Hello Sir/Madam,
My name is Kashyap Mishra i registered on shine.com yesterday. I received a call from Shine.com representative on "20-Nov-2023", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3657/-,
Then he said that they will assign a dedicated "Relationship Manager for me and he will closely work with me to help me to get new Job within few months with this nominal fees only and i don't have to make any further payment.
So, i paid this Rs.3657/- and then he said they will assign a Relationship Manager and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.
Next day, "RK Sahu" (Relationship Manager) called me from Mobile number "[protected]" on "21-Nov- 2023" and initially he asked me about my Job preference and post discussion for an hour, he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below) of Rs.13, 783/- and i would get service from excellent shine.com for lifetime. So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment but post this he again said i would have to avail another service (4th payment mentioned below) by paying Rs.12, 963/-
I feel suspected but since he was very confident, i paid this amount too. Then again after the payment he asked me to pay Rs.17, 827 as a last payment then i told this so wrong/fraud and i ask him to connect to his manager,
I spoke to his manager, he said this service is must to get good job. If i don't avail this service then other other 4 bought services would have no meaning and will get "forfeit".
Then i requested his manager this is clear fraud/cheating and i need full refund to which they denied and said there is not refund system in shine.
Below are payment i made to shine.com : Total
amount i paid is Rs.30, 403/-
First payment (Paid) - Rs.3657/- (Nominal price)
Second payment (Paid) Rs.5427/- (Product :- interview and hiring test, LinkedIn profile summary)
Third payment (Paid) - Rs.8259/- (Product:- Career assessment test with expert counseling) Fourth payment (Paid) - Rs.12, 963/- (Product :- education verification + package to feature profile)
Fifth payment (I denied as understood something fishy here)- Rs.17, 827/- (Product:-Visual resume for experience professional)
I would really appreciate and be thankful to you, if you could help me get my full amount refund "Rs.30, 403" from Shine.com at the earliest. Please let me know if you need any other details or information from my side.
Dec 24, 2023
Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2023
Shine.com Customer Care's response Dear Sir/Ma'am,
We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.
Regards,
Team Shine
Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.
The email which you had shared with us does not belongs to shine learning and ee would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.
Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
Regards,
Team Shine