Shine.com Complaints & Reviews

My experience with shine.com paid services is pathetic. In the name of premium service they charged around 18k rupees from me for a variety of services, however it is all fake and useless. No response from their service team and irrelevant messages in the name of employment opportunities are being shared by them.

To all, please avoid any transaction with SHINE.COM. NOT WORTH IT....

Please delete my account as soon as possible i am receiving unwanted calls and spam emails from your site.I don't want your job or anything. Just delete my account.

Dear Sir,
Today, i.e on 11-July-2022 Shine.com contacted me over phone to process my resume for the recruitments with the employers and requested the following payments one after another after making the payments without informing me at the first instance and cheated me :
(1).Application Booster Package, (2) Education Verification Package, (3).Job Profile Verification Plus Package etc:
Dear Navuluri Venkateswara Rao,

Transaction ID IN20220711_683458_101544
Name Navuluri Venkateswara Rao
Email navuluri.v.[protected]@gmail.com
Mobile [protected]
Amount (INR) 3292.00

Transaction ID: IN20220711_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 5320.70
Order Date:[protected]:49:43
Customer Phone Number: [protected]

Transaction ID: IN20220711_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 11002.14
Order Date:[protected]:53:48

The shine.com representative has not informed the above charges at a time / first instance and after making the first payment he has sent the another payment link and there by they have cheated me and collected the above payments through my credit card no [protected].

after the above payments he sent another link for payment of Proforma Invoice for the following thing:

Dear Navuluri Venkateswara Rao, Thank you for showing interest in our service!


We are enclosing a Proforma invoice for the services ordered and will process them as desired on receipt of your remittance for the amount invoiced.


Proforma Invoice ID
IN20220711_683706
11-Jul-2022
Product
Price (in INR)
Executive Level Resume Writing Services
Rs. 4999.00/-


Professional Summary
Rs. 8999.00/-


Sub Total Rs. 13998.00/-
GST Rs. 2519.64/-

Total Rs. 16518.00/-
PAY NOW

i have asked the representative why he has not informed the charges in the first instance and he said this is coming from finance desk and if i dont make the payment, they will not provide any services.
i denied the payment and requested for the refund. he said it can not be possibnle for refunding.

hence i herewith making this compliant against shine.com for cheating the customers like this way and request you to arrange for refund of the above payments made to shine.com through my credit card.
with regards,
N.Venkateswara Rao
Branch Head, EENADU Co-Op Urban Bank Ltd, Miyapur Branch, Miyapur, Hyderabad-500049
Mobile No[protected]

Dear Sir,
Today, i.e on 11-July-2022 Shine.com contacted me over phone to process my resume for the recruitments with the employers and requested the following payments one after another after making the payments without informing me at the first instance and cheated me :
(1).Application Booster Package, (2) Education Verification Package, (3).Job Profile Verification Plus Package etc:
Dear Navuluri Venkateswara Rao,

Transaction ID IN20220711_683458_101544
Name Navuluri Venkateswara Rao
Email navuluri.v.[protected]@gmail.com
Mobile [protected]
Amount (INR) 3292.00

Transaction ID: IN20220711_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 5320.70
Order Date:[protected]:49:43
Customer Phone Number: [protected]

Transaction ID: IN20220711_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 11002.14
Order Date:[protected]:53:48

The shine.com representative has not informed the above charges at a time and after making the first payment he has sent the another payment link and there by they have cheated me and collected the above payments through my credit card .

hence i request you to register the compliant and get me refund of the charges paid to them.

with regards,
N.Venkateswara Rao
Mobile No[protected]

Myself Riyaz (Job seeker). I received a call from shine.com and they said it's a paid service. I refused and got a call back again. They convinced me to make the payment for 3217 and will make sure to get the job. Again they asked for 6217 and after various conversations I made the payment of that too.

These payments were made after the confirmation from the representatives that no more amount will be collected from me again. I have received one more notification to pay 8500 again which is not acceptable. I have received fake promises and invalid information for which I have recorded call information's and transaction details too.

I need justice for the word said by the representatives or I need my money back.

Representatives - Nitin and Vipul.
Received email from r.[protected]@shine.com

Hope I will receive a proper solution for this. Thanks!

Regards,
Riyaz
[protected]

I am searching for new job, for that i upload my resume in shine.Com, after few days i get call from shine.Com to register to share my resume in big company

paid o 23/4/2022 rs.3292 / rs.13745 / rs.19822 - total - 36859/-

further they ask around rs.43656/- but i am not paid

i am not interest to get any support from this concern

please support to get my paid amount.

G mohandhas
mobile [protected]

Dear sir, i was pay the payment for job service, shine customer excutive mr mohit promise me to schedule interview with HR, and now 1 month later he said he is no responsible for any job .

Shine.com has CHEATED us of APPROX. INR 35, 000 which was asked to be paid EVEN BEFORE SERVICES WERE RENDERED. Services of training, document verificication, resume writing and others were promised, EXCEPT resume writing NONE OF the OTHER PROMISED SERVICES HAVE BEEN DELIVERED FOR THE LAST 2 MONTHS. Our PROFILE HAS NOT BEEN promoted on the website OF SHINE.COM and they are unresponsive towards the promises they once made.

This complete fraud by SHINE.COM WAS NOT EXPECTED. WE EXPECT A REFUND OF OUR AMOUNT. THESE WEBSITES CHEAT AND TAKE AWAY OUR MONEY WITH FOOLING CUSTOMERS AND MAKING FALSE PROMISES.
WE EXPECT URGENT ACTION TO BE TAKEN REGARDING AND STOP THIS NUISANCE HAPPENING TO OTHERS ASWELL.

I got a call from person named Priyanka telling she is from Shineregister.com the call was regarding job opportunity, she said there will be 100 rupees charged as registration fee. But 3030.00 got debited from my account. She said the is could be technical error and she shall refund the money back and there is no response from the person after wards.

Kindly help in getting my money back...

I had to face very rude behavior from counselor Mr. Brijesh who called me from different phone nos. and disturbed me and overall when I was tired of this he said to me "ku mer time khoti kiya, jab lena nhi tha"? Thus you people behave to your customer who is looking for a job!!!...

I was called from Shine on Jul 8th. He initially told I'll have to pay for 2 services .when the payment was done, he further told there is one more service to be paid and then only service would be activated. He didn't reveal the total package but told this is the final amount and then only the service would be activated. This way he asked to pay for 6 services saying this is the final one and I lost 90k. Even then he didn't activate my career search .he asked to pay 50+ for certification .and I told I wouldn't be able to pay and finally he told the process is not complete and he wouldn't be able to complete the service Activation. please be aware of this .never ever believe shine .it is totally fraud service. A honest company should disclose the complete package to a customer that he/she needs to pay and shouldn't fake them by telling this is the final payment to be made and blackmailing the service wouldn't be active if this final step is not active.im never going to get my money nor the service. Please be aware of shine fraud company and don't lose your money.i would be happy if some step is taken

Dear team,
Please delete my shine account immediate...
I don't want to use shine account... I am receiving unwanted fraud calls from everywhere... They are asking me for money and bank account details
This is very dangerous … i cannot use shine account more..
I need deletion confirmation only... No other excuses about privacy and all

Register email id [protected]@gmail.com
Contact number - [protected]

Request your help please do the needful immediately.

I went on a roller coaster on this! Got a call for application highlighter and ME portals- paid nearly 5000 rs - within two days I got a call from naukri.site, 10 rs of a form and I got scammed within minutes for nearly 66000- running around police fir and my bank only resolved the issue indeed - since then, no phone calls from shine, cannot get hold of their customer service, no updates etc - shine learning : this me payment game, bad internal management, utter resentment for one who joins the portal, like hub of scammers etc - also, no idea how far u could trust the employees (inside job maybe)

Requested 100 for subject references for the job
Online payment with credit card
Once processed payment it deducted 19730₹

Please slove this

Dear Readers,

I am submitting/ raising my disappointment and total unsatisfactory service delivery, fake commitment and cheating from Shine. Com

1. I received call from Shine's Sales Team - Mr. Chandan on 11th May 2022 for registering as a paid member from Shine. The amount asked was INR 3657 (one time) and then alot of advantage were informed to me. As this was call from Shine - I had not used its services before and did not read / taken feedback from users. However, I had gone ahead without hesitation and made the payment instantly assuming things will go right. This gentlemen - Chandan then informed that I will receive subsequent call from Shine Team - We have assigned individual service account manager and he/she will explain you the services. It will only take 20-25 minutes and they will inform all the benefits (informed by Chandan).

