Claimed

Shine.com Complaints & Reviews

3.9
Updated: Jun 29, 2026
Complaints 4475
Resolved
3326
Unresolved
1149
Contacts

File a complaint to Shine.com

Having problems with Shine.com?

File a complaint and get it resolved by Shine.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Shine.com reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
NARESH MANDIVARAPU
Jan 8, 2023
Report
Copy

Address: i received msg to my number 08806842484

Today i (mandivarapu naresh)got pune airport job salary 1, 25, 000/-from next year jna 23 as i am still working in other organistion till this year.

Recruiter mobile no[protected]

i want to know that the recruiter ask me to deposit Rs.2500/-. i don't get any email ...by i get message through Shine..kindly confirm from your side. call me -[protected].. call and tell me advise.. thanking you.
Shine.com customer support has been notified about the posted complaint.
Dear Sir,

Greetings from Shine.com.

With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultant.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

Regards
Team Shine
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rohit Tewary
    Jan 7, 2023
    Report
    Copy

    Hello Team,

    I enrolled with Shine for Resume booster where I paid ~3500, but today one executive forced me to pay additional amounts which is roughly ~1.5 lakhs for services which I don’t want. Can someone pls help in this regard?

    I don’t want these services so kindly cancel my subscription and please refund my money back.

    For your information attaching all the invoices that I have paid. So, pls help cancel the services before they are activated.
    Shine.com customer support has been notified about the posted complaint.
    Dear Sir,

    Refer to your complaint, we are unable to track the order with the help of email id and contact number. We request you to please share your registered details so that we can track the order and address your issues.

    Regards,
    Team Shine
    Rohit Tewary's [Complaint's author] reply, Jan 14, 2023
    Hi Shine,

    My registered mobile number is 9880911176. I have sent multiple emails and follow up calls, but everyone in your team is adamant to prove that since I have made the payment, I will have to avail the services. No one is acknowledging the fact that I was trapped in making the payments.
    Dear Sir,

    Our concern team is already in touch with you through the email. Please go through the communication and if you need any other assistance then please let us know.

    Regards,
    Team Shine
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      VinayakJog
      from PUNE, Maharashtra
      Jan 6, 2023
      Report
      Copy

      Website: www.refertojobs.in.

      Received a call from shine.com for the registration amount, whee amount to be deducted by credit card. By providing the PIN, INR 49 supposed to deducted. However INR 10151.4 got deducted. Again I received a call from shine that the amount was deducted wrongly, hence to repay please provide the PIN received on mobile, so I given it to Mr. Rohit Shrivastav (he said he is a employee of Shine.com) But again the same amount got deducted. Total i lost 30k during this transactions.
      Now, there is no refund from shine.com for my payment and phones are also not reachable..
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      Greetings from Shine.com.

      With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultant.

      Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

      Therefore job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

      Regards
      Team Shine
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        S-a
        Jan 6, 2023
        Report
        Copy

        Address: a 2 durgas paradise 5 a ramachandrapuram thennur trichy 620017

        Refund of money rs 163811
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir/Ma'am,

        Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

        Regards,
        Team Shine
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          S-a
          Jan 5, 2023
          Report
          Copy

          Address: A2 DURGAS PARADISE 5 A RAMACHANDRAPURAM THENNUR TRIICY 620017 TAMILNADU
          Website: www.shine.com

          My name is ramesh b from trichy tamilnadu i am retired bank employee
          from city union bank ltd the above company had taken rs 149804/-
          promising me job and learning materials regarding management
          but till now i have not received any material or job opening
          i had already made upmteen number of complaints through email and phone calls but of no response
          i need my money back to be refunded through my bank acccount
          ciubh0000263 ac no [protected]
          thanking you
          ramesh
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir/Ma'am,

          Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

          Regards,
          Team Shine
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shabbiroddin shaikh
            from Beed, Maharashtra
            Jan 4, 2023
            Report
            Copy

            Address: Beed

            Jobs placement payment Abused language Threatening

            I prof with discussion with ridiculous person Danish First Call Amitkumar

            [protected]
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir,

            Thank you for sharing the concern with us.

            Will surely work on this feedback and will make sure it will not happen again.

