Hello All,
Today (7th May) i was cheated by shine.com in the name of job opportunity. Still nothing got activated also they said, i have pay further amount to activate. i just want all money to be refunded.
When i asked for refund, they are cutting the call and not picking up. Kindly help in refunding 50, 000 rupees.
Had a very bad experience dealing with Shine Team, initially asked to pay 3+K to enroll, then one gentleman nitin called asked me
to pay Fees for carrer assessment and education verification and said without which we cant move, forcefully I paid 5.6K,
I asked him is it the last payment and he said Yes. After payment he sent one more mail and ask me to pay Job verification and featured profile 10+K,
I was upset and asked for reason as I was told previous was last payment.Simply Shivam was playing with words And unwilling I paid it,
he confirmed payment and asked to me check mail which was for new fees Resume writing 17+K, I raised concerns as hidden charges
not being told upfront but he keep aruguing with me and told without this we cant move.
This way dealing with customer is misguiding or way of cheating. I was not expecting this kind of handling from renowned Timesgroup company.
Shine & Time team should fix this and refund my amount ASAP
Jun 27, 2022
Complaint marked as Resolved
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
Shine.com Customer Care's response Dear Sir/Ma'am,
Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can track the order and address your issue.
Regards,
Team Shine
We would like to apologize for the trouble you have an experienced with us recently.Here are the answers we have discussed.
-Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.
-You have enrolled in the below services of shine learning.
Application Booster Package
-We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine