Respected sir/Madam,
This is to bring to notice today dated 01.10.22 fraud transaction (30, 000 Rs.) has happened with my credit card.
Today, I got a call from shine.com for job assistance (from mobile. no. +91 [protected] from Delhi)
Shine.com website offered me package of Rs.10 for job assistance and resume viewing.
I made transaction of Rs.10 using axis bank credit xxxx6021, 3 times as OTP shared failed.
But received mail receipt for transaction showed transaction of 10108.56 rs. 3 times .
I request you to please stop three transactions .
Following are the details of transactions:-
Accelyst Solutions- REF#[protected], 108.56 RS.)
FREECHRNT 098271 - REF#[protected], 108.56 RS.)
FREECHRNT 029697 - REF#[protected], 108.56 RS.)
Transaction details attached with the mail.
Sir, I request you, please take prompt action to stop this transaction as I am most valuable customer of Axis bank.
Thanks & Regards,
Swapnil R. Bisen
[protected] (Registered Mobile No.)
Nov 4, 2022
Complaint marked as Resolved
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2022
Shine.com Customer Care's response Dear Sir,
Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.
Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
Regards,
Team Shine
We hereby acknowledge receipt of the email you have submitted.
We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.
Thanking you and assuring you of our best services at all times.
Regards,
Team Shine