            Regards,
            Team Shine
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajarshi16
              from SERAMPORE, West Bengal
              Jan 4, 2023
              Resolved
              Report
              Copy
              Resolved

              I am Rajarshi sinha, today I have got call from shine.com and they asking for 3500 rs for paid service after that I got another call and that guy force me to pay more mony I didn't pay the last amount but till the I have already paid around 1 Lac, and told me will mail me in morning not getting anything after payment, please initiate refund I don't want your paid services.

              below is the details of payment:-.

              Your Invoice details:

              Transaction ID IN20230103_[protected]_[protected]
              Amount (INR) 3657.00

              Your Invoice details:

              Transaction ID IN20230103_746398_175612
              Amount (INR) 7434.00

              Your Invoice details:

              Transaction ID IN20230103_746403_180345
              Amount (INR) 13696.00

              Your Invoice details:

              Transaction ID IN20230103_746408_181805
              Amount (INR) 18159.00

              Your Invoice details:

              Transaction ID IN20230103_746420_182438
              Amount (INR) 24779.00

              Your Invoice details:

              Transaction ID IN20230103_746432_184504
              Amount (INR) 29499.00
              Feb 12, 2023
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 05, 2023
              Shine.com Customer Care's response
              Dear Sir,

              Refer to the discussion on the welcome call, we have explained the service in detail, and on the basis of your verbal consent the services has been activated without any dealy.

              We request you to please utilize the service and take a maximum benefit of it.

              Regards,
              Team Shine
              Dear Rajarshi Sinha,

              This is to notify you that after availing the services our team member had called you up for the welcome call and on the basis of your consent the services has been activated.

              We request you to please utilize the service and take a maximum benefit of it.

              Regards,
              Team Shine
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajarshi02
                from Bengaluru, Karnataka
                Jan 3, 2023
                Resolved
                Report
                Copy
                Resolved

                I am Rajarshi sinha, today I have got call from shine.com and they asking for 3500 rs for paid service after that I got another call and that guy force me to pay more mony I didn't pay the last amount but till the I have already paid around 80k, please initiate refund I don't want your paid services.

                below is the details of payment:-.

                Your Invoice details:

                Transaction ID IN20230103_[protected]_[protected]
                Name Rajarshi Sinha
                Email sinha.[protected]@gmail.com
                Mobile [protected]
                Amount (INR) 3657.00

                Your Invoice details:

                Transaction ID IN20230103_746398_175612
                Name Rajarshi Sinha
                Email sinha.[protected]@gmail.com
                Mobile [protected]
                Amount (INR) 7434.00

                Your Invoice details:

                Transaction ID IN20230103_746403_180345
                Name Rajarshi Sinha
                Email sinha.[protected]@gmail.com
                Mobile [protected]
                Amount (INR) 13696.00

                Your Invoice details:

                Transaction ID IN20230103_746408_181805
                Name Rajarshi Sinha
                Email sinha.[protected]@gmail.com
                Mobile [protected]
                Amount (INR) 18159.00

                Your Invoice details:

                Transaction ID IN20230103_746420_182438
                Name Rajarshi Sinha
                Email sinha.[protected]@gmail.com
                Mobile [protected]
                Amount (INR) 24779.00

                Your Invoice details:

                Transaction ID IN20230103_746432_184504
                Name Rajarshi Sinha
                Email sinha.[protected]@gmail.com
                Mobile [protected]
                Amount (INR) 29499.00
                Feb 11, 2023
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 05, 2023
                Shine.com Customer Care's response
                Dear Sir,

                Refer to the discussion on the welcome call, we have explained the service in detail, and on the basis of your verbal consent the services has been activated without any delay.

                We request you to please utilize the service and take a maximum benefit of it.

                Regards,
                Team Shine
                Dear Rajarshi Sinha,

                This is to notify you that after availing the services our team member had called you up for the welcome call and on the basis of your consent the services has been activated.

                We request you to please utilize the service and take a maximum benefit of it.

                Regards,
                Team Shine
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Srirang Desai
                  from Mumbai, Maharashtra
                  Jan 3, 2023
                  Report
                  Copy

                  I team,
                  I received a call from shine.com and the firstly they convinced me to buy yearly membership of Rs 3499 and then a relationship manager named Nitin called me and made me to pay below charges for services and I have not used the services till now and not today only I made payment of the same and have not activated any service from him.

                  Application Booster Package 3657/-
                  Featured Profile-1 Year 4719/-
                  Career Assessment Test with Expert Counselling 8259/-
                  Professional Summary+Job & interview Guidance Training 14158

                  They even didn’t inform me about the refund available or not.
                  It has not been a single day as well.

