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Shine.com Complaints & Reviews

3.9
Updated: Mar 17, 2026
Complaints 4458
Resolved
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Shine.com reviews & complaints page 25

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M
mansi.tripathi
from Haridwar, Uttarakhand
Sep 5, 2022
Resolved
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Resolved

Address: gurgaon

I got a call from https://www.shinerecuriter.com/ that you want to get a job, you go on this Eid and register for 10 rupees so that you can get job then I As soon as she went on id, went and paid Rs 10 juse 15000 rupees was deducted from my account, so immediately he got a call that today you do not complain, we are returning the money but turn off the phone after some time
Oct 7, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2022
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine
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    H
    hn1
    Sep 5, 2022
    Resolved
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    Resolved

    I received a call from person named amit kumar on 22 august asking if i was searching for a job and would be available for interview in the afternoon .i was asked to pay rs.3000 for him to provide me questions for interview and i would get a refund by an hour if selected or not. later when i asked for refund he told i need a day time and asked me to call him next day when i contacted him the next day he told will do in a while and stopped responding to me after a minute and when i tried to call him his number was out of reach. please do help me get back my money as soon as possible
    Oct 7, 2022
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2022
    Shine.com Customer Care's response
    Dear Ma'am/Sir,

    Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

    Regards,
    Team Shine
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      T
      from Bhīlwāra, Rajasthan
      Sep 2, 2022
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      Address: Bhilwara,Rajasthan

      I have been deposited Rs.21780 on 05/08/2022 in the name of shine.com for offering job. But after depositing the amount no response received nor any call received for interview. Now no body pick up my phone. Kindly trace out and refund my above payment please. Money debited from my ICICI debit card three times on 5/8/2022.
      3702/-
      9095.69
      8983/-
      Transaction ID No.[protected],[protected]
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      We hereby acknowledge receipt of the complaint you have submitted.

      We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

      Thanking you and assuring you of our best services at all times.

      Regards,
      Team Shine
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        R
        Reeta Dahiya
        Aug 31, 2022
        Resolved
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        Resolved

        Received a call from with a name of Ankita from Shine.com from No [protected]., she asked to generate id with a token money of Rs. 10/ only asap. i click the link it takes me to PayU4 and than to internet banking page, once i entered the details & same time I recd a msg from HDFC . Thanks for Paying Rs. 23000/- I was shocked .How it happen, Same lady was in touch with me till next date that it was done mistakenly and i will refund the money immediately .Donot login complaint.
        After lunch she stopped picking call and till the time no answer from his side.
        Oct 3, 2022
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 02, 2022
        Shine.com Customer Care's response
        Dear Ma'am,

        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        The details which you have shared with us does not belongs to shine learning.Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

        Regards,
        Team Shine
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          S
          Saoni Rudra
          Aug 30, 2022
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          Someone is called from [protected] this number. They asked money for Interview. When I refuse to give it, they told that they will not provide any job.. This is fraud.. Because no company asked for money for interview. Consultancy firms asked for money but that also after giving the job.
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

          Regards,
          Team Shine
          Dear Sir,

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

          Regards,
          Team Shine
          Crimebranch.com's reply, Sep 2, 2022
          Dear,
          We got your email. Please forward evidence by Whatsapp on 7295890621. Never share any personal information and never download any app.

          Thanks
          Crime branch
          Hyderabaad
          Dear Saoni,

          We request you to please do not share or forward any information on any watsapp number.

          Regards,
          Team Shine
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            V
            Vinita porwal
            Aug 29, 2022
            Resolved
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            Resolved

            Today I had received a call from shine. Com for registration of recruitment portal. I had agreed for registration only but the representative nitin sent many links for payment and make me done many transections by making me confused without any proper information. I had paid through paytm upi id amounts- 3292/-, 6017/- 8683/-15725/-, 15930/-, 14867/-, 14572/-, 14748/-. Please help me to get these amount reversed as soon as possible as they did fraud with me and get paid amounts through the links sent on paytm.

            Total amount is 93834/- paid through paytm upi id.
            I have made complain on bank helpline no. For the same.

            Please help me as soon as possible or let me know if more information is required from my side.

