Shine.com Complaints & Reviews

I have opted for shine.com services as I thought it's a genuine platform for job search.I have avail their services but later on after seeing that they are not a genuine source because they provide you improper information and on every step they say that it's the last payment which you have to make.I want my refund to be initiated immediately.I am adding all the transaction details which I made because of improper information and fraudulent activities.

Hi I am Manoj Ballal. After registration with Shine I found your team is cheating and demanding money in the name of different cost heads.

I had done three payment to shine

Details given below

1- Transaction ID: IN20230320_[protected]_[protected]--- Payment of 9769.26
2- Transaction ID: IN20230320_[protected]_[protected]---Payment of Rs 5257/-
3- Transaction ID : IN20230318_776623_180442-- Payment of Rs 3657/-

Now i do not want any services from shine, please refund my all payment immediately .

Please do not process any activation for my profile .

I am parallelly filing a complaints in cyber crime and also going for doing FIR, so please revert with in 24 hours urgently

regards

Hi I am Manoj Ballal. After registration with Shine I found your team is cheating and demanding money in the name of different cost heads. And

I had done three payment to shine

Details given below

1- Transaction ID: IN20230320_[protected]_[protected]--- Payment of 9769.26 date[protected]
2- Transaction ID: IN20230320_[protected]_[protected]---Payment of Rs 5257/- date[protected]
3- Transaction ID : IN20230318_776623_180442-- Payment of Rs 3657/-
Date[protected]

Now i do not want any services from shine, please refund my all payment immediately .

Please do not process any activation for my profile .

I am parallelly filing a complaints in cyber crime and also going for doing FIR, so please revert with in 24 hours urgently

regards

regards

Manoj Ballal
[protected]

I am searching job opportunities, meanwhile I got a call from shine, Mr. Mohit has explained that they have many opportunities which are meets my requirements, so if I pay the 3186/- i will get different services and many job opportunities.

I was never experienced paid services, so I was hesitating. I asked for time to think, but they are not ok to give time. Somehow he convinced to 2-3 days. Then I thought, only in 3186/- if I get better job offer it’s fine. So on 21st I paid the amount via their email link. (Attached message 1) Once payment done, he told me that he is appointed RM, who will call me and explained process. Immediately RM called, and asked for my resume, profile, experience, and background. Then he told I have to do education and employment verification to process further. I have to pay little amount for that. When I asked amount and total amount for Complete process, he didn’t told me the amount and asked me to check mail during call, and pay the amount in mail. When I checked email during call, it was of 5192/-. So I paid that during call only, and given transaction I’d to him. Then he asked for another transaction I’d, so I told what is it for, so he told me it was for employment verification, previous transaction was for only education verification. So I argued, and asked again for total charges of all service. But he didn’t told that. After some arguments and discussion I paid that also. Which is of 9556/-. And given transaction I’d. Then he moves on resume, and informed me that my resume is outdated, I have to update resume after I update resume, I will get the notification on WhatsApp also about job openings. So again I asked for amount, which again he didn’t told and asked to check mail, in mail, it was 15987/- so I told I don’t have money. So he asked me to use credit card. I denied for it, so he told that I have to complete the process to get benefits. After almost 20-30 minutes of arguments and discussion I paid 15987/- which was debited 16383/- so when I asked for difference, so he told it was settling charges by payment gateway. And I given transaction I’d. Then again he asked for another transaction I’d, so I asked that what it is about. So he asked to check mail, in which it was 24779/-. I asked this is not being transparent process. I am constantly asking for total charges, and you are not informing that. And asking me to pay one by one with diff amounts. I didn’t want to pay anymore. So he told me that if I will not pay, process will not complete, and I will not get any benefits. I asked to refund then, so he refused that we don’t have refund policy. I have attached all mails, of transactions. When I asked to complain, they started talking that it will not create any problems to them. I have to follow their instructions. Even while this arguements, I have asked them that why they have added unwanted services like negotiation skill, featured profiles, communication skills etc. so he told that he will decide what I have to buy. So finally I decided to do complaint. “They misguided, hiding total package, and amount, and when I asked to stop. They threaten about not getting any benefits.
I have attached all mails. If anymore details are required, pls let me know.

1930 complaint is also submitted and received messages-“Grievance submitted successfully, with Acknowledgement No. [protected].”

I am searching job opportunities, meanwhile I got a call from shine, Mr. Mohit has explained that they have many opportunities which are meets my requirements, so if I pay the 3186/- i will get different services and many job opportunities.

I was never experienced paid services, so I was hesitating. I asked for time to think, but they are not ok to give time. Somehow he convinced to 2-3 days. Then I thought, only in 3186/- if I get better job offer it’s fine. So on 21st I paid the amount via their email link. Once payment done, he told me that he is appointed RM, who will call me and explained process. Immediately RM called, and asked for my resume, profile, experience, and background. Then he told I have to do education and employment verification to process further. I have to pay little amount for that. When I asked amount and total amount for Complete process, he didn’t told me the amount and asked me to check mail during call, and pay the amount in mail. When I checked email during call, it was of 5192/-. So I paid that during call only, and given transaction I’d to him. Then he asked for another transaction I’d, so I told what is it for, so he told me it was for employment verification, previous transaction was for only education verification. So I argued, and asked again for total charges of all service. But he didn’t told that. After some arguments and discussion I paid that also. Which is of 9556/-. And given transaction I’d. Then he moves on resume, and informed me that my resume is outdated, I have to update resume after I update resume, I will get the notification on WhatsApp also about job openings. So again I asked for amount, which again he didn’t told and asked to check mail, in mail, it was 15987/- so I told I don’t have money. So he asked me to use credit card. I denied for it, so he told that I have to complete the process to get benefits. After almost 20-30 minutes of arguments and discussion I paid 15987/- which was debited 16383/- so when I asked for difference, so he told it was settling charges by payment gateway. And I given transaction I’d. Then again he asked for another transaction I’d, so I asked that what it is about. So he asked to check mail, in which it was 24779/-. I asked this is not being transparent process. I am constantly asking for total charges, and you are not informing that. And asking me to pay one by one with diff amounts. I didn’t want to pay anymore. So he told me that if I will not pay, process will not complete, and I will not get any benefits. I asked to refund then, so he refused that we don’t have refund policy. When I asked to complain, they started talking that it will not create any problems to them. I have to follow their instructions. Even while this arguements, I have asked them that why they have added unwanted services like negotiation skill, featured profiles, communication skills etc. so he told that he will decide what I have to buy. So finally I decided to do complaint. “They misguided, hiding total package, and amount, and when I asked to stop. They threaten about not getting any benefits.
If anymore details are required, pls let me know.

1930 complaint is also submitted and received messages-“Grievance submitted successfully, with Acknowledgement No. [protected].”

Shine had charged rs 14000 for registration and now asking more money. Need full amount refund

I have purchased premium service with Shine for 3, 656.82 rupees on transaction number : Payment Idpay_LRHANPBf0Z9kCu and order ID: 456269 and transaction ID: CP[protected].
The purchase was made today (14th March 2023). I was miss informed about the package and now Shine representative is asking for more money. I wanted to get a refund and cancel the ordered service. getting no help

Hello sir/Madam,
My Name is Krishna Kishore babu, registered on Shine.com on yesterday (28.01.2023) and received a call from Shine.com representative on 28.01.2023, where in he explained me about paid services of shine.com with nominal price of 3374/-.

Initially I showed no interest but then he started flattering about the services offered by them, where in he said they will assign a dedicated “Relationship Manager” for me and he will closely work with me to help me to get new job within months and don’t have to make any further payment.

So I paid this Rs. 3374/- and then he said they will assign a Relationship manager and he will call me to get more information about my job requirement and will help me to find job accordingly.

On the same day (28.01.2023) Relationship manager called me and initially asked me about my job preference and post 20 Mins discussion

He told me in order to avail good job, I would have to get 2 services (2nd and 3rd payment mentioned below) of 15112/- and I would get service from excellent shine.com for life time.

I paid next 2 payments as he said this is last payment and they will ask for no further payment post this again he said I would have to avail another service (4th Payment) by paying of 16, 713/- and made this payment as well but post that again they asked me to avail another service for 25, 393/- and made this payment as well but post that again they asked me to avail another service for 33, 374/-

Below are the payment I made to shine.com: Total amount I Paid is Rs. 93, 966/-

First payment of Rs.3, 374/- for registration
Second Payment of Rs.5, 320/- for Education verification
Third payment of Rs.9, 792/- for professional details verification
Fourth payment of Rs. 16, 713/- for professional resume with cover letter
Fifth payment of Rs. 25, 393/- for Activate WhatsApp number
Sixth payment of Rs. 33, 374/- for Jobs & Interview assistance

I would really appreciate and be thankful to you, if you could help me get full amount refund “ Rs.93, 966/- from shine.com at the earliest. Please let me know if you need any other details or information from my side.

Thanks & Regards,
Kishore Babu ([protected]@gmail.com)

I have subscribed for 999 package on 10/3/2023, which got activated on 13/03/2023 in the evening time around 6:00pm that's after doing several follow up...I didn't get single call from shine.com regarding procedure and documentation.
Website Is getting hanged while I am trying to search for candidates I trying to contact to customer care since morning, on first call by 10:00am the person from customer care said you will get a demo call from concern team.
I did not receive a call hence after one hour O called back again, the person from other side asked me name, number and email ID, he again said you will get call within 30 min.
I did not receive call again. Now after 40 min again I am trying to contact customer care. They are disconnecting call again n again.
Kindly do the needful as soon as possible or at least help me to cancel the package and get money back.

Hello, I am vicky chopra from Panipat. I was looking for a job change. i checked on shine.com. i made an account and i recieved call from shine team same day. they said you will get job calls if you register our service and they said to make a payment of 3292rs. i made payment and after sometimes i recieved one more call. they said to make a payment of 8295 for interview calls. i made the payment. next day they said to make payment for 12010 for resume and some other skills. i made that payment too. now they are saying to make 20000+ gst. now i denied to make payment. now they are saying you wont be able to recieve any calls for interviews.
my registered email is [protected]@gmail.com

I registered on shine.com for jobs. I got a call from shine.com and they said to make a payment 3292 rs. They said to make only 3292 rs and you will get job alerts. after that they said you have to make payment 8295 rs after that you will get job updates. i make the same payment. after that they called and said to make payment 12010 rs. i made payment. still i am not getting any jobs refernce and updates. i wiant to make awareness the public and job searchers

Sir,
I have used paid service of shine.com at the time of registration Mr.ankit said me that we support you for resume making, provide interviews & provide. A relationship manager.near about 1month 15 days passed not support given from your side plz look into the matter and support us or this service is totally fraud

To take amount by fraud
Dear Sir/ma'am
One lady call me to take job services and asked amount 3292
Which i made on dated 4th march on Saturday again on person called me and said i am your personal manager who will take care of your profile and demand to pay 8328 rupees when i made this amount again he demand 1400 which i didn't pay
So i requested you pl stop my services and enable me to take my amount back of Rupees 11531/- and take necessary action against them.
Thank
Regards
[protected]@gmail.com

They deducted my amount by misleading in different courses and not giving my amount back.

Dear Sir/ma'am
One lady call me to take job services and asked amount 9200/-
Which i made on dated 25th February on Monday again on person called me and said i am your personal manager who will take care of your profile and demand to pay 16924 rupees when i made this amount again he demand 24000 which i didn't pay
So i requested you pl stop my services and enable me to take my amount back of Rupees 26124/- and take necessary action against them

With best regards
Hasan Saboor
[protected]
hasan.[protected]@gmail.com

Dear Team,

I have purchased the 1st Service on 17th Feb 2023 informed by agent that one of the representative will assist you to activate the service.