                  Kindly help me to refund back.
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir/Ma'am,

                  Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                  Regards,
                  Team Shine
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    King 👑
                    from Pune, Maharashtra
                    Jan 2, 2023
                    Report
                    Copy

                    Address: Pune

                    Muje bola ki ape paise bhariye apko tech Mahindra mey job mila hey our apeke gher laptop ayega isliye mujse 50000rupess liye hey lekin abhi tak koi laptop ya amount refund nahi huye hey 1week hua muje mere amount refund chahiye
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir/Ma'am,

                    Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                    Regards,
                    Team Shine
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      bhairavi3108
                      from Vapi, Gujarat
                      Jan 1, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Myself Bhairavi patel (order id: 440625), having an 20+ yrs experience in pharmaceutical industry. With the motive of suitable opening in UK. I have selected Shine as a reputed, result oriented brand and with the genuine policy of having focus on assurance of Job and not a refund policy claimer. I have registered on dt.13/12/2022 with INR 4683/-. (transaction id: IN20221213_737652_183503) and paid for the Job profile verification plus package on dt. 15/12/2022 with INR 7197 inc. GST (transaction id: IN20221215_[protected]_[protected]).
                      At the time of registration total clarity of package is not given. After registration on every stage a new package is generated and payment is asked by the representative. Its almost 20 days after we registered for the above package and haven't any output regarding the same. Also, we have been trying to contact your representative Mr. Dhiraj Desai and Mr. Pankaj respectively through e-mails and calls but they are in non responsive mode. The emails are undelivered as "The recipient's mailbox is full and can't accept messages now". Kindly look after the matter and revert us back asap.
                      Feb 3, 2023
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 03, 2023
                      Shine.com Customer Care's response
                      Dear Sir,

                      Greetings from shine learning.

                      Refer to your complaint, this is to notify you that you had opted the service in Dec, 2022 and all the services ahs been activated on time without any delay.

                      Also, the response to your profile is depend on the market availability if the profile got shortlisted the recruiter or company will contact you directly through email or call.

                      We request you to please utilize the service and take a maximum benefit of it because without utilizing the services you will not get the benefits.

                      Regards,
                      Team Shine
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jyopran
                        Dec 20, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        I was contacted by Shine team member on 20th May 2022 and was told that they would help build my career, the charge I was told to pay Rs.3657/- which I paid, I was told that a consultant would call me next day 21st May 2022, to whom I need to explain my profile. Yes, I received a call and I explained my career flow elaborately, I was told to pay Rs.8259/-, this was for "Career Assessment Test with Expert Counselling", then I asked if that was all, I was not given a clear answer, however I was lured to pay more, this time it was for "Senior level experienced professional" and " Education Verification plus package 2", it did not stop there, I was told if I stop I would lose all the money, it was a clear trap !! I was then told to pay Rs.29616 for Job interview and assistance, Job Profile Verification Plus Package and Executive Level . I then had to pay Rs.42786/- for Professional Career Management Jobs on the Move (180 days), then I had to pay 4557/- for Change Management Skills, Featured Profile then Rs.51916 for Career Growth for professional success, Management Fundamentals Training and Certification and Jobs on the move it came to total of Rs.199082/- Till date there is no effective action from them, whenever I follow up, I am told to complete the training which they actually did not say is compulsory while enrolling. Overall, I was mislead and it was a clear money making act from them. Could you please help get back my hard earned money at the earliest?
                        Jan 24, 2023
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 22, 2022
                        Shine.com Customer Care's response
                        Dear Sir/Ma'am,

                        Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                        Regards,
                        Team Shine
                        Dear Sir/Ma'am,

                        Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                        Regards,
                        Team Shine
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          purushothama28
                          from Pune, Maharashtra
                          Dec 20, 2022
                          Report
                          Copy

                          Address: # 2533/3A MCC A BLOCK 7MAIN DAVANAGERE KARNATAKA

                          Hi,

                          Today i had a calll from Shine team asking for Registration fee of Rs 10 for JOB notification, and received OTP for Rs 10, 151.00 if i would have given the OTP then they will get the money from account.

                          Some of your team members are Cheating through '' FREECHRNT'' account. You should punish them and give me the evidence, and i will post it in Social media also soon...

