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Shine.com Complaints & Reviews

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Updated: Jan 22, 2026
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Shine.com reviews & complaints page 15

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K
Kasthuri sathish
from Chennai, Tamil Nadu
Jun 30, 2023
Jul 22, 2023
This thread was updated on Jul 22, 2023
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Initially one of the guys spoken about only 3099 and after another person Siva spoken this is the last payment you need to pay after you will receive money through lacs only and after made payment of 4777.00 i informed them unable to make money finally, they convinced to pay only last charge here after no charges will be there... 9556/- paid as last charge. Again, Siva sent another mail for pay money - resume preparation 15, 698. I really sorry i unable to make even single money because you guys not even mention anything previously with amount that need to pay for my career growth. Nothing pre-informed they shared through email and in the live call forcing me to pay and they not giving me time to think about it... They keep on spoken 1.30 hr for this payment. Kindly refund my money back

Refund to my back account :

Name: Kasthuri.M
Bank account no:[protected]
ifsc:ICIC0001040
+5 photos
Jun 30, 2023
Complaint marked as Resolved 
i haven't received the money at all, without informing how you can mark the query as resolved... Give me the refund. I need refund amount of 17432/- from your company... Nothing received still from you end. Kindly refund my money back... Contact number they Shine used -8035468260, 8048160023 Email id they used and phone number : [email protected]; [email protected] Your order ID: 475260 Your transaction ID: CP4752601688123408 3327.71/- PayU logo Transaction ID: IN20230630_822846822846_1688130996 Rs. 9556.00 Paid to www.shine.com via upi on 30 Jun 2023 06:54 PM PayU logo Transaction ID: IN20230630_822833822833_1688129118 Rs. 4777.29 Paid to www.shine.com via netbanking on 30 Jun 2023 06:16 PM logo Thank you for your order Kasthuri, we have received the payment of Rs 3327.71. Shortly you will receive credentials from our course partner Kindly refund my money back
Shine.com customer support has been notified about the posted complaint.
Jul 02, 2023
Updated by Kasthuri sathish
Kindly refund my money back, i don't need any other thing from you... I don't need any other thing i hope you guys got my point. Please do refund... The way of payment collection was very worst in shine.com and try to change in privacy policy as payment for job & career need to inform in the beginning.
Verified Support
Jul 03, 2023
Shine.com Customer Care's response
Dear Ma'am,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Are you get your money back
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    V
    Vishal.Bhalla
    from Amritsar, Punjab
    Jun 29, 2023
    Jun 29, 2023
    This thread was updated on Jun 29, 2023
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    Address: Hoshiarpur -Hariana Bhunga sub tehsil

    I talked to employee of Shine, still no refund initiated by team and their client manager and team writer of Shine. Com still no refund initiated to my account. As a honest person, i request to icici bank for this refund. They given the amount of 84 days for dispute clerance untill case not resolved.
    All detailed was hacked by some one during process understanding with shine.com team canada and usa.
    Jun 29, 2023
    Complaint marked as Resolved 
    I am not satisfied with service and cc venue payment mode. During third payment all detailed was hacked by some one. Shine employee confirmed during concall with me that shine team confirms that this is landline call and some trace the amount and detail to shine which is dine by your end. I need my refund that the solution. In future i will never recommend to do or get service of shine tea.
    Shine.com customer support has been notified about the posted complaint.
    Dear Sir,

    We hope this email finds you well. We are writing in response to your recent refund request regarding the service. We understand that you have received the refund amount from your bank, and we would like to provide you with the necessary information and assistance.

    However, based on your message, it seems that you have already received the refund from your bank till 84 days. In such cases, it is essential to clarify the situation and ensure everything has been resolved satisfactorily.

    To ensure accuracy, bank will raise a dispute with us or payment gateway and this dispute will help us confirm that the correct refund has been processed from their end or not.

    If they find any discrepancies or have concerns regarding the refund amount, they will raise a concern with us immediately. We are committed to resolving this matter promptly and ensuring your satisfaction as our valued client.

    We strongly believe in our customer satisfaction; we request you to please utilize the service or to make the process easier for you we suggest that you visit our website https://learning.shine.com/ and review the range of services we have an offer. Once you have decided which services you are interested in, kindly let us know and we can proceed with the onboarding process.

    We value your business and want to assure you that we are dedicated to providing excellent customer service. Our goal is to address any concerns you may have and ensure a positive experience with our company.

    Thank you for bringing this matter to our attention, and we appreciate your cooperation. We are here to assist you.

    Regards,
    Team Shine
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      V
      Vishal.Bhalla
      from Amritsar, Punjab
      Jun 24, 2023
      Jun 26, 2023
      This thread was updated on Jun 26, 2023
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      Address: Hariana VPO hoshiarpur punjab

      I want to refund my payment which was already given to shine.com for jon opportunities for USA AND CANADA.
      A fraud company is shine, after getting payment no one support and denay to refund my money back to my account. All payment details are noticed by Shine team members with contact of fraud and hackers. All are working and involved with them. During call with shine employee some fraud persons add in concall.

      They notice my account, mobile and their financial detail of payment in exact amount. They noticed about every payment.
      I need my payment refund.
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      We are writing regarding our recent conversation. We understand that you are frustrated about the matter, but the shouting that were used during our communication were not appropriate or acceptable.

      We would like to find a solution to resolve the issue that meets your needs2.However, in order to do so, We requested that you communicate us in a respectful manner. We are committed to providing you with the best possible service and will work with you to find a resolution.

      Please let us know how you would like to proceed and communicate. We are available to discuss this matter at your convenience.

      Regards,
      Team Shine
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        B
        badluck@2011
        Jun 24, 2023
        Jun 24, 2023
        This thread was updated on Jun 24, 2023
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        I have been asked for basic service fee of rs.3200 by Mr.shaif claimed to be HR at shine.com for providing job opportunities and next day a woman claimed to be Rajni Sharma - senior relationship manager trapped me by asking few questions about my job requirements and later started to send multiple proforma one after the other after each payment is done saying that this would be last which total summed up to rs.87000. And when I asked her for sending me proofs for whatever certification she accepted to give she didn't provide, instead asked for some more amount for completing the payment process. They are not ready to give me refund or provide the services for which payment has been made.

        I want my money refunded at any cost and don't want your services.
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir/Ma'am,

        Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

        Regards,
        Team Shine
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          badluck@2011
          Jun 23, 2023
          Jun 26, 2023
          This thread was updated on Jun 26, 2023
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          I received call from shine.com representative named as shaif who asked to pay rs.3200 for basic services on 22.06.23 and on the next day I e on 23.06.2023 a lady named as Rajni Sharma who claimed to senior relationship manager trapped my with her attentive sayings about opportunities abroad and within india. She started to send invoices one after the other claiming for different types of services which costs rs. 5300, rs.8300, rs.14000, rs. 23000, rs.33000 which total as rs.87000. I have all the details o f transactions and invoices which they sent to me & I need them to be refunded.
          +4 photos
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          We take customer satisfaction seriously and are glad to hear from you.

          First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

          We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

          Regards,
          Team Shine
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            S
            from Chennai, Tamil Nadu
            Jun 23, 2023
            Jun 26, 2023
            This thread was updated on Jun 26, 2023
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            Amount issue

            Your representative called this number
            [protected] she told I am shine representative you have paid 100 rs for Resume showing charges and we have paid 100 but my account over all debited 44000 any fraud this call pls confirm and check it...
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            B
            Bardade
            Jun 22, 2023
            Jun 24, 2023
            This thread was updated on Jun 24, 2023
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            Fraudulent calls for charging money for providing job