After that I have got a call saying that the service activation will take an 40-45 min. And also available on call with Laptop saying that all the information regarding your career will be taking and then they will assist for the services.

In that call, I have given all the information about me and my past career. Post that he given that without they forced me to take two more services after that he was forcing me take more services. Then I realised that they are just selling all the services.

After that I stopped all the things and asked on same day that I do not want any services from Shine.com and make the services to me.

Below are the three transactions:

1.
Transaction ID IN20230216_765120_170244
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 3657.00
Address
City
Description


2.

Transaction ID IN20230216_765190_183935
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 6478.00
Address
City
Description

3.
Transaction ID IN20230216_765193_184149
Name Mr. Bipin
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 8495.00
Address
City
Description

Below are the communication I have received:

Dear Madam,

As I mentioned in my earlier email and today's call, please Do Not activate any services. Besides 1st Service of Rs. 3675, all other services are sold forcefully, showing those are mandatory services. Even after that saying that other services were trying to push me then, only I came to the conclusion that Shine.com is not offering the service which I have purchased, rather than that they are pushing different services and that to mandatory (if you will not buy that the already purchased services will not get activated).

Again I am requesting please do not activate any services forcefully. If you activate any of the services, it will be without my consent. I have emailed to cancel all the orders and refund them on the same date before activating any services with the subject "Cancel and Refund" to [protected]@shine.com, [protected]@shine.com, s.[protected]@shine.com.

And please do not change the trail email for further communication.

thanks & regards,
Bipin Kumar
+91 [protected]

On Saturday, February 18, 2023 at 11:37:54 AM GMT+5:30, ruby.[protected]@shine.com wrote:

Dear Sir,


Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

As discussed over the call about the service, your service will be activated with in 24 hrs as we have already mention, team has given you proposal and you have accepted the proposal so utilized the service and take maximum benefit on the service.

Thanks and Regards,
Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

Please do not process any service. I have made below three payments.

Cancel all the services.

So, please make the refund of all the amount, i.e Rs. 3657 + Rs. 8495 + Rs. 6478 = Rs. 18630.

1.
Transaction ID IN20230216_765120_170244
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 3657.00
Address
City
Description


2.

Transaction ID IN20230216_765190_183935
Name BIPIN KUMAR
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 6478.00
Address
City
Description

3.
Transaction ID IN20230216_765193_184149
Name Mr. Bipin
Email bipin.[protected]@aol.com
Mobile [protected]
Amount (INR) 8495.00
Address
City
Description

thanks & regards,
Bipin Kumar
+91 [protected]

bipin.[protected]@aol.com
To:
ruby.[protected]@shine.com
Cc:
[protected]@shine.com

Mon, Feb 20 at 2:19 PM

Dear Madam,

Thank you for your email.

Firstly, I would like to clarify that I Do Not Want any service from your company.

So, Kindly do not force any service on me. And If you are activating any service for me, then it will be forceful activation.

Secondly, I had to go to your call, and I answered the call and discussed this matter. So, please correct your words. Moreover, I have already mentioned in the email my request for the services and payments.

Could you tell me why you always change the subject line and forcefully activate the services?

I have clearly mentioned in the trail mail regarding the payments and services.

I have emailed to cancel all the orders and refund them on the same date before activating any services with the subject "Cancel and Refund" to [protected]@shine.com, [protected]@shine.com, s.[protected]@shine.com.

Kindly process the cancellation of all the orders and make the refund.

Thanks & regards,

Bipin Kumar

[protected]

From: ruby.[protected]@shine.com
Date: Monday, 20 February 2023 at 10:44 AM
To: Bipin Kumar
Cc: [protected]@shine.com
Subject: Shine learning process verification call: Final reminder

Shine learning process verification call: Final reminder

Dear Sir/Ma'am,

Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your services, we again tried to contact you to confirm the services purchased by you and to explain the overall process of the services but the call was unanswered, and we have a turnaround time to initiate the services.