            Thank you
            Vinita porwal
            Oct 26, 2022
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Aug 29, 2022
            Updated by Vinita porwal
            I can provide the bank statement as a proof or screenshots for the payment.
            Verified Support
            Aug 30, 2022
            Shine.com Customer Care's response
            Dear Ma'am/Sir,

            Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

            Regards,
            Team Shine
            Sep 05, 2022
            Updated by Vinita porwal
            Please refer this two payments and review the issue I need my money back from such Froudlers. I have multiple emails for the same

            Verified Support
            Sep 09, 2022
            Shine.com Customer Care's response
            Dear Ma'am,

            We hereby acknowledge receipt of the complaint you have submitted.

            We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

            Thanking you and assuring you of our best services at all times.

            Regards,
            Team Shine
            Sep 14, 2022
            Updated by Vinita porwal
            Hello, is there any update. I need my money back.
            Verified Support
            Sep 15, 2022
            Shine.com Customer Care's response
            Dear Vinita,

            As per the dicussion, the email has been shared with you for the few details.Please check and revert back.

            Regards,
            Team Shine
            Dear Ma'am,

            We hereby acknowledge receipt of the email you have submitted.

            We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

            Thanking you and assuring you of our best services at all times.

            Regards,
            Team Shine
            Vinita porwal's [Complaint's author] reply, Sep 7, 2022
            I again received a call from your finance department name mohit told me to fill the form of 10 rs to refund the amounts and when I fill the form and paid for 10 rs 20000 rs deducted again from my account. Please stop making people fool and refund my whole amount 93834+ 20000 now it is total 113834. I do not want any service from your organization.
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              M
              ManasKumar Panda
              from Bhubaneswar, Odisha
              Aug 25, 2022
              Resolved
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              Resolved

              Address: 18-20, KASTURBA GANDHI MARG, New Delhi - 110001

              Got a call from Shine team and asked for career growth and services and took 1.5 lacs from me as the below.

              Application Booster Package 3292
              Education Verification Plus Package, Interviewing and Hiring TestEducation Verification Plus
              6371
              Job Profile Verification Plus Package, Senior Level 12625
              Professional Summary, Mid Level Experienced Professional
              17118
              Job and Interview Assistance, Change Management skills
              29499
              Jobs on the Move, Professional Career Management
              43658
              Career Growth for Professional Success, Career Management essentials, Featured Profile 37002
              Sep 26, 2022
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Aug 25, 2022
              Updated by ManasKumar Panda
              Attached snip of the invoices, still I am getting email asking me to brief about the services which I don't want, these money hungry monsters as the biggest traitors of our society. Please proceed for refund.

              Aug 26, 2022
              Updated by ManasKumar Panda
              Hello Shine Team,

              Can I get an update of my refund?

              Thank you!
              Verified Support
              Aug 26, 2022
              Shine.com Customer Care's response
              Dear Sir,

              At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

              In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

              Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

              If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

              Regards,
              Team Shine
              Dear Ma'am/Sir,

              Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

              Regards,
              Team Shine
              ManasKumar Panda's [Complaint's author] reply, Aug 25, 2022
              Registered Details and the invoice payment details, I would like to request for refund, please don't do this type of thing in future and play honest peoples hard work money

              Manas Kumar Panda
              Mob: 9658353500
              Email: [email protected]

              Invoice ID : IN426090 Payment Reference Number: IN20220824_698878_191240 Amount : RS: 29499.00/-
              Invoice ID : IN426092 Payment Reference Number: IN20220824_698884_191617 Amount : RS: 43658.00/-
              Invoice ID : IN426095 Payment Reference Number: IN20220824_698886_192046 Amount : RS: 37002.00/-
              Invoice ID : IN426088 Payment Reference Number: IN20220824_698877698877_1661348420 Amount : RS: 17118.00/-
              Invoice ID : IN426084 Payment Reference Number: IN20220824_698870_190227 Amount : RS: 12625.00/-
              Invoice ID : IN426083 Payment Reference Number: IN20220824_698868_185904 Amount : RS: 6371.00/-
              Invoice ID : IN426030 Payment Reference Number: IN20220824_698733_151232 Amount : RS: 3292.00/-
              Dear Sir,

              At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

              In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

              Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

              If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

              Regards,
              Team Shine
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                G
                Goli1991
                Aug 23, 2022
                Resolved
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                Resolved

                On 22 Aug I got a call from the Shine team I took a service of resume booster for 3657 INR and confirmed if this final payment for the services.

