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Shine.com Complaints & Reviews

3.9
Updated: Sep 17, 2026
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Shine.com reviews & complaints page 27

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S
snagakalyan
from Hyderabad, Telangana
Nov 10, 2022
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Cancel the subscription I haven't used and start the refund process.

On November 9TH, 2022, I received a call from Mr. Sonu, an executive with HT Media Group's shine.com, asking me to pay Rs. 3292 for paid services (Transaction ID: IN[protected] [protected]).
Online store: www.shine.com
Customer Phone Number: [protected]) and the executive claimed that I would get a call from customer relation manager for additional update (Amount Paid: 3412.81 Order Date:[protected]:31:24 Customer Phone Number: [protected]).
And on November 10, 2022, Mr. Shiva called and demanded Rs. 5382.55 (Your transaction with www.shine.com was successful Transaction ID: IN[protected] [protected]) from me.
Online store: www.shine.com
5382.55 was paid in full.
Order Date:[protected]:31:20) (for the Education Verification and Job Verification Plus Packages);
In additionally, they are attempting to charge Rs. 9556 for the Job Profile Verification Plus Package.
Following that, they attempted to collect Rs. 8795 via Performa Invoice in exchange for creating a Professional Summary.

They were not open and honest during the chat, therefore I mailed them to cancel my subscription and refused to pay this bill. Every time I questioned them about the payment information for different services, they would reply that I had already made my final payment.

I spoke to them verbally over the phone and requested a refund. On November 10, 2022, Mr. Mohammad Taiyab sent me an email informing me that Shine will look into the matter.
Shine some other persons carried out the similar problems (4014 complaints)

on September JitendraM Patil, Ahmedabad, Gujarat, India, as an example Thus, Shine.com is blatantly lying.

These services are not ones I've used.
I don't want to use their services going forward either. Earlier, I attached a complaint just check. how they are play with feelings(job seeker feelings).

I seek a refund of my payment (Total Paid: 3412.5 + 5382.5 = 8795). Payment details and am unable to attach audio recording (am unable upload other audio records because file size was bigger if you want all i will send through mail) included.
+1 videos
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2022
Shine.com Customer Care's response
Dear Sir,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Nov 11, 2022
Updated by snagakalyan
After reading so many customer complaints against your service for similar cheats, if believe that kind of foolishness, again and again, I am a bigger fool.

There is no need of your services,  and I appreciate if you refunding my money. And yesterday one of your coworkers, Jaswanth, told me that I would never get the money back from shine; that was your policy, and also he said onemore word you paid just 8700 rupees only ; just look at the services he used. Consumer Rights requires you to tell the truth, you have to check conversations with Siva and Sonu in your database. I also have recordings. JASAWANTH SAID Shine's policy states that it will not reveal any further payment steps to you. So I have made my decision,  Please refund my amount. I don't use your services for even one second. Thank you.
Verified Support
Nov 16, 2022
Shine.com Customer Care's response
Dear Sir,

Team is already working on your complaint and they will contact you shortly.