                          CONTACT NUMBER OF CHEATED PWERSON IS BELOW
                          [protected]

                          If you did not take any action, i will post this in LInkdin and Facbook soon.

                          Thnaks
                          Purushothama
                          [protected]
                          purush.[protected]@gmail.com
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir,

                          Greetings from Shine.com.

                          With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultant.

                          Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

                          Therefore job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

                          Regards
                          Team Shine
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Turmi
                            from Kolhapur, Maharashtra
                            Dec 19, 2022
                            Report
                            Copy

                            Few days ago I rejoin shine.com for switch my job.As shine.com is very popular and trusted in market I choose this platform for better hike. After i rejoin I get a call from your representative and request me to take a package of 3292.0 rupees for may better requirement.As earlier sated shine.com is polupalr and trusted platform i agreed for that package and make payment against link provided by representative. And I asked him after this payment can I make me another payment at next step. He clearly stated me that after this payment no any other payment need to do.This is first and last payment.You can check call recording Also. But after one hour i get another call and ask me to do another 7000.0 payment for better placement.
                            Suddenly I shocked and the trust on shine.com is fell down.How a leading and popular platform do like this? I don't want to continue with shine.com any more after this money collecting calls. I want my money refund within couple of days. I accept shine will co-operate with me and built some respect about him.
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir/Ma'am,

                            Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                            Regards,
                            Team Shine
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rashmirajputdm
                              from Ahmedabad, Gujarat
                              Dec 16, 2022
                              Report
                              Copy

                              Address: Ahmedabad Gujarat

                              But now I want all my amount back. I don't want to proceed further with your services provided. Please find my transaction IDs for the below payment process for references

                              INR 3657- Dec 13, 2022, 5.33 PM UPI transaction ID[protected]
                              INR 5192 -Dec 14, 2022 12.53 PM UPI transaction ID[protected]
                              INR 8376- Dec 14, 2022 01.03 PM UPI transaction ID[protected]
                              INR 11629 Dec 14 2022 1.23 PM UPI Transaction ID[protected]

                              I want the amount needs to be refunded to my account ASAP as I did complain within 24hrs.
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir,

                              We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                              we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

                              It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services.

                              It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

                              We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

                              In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
                              Swapping.

                              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                DrRakhee
                                Dec 16, 2022
                                Report
                                Copy

                                Address: D/O BHARAT SINGH, NAI ABADI JANGJEET NAGAR, SHAMASHABAD ROAD, AGRA,
                                Website: job regarding

                                SHINE.COM is fake site, their service is very poor, they taken money from me last year. But till now does not provide any services to me. very wired experience with shine.com.

                                Do not follow shine.com
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir/Ma'am,

                                Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                Regards,
                                Team Shine
                                Please see the email : [protected]@gmail.com

                                Let me know if you require the details of payment ...
                                Please refund my money
                                Dear Rakhi,

                                Refer to your complaint, this is to notify you that you had opted the service in May, 2022 and all the services has been activated on time without any delay. Hence we do not have any refund policy.

                                We request you to please utilize the service and take a maximum benefit of it.

                                Regards,
                                Team Shine
                                Good morning

                                Kindly mail me the services... at least I can use it...
                                Thank you
                                I have applied in Netherland Company Name: " Excelsior Pharmaceuticals Company
                                Naritaweg 96, 1043 CA, Amsterdam, , Netherlands
                                Phone: +[protected] for the post of Research Scientist, if Shine have any link in this company then please help me.
                                Dear Sir,

                                Refer to your compliant, we do not have any link with this organization.

                                You can go for the interviews but do not indulge in any kind of monetary engagements.

                                Regards,
                                Team Shine
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                7 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rashmirajputdm
                                  from Ahmedabad, Gujarat
                                  Dec 14, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Shine.com, UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001.

                                  As I am looking forward to the Job, so I registered on your portal, and I got a call from the portal. The person was asking me for the payment of 3657 for membership. It was told that it's a one-time payment, and from tomorrow my team would coordinate the resume and the rest of the things. Since I got the call today, one by one, they have been asking for payment and each and every service and telling me that this is the last one. So I broke my FD for the payment, but still, they are sending me continuous links for payment.
                                  But now I want all my amount back. I don't want to proceed further with your services provided.