                Today on 23 Aug, I got another call from another executive offering list of services (Career Assessment Test with Expert Counselling, Professional Summary, Featured Profile, Job and Interview Assistance, Job and Interview Guidance Training, and international Profile Update) and asking me to pay 8259 INR, 15338 INR and then 30285INR.
                Initially, I confirmed 8259 is fees for all the services, I got a yes but the invoice came with only one product. I was asked to make the following payment of 15338 confirming it is the last payment, I made the payment but see only partial services listed in the invoice. And again I am asked to make a payment of another 30285 INR which I have not paid yet.
                I have been deceived with incomplete information for making these payments. I have not confirmed to initiate these services.
                I want to request the refund of (INR 8259 and INR 15338).
                Oct 11, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Aug 23, 2022
                Updated by Goli1991
                After this complaint, I requested the Shine agent to share with me the services covered and committed under each of these header over email. He denied stating that is not our company policy and he can only share it over telephonic conversation.

                Agent name - Nithin (+[protected] / +[protected]

                Apart from invoice, they have not share the service details yet and are not sharing clarity to the same.
                Verified Support
                Aug 24, 2022
                Shine.com Customer Care's response
                Dear Sir,

                We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                Also, we hereby acknowledge receipt of the email you have submitted.

                We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                Thanking you and assuring you of our best services at all times.

                Regards,
                Team Shine
                Aug 24, 2022
                Updated by Goli1991
                Looking forward to hearing from you.
                Please note – I am only reachable on this email id and for any telephonic conversation please discuss the slot up hand over email.
                Verified Support
                Aug 24, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Refer to your email, the same has been shared with the concern team member, they will contact you shortly.

                Regards,
                Team Shine
                Aug 25, 2022
                Updated by Goli1991
                Hi Team

                I have attached what I received in my previous comment. That was not all that was committed to me on call. request for the recordings assuming it was a recording conversation which you claimed it to be.

                Aug 25, 2022
                Updated by Goli1991
                I want to understand what are trying to discuss on call which you cannot do over email. At the last call, your executive was telling me he wanted to understand my emotion, but I did not get by what he meant.

                Everything I have to say is here and on the emails from my side, but I do not see the same from you.

                Also, I do want to have any informal communication on this subject. I would like you to put the agenda and details we are going to discuss in your reply here. Only then I will agree on a call that too on a recorded line only.

                Until then please stop spamming me with calls.
                Aug 26, 2022
                Updated by Goli1991
                Hi Team

                Kindly stop spamming with welcome calls. I do not agree to the services for which I have been made paid for with incomplete information.

                If want to resolve it - I would like you to put the agenda and details we are going to discuss on call in your reply to your email or here. Only then I will agree on a call that too on a recorded line only. I do want to have any informal communication on this subject.
                Aug 26, 2022
                Updated by Goli1991
                Received a call from[protected], O[protected]
                Aug 26, 2022
                Updated by Goli1991
                Hi Team

                The services have been activated without my consent.

                BR
                Arihant

                Aug 26, 2022
                Updated by Goli1991
                I will request you deactivate it immediately until it is resolved.

                Aug 26, 2022
                Updated by Goli1991
                Just received a call from Shine Services (+91 [protected]).
                I was asked to fill out a form on the complaint page for the Shine website for cancelling the services and refund. When I requested the process over email, the call got disconnected.

                If it was a genuine call, share the process over the email.
                Verified Support
                Sep 01, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                Regards,
                Team Shine
                Sep 01, 2022
                Updated by Goli1991
                Still awaiting feedback
                Verified Support
                Sep 02, 2022
                Shine.com Customer Care's response
                Dear Sir,

                We have already replied to your all queries.

                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                Regards,
                Team Shine
                Sep 02, 2022
                Updated by Goli1991
                Hi Team

                I have not received any email addressing the concern. We were planning to connect on call but that could not happen. I am not sure which email you are referring to?
                Verified Support
                Sep 03, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Refer to your email, the issue has been shared with the concern team member, they will contact you shortly.

                Regards,
                Team Shine
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                  S
                  Aug 21, 2022
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                  Today morning (20/08/2022) one executive from shine.com called me up for doing registration for getting numerous job openings in my domain. I paid Rs.3657/- for registration. Thereafter one Relationship Manager call me up at 4.00 pm on the same day and explained me in detail about the various openings in job market. In the process he forced me to pay amounts in installments for availing various services like Resume Booster, Interviewing and Hiring Test, Employment verification etc., The whole episode seemed to be fraudulent and money snatching activity. Immediately arrange for reversal of the amount or else legal suit may be pursued.
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir,

                  We hereby acknowledge receipt of the email you have submitted.

                  We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                  Thanking you and assuring you of our best services at all times.

                  Regards,
                  Team Shine
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                    S
                    from Cuttack, Odisha
                    Aug 18, 2022
                    Resolved
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                    Resolved

                    Address: By call

                    Respected Sir/ Madam

                    My name is Smruti Ranjan Mohanty, I have to register complaint against Shine.They are making fool and asking money step by step.
                    1st they ask for 2000 Rupees. once you give that then they allocate one other people for next processing .
                    Then that person also ask for 6500 rupees for better assistance and once you give that then he will tell something and for better job openings ask for more money.
                    They also use shine portal and shine mail id for payment. Don't know how they use shine portal and making fool to job seekers.
                    it's a humble request please take action against shine and help me to get my money back, so they wont do fraud to job seekers and play with them.
                    This is very bad those haven't any job and for this hope they arrange money somewhere and these guys are playing with their emotions.

                    Please find the 2 name and contact no of that shine guy.

                    1st person
                    anurag.[protected]@shine.com
                    2 nd Person
                    Sourav--contact no-[protected]

                    Thanks & Regards
                    Smruti Ranjan Mohanty
                    Aug 19, 2022
                    Complaint marked as Resolved 
                    Hi Team, i Guess you guys are not reading the mail, simply replying. if you read my mail the mail id and contact no is mentioned. Thanks Smruti
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2022
                    Shine.com Customer Care's response
                    Dear Smruti,

                    Refer to your complaint, I hope after the discussion with our team on welcome call, hope all your concern has been resolved.

                    Regards,
                    Team Shine
                    Aug 22, 2022
                    Updated by [email protected]
                    Hi Tean,

                    No, I want my money back.

                    Thanks & Regards
                    Smruti
                    Verified Support
                    Aug 23, 2022
                    Shine.com Customer Care's response
                    Dear Shruti,

                    Refer to your complaint, just to notify you that your service has been activated on the basis of your verbal consent.

                    Hence, cancellation is not possible.

                    Regards,
                    Team Shine
                    Aug 25, 2022
                    Updated by [email protected]
                    Hi Team,

                    If the service is activated then when i will get my benefit the amount(8550 rupees) i paid for.

                    Regards
                    Smruti
                    Verified Support
                    Sep 01, 2022
                    Shine.com Customer Care's response
                    Dear Shruti,

                    We'd like to inform you that our department has already sent you an email about this. Please read and share the same.

                    Regards,
                    Team Shine
                    Sep 16, 2022
                    Updated by [email protected]
                    Hi Team,

                    Please read my mail. i said shared the the required details. what next. i didnt see any progress form last one month. when my profile will progress, after getting a job by my own.

                    Thanks
                    Smruti
                    it's been 10 days i shared, what is next. it's done. this is the support i get for 8500 rupees.
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                      I
                      Indu Bhadauriya
                      Aug 17, 2022
                      Resolved
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                      I am indu Bhadauriya, first i got 2 calls they asked me about my occupation background and education qualification, after that they didn't asked me anything just said to me he will give me job of 28k-38k the they will take my interview in call basis and video call basis.. but before that i have to pay for it 1500 rs for 10 years registration..before making me fool she asked me that i m fresher or worked anywhere so that they know about me.. after that i got almost 5-6 msgs from this website and they asked me to do same procedure 😒
                      Sep 24, 2022
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 20, 2022
                      Shine.com Customer Care's response
                      Dear Indu,

                      Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                      Regards,
                      Team Shine
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                        D
                        Deepbhavani
                        from Nellore, Andhra Pradesh
                        Aug 16, 2022
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                        Address: Haryana

                        I have paid amount of 18, 159 for job opportunities, but it is fraud and not providing any opportunities. Kindly help to get my money back
                        Shine.com customer support has been notified about the posted complaint.
                        Dear Ma'am/Sir,

