Verified Support
Dec 17, 2022
Shine.com Customer Care's response Dear Ma'am,
We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.
we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.
It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services.
It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.
We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.
In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
Swapping.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Greetings from Shine.com.
With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultant.
Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.
Therefore job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
Regards
Team Shine