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                                  Regards,
                                  Team Shine
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