Regards,
Team Shine
Dec 01, 2022
Updated by snagakalyan
No progress. All bluffing games.shine people are playing with job seekers feelings. Again blaming customers.
Till now no progress sh8ne people are playing feelings of jobseekars. And this complaint portal also not effected on there daily activities
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    S
    snagakalyan
    from Hyderabad, Telangana
    Nov 9, 2022
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    Just check what conversation between shine people with me here i am attaching.
    1. shiva (CRM from Shine) indirectly accepted what he did on my case. he told me "from his END he is willing to give CONCESSION ON THIRDPAYMENT "
    2. sonu ( initial person who contacted with me) said you can shoo on us nothing will get from shine these kind words used by these people. and moreover they said there is a policy like if any customer asking any further payments are there or not.. according to the Shine policy don't reveal anything until the first payment is done.
    Before second payment i used a word like "how can we believe in the future if you hide these things" also this siva didn't reviled third payment is there. It means these job seekers all are fools we can play with their feeling right?.
    THIS KIND OF POLICIES ARE ETHICAL?
    This entire conversation is recorded just check it.
    1. why shiva accepted JUST CHECK AUDIO RECORD 3MINUTE 30 SECOND ON WORDS YOU CAN UNDERSTAND.
    2. sonu also accepted what you people are doing indirectly.. so clear my issue and give justice for my case. just check it every conversation between us.
    I am a job seeker, may be or may not have money. to pay the initial amount itself, if we know everything we may make a decision to pay or not. This kind of process is unethical because when we asked you people regarding further payment matters, intentionally you people are intentionally hiding the further process.
    siva and sonu used a word in no need of any further payment. Now these people are saying don't think about payment, just check our services. We will give the best services like that telling at the end conversation you just listen and give justification. in this manner if you people are doing,
    Hoping you may give positive justification for my problem.
    JUST THIS CHECK RECORDS if possible to get from shine.
    CHECK YOUR RECORDS TIMINGS
    10.55 AM FROM [protected] 44MIN 41 SECOND CONVERSATION WITH SONU AND SRINIVAS I HAVE DONE FIRST PAYMENT.
    11.46AM FROM [protected] AFTER LONG CONVERSATION (51 MINS 27 SECS).AFTER GIVING THE ASSURANCE FROM HIS END I HAVE PAID SECOND PAYMENT. AFTER PAYMENT ONLY HE REVIELED THIRD PAYMENT.
    BEFORE THIS SECOND PAYMENT I HAVE argued a lot about second payment. at that time also am angry about hiding the things. but he said this your policy.
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 11, 2022
    Shine.com Customer Care's response
    Dear Sir,

    We hereby acknowledge receipt of the email you have submitted.

    We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

    Thanking you and assuring you of our best services at all times.

    Regards,
    Team Shine
    Nov 11, 2022
    Updated by snagakalyan
    After reading so many customer complaints against your service for similar cheats, if believe that kind of foolishness, again and again, I am a bigger fool.

    There is no need of your services, and I appreciate if you refunding my money. And yesterday one of your coworkers, Jaswanth, told me that I would never get the money back from shine; that was your policy, and also he said one more word you paid just 8700 rupees only ; just look at the services he used. Consumer Rights requires you to tell the truth, you have to check conversations with Siva and Sonu in your database. I also have recordings. JASAWANTH SAID Shine's policy states that it will not reveal any further payment steps to you. So I have made my decision, Please refund my amount. I don't use your services for even one second. Thank you.
    Verified Support
    Nov 16, 2022
    Shine.com Customer Care's response
    Dear Sir,

    Team is already working on your complaint and they will contact you shortly.

    Regards,
    Team Shine
    Dec 01, 2022
    Updated by snagakalyan
    No progress. All bluffing games.shine people are playing with job seekers feelings. Again blaming customers.
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      S
      snagakalyan
      from Hyderabad, Telangana
      Nov 9, 2022
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      Just check what conversation between shine people with me here i am attaching.
      1. shiva (CRM from Shine) indirectly accepted what he did on my case. he told me "from his END he is willing to give CONCESSION ON THIRDPAYMENT "
      2. sonu (jr. person initially interacted with me) said you can shoo on us nothing will get from shine these kind words used by these people. and moreover they said there is a policy like if any customer asking any further payments are there or not.. according to the Shine policy don't reveal anything until the first payment is done.
      Before second payment i used a word like "how can we believe in the future if you hide these things" also this siva didn't reviled third payment is there. It means these job seekers all are fools we can play with their feeling right?.
      THIS KIND OF POLICIES ARE ETHICAL?
      This entire conversation is recorded just check it.
      1. why shiva accepted JUST CHECK AUDIO RECORD 3MINUTE 30 SECOND ON WORDS YOU CAN UNDERSTAND.
      2. sonu also accepted what you people are doing indirectly.. so clear my issue and give justice for my case. just check it every conversation between us.
      I am a job seeker, may be or may not have money. to pay the initial amount itself, if we know everything we may make a decision to pay or not. This kind of process is unethical because when we asked you people regarding further payment matters, intentionally you people or lying the further process.
      siva and sonu used a word in no need of any further payment. Now these people are saying don't think about payment, just check our services you can listen from sonu audio. We will give the best services like that telling at the end conversation you just listen and give justification. in this manner if you people are doing,
      if possible to check the records from shine end. collect and
      CHECK shine records also
      RECORDS TIMINGS
      10.55 AM FROM [protected] 44MIN 41 SECOND CONVERSATION WITH SONU AND SRINIVAS I HAVE DONE FIRST PAYMENT.
      11.46AM FROM [protected] AFTER LONG CONVERSATION (51 MINS 27 SECS).AFTER GIVING THE ASSURANCE FROM HIS END I HAVE PAID SECOND PAYMENT. AFTER PAYMENT ONLY HE REVIELED THIRD PAYMENT.
      BEFORE THIS SECOND PAYMENT I HAVE argued a lot about second payment. at that time also am angry about hiding the things. but he said this your policy.
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 11, 2022
      Shine.com Customer Care's response
      Dear Sir,