                                  NR 3657- Dec 13, 2022, 5.33 PM UPI transaction ID[protected]
                                  INR 5192 -Dec 14, 2022 12.53 PM UPI transaction ID[protected]
                                  INR 8376- Dec 14, 2022 01.03 PM UPI transaction ID[protected]
                                  INR 11629 Dec 14 2022 1.23 PM UPI Transaction ID[protected]

                                  I want the amount needs to be refunded to my account ASAP as I did complain within 24hrs.

                                  Thanks and regards
                                  Rashmi Rajput
                                  Jan 18, 2023
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 17, 2022
                                  Shine.com Customer Care's response
                                  Dear Ma'am,

                                  We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                                  we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

                                  It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services.

                                  It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

                                  We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

                                  In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
                                  Swapping.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
                                  Dear Ma'am,

                                  We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                                  we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

                                  It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed the services.

                                  It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

                                  We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

                                  In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
                                  Swapping.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Turk419
                                    from Hyderabad, Andhra Pradesh
                                    Dec 14, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Respected All,

                                    Just want to give in knowledge some facts.

                                    I had taken Premium paid services with Shine.com, inspite my father was hospitalized, i am having all call recordings of same.

                                    I was not informed in advance about the charges, and just made the payment stating job assurity in 15 days. After 2 months I haven't received any single benefits of the same. Even I had not received my updated Profile summary and education verification ( they are still unverified), you can personally check the same.

                                    After connecting with your team, i just get arrogance and no problem resolution.

                                    I accept every company is having targets but these could be adjusted with services. A person paying premium if get proper service, will only provide you positive word of mouth, but here no one is responsible for there part.

                                    With sorrow heart, this is not the standard anyone would expect.

                                    Request to refund amount

                                    Already requested many a times. Having all call logs of your team assuring job

                                    Order ID - CP434418
                                    Order ID - CP434425, CP434413, CP434409,
                                    Jan 25, 2023
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2022
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Our concern team had already replied to your all concerns via email.

                                    Please check and If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                    Regards,
                                    Team Shine
                                    Dear Sir,

                                    Refer to your complaint, our team had already replied on your all concerns via email.

                                    Please check and If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                    Regards,
                                    Team Shine
                                    Turk419's [Complaint's author] reply, Dec 16, 2022
                                    Your team is giving generic answer i haven't given any acceptance, this need to be checked apart i am having call logs were confirmations were given for 15 days job assurity, still after 2 months when I am again and again asking for refund as per your policy i am not getting any revert
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      RajeshMenoncp
                                      from Chennai, Tamil Nadu
                                      Dec 12, 2022
                                      Report
                                      Copy

                                      Address: chennai
                                      Website: shine.com

                                      When i enrolled on shine their team 8 months back their team insisted on taking their paid service to listed on Priority, initially they said its only registration cost then they kept adding each service. I was forced to cough up 2 lac by the guy know as Suraj, he and his Manager that they provide service that is guaranteed for higher Hit ratio.

                                      They and other consultants who use their data has not yet arranged a single interview and they send irrelevant job opportunity that is already listed in Linkedin. I have been sending mails and all i get a response is they will revert back with appropriate jobs offers, all that was informed to me during the calls were only to take money from me. To the extend that after each call with them i get next call from frauds who ask you to use GPAY and this leads taking money out from your account.

                                      Shines stated they provide service but my experiences is a normal consultant does far better job, shines cheats candidates by taking money upfront.

                                      Rajesh
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Sir/Ma'am,

                                      Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                      Regards,
                                      Team Shine
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        renuka vutukuri
                                        from Chandigarh, Chandigarh
                                        Dec 3, 2022
                                        Report
                                        Copy

                                        From shine paid jobs, I received a call from relation ship manager.he said I need to pay some amount which I can recover with in short period like once get a new job.when I asked him he didn’t explain me the process.He said there are some steps which I receive an email from finance team.
                                        1 step: send me one link where I need to pay 5000
                                        2 Step:one more link where I need to pay 9000
                                        Similarly, the steps went on till I pay 75000.even after that they were talking very rudely saying another 55000 service is mandatory to get the job, when I said no for 55000 service.then I requested them I didn’t want any service .please refund my money.Then they said not possible.such a wort company and the team.they are enjoying with our hard earned money and with our emotions..Somebody should punish them please..
                                        Shine.com customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was disconnected. Hence, we request you to kindly provide us a convenient time. So that we can get in touch with you and explain the process of the services.

                                        Regards,
                                        Team Shine
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit