Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Shine.com Customer Care's response Dear pr1379
Greetings from shine career plus.
With reference to your concern mentioned above, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.
We would like to inform you that Shine.com does not have a refund policy.These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants.
Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.
Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
Also, please note that time to time, we advertise this on our own newspaper Hindustan Times.
Regards,
Team Shine
Sep 09, 2017
Updated by pr1379 Still not receive refund amount.
Sep 09, 2017
Updated by pr1379 Total 27646 rs. Pay for refund.
Sep 09, 2017
Updated by pr1379 Where is Pooja mam. Phone switched off again happen.
Sep 09, 2017
Updated by pr1379 Also still not confirmation mail from your side.
Sep 09, 2017
Updated by pr1379 Where is Pooja mam. Again mobile switch off.
Sep 09, 2017
Updated by pr1379 Phone switched off after done payment.
Sep 11, 2017
Updated by pr1379 Still not call come from Pooja form shine refund Dept. At Saturday. I wait for call.
Sep 11, 2017
Updated by pr1379 Dear sir
This is Pratik Chauhan resident in Gujarat metallurgy engineer got a call from shine on 1st April. The person told me, for job you must made a registration charges only. No other charges paid after that. But after i registered the person transfer the call to his senior and he demanding money for several tasks. Its cost around 96, 000. And continues demanding money for several bulleshit task. Now i refuse to pay the rest any amount. The person then told me without complete the rest amount my profile is not proceeding for further process. I have every proof of deducted amount.
My requested you to all shine people please revert my money.
After locking complaint in shine complaint system Refund executive Mr. Akash called from shine refund dept. and he told me we'll deposit the amount (rs.94700/-) to your account. you have to deposited 18% GST amount of 94700Rs. and now you have nothing to pay. Then again I deposited 5300rs. due to some issues in their sides, we are unable to deposit 94700/- to you. So now you have to pay the rs.5300/- to the paytm [protected]. After complete this amount, we will deposit rs.49999/- and rs.49999/- to your bank account.
So, I deposited 22346Rs. Total to shine refund dept. through Paytm but still no any penny of amount deposited in my account. All phone no. found switch off which was I paid through Paytm Phone no: - [protected], [protected], [protected], [protected].
Shine refund dept as below reply to me by mail.
As per discussion with our refund executive"Pooja" at last Friday date:- 08/09/2017, we'll deposit the amount(rs.99998+10000/-) to your account, within today.you have already deposited your GST amount and now you havenothing to pay. But due to some issues in our sides with our exe employee Akash, we are unable to deposit to refund. So now you have to pay the rs.11702/- to the paytm [protected]. We already received rs.5300 today, please submit the rest amount after this amount you haven't to pay any amount and after complete this amount, we will deposit rs. 109998/- to your bank account within 30minutes.
So still not any penny of refund amount in my account & also phone no. found switch off of Pooja.
Pl. consider this matter & resolve my complaint as soon as early and refund my amount as agreed earlier.
Pratik Chauhan
Verified Support
Sep 11, 2017
Shine.com Customer Care's response Dear Sir,
With reference to your complaint, we are unable to extract record using your mail id or name.
If you are a paid user of shine.com, please share your bank statement or your registered mail id to help us check your profile and address your concern.
Thanks
Team shine.
Sep 12, 2017
Updated by pr1379 Thank u very much for refund amount 109998 Rs. In my account at today.
Thank you very much to Pooja for help to me. So I closed my all my complaints.