2. Within 2 hours, I the received call from Mr. Vicky.
He said that I have a strong profile and Shine has good recommendations for me currently. “We understand your preference sir and will connect with the recruiter very fast because we know them and current suitable opening”. We will help you getting jobs with maximum growth. Between 40 to 60%. !! I told him its hard to believe and looks like a luring story.. he said believe us Sir!!
We have many offers from recruiter currently. We will circulate it to you and then you will have so many options to choose organization based on your preference location, salary, culture etc etc. We will share exclusive opening with you which are not available in job market.
Vicky from Sales team also committed that the within 20 days.

Issues and Concerns:

1. Vicky did not provided any clarity on the total fees to be charged (he did not even mentioned approx amount).
He pitched the amount very unethically - what he did was firstly he informed all the benefits in totality and asked me for a payment of INR 12565 (with GST). I asked him is this is only the payment I have to make as I had already made payment of INR 3657 a while ago.
He said, yes sir. I went ahead with the payment believing him.
As soon the payment, reflected their account, he pitched another payment link to my mail for INR 18642 (with GST). This was a total surprise to me as he had not at all informed this and the call was already continuing. I communicated my surprise to him, he said to believe and trust, your money will be for good use. I asked hope there is no further charges / fees (of whatsoever nature / category) after this amount is paid.
He again said that this is the last amount sir. I paid it on trust basis.

To my utter disbelieve, he once again sent me 3rd link and now for the payment of INR 48378 (with GST) and now saying that this will avail you service Jobs on the Move, Career Growth for Professional Success.
This was truly unbelievable, unethical. I still communicated my dissatisfaction from this process with respect and asked him if I can speak to his Manager / Senior.
Vicky connect the call to his senior - Mr. S Singh.
I narrated the payment method and my dissatisfaction to Mr. Singh. He also said to trust Shine and a commitment that customer will received best and committed service.
I did not wanted to pay a single rs now and told Vicky that I will pay this amount tomorrow after some feedback. Then he started resisting and said I will loose all benefits if I do not make the payment now. I was totally trapped and my fault was that I believed representative of Shine Team. I went ahead with the payment (totally dissatisfied). Total amount paid - approx INR 83000

2. Then I had sent mail to Chandan, VIcky and S.Singh expecting services as per commitment. To my disbelieve, they did not responded to my single mail.

* Shine Team - Please check the call recordings of the way your people process and commitment made to me. You will also hear my pain in the call where my hard earned money was charged unethically.

3. However, I still had a positive hope Shine service. I dont know why, but I felt, service team might provide a justified service wrt to fees charged.

Services of Shine Team:
The service team started with asking me to provide details & documents to enable all services. I did the same.
Now I was waiting for recommendation of job as per my job preference and feeds. And from here, another reality / experience started happening with me.
More than 35 mails over 1.5 months with Shine team, Service Representative - Munish has been exchanged and still now not even a single recommendation shared with them as per my preference. I have the records of all the communication. Id I start sharing matters of each mails, it will be very long. However, the points are as below:

a. The total payment was not informed properly. It was a cheat.
b. Even then opportunity was provided.
c. I see irrelevant (non preference) job recommendation on portal, promotions - job from canada, project manager, sales.
I am an experienced HR, and your team shares junior roles on whats app. The links shared by them are of Naukri and IIM's job. What is the use if I apply job from other portal? I have paid a hefty amount to Shine so that my profile is highlighted here. I do not have paid membership in Naukri and IIM job.
d. I only see recruiters viewing and interested in my profile, but did not received a single recruiters impaneled through Shine.
e. I started receiving fake calls and additional payment for any opening.
f. Where is the commitment, trust, quality of service??
g. Where is the quality check before sending me the job recommendation. It was only check the box.
Then I again received call from Saloni's team to understand expectation - i retold my job preference, but still no result. And now they are saying preference is now added!! This is a question to their competency and process. Then on what basis they we recommending the jobs to me if they had not noted my preference at the start.
h. Your team and members - Mr. Munish is champion is justification. He only say, "Hum Koshish Kar rahe" and to have patients.
Is the Sales and Service team aligned?? Did the sales team asked payment for result of "Koshish".
The effort used in justification - even if some percentage is used for outcome, then SHine team could be able to provide some recommendation to me.
i. Now they are saying it is upon market availability. All funda are now explained by Munish except result. To complete the training and courses - which is on commendation and subjects for lesser experience professionals

Very honestly I want to state that - In the meanwhile I have received extremely good job recommendations from other portals (free of cost).
But pathetic outcome from Shine.

Cracking interviews was my competency but only expectation from Shine team was professional service delivery even after unethical way of payment. But this team did not even do so.

2 weeks back - I spoke to a senior member from Shine Team - Ms Shobha.
She was being apologetic for my experience and again committed for improving the service.
I waited for 2-3 weeks. However, nothing improved. I requested for refund.

Shine Team - I trusted your team when I was in need and now reaping for that trust.
However even after 1 months and 14 days -there is no result from your team in terms of single job recommendations as per preference. I failed to understand why preference was taken!!
I do not have further energy and drive to discuss it with your team.
Wrt to recommendations from other sources, Shine team is not even close to it. I have received calls from consultants and companies from other portals where i am a free member. And the discussion has already started.
Whereas with Shine, it is still on expectations clarity, discussion, justification, emails etc. Nor a single workable job recommendations nor any call from recruiter impaneled with you. How-come other portal come up with offers as per my preference where as you team only with justification and check the box?

It was my greatest mistake to believe your team and paying the fees in 1 hour.

I still feel guilty towards my decision and responsibilities that I should have waited, checked / taken you feedback from customers and then invested. Being in HR field, this was a blunder and disaster I did trusting your people.
Anyway, kindly refund my hard earned money.
Or else pls keep it as a donation from my side to you company 👍👍
I do not wish for further service from Shine team!!

Dear team today morning your exicutive called and asked to pay 2500/- for registration fee and told that it will refund within 30 minutes if you not interested. After that I asked him to refund the amount he guided me the process in Google pay insted of refund amount debited from my account of Rs.7189/-. I have asked him to refund the all amount but now he asked to wait for 7 working days. Why I need to wait? It's my money and your company exicutive are making fool to customer I need my amount to be reversed within 04/07/2022 otherwise same case will be lodged under cuber crime police station.Total amount 9, 689/-

Mobile no- [protected]

I have registered in shine .com by giving around 15k, and they asked to pay another 7500 rupees to give further details about the job .They cheated and didn't respond .I don't want to continue with them . I need my money back.

Since i was already applying through shine, i got a call that going for the package of Rs.3657/- will help me in multiple ways.
I paid, then i was connected to some other consultant that i will be helped in so many ways.Again kind of fpresuure tactic that i pay 6000 plus for better services as current which i took few hours back will not work unless i add this.

THERE WAS NO CLARITY ABOUT THIS FROM THE BEGINNING OR ELSE I WOULD HAVE NOT APPLIED.

kINDLY HELP AS I WANT TO DISCONTINUE WITH THIS PACKAGE AS IT IS NOT WORKING WHAT IT WAS SAID.

Someone Named Niranjan Bhandari and Kanhaiya Kumar fooling me from last Thursday and scammed from me about Rs3000. Call me at [protected] asap. So that i can highlight this concern with your team that what kind SCAM your company is doing.

Shine pay service on3000 rupee started then goes on increasing that guy was cunning was koee I will bring hin court n I want compensation of 100000 rupees n remove from job, he must b aware wch course is suitable for doctors, I had complained by his name in CJM court BIHAR, I ll return my money with compensation.
Thanx
Dr Zahid eqbal ansari
Dr FARZANA KHANUM