      We hereby acknowledge receipt of the email you have submitted.

      We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

      Thanking you and assuring you of our best services at all times.

      Regards,
      Team Shine
      Nov 11, 2022
      Updated by snagakalyan
      After reading so many customer complaints against your service for similar cheats, if believe that kind of foolishness, again and again, I am a bigger fool.

      There is no need of your services, and I appreciate if you refunding my money. And yesterday one of your coworkers, Jaswanth, told me that I would never get the money back from shine; that was your policy, and also he said onemore word you paid just 8700 rupees only ; just look at the services he used. Consumer Rights requires you to tell the truth, you have to check conversations with Siva and Sonu in your database. I also have recordings. JASAWANTH SAID Shine's policy states that it will not reveal any further payment steps to you. So I have made my decision, Please refund my amount. I don't use your services for even one second. Thank you. i am unable to upload that large audio file in this so just check your database.
      Verified Support
      Nov 16, 2022
      Shine.com Customer Care's response
      Dear Sir,

      Team is already working on your complaint and they will contact you shortly.

      Regards,
      Team Shine
      Nov 18, 2022
      Updated by snagakalyan
      Without availing my services simply mentioned service completed, I haven't share my updated one they completed my services. ONLY ONE PROCESS MEANS ONE TIME PAYMENT NOT THREE FOUR TIME PAYMENTS YESTERDAY SAYED WITHOUT MY CONCERN HE RAISED RSOLUTION TO SWAP THE SERVICES, NOW HE FORWARDED SERVICES ARE COMPLETED. IN THIS MANNER SERVICES ARE SHINE WAS RESPONDING.

      Nov 18, 2022
      Updated by snagakalyan
      UNUPDATED PROFILE SHARED TO CONSULTANCY WITHOUT MY CONCERN, SAYED SAID ACCORDING SHINE POLICY THEY ARE NOT REFUND. HE HIM SELF TAKE RESOLUTION TO GIVEN A OPTION TO SWAP THE SERVICES OVER PHONE. THAT ONE ALSO I AM NOT AGREED. YESTER DAY EVENING I HAVE RECIVED A MAIL YOUR SERVICES ARE COMPLETED.

      Verified Support
      Nov 18, 2022
      Shine.com Customer Care's response
      Dear Sir,

      At Shine learning, we value customer satisfaction. This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. We agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

      If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

      Regards,
      Team Shine
      Nov 18, 2022
      Updated by snagakalyan
      "As a company, it is our responsibility to make aware of our customers about the services, and for the same "
      But your company hasn't revealed anything further process payment, at the time of payment You people are playing a nice game with the feelings of job seekers, in addition. If you gone through after long argument with your team member shiva for second payment, he used one word "trust me this is only process after that your services will start and and also he assured 100% may get benefit from my side for your dream job (he told like he have contacts with fortune companies). only process means need reveal how number of payments in this process. At the time of first and second payment your team members are diverting my mind continuously taking with us and not given time to read the conditions. But at the time third payment i have released, read that conditions and argued with siva and stoped further process. Yesterday settlement call from mohammad.taiyab, he didn't convince me and he has taken a resolution without my concern, he himself has taken resolute the decision and unupdated resume forwarded to all consultancies. This kind of services you people is doing. Don't earn the money with jobseekers feelings. at the time first payment conversation you can check i asked a time to sonu and his superior. He has used very nice words like you may lose an opportunity if you delay like that. Just listen what they conveyed.

      Nov 18, 2022
      Updated by snagakalyan
      IT IS NOT ISOLATED CASE IN THIS MONTH ITSELF HOW MANY JOB SEEKERS ARE COPLAINTS AGAINST YOUR POLICIES AND YOUR COMPANY JUST CHECK
      1. kannikanti bhargavi
      from shadnagar, Andhra Pradesh
      Nov 18, 2022
      2. Sim_ran
      Nov 11, 2022
      Nov 16, 2022
      3.myfate02aug
      Nov 11, 2022
      Nov 16, 2022
      4.A
      Alok080s
      from Gorakhpur, Uttar Pradesh
      Nov 8, 2022
      Nov 9, 2022
      5.S surekha hiregoudar
      Nov 8, 2022
      Nov 8, 2022
      6.Sharmaa Ashish
      Nov 8, 2022
      Nov 9, 2022
      7.Bhavook Khanna
      Nov 7, 2022
      Nov 9, 2022
      8.S Swa_
      from Brahmapur, Odisha
      Nov 5, 2022
      Nov 7, 2022
      9.M Monika Survase
      from New Delhi, Delhi
      Nov 4, 2022
      Nov 5, 2022
      10.A Armaiti Bharucha
      from Powai, Maharashtra
      Nov 2, 2022
      Nov 4, 2022
      11. S Sylvester sequeira
      Oct 31, 2022
      Nov 1, 2022
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        A
        Alok080s
        from Gorakhpur, Uttar Pradesh
        Nov 8, 2022
        Resolved
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        Resolved

        Hello
        I got a call from shine.com today. Executive told me to buy premium package for better job opportunities. I paid 3657 for premium services.
        Now I'm getting one by one calls for addon services. With a tag line that if I don't pay it means I'll loose my previous payments. First that they don't refund, Second that if I don't pay for addon then package won't perform.
        I paid nearly 4600 as addon
        Again they call to threaten about my already paid payments that payments won't work if I don't pay nearly 9000 for this and that addon. I objected but i had not any option so I paid again nearly 9000.
        They have expertise in selling their product in a wrong way.
        Again I was told to pay nearly 16000. This time a strictly denied and requested to refund and cancel my registration. He said I'm working in HT media group we don't refund. Another person called me and very politely he said to pay this 16000 for 100% job in next 10 days with a package of 1.25 lakhs or more per month in my city only. Also he said that this will be the last payment. Unwillingly i paid again. As per his suggestion i dropped a mail to company stating, kindly activate my services I have paid fully.
        Again someone called me and demanded a rotal of Rs 25000 as compulsory addon.
        Means they are trying to take total addon of Rs 56000 on a package to Rs 3600 only.
        1. They didn't tell me about addon at the time of package
        2. They forced to pay for add on not in a bundled package but one by one.
        3. They threaten not to cancel or refund in same day of payment.
        4. They cheated saying every time that your package won't perform if I don't pay for addon.

        I'm in a situation where my package of payment 25000 is pending. They are saying this payment is to inform you about companies you are shortlisted in. It means I'll be shortlisted in a total package of 34000 but when I don't pay next 25000 then I won't be informed. Great

        Please help and shut such fraudster company.
        Email id. tiwarialok.[protected]@gmail.com
        Dec 12, 2022
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 09, 2022
        Shine.com Customer Care's response
        Dear Sir,

        We hereby acknowledge receipt of the email you have submitted.

        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

        Thanking you and assuring you of our best services at all times.

        Regards,
        Team Shine
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          S
          surekha hiregoudar
          Nov 8, 2022
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          Address: 11th Floor, Park Centra, Sector-30 Gurgaon

          Its Biggest fraud company. they ask for money saying they will provide job . Its the way they make money and you will not get your money refunded. Its only worst business.

          Following are the order nos that i have paid them
          Order No - 434368
          ordre No - 434444
          Order No - 434450
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Greeting from shine learning.

          Refer to your complaint, this is to bring your kind notice that you had opted the service in Oct, 2022 and all the services has been activated on the basis of your verbal consent.

          We request you to please utilize the service and take a maximum benefit of it.

          Regards,
          Team Shine
          surekha hiregoudar's [Complaint's author] reply, Nov 20, 2022
          Dear Sir,

          As committed from your end, No expert has been assigned for profile and Nobody is calling for any information about further process. Took Hell lot of money and keeping quite now. This is how a professional works. Biggest fraud company in the name of Hindustan Times.

          After that they say if you put complaint on complaintshine.com and pay rupees 10 then your amount will be refunded. Now its so disgusting that i cant able to pay rs 10. After few more days later i cant see the website itself to pay the amount. Now nobody is calling for refund. Initially they used to be on call for more than half a day.

          FRAUD, FRAUD FRAUD COMPANY IN THE NAME OF HINDUSTAN TIMES
          Dear Sir,

          Will arrange a call from the profile expert.

          Also, This is to bring your kind notice that the details (Rs.10/-)do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Regards,
          Team Shine
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            S
            Sharmaa Ashish
            Nov 8, 2022
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            Address: Shine.com
            Website: Shine.com

            Shine.com is a useless company that grabs people's money, they messed up my money too. I have purchase a course of ₹ 2000 from shine.com, now that course is not opening and neither is my refund being round.this company is bull sheet And Not trustable.I request you that don't trust this website to any One.
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir/Ma'am,

            Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

            Regards,
            Team Shine
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              B
              Bhavook Khanna
              Nov 7, 2022
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              Website: www.shine.com

              Hi Team,

              Some days back i received a call from shine.com for the application booster plan of the same, after their repeated calls I opted for their service day on Saturday[protected] but immediately after that i received another call from shine.com saying that your other services are mandatory and you've to enroll for it then only you can access the former, i enrolled for one then other, then other, then other when the price kept on increasing I realized that this is some unethical way of sales, they mislead the customers and then dupe them by selling the packages and giving false assurances, now when i'm asking for refund they're denying that as well.
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              We have already replied to you via email at your registered email id.

              Please check and If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

              Regards,
              Team Shine
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                S
                Swa_
                from Brahmapur, Odisha
                Nov 5, 2022
                Resolved
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                Resolved

                1. This recruiter was offering the fake jobs name on MNC companies.
                2. He have been dealing with candidate in phone calls and emails for grab money.
                3. Now he had offered the job on tech Mahindra company and publish the job in site are shine.com, LinkedIn, noukri.

                4. First a mail came from shine.com regarding the shortlisted and interview link and registration number. Then within 1 hour they took my interview and sent me job confirmation letter.
                5. They asked me money phase wise depicting that amount is for security purposes, refundable, laptop security and all ...I lost my money arround 40, 000/- .Kindly stop him and take action they are playing with thousands of job seekers emotions.

                6. I fall in his trap and I shared my details the education certificates and my adhar card with them.

                7. They asked to pay money through Google pay transaction providing Mahindra Bank account number and IFSC code which I have attached bellow given Tech Mahindra Ltd payment screenshots.

                8. I have attached all the payment details screenshot regarding this matter down below 👇

                9. Recruiter contacting through [protected] and [protected]

                [protected]@shine.com

                [protected]@techmahindra.com
                Dec 8, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 07, 2022
                Shine.com Customer Care's response
                Dear Sir/Ma'am,

                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                Regards,
                Team Shine
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                  M
                  Monika Survase
                  from New Delhi, Delhi
                  Nov 4, 2022
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                  Address: C/o of sambhaji survase, plot no 1055/1, plot no B-2, near rajyopadhyey nagar, Kolhapur city, Maharshtra 416012

                  On 8 th of September i got call from recruiter for a job offer and they told me there will be processing fees of 1500/- i paid and there was deduction of 6500/- rupees immediately. I had fight with that recruiter and he told it will get refunded i have filed one complaint to shine but no one reached out today on 4th that recruiter called will refund money within 24hrs and tried to hack my Google i immediately scolded him and he promised to will refund my money within 24 hours
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir,

                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                  Regards,
                  Team Shine
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                    Armaiti Bharucha
                    from Powai, Maharashtra
                    Nov 2, 2022
                    Resolved
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                    Resolved

                    Dear Team,

                    I was contacted by your HR person Mr. Rohan, contact number - +[protected].

                    He told me that he is from Shine.com and that there were vacancies matching my profile with HSBC, JP Morgan, Citibank and Bank of America.
                    He said it is a paid service of only Rs 100 and that I need to fill up the application form and pay Rs 100. The link he provided was https://shinerecruiters.in/
                    I tried doing the payment with him on the call. The first time the payment didn’t go through. Second time the pay me went through but Rs 20000 got deducted.
                    I told him I want a refund for my money so he said to go on the recruiter’s page click on the refund tab and enter my email Id and amount. He said next I will get an OTP and to enter that number.
                    I entered the OTP but instead of a refund another Rs 20000 got deducted.
                    He then transferred me to the IT department and the lady on the call asked me to follow the same process to get my refund. Another Rs 20000 got deducted.

                    Totally of Rs 60000 have got deducted. This IT lady asked for bank set saying that she will do a NEFT refund directly into my account as there is some issue with the server.

                    I have given the bank account and IFSC code to her and I get the following message from Rohan the recruiter -
                    “Your NEFT amount has been approved for online transaction of INR 59, 997/-, with Ref ID[protected], If not DONE by you, visit your nearest BRANCH. Thank's for using HDFC Banking.”

                    Rohan told me that I will get my refund by 6pm. I have been calling him but now his phone is switched off

                    Can someone please look into this as I only need my money back and I Will delete my account with Shine.com

                    I have a small child and a family to take care of. I just need my money back.

                    Regards,
                    Armaiti Bharucha
                    Dec 5, 2022
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 04, 2022
                    Shine.com Customer Care's response
                    Dear Sir,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                    Regards,
                    Team Shine
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                      Sylvester sequeira
                      Oct 31, 2022
                      Resolved
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                      Resolved

                      Address: Santa cruz, Flat no. T-1, maccado apt, behind metro bar

                      I got a call from shine representative asking whether i am looking for a job. She then connected me to a senior who's name happens to Nitin. He told me i need to pay 4577 for registering which i did. Later, he connected me to a person who was supposed to be my profile handler and she the. Said my education, experience need to be verified after which a presentation needs to be prepared which would be shared with overseas recruiter. She then mailed me saying that i need to pay more 5192. So I told her I was not informed about the same she said it's for education varification. I told her that i will not pay anything more then this she said i dont need to so i payed 5192/-. She said education varification done and the. She said experience needs to be verified for which she sent me another mail invoice saying that i need to pay more 8300/-
                      I was angry as she had mentioned that i need not pay more. I questioned her asking why are the details not given to the clients in advance? For which she replied accounts people have to generate it at the same time. I once again asked her "Do I need to spend more after this payment" she said no this is last and the profile would be completed. I payed the amount 8300/- and she said the profile is complete. A minute later she sends another mail invoice saying that i need to pay 14000/- for the preparation of presentation. I was absolutely furious about the same. I told her I am not interested and i need my money back. I then called Nitin and asked him that why aren't you giving the breakout of the cost incurred at every step to the client? He said we can't do that. I know it was my mistake to trust "Shine" and i dont know whether i will get my money back. But I want to highlight that Shine job portal is fooling and looting people. Kindly take this complaint into the account
                      Dec 4, 2022
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 01, 2022
                      Shine.com Customer Care's response
                      Dear Sir/Ma'am,

                      Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                      Regards,
                      Team Shine
                      Dear Sir,

                      Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                      Regards,
                      Team Shine
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                        CS Meghana
                        Oct 26, 2022
                        Resolved
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                        My name is Meghana balgi. Actually i had received call from Sine.com and they told me to pay Rs.2, 005 and they will help me to get job and i made the payment and further he told me one person from shine will call and explain me about further details. Today that person had called me and firstly he told in this service you will get linkdin references and your resume will be checked by our experts and they will teach me interview skills and for that i need to make payment and he sent me a mail and in that i made a payment of RS.8, 436 and within 3 minutes he sent me another link and told me to pay Rs.14, 000 . Then i said i cant make further payments because u have not mentioned in conversation about amounts and he is telling no i have to 14000 after that only they can work on my profile. So i told i want all my amount refund and he is telling sorry that is against my companies policy . So i told u should mention the same before neither in mail or in conversation u said this money is not refundable and now u cant tell you cant get refund. My Transaction ID is IN20221026_719860_130441 for Rs 8, 436 and N20221022_719475_110244 for Rs. 2, 005. I received the mail from s.[protected]@shine.com Id.
                        Nov 28, 2022
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 27, 2022
                        Shine.com Customer Care's response
                        Dear Ma'am,

                        We hereby acknowledge receipt of the email you have submitted.

                        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                        Thanking you and assuring you of our best services at all times.

                        Regards,
                        Team Shine
                        Dear Ma'am,

                        We hereby acknowledge receipt of the email you have submitted.

                        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                        Thanking you and assuring you of our best services at all times.

                        Regards,
                        Team Shine
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                          I
                          Immy7895
                          from Meerut, Uttar Pradesh
                          Oct 25, 2022
                          Resolved
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                          Resolved

                          Hello,
                          I had received a call from one of your associates Garima Singh (Mob No -[protected]) for the role of Branch Operations Manager in Kotak Mahindra Bank. My Interview was done by Anurag Madan ( Mob No-[protected]) who was from Kotak bank wherein I was required to pay Rs 12500/- which was said to be refundable amount when I meet the Kotak Mahindra officers for a Group Discussion. The Group Discussion did not take place.
                          My Group Discussion was said to be on December 13th 2021 and Joining was said to be on 15th December 2021. Then again I received a call from Anurag asking for a Bond Amount of 21800/-
                          Then Again another mail asking for 30000/- for training amount and 32500/- for Laptop. They asked me to expect the courier for the same.
                          After that I was informed that instead of the 15th of December 2021 I will be joining on the 17th of January 2022.
                          Now even after repeated calls to Garima Singh ([protected]) from shine career placement I have not received any update for the same.
                          Neither Miss Garima Singh of Shine nor Mr Anurag Madan of Kotak Mahindra Bank are responding to my mails and Calls.
                          All this money was sent to Sunrise Enterprises
                          Name- Sun Enterprise (Company Account)
                          A/C No.- [protected]
                          IFSC Code- MAHB0001882
                          Bank- Bank Of Maharashtra
                          Along with all this amount I have also sent my Aadhar copies and my educational documents.
                          Kindly help me out in this matter asap as I only went through this process because it
                          Nov 26, 2022
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 26, 2022
                          Shine.com Customer Care's response
                          Dear Sir,

                          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                          Regards,
                          Team Shine
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                            H
                            https://www.linkedin.com/in/dhrubajyoti0
                            Oct 21, 2022
                            Resolved
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                            Resolved

                            Address: Sonia (Maharastra)

                            19th October at 16.40 p.m Sonia Call me and told me she was from Shine.com.She told me to register the form(which was sent my whats app no) & to pay Rs 10, after payment she will arrange my job interview schedule.But unfortunately, she was debited my State Bank account of Rs 24, 900 that was not expected. Please refund my money Rs.24, 900 as soon as possible.

                            Complaint against- Sonia (Whats app no-[protected], [protected])

                            Please resolve my issue.
                            Dhrubajyoti Saha( [protected])
                            Nov 27, 2022
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 26, 2022
                            Shine.com Customer Care's response
                            Dear Sir,

                            Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                            Regards,
                            Team Shine
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                              K
                              Krupa Dave
                              Oct 21, 2022
                              Resolved
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                              Resolved

                              Address: Nr. State Bank of India, Jambusar-392150
                              Website: Shine. Com

                              Shine. Com is a cheat. They told ne that they would give me job at tata consultancy but i have to pay 1500/- then they ask me for verification money of 5500/- then they charge 18% GST on it. After that they ask 10500/- for employment id then they charge 18% Gst then I said I want my money back so they asked me to pay 20380/- for refund . I paid 44228/- total and ask for my refund so they ask me to pay 29500/- further for emergency payment i said now I can't paid money so they said then I will not get my money. Please help me to get my money back
                              Dec 2, 2022
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2022
                              Shine.com Customer Care's response
                              Dear Sir,

                              Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                              Regards,
                              Team Shine
                              Here the number of employees
                              Mr. Rajiv - +[protected]
                              Neha - ‪+[protected]‬
                              Laxmi Ahirwaar - [protected]
                              Email id - shinejobrecruiter.[protected]@gmail.com

                              Please help me to get my refund
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                                M
                                marian01
                                Oct 20, 2022
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                                Address: 6716 Swain Avenue
                                Website: Symesaee

                                I ordered an outfit from Symesaee around the end of September paid extra shipping charge for faster delivery was paid on 10/02/2022 the outfit never arrived item # xhjn[protected] i do not need it now the wedding was on 10/16/2022. Would like my refund back. 3 piece v neck sequine pant suit grey color. Thank you. Rebecca Suliman
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir/Ma'am,

                                This is to inform you that the information you provided to us does not belong to shine learning. Please notify the appropriate department about your concern.

                                Regards,
                                Team Shine
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                                  T
                                  Oct 17, 2022
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                                  Cheated and charged 1.2lakhs
                                  Told that service cost was 4700 but charged more than one lakh
                                  Shine.com customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Refer to your complaint, we are unable to track the order with the help of name and email id. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                  Regards,
                                  Team Shine
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                                    R
                                    rajiv gonnade
                                    Oct 7, 2022
                                    Resolved
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                                    Resolved

                                    Address: Nagpur
                                    Website: Shine.com

                                    I got a call from shine.com and told me to register for job opportunities, i tried the registration and submitt the payment of 100rs and subitted the otp then i got a msg 20000 is deducted from my account. I have checked that it was showing shine.com page.
                                    Nov 10, 2022
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 10, 2022
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                    Regards,
                                    Team Shine
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                                      J
                                      Jay4
                                      Oct 5, 2022
                                      Resolved
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                                      Resolved

                                      One of your representative has called me and abusing me since morning. His name is Avinash Avasthi. And his phone no. Is [protected].
                                      Horrible customer service you have.
                                      This man asked me to submit an application which he says takes 5 min but since I was in office I told him that I will do it. And instantly he started abusing me like anything.
                                      I will not tolerate this kind of behavior. What kind of people you hire? Uncultured and Uncivilized.
                                      I want you to take this seriously and take further with higher management.
                                      Nov 7, 2022
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 06, 2022
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Refer to your complaint, we are unable to track the order with the help of your name. We request you to please share the registered details so that we can track the order and address your issue.

                                      Regards,
                                      Team Shine
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                                        S
                                        Swapnil Bisen
                                        Oct 2, 2022
                                        Resolved
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                                        Resolved

                                        Respected sir/Madam,

                                        This is to bring to notice today dated 01.10.22 fraud transaction (30, 000 Rs.) has happened with my credit card.
                                        Today, I got a call from shine.com for job assistance (from mobile. no. +91 [protected] from Delhi)
                                        Shine.com website offered me package of Rs.10 for job assistance and resume viewing.
                                        I made transaction of Rs.10 using axis bank credit xxxx6021, 3 times as OTP shared failed.

                                        But received mail receipt for transaction showed transaction of 10108.56 rs. 3 times .

                                        I request you to please stop three transactions .

                                        Following are the details of transactions:-
                                        Accelyst Solutions- REF#[protected], 108.56 RS.)
                                        FREECHRNT 098271 - REF#[protected], 108.56 RS.)
                                        FREECHRNT 029697 - REF#[protected], 108.56 RS.)
                                        Transaction details attached with the mail.

                                        Sir, I request you, please take prompt action to stop this transaction as I am most valuable customer of Axis bank.

                                        Thanks & Regards,

                                        Swapnil R. Bisen
                                        [protected] (Registered Mobile No.)
                                        Nov 4, 2022
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 04, 2022
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                        Regards,
                                        Team Shine
                                        Helpful
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