Hence, we are going to process your services.

In the overall process, we will be increasing the visibility and probability of your profile to get shortlisted by the recruiters and consultants, however, there is no job and interview guarantee.

If you get any call regarding payment refund don't entertain those calls those could be fraud calls Shine doesn't have any payment refund policy.

- Urge you to share your resume on [protected]@shine.com to process your services as without the same we will be unable to work on your services properly.

You have enrolled in the below services of shine learning.

Thanks and Regards,

Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

Dear Madam,

Could you share me the policy?

Anyhow, I am not going to activate any of your services.

thanks & regards,
Bipin Kumar
+91 [protected]

On Monday, February 20, 2023 at 05:01:27 PM GMT+5:30, ruby.[protected]@shine.com wrote:

Dear Sir,

As we have mentioned there is no any refund policy before activation or after activation so we would request you kindly take the maximum benefit of the service.

Thanks and Regards,
Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

Shine Learning is India’s largest professional courses and career skills portal. Launched by Shine.com, Shine Learning has a vision to up-skill the Indian talent pool to adapt to the changing job market. Our services have helped many customers over the years. We do not guarantee any interview calls or assure any job offers with any of our services.You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Shine.com. We have no refund policy. We also recommend that you visit Privacy Policy, Security Advise, Disclaimer and Terms and Conditions for further details.

From: Bipin Kumar
Sent: 20 February 2023 16:46
To: Ruby Tiwari ( BPO - Noida C-164 )
Cc: SHINE RESUME
Subject: Re: Shine learning process verification call: Final reminder

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Dear Madam,

I have already mentioned that I "Do Not Want" to avail of your services. Also, I let you know, No-one mentioned this "No refund policy" to me before selling the service.

And, as per as your call is concerned, today I have got only one call, and I have answered and talked to you.

How it could be possible, that before the service starts, the money can not be refunded?

So, Kindly process the cancellation and refund.

thanks & regards,

Bipin Kumar
+91 [protected]

On Monday, February 20, 2023 at 04:30:46 PM GMT+5:30, ruby.[protected]@shine.com wrote:

Dear Sir,

Greetings of the day
Refer to the mail, we are trying to connect with you but you are not responding the call hence request you kindly share the convenient time, so we can connect with you, as we have mentioned there is no any refund policy so we would request you kindly take the maximum benefit of the service.

Thanks and Regards,
Ruby Tiwari

[protected]/[protected]

www.learning.shine.com

On 16 feb23 i received a call and misguided and gave false commitment to pay 2005 for profile highlighter. I dont need service. Kindly refund

Somebody take my profile from your website and they miss use and gaining money, and they are calling and asking for canada or australia job, then pay 3000 like, Please verify before taking profile by employeer

I am sick and tired of the calls and harassment of calls and multiple emails from shine.com regarding activation of learning platforms and I don't know what. This company has made a joke out o[censored]s and I don't know what the concerned team is doing. Really really disappointed. I will keep on posting it until it is resolved. Shine.com is a big fraud company. Must arrest the owner of this company.

Sir I Vinod ghawate face with problem from last 3 days, I m a candidate looking for job so i post my details & resume in shine.com so i received a call from one of shine recruiter his name Abhishek Mondal his contact no [protected] so i followed his instructions and i don't no about its fake recruiting so he asked first 2500/rs for registration and he said he give me a job in cognizant with package 4.5LPA but one condition he told its a internal hiring terms please don't discuss with anyone before u will get hard copy offer letter so i said ok he sheduled 1st round i received call from this number [protected] he also asked 5800/rs for security deposit i paid 2800, and after interview pay 3000rps and received appointment letter and after 4hours he sheduled 2nd round he also asked 8500/rs again but i not paid till he asking me again and again for 2nd round total i lost my money 8300/rs I want to refund it please help me to refund my money what I do please tell I have all proofs of emails calls and chating and online pay proofs please I share same screenshots please help and trust about shine.com facilities thankful to u