                        Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                        Regards,
                        Team Shine
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                          G
                          gnteli
                          from Srinagar, Jammu and Kashmir
                          Aug 12, 2022
                          Resolved
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                          Address: Kralpora, Budgam-190019
                          Website: Shine.com

                          On 07/08/2022, I got a mobile call for help in re-drafting/ value-addition to my resume which I had uploaded on Shine.com a few days back. I agreed to its value-addition. Subsequently on 08/08/2022, I was called by some one from Shine Learning that Miss Rajni will be helping me for this task against one-time membership fee of Rs.3657. Miss Rajni was put on line & I paid this amount. Simultaneously, she manipulated through her skill sets demanding more money for my next placement (after retirement ) demanding more amount and shooting in my email successive invoice (starting from a lower amount to higher amount) as evidenced from the emails. I despite pleading that it is a fraudulent way of extracting money, Miss Rajni repeated stressed that HT Media is an affiliate of Hindustan Times besides full-proof recording of coversation they do not indulge into such practices. After receiving the invoices I found that the items invoiced were in total, disagreement with the intended & for which the calls were held. I sought voice recordings/ clippings which the company did not provide despite waiting for hours. I was forced to examine the reviews of the company from pubic domain (internet) which collaborated my earlier apprehensions that the company is using fraudulent ways of extracting money from Indian citizens including me. I had earlier emailed some of my documents (certificates and pay slips) but when no sound clips / recordings were provided and with the inputs from public domain, I emailed the company to refund the entire amount and not to activate any of its services for me. I solicit your help in recovery of my money.

                          Thanks/regards.
                          Sep 17, 2022
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2022
                          Shine.com Customer Care's response
                          Dear Sir,

                          We hereby acknowledge receipt of the email you have submitted.

                          We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                          Thanking you and assuring you of our best services at all times.

                          Regards,
                          Team Shine
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                            M
                            mauryap
                            from Azamgarh, Uttar Pradesh
                            Aug 10, 2022
                            Resolved
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                            Address: vill-rampur post-jamalpur distt-azamgarh

                            Hello sir

                            the company is deducting more amont by showing rs-10.
                            I received statement from union bank today that r-6000 deducted from my debit card to one assist membership fess union bank customer rang information .i do not even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co and who the hell are you to care about me i want my money back.do not there again to do this

                            please deactivate and refund my money asap
                            name-sandeep maurya
                            date of inccident-10/08/2022
                            debit card num-xxxx xxxx xxxx 3809
                            mob-[protected]
                            mail [protected]@gmail.com
                            Sep 18, 2022
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2022
                            Shine.com Customer Care's response
                            Dear Sir,

                            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                            Regards,
                            Team Shine
                            Dear Sandeep, sorry for the inconvenience caused. Please provide us with your registered contact number and customer Id via this link https://survey.webengage.com/ws/~1qq44ps along with the code AUG14CA0802 & our team can look into the same at the earliest - Andreya, Team OneAssist.
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                              K
                              KanchaanSurve
                              from Mumbai, Maharashtra
                              Aug 9, 2022
                              Resolved
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                              Resolved

                              Date: 9th August 2022
                              Respected Sir/ Madam
                              My name is Kanchan Surve, I have to register complaint against Shine.com for their money laundering and service issue. I registered on Shine.com on 30th June, and received call from Shine representative on 01st July wherein he explained about their paid services, and assured me they will update my profile and same will be shared with +1000 Consultants, which will help me to find deserving Job and raised me an Invoice of Rs. 3657/- (including GST) as Application Booster Package and said further their team will contact me to get my profile updated. Next day on 02nd July around 11:33 a.m., I received call from Abhimayu, Relationship Manager / Sales Representative and he started referring my resume and explaining me how I am stuck at one position for years and with his big talks giving assurance about how their service will help to find better positions with higher salaries in market, he took almost about an hour motivating and sometimes dominating and kept repeating on their service to find better job options, and than after he started raising invoices,
                              1st Invoice Education Verification Plus Package Rs. 5192 (Including GST) - I asked him as why they are doing this verification and that too paid charges because any company who hire me will be definitely doing all this verification, but they make sure 1st amount is paid without disclosing as their is more invoice which they are going to make us pay, and I kept saying as yesterday I paid Rs. 3657/- and now you are asking for Rs. 5192/-, hope this is last payment and no more payments, inspite of he saying Yes, again after this payment, he raised one more invoice.
                              2nd Invoice Job Profile Verification Plus Package / Interviewing & Hiring Test Rs. 8376 (Including GST) This was shocking, every step I kept on asking him why are they doing all this verification as Companies will do this, but still with their skill they make us this pay, and he make it so fast as, Madam you pay this charges and all, you can going to get service for mid manager level and all so all this things are required to be done, again by saying his hope this is last payment which you are asking to make me, again he said Yes, and after a while immediately he raised
                              3rd Invoice, which I asked him as what it is because by this time I have already paid 17225/- to them and all payment back to back on the spot and all as hidden they are opening one by one invoices and giving surprises, 3rd Invoice he raised for Rs. 14067/- (Including GST) and this verification are not even certificated. 3rd Invoice Career Assessment Test with Expert Counselling / Executive Level Resume Writing Service with Cover Letter, Rs. 14076/- This time I refused to make any further payment and he frustratingly tried to explain me again same things to make payment, but as I still refused, he transferred call to this Senior / Manager, he again kept saying as your profile is for Mid Manger level so all this packages will help to boost your profile and place at top level for recruiters to approve you with more possibilities, I still said him I need time to thing, because all Invoices has come up so surprisingly and their was no idea about I am going to make such huge payments. 04th July - Somehow I thought as I have already made payment of around 17000/-, and now lets make it complete so I can start getting more get better job opportunities and as their committed will be circulating my resume with +1000 consultants and recruiters with booster and all, and I took chance of making payment of Rs. 14067/- and that is how I made them complete payment of Rs. 31292/-, At urge I request you to please help me in getting my refund back of Rs. 31292/- and here it was do not ends, so many issues and delays I have faced also bearing people frustrating level of talks and arrogance when I started following up with them to get my profile updated, 04th July, after making all payment, Abhimanyu said as they will be with me for finding Job and until I get suitable and desired job he will always be their to guide me in any case., he said you will get Welcome call from Shine time and then after my services will start, I egarly waited for Welcome call on 04th July, but no call received, as this was going to make my service move start, I received call 05th July that too after my follow upto with Aabhimanyu (which I know he didn't did anything in to that), call received at 12:30 p.m. around and person name Mohammad Taiyab, was so annoying and so fast to finish his call, I said him wait I guess this is welcome call and explain on my service and let me know how this is going to be taken forward, he so annoying started saying you will have to go on Shine.com and start applying for position, I said how you can differently say as go and apply for positions, then he was not able to listen to me and he disconnected call, and after disconnecting immediately he send me and mail with subject line as " Gentle Remainder 2", it was very shocking as we spoke for first time which was incomplete call, still I am receiving his mail as 2nd Remainder, I replied to his mail asking Shine team to arrange a call again and explain the process so that my services will get started, I received call discussion happened, I was again asked to wait for next 24 hrs so that their team will contact me for resume updation, again 24 Hrs, for every work and every person to get back to you their TAT is of 24 Hrs, in this meanwhile I always had 1 call with Aabhimanyu as he has assured me he will be guiding me overall, but I use to get that feeling of inspite of being talking to him nothing is moving faster, infact he was always in phase of explaining he as its process and will take time, many time he even has avoided my calls, I had to keep trying repeatedly and still not response. 06th July - Afternoon received call from Resume writer, again that lady was reading my resume and asking for experience dates, which I said her you have my Resume with you, actual dates you can capture from their and send me format so that I can approve it, that see again took 24 Hrs and came back on 07th July, asked her for certain changes and again approved her (let me tell you Resume writing which they charge Rs. 5549/- but their was nothing rocket science done on my resume) just added few lines and area of Impact, rest all was similar as per my earlier resume, so I approved my resume on 07th July (Midnight), once resume was approved, I was expecting them to upload same on their portal and update my profile, but 07th, 08th, 11th and 12th July, I kept contacting Abhimanyu but as usual he kept repeating as it takes time and their is process, everything works here as per TAT and it will be done, infact on 12th July as I knew he is nothing helping me out to get things move further, I asked him as what going on, he started shouting at me and person who was so nicely talking which he was raising me invoice one after other and now he was so frustrating talking to me, I asked him to give this call to his Manager, I would like to talk to him, he refused and very arrogantly said me as he will mail his Manager and then they will call me, (which till date) has not happened and in case of escalation which says you that he will mail his manager and than he will call back, what level of people are this. on 12th July, after Aabhimanyu's call, I received call from Unnati Gautam, and explained her the entire scenario again Unnati was totally unaware of current status of my profile and I said he I have approved my resume on 07th July Midnight and its already 6 days, I do not see profile is getting updated she assured me as she will get this done, but let me tell you again she bluffed me and do not do anything on my profile updation, she was just to give assurance as she will tell team to do it and all, but this people themselves do not know as who is doing what and what actions are required. From 12th July till 18th July, she kept me saying as she will check and get back to me, again I have to escalate this make as its been more 1 week but nothings has been done from their their, and in between I received call from one more representative named Babita, I do not have all of sudden she said me Madam you profile is updated on 12th July, I asked her which it was not showing on their website, and till my profile update percentage was 62%, than she said me my contact details and email address is not updated and approved, I said as what's stopping you to update that and than in 2 second she send me OTP to approve my contact details and email address. Can you imagine its been 2 weeks I am struggling with all this people asking updates and to get my profile updated and here she saying my contact details are not updated which are already available with them which they can do it in 2 second but still it was not done, how am I going to get job offers, also I was not satisfied with kinds of Job Alert which I was receiving it do not my profile and still it is not matching, I asked for their senior to contact me and I requested for my refund as level of stress I have gone through in their services inspite of paying 31292/-, I received call from Munish I have to again repeat on entire things what happened with me and I said him please refund my money and delete my profile from their system I do not want any such services which is so fake and fraud. He discussed with me on my profile and helped in updating it again on their portal, but I kept saying him as Job Alerts are not or also not near by to my profile, which he assured will get but till date it is not been done and also Munish he no more responding to my mail and not even getting back to me over call, again I am stuck with this people for next 2 weeks with no outcome., They do not show you any visibility of resume being circulated to + 1000 consultants, because by now I should have started getting relevant Job Alerts or call from Consultants and recruiters, of which nothing is happening. In fact do not know as to whom they have shared my details, I am getting so many as daily 2-3 fake job calls, who again asking for registration fees. My person details, are at risk due to Shine.com and in addition to this I had fake call saying they are calling from Shine.com refund team and asked me whether want Refund or want to continue with their services, I said ofcourse refund as their is no service at all the amount of pain and harrasment I have gone through so far, person share me website, and asked me to fill form with my basic details and then one page opened with payment requirement of Rs. 10/- he said I need to register complaint on Shine.com website, moment I entered my Debit card details instead of Rs. 10/-, Rs. 19958/- got debited and still they kept continuing as their is some technical issues in their system and they would return my complete money (31292 + 19958) within 15-20 mins and than after no response from them, I have filed complaint with Cyber Crime' cell in this regards,
                              I would really appreciate and will be thankful to you, if you could help me to get my full amount refund of Rs. (31292 + 19958) from Shine.com at the earliest, Let me know if you need anymore information or details.

                              This is the biggest scam company in country, please ensure you take right action against them to stop this crime in interest for general public.

                              It's hard earned money of anyone, and such liers are making people fool all around.

                              Thank you very much for your help.

                              Thank you and Regards
                              Kanchan Surve
                              Sep 12, 2022
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2022
                              Shine.com Customer Care's response
                              Dear Ma'am,

                              At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

                              The services have been activated on the basis of your verbal consent and all the services is also delivered to you as per the defined TAT.

                              Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

                              If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
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                                S
                                Shrajana Singh
                                Aug 8, 2022
                                Resolved
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                                Resolved

                                Address: B-112, B Block, Sector 2, Noida, Uttar Pradesh 201301
                                Website: www.shine.com/myshine/login/?next=/myshine/mydashboard

                                Shine agent Avinash [protected], explained me how shine will help me in Job hunt. I paid 3292 on 16/7/22 for application highlighter + resume booster where he promised me to get positive result. He asked for more payment to get desired result other wise my resume booster will be closed pre maturely. (They closed it too without service)

                                I said how can shine ask for more payment to activate services which is already purchased. Avinash started calling me, n number of times to pay more explaining me how that will add on my 3k investment, I paid 7k again as he promised that shine will help me in getting interview calls, references, Interview preparation. 1 thing I remember for sure He quoted "Mam, no more payment I promise, you will start getting calls for interview and you will get your invested amount in your 1st salary. I am working so hard for you".

                                To get worth of my 3k I further invested 7k on 4/8/22. He again sent me link for more payment to start my already purchased service of 7k. Whatever he said he didn't send me bill for same and said mam wahi service denge jo bola hai.

                                I wasted 10k in last 15days and asking them to start my services but they mentioned services will be started after more payment. For important service he made bill only in 999 and for worth less service he created bill in 6k amount.

                                I want refund and don't want any service from them becoz they are not delivering what they are promising over phone.

                                They stopped my services as they need more money to start my 10k services. Worthless services bill in max amount and worth service bill in less amount to avoid refunds.

                                Please help.
                                Sep 10, 2022
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 10, 2022
                                Shine.com Customer Care's response
                                Dear Sir,

                                We ask that you kindly delete the payment details since, it contains your personal information, which anybody might misuse.

                                Also, we would like to notify you that you had made the payment against the services which has been activated on time without any delay.Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

                                Hence, we request you to please utilize the service and take a maximum benefit of it.

                                Regards,
                                Team Shine
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                                  Srikanth nooka
                                  from Hyderabad, Telangana
                                  Aug 6, 2022
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                                  Address: Hyderabad
                                  Website: Shine

                                  Hi..This is srikanth, I am applied a job in shine.HR called me you have selected in aditya birla group, but they are asking money for job, it's shame full on you
                                  Shine.com customer support has been notified about the posted complaint.
                                  Dear Ma'am/Sir,

                                  Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                  Regards,
                                  Team Shine
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                                    Shubham2106
                                    from Pune, Maharashtra
                                    Aug 4, 2022
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    I have paid in total of approx. 13-14k for paid services, like application booster, resume booster and resume writing, LinkedIn profile summary.
                                    But after payment of these all services, the contact person is not picking up the call and not even calling. Even after sending continuous mails and mails for a call, I have not received the call yet.

                                    I need action on the services which I have paid for and what Mr Vicky Goyal has promised me.
                                    Sep 5, 2022
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 04, 2022
                                    Shine.com Customer Care's response
                                    Dear Ma'am/Sir,

                                    Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                    Regards,
                                    Team Shine
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                                      C
                                      Charuta Agnihotri
                                      Aug 1, 2022
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                                      I Charuta Agnihotri here I got call from shine.com asked me for registration fee 1500 i have done now they are asking for verification 5000payment .
                                      I want to cancel my registration and want my refund of 1500 back
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Ma'am/Sir,

                                      Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                      Regards,
                                      Team Shine
                                      Dear Ma'am/Sir,

                                      Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                      Regards,
                                      Team Shine
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                                        Jul 23, 2022
                                        Resolved
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                                        Resolved

                                        Address: online
                                        Website: shine.com

                                        I have taken sine.com services as they had advised me and assured to make interviews and get the job within 02-03 month. I have paid them as under:

                                        1. Career Management Essential & Professional Summary: Rs. 22418/-.
                                        2. Leadership Skill test for 01 year, LinkedIn Profile Summery 15+ years & Visual Resume for Senior Professional 15+ years: Rs. 15287/-
                                        3. Leadership test 1 year & Career Assessment Test with Expert Counselling: Rs. 9438/-.
                                        4. Employment Verification & Communication Skills at work place 01 year: Rs. 6478/-
                                        5. Resume Booster & Application Highlighter 06 month: Rs. 3292/-.

                                        The receipt of the same is also issued to me. They had taken total Rs. 56913/- from me. Their services are wasteful and many of the assignment is still pending which do not require now.

                                        It is to inform that I did not like / accepted any services and requested many times to refund my amount which is taken with wrongly on verbal commitments but they did not return my amount till date. It is also inform that they have neither provided any opportunity till date nor manage to fixed interview schedule till date. There are more than three month has passed but I never received any interview letter / interview schedule or job opportunity till date. So, It is clear in deficiency in their services.

                                        I have requested many times to refund my entire amount but they did not return my amount till date.
                                        Aug 26, 2022
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 25, 2022
                                        Shine.com Customer Care's response
                                        Dear Ma'am/Sir,

                                        Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                        Regards,
                                        Team Shine
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