            Yesterday[protected] call received from Sales team who asked for one time registration fees 3657 (with Tax) and the services will be valid for lifetime.
            They mentioned that one dedicated relationship manager will be assigned to me and they guarantee job in just 10-12 days.
            Today Mr. Shiva (Relationship Manager) called me and he again repeated all the promises and claimed Shine.com's reputation and the fact that it's associated...
            +5 photos
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            G
            gauravgupta18290
            from Gurgaon, Haryana
            Jun 22, 2023
            Jun 24, 2023
            This thread was updated on Jun 24, 2023
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            Address: 11th Floor, Bptp Park Centre Building, Gurgaon Sector 30, Delhi - 122002 (Opposite 32nd Milestone)

            Shine.com is frauding people's hard-earned money. They are misselling job products via overselling lucrative consulting packages. I have paid 50k to Shine.com which I want back.
            They sold me 5 packages listed below
            Jobs on the Move: 180 Days
            Visual Resume for Experienced Professionals
            Professional Summary
            Featured Profile : 90 days
            Employement Verification
            Education Verification
            Application Highlighter
            Resume Booster
            Vendor for this payment is Hiresure Technology and Shine Learning
            Person who called and lured me into this package is Shiv pratap
            Phone number-[protected]
            I have not activated my services and would like Shine.com to cancel them immediately
            Shine.com customer support has been notified about the posted complaint.
            Attaching the services listed on my official shine account. All the invoice seem legitimate, please cancel all services, I have not activated any

            Lured into buying expensive job plans with no clarity - Comment #4110685 - Image #0
            Dear Sir,

            We take customer satisfaction seriously and are glad to hear from you.

            First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

            We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

            Regards,
            Team Shine
            Please find attached all bill payments contact details and email address as requested
            Email address
            [protected]@shine.com
            hr.[protected]@gmail.com
            Contact details
            Shiv pratap
            +[protected]

            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #0
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #1
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #2
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #3
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #4
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #5
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #6
            Lured into buying expensive job plans with no clarity - Comment #4110771 - Image #7
            Dear Sir,

            The team tried to contact you but call was disconnected during the discussion from your end. We request you to please share the convenient time via email so that we can connect and address your issues.

            Regards,
            Team Shine
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              T
              Thiru586
              Jun 21, 2023
              Jun 22, 2023
              This thread was updated on Jun 22, 2023
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              I had completed the course and waiting for AWS voucher, but it's passed more than 2 years, still not able to issue vouchers. Just keep on replying vouchers will be shared based on availability, but I don't know when it will be available. Can anyone help on this.
              +1 photos
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              We hereby acknowledge receipt of the email you have submitted.

              We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

              Thanking you and assuring you of our best services at all times.

              Regards,
              Team Shine
              Dear Sir,

              We are already working on your concern and once we receive the confirmation will keep you posted.

              Regards,
              Team Shine
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                G
                Gurumurthi.M
                from Tiruchirappalli, Tamil Nadu
                Jun 20, 2023
                Jun 22, 2023
                This thread was updated on Jun 22, 2023
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                Address: [email protected]

                R.[protected]@shine.com
                19:29 (12 minutes ago)
                to me

                Dear Sir,

                Greetings of the Day!!

                As per discussion with Miss Nikhat Below is the service detail: -

                Payable Amount:- Rs.3657/-


                Application Booster Package (A combo with Application Highlighter):-

                1.Resume Showcase(1 Year):

                Your resume will be sent to a list of 1000 active consultants. In this vastly competitive job market, you can relax, while we do your part of the job-seeking on your behalf. Showcasing your professionally done resume to all the consultants will ensure you start moving in the right direction in your career without wasting a single moment any more.

                · Get your profile highlighted in recruiter search and be amongst the first ones to be seen by recruiters

                · Get up-to 10 times more recruiter views & increase your chances to get contacted by recruiters

                ·We help you apply to undisclosed vacancies.

                About Application Booster Making a recruiter view your profile is the toughest and most difficult work for any individual since a recruiter is able to view a maximum of 50 resumes in a day whereas the number of applicants is in thousands. To cover this challenge and help you in reaching out to the recruiter easily, shine.com brings a service i.e. Application Booster Highlighter Package.

                Priority Applicant service will make it easier in highlighting and circulate your profile to the recruiter of your choice. This service will ensure you do not miss out an opportunity to highlight your profile to the recruiter of your dream company or the best jobs available in the market. This service not only helps in highlighting your job profile but also increases your chances of getting contacted by recruiters through circulating your profile.

                2.Application Highlighter(6 Months):

                With this service you can apply for a job and highlight your profile on “TOP” for the recruiter. This service helps you in applying for good job profiles and ensuring that recruiters get a glance at your resume. Also, you will get up to 10 times more recruiter views which in turn increase your chances to get contacted by respective recruiters.
                Making a recruiter view your profile is the toughest and most difficult work for any individual since a recruiter is able to view a maximum of 50 resumes in a day whereas the number of applicants is in thousands. To cover this challenge and help you in reaching out to the recruiter easily, shine.com brings a service i.e. Application Highlighter. Priority Applicant service will make it easier in highlighting your profile to the recruiter of your choice. This service will ensure you do not miss out an opportunity to highlight your profile to the recruiter of your dream company or the best jobs available in the market. This service not only helps in highlighting your job profile but also increases your chances of getting contacted by recruiters. Number of jobs applications you can apply Per Day 2 applicatios for 6 months i.e. 360 applications.

                Why do you need Application Booster Package ?
                Resume shared with 1000+ consultants
                Highlight your application to recruiter for 180 days
                Get Upto 10X attention from recruiters
                Profile is tagged as Priority applicant
                Increase your chance of shortlisting
                Jul 24, 2023
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 22, 2023
                Shine.com Customer Care's response
                Dear Sir,

                Request you to please share your concern so that we can address your issue.

                Regards,
                Team Shine
                Dear Sir/Ma'am,

                Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                Regards,
                Team Shine
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                  T
                  Tamilanbu
                  from Perambalur, Tamil Nadu
                  Jun 19, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  Address: Ground floor,Building no.8,Gurugram,Haryana-122002

                  Dear team,
                  This is Tamilselvan K from Tamilnadu,
                  Dear Team,
                  I got an E mail for Farm manager job at Singapore on 18/05/2023, from shine.com ( [protected]@aol.com )

                  so I said intrested.then they called from this number ([protected]) to me, they asked my resume and other document sent to them .so I forwarded the details. Then she told job application form amount(Starting) Rs.5900 you have to pay. I paid the amount.

                  Then she connected the call for an interview with one person at Golden Agriculture Resources limited.After the interview they asked Rs.15000 for job confirmation letter.
                  Then she asked Rs.25000 amount to complete procedure of visa, totally 45900 rupees.
                  Then they asked 30000rs for Insurance purpose so I avoided that one . after that they didn't pick my call so I need my money back .

                  I send all the money to following account
                  Account Name-Shine Recruiter(Sanjan kumar)
                  Account No.[protected]
                  Ifsc Code-INDB0000533
                  INDUSLAND BANK
                  +11 photos
                  Jul 22, 2023
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 21, 2023
                  Shine.com Customer Care's response
                  Dear Sir,

                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

                  Regards,
                  Team Shine
                  Dear Sir/Ma'am,

                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                  Regards,
                  Team Shine
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                    A
                    aajays1971
                    from Pune, Maharashtra
                    Jun 19, 2023
                    Jun 20, 2023
                    This thread was updated on Jun 20, 2023
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                    Hi,

                    I was asked to make a payment of INR 30, 000 as the application & security amount (Refundable) to Trust Vision Consultancy. Plus I have also paid INR 9, 000 for attesting the educational certificates through Ministry of External Affairs.

                    Now they are asking me to pay additional INR 45, 000 for Visa processing fee which is refundable. I have not paid this amount.The company has shared the employment card which is fake (Gamuda Berhad Malaysia). I doubt the company's email communication address plus the details on the employment card.

                    I want my money back(INR 30, 000) 100% refunded as they are your client.

                    I would have to register a Written Complaint against the false practices used by Shine to collect money.

                    I have also emailed on 17th but no resolution yet.WOW!!

                    Regards,

                    Ajay Shrotriya
                    [protected]@zoho.com
                    [protected]
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ .

                    Regards,
                    Team Shine
                    aajays1971's [Complaint's author] reply, Jun 19, 2023
                    One of your customer representative Mr Sumeet Khanna called me. He said he has blocked the Trust Vision Consultancy's account and has recovered entire INR 30, 000 back. He wanted to transfer the amount via voucher and he was asking me if I have an SBI or ICICI account to make the transfer.

                    Now how can I open a new account for the transfer..Why cant you guys send me the cheque in my favour or GPay me the amount which is much more faster. When I asked him to share an official email that shine has recovered the entire amount from Trust Vision Consultancy and that you guys will ensure that I receive the entire amount, from the very instance his phone was coming switched off and i have not received any official email from him yet and I am still waiting for my refund.

                    I am hoping for an immediate resolution.

                    Regards,

                    Ajay Shrotriya
                    HP : +918828342669
                    ShIne.com is a SCAM!!! I would have to file a written complaint to cyberpolice..I'll ensure that these CROOKS are behind bars and that Shine.com is closed forvever!!!
                    Dear Sir,

                    Shine.com is the most innovative and second largest online job portal in India. We are just providing the services to the customers to enhance the profile and career enhancement.

                    Regards,
                    Team Shine
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                      A
                      aakarsh24
                      Jun 17, 2023
                      Jun 19, 2023
                      This thread was updated on Jun 19, 2023
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                      Please join this WhatsApp group if you have been scammed by Shine

                      Hello everyone

                      Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                      Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here:...
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                      D
                      Dipali309
                      from Gandhinagar, Gujarat
                      Jun 16, 2023
                      Feb 5, 2026
                      This thread was updated on Feb 5, 2026
                      Resolved
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                      Resolved

                      Address: mumbai

                      I, Dhananjay Patil aged 29 currently residing Sargasan Gandhinagar have been a victim of fraudulent and highly unethical behavior from recruiting agency called Shine.com.
                      On June 14, 2023 I have been asked to pay approximately Rs. 3330.84/- as membership fee for Shine.com. Further on June 15, 2023, the very next day I received many calls and emails from the said agency asking me to upgrade my profile.

                      I was constrained to provide the sensitive information such as OTPs fraudulently on the grounds o[censored]pgrading the profile. Kindly note that the transactions were undertaken via credit cards. I had been duped of Rs. 1, 40, 270/- till I realized that I am a victim of such a horrible crime.

                      When realized that they are forcing me to pay for services I don't require, I requested them to cancel the sevrices and provide me my hard earned money back to which they have refused.
                      As such fake and non value adding services are not at all required, I request consumer forum to interven and provide such refund from shine.com

                      Thanking You!

                      Dhananjay Patil
                      Jul 23, 2023
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2023
                      Shine.com Customer Care's response
                      Dear Sir,

                      Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                      Regards,
                      Team Shine
                      Dear Sir,

                      We hereby acknowledge receipt of the email you have submitted.

                      We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                      Thanking you and assuring you of our best services at all times.

                      Regards,
                      Team Shine
                      Hi Dhananjay. Sorry to hear about it. Happened to me also 3 days ago.

                      Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                      Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

                      This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
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                        deepankar_mehta
                        from Gurugram, Haryana
                        Jun 14, 2023
                        Jun 19, 2023
                        This thread was updated on Jun 19, 2023
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                        Duped of INR 40,245.84 bu Shine.com/HT Media - Help me get refund

                        My name is Deepankar Mehta I got a call from shine.com representative to get paid service at a nominal price of INR 3, 001 it was impressive so I should interest and he promised that it will definitely get me a-job and he had convinced me a lot for providing services in a very short period of time the representative then called me and promise that I don't have to make any other payment for the services only
                        The other person relationship...
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                        deepankar_mehta
                        from Gurugram, Haryana
                        Jun 14, 2023
                        Jun 19, 2023
                        This thread was updated on Jun 19, 2023
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                        My name is Deepankar Mehta I got a call from shine.com representative to get paid service at a nominal price of INR 3, 001 it was impressive so I should interest and he promised that it will definitely get me a-job and he had convinced me a lot for providing services in a very short period of time the representative then called me and promise that I don't have to make any other payment for the services only
                        The other person relationship manager called me again and enquired more about my profile and job matching my profile
                        When I made a payment of INR 3, 001.00 rupees he told me that in order to get my job I have to avail two more services otherwise this would not complete this transaction would not complete so he convinced me to pay more money of INR 5, 329.84 which I made through my credit card immediately after paying this amount
                        They told me that in order to get my dream job I have to avail one more service which is essential and is required otherwise all my payment will be non refundable so with lot of hesitation and imprehensions I made a payment of INR 9, 556.00, INR 5, 192.00 and INR 17, 167.00 more after paying the fifth payment they again convinced me that there is a payment link for 24, 779.00 that I need to do that this will be the final last payment at this moment I realize that I was coordinate trap
                        At this moment I realise that I was caught in this trap but had no option and had already given more money the last time I just disconnected call and I just told them that I can't take it further so the
                        Below is summary of my payments:
                        1. INR 3, 001 for paid service of Shine
                        2. INR 5, 329.84 for Job profile verification
                        3. INR 9, 556.00 for
                        4. INR 5, 192.00
                        5. INR 17, 167.00
                        In total I have paid INT 40, 245.84
                        I am a service class employee and 40, 245.84 is a big amount for me I am already having a tough time in my current profile job so I really wish if you can help me get the full refund as a do not want any other services I am feeling duped and I hope you understand and help me in refunding the charges at earliest for which I'll be oblige

                        Please refer below snip for details of transactions

                        Date of incident - 14 /06/2023 (6 :00pm)

                        Client number -
                        [protected]
                        [protected]

                        Description of incident -

                        My name is Deepankar Mehta I got a call from shine.com representative to get paid service at a nominal price of INR 3, 001 it was impressive so I should interest and he promised that it will definitely get me a-job and he had convinced me a lot for providing services in a very short period of time the representative then called me and promise that I don't have to make any other payment for the services only
                        The other person relationship manager called me again and enquired more about my profile and job matching my profile
                        When I made a payment of INR 3, 001.00 rupees he told me that in order to get my job I have to avail two more services otherwise this would not complete this transaction would not complete so he convinced me to pay more money of INR 5, 329.84 which I made through my credit card immediately after paying this amount
                        They told me that in order to get my dream job I have to avail one more service which is essential and is required otherwise all my payment will be non refundable so with lot of hesitation and imprehensions I made a payment of INR 9, 556.00, INR 5, 192.00 and INR 17, 167.00 more after paying the fifth payment they again convinced me that there is a payment link for 24, 779.00 that I need to do that this will be the final last payment at this moment I realize that I was coordinate trap
                        At this moment I realise that I was caught in this trap but had no option and had already given more money the last time I just disconnected call and I just told them that I can't take it further so the
                        Below is summary of my payments:
                        1. INR 3, 001 for paid service of Shine
                        2. INR 5, 329.84 for Job profile verification
                        3. INR 9, 556.00 for
                        4. INR 5, 192.00
                        5. INR 17, 167.00
                        In total I have paid INT 40, 245.84
                        I am a service class employee and 40, 245.84 is a big amount for me I am already having a tough time in my current profile job so I really wish if you can help me get the full refund as a do not want any other services I am feeling duped and I hope you understand and help me in refunding the charges at earliest for which I'll be oblige

                        Please refer below snip for details of transactions

                        Desirable resolution -
                        Help me get Refund.
                        +7 photos
                        Jul 26, 2023
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2023
                        Shine.com Customer Care's response
                        Dear Sir,

                        Refer to your discussion with the concern team, hope they had replied against your queries.

                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                        Regards,
                        Team Shine
                        Dear Sir,

                        The team is already in discussion with you regarding your concern.

                        Regards,
                        Team Shine
                        Dear Sir,

                        The team is already in discussion with you regarding your concern.

                        Regards,
                        Team Shine
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                          Priyakumarmathur
                          Jun 14, 2023
                          Jun 19, 2023
                          This thread was updated on Jun 19, 2023
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                          Website: Shine.com

                          Hi team,

                          I have paid rs. 3292 for profile highlighting and resume booster, however, the services was quoted by sales person named Ashish and Pushpendra ([protected]). They have offered interview mentorship, profile correction and also said these are the final charges and I can use these services for lifetime. As soon as I paid a guy name Shiva called and asked for another 4600 rs. and something more.
                          I do not want your services. I want my money back. This was a scam and I do want to continue this.
                          I look forward to hearing from you soon.
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir/Ma'am,

                          Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                          Regards,
                          Team Shine
                          Hi Priya. Sorry to hear about it. Happened to me also 3 days ago.

                          Many people have lost money to Shine.com and I know you are distressed and feeling very alone in the battle. I have lost Rs.60, 000 with Shine.com and I am starting a campaign against the company. Please join the WhatsApp group: https://chat.whatsapp.com/GhdmWJD0f2V294EZlcgIce

                          Don't feel bad about yourself if you fell for this trap. It's a classic multi-stage investment scam. Read about it here: https://blog.knowbe4.com/a-widespread-multistage-investment-scam

                          This is not a scam message or anything. It's a proper campaign. Join it. Even if we get 30 voices against Shine it would be enough to bring it down. Power is in unity.
                          Hi All,

                          This is to bring your kind notice that this group does not belongs to shine. In case if any detail is misused then shine will not responsible.

                          Please join the group at your own risk.

                          Regards,
                          Team Shine
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                            Elaine Evans
                            Jun 14, 2023
                            Jun 14, 2023
                            This thread was updated on Jun 14, 2023
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                            Please tell me how to return a order that did not look like what I ordered
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.

                            Regards,
                            Team Shine
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                              aakarsh24
                              Jun 13, 2023
                              Jun 15, 2023
                              This thread was updated on Jun 15, 2023
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                              Dear Sir

                              This is to report a cyber crime - bullying and extortion.

                              On 12 June, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.3000. I made the payment and was connected to a relationship manager the next day.

                              The relationship manager asked me to make a few more payments cumulatively worth more than Rs.90000 on incremental stages without revealing the full details of all the payments.

                              First I was asked to make a payment of Rs.5, 192 for educational verification.

                              Then I was asked to make a payment of Rs.9, 556 for company verification.

                              Then I was asked to make a payment of Rs. 15, 762 for Resume writing services where I asked whether there are more charges. The executive said no.

                              But then sent another request of Rs.24, 779 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

                              But here comes the shocker, finally the executive asked me to make the payment of Rs.36, 246 to make the profile live. And this is when I had it. I just didn't want the service at all. It doens't make sense.

                              I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until 36, 246 is paid.

                              So I was left in a limbo, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer. The executive was also abusive and refused to give full information.

                              Please look into this and help me get the refund. I am a poor person looking to get a job and through shine.com I have lost Rs.60, 000.
                              Jul 21, 2023
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 15, 2023
                              Shine.com Customer Care's response
                              Dear Sir,

                              We take customer satisfaction seriously and are glad to hear from you.

                              First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

                              We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

                              Regards,
                              Team Shine
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                                aakarsh24
                                Jun 13, 2023
                                Jun 20, 2023
                                This thread was updated on Jun 20, 2023
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                                Address: 8, Jeevanbeema Nagar Main Rd, NAL Colony, Jeevan Bima Nagar, Bengaluru, Karnataka 560075

                                On 12 June, 2023 I received a call from shine.com that they will help in finding a job for me and provide premium services. To create an account I would have to pay Rs.3000. I made the payment and was connected to a relationship manager the next day.

                                The relationship manager asked me to make a few more payments cumulatively worth more than Rs.90000 on incremental stages without revealing the full details of all the payments.

                                First I was asked to make a payment of Rs.5, 192 for educational verification.

                                Then I was asked to make a payment of Rs.9, 556 for company verification.

                                Then I was asked to make a payment of Rs. 15, 762 for Resume writing services where I asked whether there are more charges. The executive said no.

                                But then sent another request of Rs.24, 779 and said that this is the final payment that you have to make and then the profile would be live. I was reluctant to pay but then I said okay will do it.

                                But here comes the shocker, finally the executive asked me to make the payment of Rs.36, 246 to make the profile live. And this is when I had it. I just didn't want the service at all. It doens't make sense.

                                I just said please don't give me the services, to which he said that we don't refund the money. But the profile won't be live until 36, 246 is paid.

                                So I was left in a limbo, I can't get the refund, I can't have the profile live. I just want the refund of all the amount I have paid. These are hidden charges and do nothing but dupe the customer.
                                +5 photos
                                Jul 23, 2023
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 14, 2023
                                Shine.com Customer Care's response
                                Dear Sir,

                                Refer to your complaint, we request you to please share your registered details so that we can track the order and address your issues.

                                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                                Regards,
                                Team Shine
                                Jun 17, 2023
                                Updated by aakarsh24
                                No satisfactory resolution has been taken on the complaint yet.
                                Verified Support
                                Jun 19, 2023
                                Shine.com Customer Care's response
                                Dear Aakarsh,

                                The response has been already shared with via email.

                                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. 

                                Regards,
                                Team Shine
                                Jun 19, 2023
                                Updated by aakarsh24
                                Dear Shine Team

                                I am not happy with the response. You activated my services despite me saying no. Your sales team is running a multi stage investment scam to achieve their goals. Please stop duping people.
                                Verified Support
                                Jun 19, 2023
                                Shine.com Customer Care's response
                                Dear Sir,

                                We have not done any scam. Even you had provide us the written consent for activation of the services which called approval.

                                Regards,
                                Team Shine
                                Jun 20, 2023
                                Updated by aakarsh24
                                Dear Shine Team

                                It is a multi stage investment scam :)

                                Please enlighten yourself about it if you don't know
                                Verified Support
                                Jun 20, 2023
                                Shine.com Customer Care's response
                                Dear Sir,

                                We have not done any scam. Even you had provide us the written consent for activation of the services which called approval.

                                Regards,
                                Team Shine
                                Dear Sir,

                                Refer to your complaint, we request you to please share your registered details so that we can track the order and address your issues.

                                Regards,
                                Team Shine
                                aakarsh24's [Complaint's author] reply, Jun 13, 2023
                                Please let me know what specific information do you want?

                                Email: [email protected]
                                Phone: 9932346540

                                Order ID: CP472377
                                Order ID: CP472375
                                Order ID: CP472374
                                Order ID: CP472373
                                Order ID: CP472318

                                And I have been charged multiple times. Please return back my money.
                                Please let me know what specific information do you want?

                                Email: [protected]@gmail.com
                                Phone: [protected]

                                Order ID: CP472377
                                Order ID: CP472375
                                Order ID: CP472374
                                Order ID: CP472373
                                Order ID: CP472318

                                And I have been charged multiple times. Please return back my money.
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