Shine.com Complaints & Reviews

I want to highlighted a misleading process to initiate Paid job services and once initial amount paid they came up with another payment demand whole case mentioned below.
On November 16th, I initially purchased a service for Rs. 3292. Subsequently, the Shine team assigned a coordinator who recommended an additional service costing Rs. 3536. Unfortunately, I couldn't proceed at that moment due to a lack of funds. Despite expressing my financial constraints, the Shine team did not provide any updates thereafter. Today, 4th Dec, when I decided to avail the previously recommended service and made a payment of Rs. 3536, Shine.com representative informed me that an additional service, priced at Rs. 4673, was required to proceed further. without availing these services you will not get any interview call. since i already invested Rs. 6828 there was not option left for me to suggested services. I paid Rs. 4673 well but they were still want me to buy another service to proceed further which is additional Rs. 7000.

My concern stems from the lack of full information provided by Shine.com during the initial calls. It has left me feeling as though I may have been subjected to a misleading situation or potential scam. I would appreciate clarification on this matter. They misleading the Candidate and once intial amount paid by them they ask another paid services. I want you to please look into this matter, I have seen reviews on internet that so many people get cheated by them

You assured that resolution to the concern/complaint I raised in next 24hours .
I am attaching the complaint email for further reference . Also pasting the message body of the attached complain below
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Hi,

Clearly misguided and deliberately cheated by giving wrong information.
I am not interested and willing to opt for this service. Please refund completely .
He clearly mentioned the abroad services interview hiring test, everything and final charges is 7999 Rs. but later after paying 7999 rs, he asked 14988 Rs. extra .

If he told me earlier I would have not opted, it's out of budget .

So please respect and refund my money back at the earliest .

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Thanks & Regards,
Nagapramodh
Mob : [protected]

I am writing this compliant to express my deep disappointment and frustration regarding the recent experience I had with Shine.com. I believe it is important to bring this matter to your attention in the hope that it can be resolved promptly and to prevent similar issues from recurring to anyone
in the future. I was reached out by Shine.com on 17th October 2023 @ 1:56 pm by the number [protected] for boosting my wife's resume in the job portal. They started by first asking me to pay Rs.3567/- which I paid, then they said another person from shine team would contact me for further process then another person contacted me on the same day @3:38 pm from this number [protected] as my dedicated recruiter and he started saying please pay Rs.5192/- for education verification when I said I will have to discuss about it with my wife and give a call
back later He said that we have to make the payment immediately on the call itself . When I denied to pay he said they will not help me with their services because of non payment after convincing me for so long I agreed to make that payment, I made the payment of Rs.5192/- after that he started asking for another payment saying that it's for previous job verification i.e
Rs.9556/- and if I back out now then they will not help me with any of the services I already paid for and they also said, they will not provide any refund for any of the previous payments, I finally agreed to pay the additional payment of Rs. 9556/- after that they again asked for Rs.16912/- in
the name of resume writing and presentation. I realised that I am falling for their trap and denied to pay them anymore, when I denied to pay
the rep changed his tone and said we will not help you because of non payment of the resume writing and presentation services. They said its part of their process and I need to adhere to it . They have also sold or circulated my phone number, email address and other personal details to 3rd party services and exploiting my privacy. Now since yesterday I have got multiple calls for agencies asking me to pay for multiple entry level jobs. I have checked my wife shine.com mobile app and they have activated unwanted services like communication course, education verification fees, background verification fee. I Request you to please help me get my money back as I am currently unemployed, even a single rupee is crucial for me in my current financial situation.

PFB the Shine.com Address:
Shine.com
UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001. Phone -
[protected]/97
Head office address:
BPTP Park Centra Building, Sector 30, Opp 32nd milestone, Gurgaon, Haryana.

On Saturday, Nov 4, 2023, I paid Transaction ID[protected]/- Transaction ID[protected]/- in total and I got a promise from Shine executive that I will be getting recruitment calls from Monday 6th November 2023, but I haven't received any update from Shine side.

Due to the Shine executive's false communication, I paid him first 3292/- which he told me was the last payment for the job process but at noon another executive called and asked for 5192/- rupees for the further process I transferred that also but again he asked me 9900/- rupees, due to unavailability of the fund I refused and he told me you will not get a refund and no services going forward.

I request Shine to refund my amount or please work on my resume and proceed with the services.

Please find the below details for your reference.

Transaction Details:
Transaction ID[protected]/- (Mr. Puspendra)
Transaction ID[protected]/- (Mr. Shivapratap)

This is Rupesh from Pune.
I registered with shine portal for searching job.
Shine people contact me on my mobile and said to join premium services and get job opportunities, some job opportunities waiting for your profile.
So I accept to join premium services and I paid the amount now they again called me requested more money.
Today i have already paid 60690 rupees and now I don't want any service from them.
Today i have paid money and want to deactivate service but they didn't receive my call.

Shine.com is a fraud job website. They are having tie up with many fraud companies, and posting fake jobs. The candidates who are aware of these fraudsters, apply for job since they are highly in need of job. The fraud company demands a lot of money from the candidates and at the end leaving them without giving anything. Please consider this issue with almost priority.

Hello,

Regarding my complaint ID 3484879 filed against shine.com, I encountered a distressing situation following a call from an unknown number, [protected] on November 23rd at 8:16 PM, identified as 'WhatsApp' on Truecaller.

During the call, an individual claiming to be the owner of shine.com used threatening language, dismissing my concerns and asserting their authority. Uncomfortable with the situation after a long day, I ended the call.

Subsequently, an email from [protected]@shineservicess.in arrived, mentioning the forwarding of my complaint to the CEO. However, the email also criticized my approach and rejected my request, suggesting a refund contingent upon adjusting my attitude.

Navigating this scenario has been disconcerting. My primary goal is to secure a refund and disengage from further interactions with unprofessional entities. I am seeking guidance on how to achieve a resolution in a calm and professional manner, focused solely on obtaining the refund without prolonging any dispute.

A person named vikram from shine .com has called me and fraud me by buying some uncesseray courses

@ Shine please stop this fraud business

Vikram has called me from the numbers

[protected]
18001080

I got a initial call from shine com on yesterday for creating a job seekers profile for Rs 3292.00.

Now once I have created this profile, I got a call from a person named Vikram as relationship manager. He said that I have to discuss your CV .I will call you tommorow.

Today he has called me and scammed me with neary Rs 1 lakh with various unnecessary courses. During call he gave me no option to chk internets and other reviews. He said that the offer is for today only. Later I have chcked that all of his words are wrong.

I am giving the screenshots of all of the payment I have made for some unnecessary reasons. My request to Shine.com is please stop scamming people and give proper services, if you want to continue.

please refund my all money as soon as possible.

The call was from the numbers [protected] and 18001080

I hope this message finds you well. I am writing to express my concern regarding the service I've received since subscribing to Shine.com for job search assistance.

I subscribed to your services three weeks ago with high hopes of finding suitable job matches through your platform. However, despite the assurances provided by the account manager regarding the activation of alerts, I have yet to receive a single relevant match to my profile.

This lack of results over the past two weeks has left me feeling disappointed and concerned about the effectiveness of the subscription I've invested in. I was looking forward to utilizing Shine.com's resources to facilitate my job search efficiently, but the current situation suggests otherwise.

I understand that technical issues or delays may occur, but the prolonged absence of any viable matches has been disheartening. As a paying customer, I expected a more prompt and effective service, especially considering the promises made during the subscription process.

I kindly request an immediate and thorough investigation into this matter. I would appreciate a detailed explanation of the issues causing the delay and a concrete plan of action to rectify the situation promptly. Additionally, I would like to explore options for compensation or an extension of my subscription to make up for the time lost due to this inconvenience.

Please treat this matter with urgency, as finding suitable employment is crucial for my career progression. I hope for a swift resolution to this issue and a renewed confidence in the services Shine.com offers.

I look forward to your prompt response and resolution.

Order # IN20231102_885089_123334

I hope this message finds you well. I am writing to express my concern regarding the service I've received since subscribing to Shine.com for job search assistance.

I subscribed to your services three weeks ago with high hopes of finding suitable job matches through your platform. However, despite the assurances provided by the account manager regarding the activation of alerts, I have yet to receive a single relevant match to my profile.

This lack of results over the past two weeks has left me feeling disappointed and concerned about the effectiveness of the subscription I've invested in. I was looking forward to utilizing Shine.com's resources to facilitate my job search efficiently, but the current situation suggests otherwise.

I understand that technical issues or delays may occur, but the prolonged absence of any viable matches has been disheartening. As a paying customer, I expected a more prompt and effective service, especially considering the promises made during the subscription process.

I kindly request an immediate and thorough investigation into this matter. I would appreciate a detailed explanation of the issues causing the delay and a concrete plan of action to rectify the situation promptly. Additionally, I would like to explore options for compensation or an extension of my subscription to make up for the time lost due to this inconvenience.

Please treat this matter with urgency, as finding suitable employment is crucial for my career progression. I hope for a swift resolution to this issue and a renewed confidence in the services Shine.com offers.

I look forward to your prompt response and resolution.

Hello Sir/Madam,

My name is Kashyap Mishra i registered on shine.com yesterday. I received a call from Shine.com representative on "20-Nov-2023", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3657/-,

Then he said that they will assign a dedicated "Relationship Manager for me and he will closely work with me to help me to get new Job within few months with this nominal fees only and i don't have to make any further payment.

So, i paid this Rs.3657/- and then he said they will assign a Relationship Manager and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.

Next day, "RK Sahu" (Relationship Manager) called me from Mobile number "[protected]" on "21-Nov- 2023" and initially he asked me about my Job preference and post discussion for an hour, he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below) of Rs.13, 783/- and i would get service from excellent shine.com for lifetime. So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment but post this he again said i would have to avail another service (4th payment mentioned below) by paying Rs.12, 963/-
I feel suspected but since he was very confident, i paid this amount too. Then again after the payment he asked me to pay Rs.17, 827 as a last payment then i told this so wrong/fraud and i ask him to connect to his manager,

I spoke to his manager, he said this service is must to get good job. If i don't avail this service then other other 4 bought services would have no meaning and will get "forfeit".

Then i requested his manager this is clear fraud/cheating and i need full refund to which they denied and said there is not refund system in shine.

Below are payment i made to shine.com : Total

amount i paid is Rs.30, 403/-

First payment (Paid) - Rs.3657/- (Nominal price)
Second payment (Paid) Rs.5427/- (Product :- interview and hiring test, LinkedIn profile summary)
Third payment (Paid) - Rs.8259/- (Product:- Career assessment test with expert counseling) Fourth payment (Paid) - Rs.12, 963/- (Product :- education verification + package to feature profile)
Fifth payment (I denied as understood something fishy here)- Rs.17, 827/- (Product:-Visual resume for experience professional)

I would really appreciate and be thankful to you, if you could help me get my full amount refund "Rs.30, 403" from Shine.com at the earliest. Please let me know if you need any other details or information from my side.

Hii
Shine.com team, one of your educated criminal approached me and collected 1.53lakhs by simply senfing proforma invoices for the services which I was not at all interested and took money online within 2hrs .
Kindly arrange to refund the money.

I made 3 payments to Shine to improve my profile but they continue to make the payment further which I really am not in a position to make and take the risk.

Rs. 3027 - Order id: cp498515
Rs. 5192 - Order id:cp498560
Rs. 9556 - Order id: cp498560

Please refund the above amount.

Thanks,
Usman
[protected]

Hi,

I want to know the refund process for my amount of 141506.00 rs
It has been over a year and the process and promises are completely fake I Did not get any services properly and got cheated big-time so please I request my amount refund process.

Here's sending the bills which I paid and which were completely used less

Thank you.
Madhusudan D Amte
[protected]

No user details shared for certification course bought from Shine website. No call back received or email response received inspite of repeated call backs/email.

Team Shine,

While trying to opt for only job search services I have been miscommunicated by the sales and services team and now I feel like looted. What I thought was that services would cost me around 3600 INR, I have been manipulated and charged around 60000 INR for various services despite me refusing to go further. Mr. Vikram and Mr. Vivek has deceitfully done this and trapped me into conversation. I did all the transactions in a hurry and later I found that these were not something that I asked for. Please initiate a refund of all the money to me. Till this time, no service had been activated for me. I want a full refund and like to unsubscribe from every other services of shine.com.

Thanks

I have received call from Shine.com claiming to upgrade my profile to get better job oppurtunities.
I have made the below payments to them.
1)Application Booster Package Rs. 3292.00/-
2)Education Verification Plus Package Rs.5192.00/-
3)Job Profile Verification Plus Package Rs. 8376.00/-
4)Career Assessment Test with Expert Counselling Rs.14932.00/-
5)Professional Summary Rs.20177.00/-
6)Jobs on the Move: 180 Days Rs.24779.00/-

Total amount paid Rs.76748/-

Now they are asking additional Rs.25958/-

When I questioned them and asked them to refund the amount they said no and also said that I have no other option but to listen to them and make further payments.

Request you to please help me get the refund of the whole amount paid.

I have spoken to Mr.Umesh, Mr.Abhimanyu and Mr.Abhishek.

Also, I request you to take strict action against such people threatening the poor job seekers and looting them

Dear Sir/Madam,

As per the Company and the service Shine provides, I've been using Shine.com for several years for applying the jobs. the executive called to obtain the service and get the job super fast at your location, but after the payment, the executive was not contacted I tried to contact his mail was removed or the mail was bounced as he was not related to the company. and after that communicated with the company and mailed the grievance officer. but still, there is no communication from the company.

I Request a refund of the amount of Rs.25747/-
mail communication and invoices are attached.

Hi,

Today I paid the amount to shine.com on false commitment from one of your executives named Puspendra team he told me to pay 3292/- which I paid and he told me this was the last payment later one of your executives Mr Shivapratap called and asked for 5192/- and I paid that also. After that, he asked me to pay 9556/-.

Transaction Details:
Transaction ID[protected]/-
Transaction ID[protected]/-

Please look into this else I will complain about the same to authorities.

Regards
Govind