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Shine.com Complaints & Reviews

3.8
Updated: Feb 1, 2026
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Shine.com reviews & complaints page 27

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S
Shrinivas itti
Jul 2, 2022
Resolved
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Dear team today morning your exicutive called and asked to pay 2500/- for registration fee and told that it will refund within 30 minutes if you not interested. After that I asked him to refund the amount he guided me the process in Google pay insted of refund amount debited from my account of Rs.7189/-. I have asked him to refund the all amount but now he asked to wait for 7 working days. Why I need to wait? It's my money and your company exicutive are making fool to customer I need my amount to be reversed within 04/07/2022 otherwise same case will be lodged under cuber crime police station.Total amount 9, 689/-

Mobile no- [protected]
Aug 8, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Jul 04, 2022
Updated by Shrinivas itti
@shine.com kindly update the status of reversal of amount.
Verified Support
Jul 05, 2022
Shine.com Customer Care's response
Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

Regards,
Team Shine
Jul 05, 2022
Updated by Shrinivas itti
Kindly reverse the amount @shine.com
Verified Support
Jul 07, 2022
Shine.com Customer Care's response
Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

Regards,
Team Shine
@shine.com kindly reverse the amount on priority basis
I have not received registeration number only I have received temporary login id - TMP0062912
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    jijostefy
    Jul 1, 2022
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    I have registered in shine .com by giving around 15k, and they asked to pay another 7500 rupees to give further details about the job .They cheated and didn't respond .I don't want to continue with them . I need my money back.
    Shine.com customer support has been notified about the posted complaint.
    Dear Ma'am/Sir,

    Refer to your complaint, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

    Regards,
    Team Shine
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      S
      sahai.anjali
      from noida, Uttar Pradesh
      Jun 29, 2022
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      Since i was already applying through shine, i got a call that going for the package of Rs.3657/- will help me in multiple ways.
      I paid, then i was connected to some other consultant that i will be helped in so many ways.Again kind of fpresuure tactic that i pay 6000 plus for better services as current which i took few hours back will not work unless i add this.

      THERE WAS NO CLARITY ABOUT THIS FROM THE BEGINNING OR ELSE I WOULD HAVE NOT APPLIED.

      kINDLY HELP AS I WANT TO DISCONTINUE WITH THIS PACKAGE AS IT IS NOT WORKING WHAT IT WAS SAID.
      Shine.com customer support has been notified about the posted complaint.
      Dear Ma'am/Sir,

      Refer to your email, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

      Regards,
      Team Shine
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        K
        Khidra
        from New Delhi, Delhi
        Jun 29, 2022
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        Someone Named Niranjan Bhandari and Kanhaiya Kumar fooling me from last Thursday and scammed from me about Rs3000. Call me at [protected] asap. So that i can highlight this concern with your team that what kind SCAM your company is doing.
        Shine.com customer support has been notified about the posted complaint.
        Dear Ma'am/Sir,

        Refer to your complaint, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

        Regards,
        Team Shine
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          Z
          from Siwan, Bihar
          Jun 24, 2022
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          Address: UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001

          Shine pay service on3000 rupee started then goes on increasing that guy was cunning was koee I will bring hin court n I want compensation of 100000 rupees n remove from job, he must b aware wch course is suitable for doctors, I had complained by his name in CJM court BIHAR, I ll return my money with compensation.
          Thanx
          Dr Zahid eqbal ansari
          Dr FARZANA KHANUM
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir/Ma'am,

          Greetings from shine learning.

          Refer to your concern, we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

          It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed below mentioned services on 17.05.2022 and 18.05.2022.

          It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

          We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services. Our team member had called you up for the welcome call dated 18th May, 2022. They explained you the procedure in detail. Based on your comprehension, the services have been started.

          We request you to please utilize the service and take a maximum benefit of it.

          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

          Regards,
          Team Shine
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            R
            Rashmijha117
            Jun 23, 2022
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            Resolved

            I got a call from Shine team regarding premium advantages, I thought okay lets see what they have to offer,
            The customer care person called on 22 Jun 2022 at 12:34 pm stating you have to pay Rs 2005 for the registration for one time and then you will get your own dedicated Relationship manager( Puspendra = [protected]) to discuss about your job profile.
            Then I received a call from Relationship manager at 5:29 pm same day. Initially he tried luring me saying why your current organization not paying you enough as your experience, and went for 15 minutes talking about my interested domain and companies(FYI I told him there itself I want a core company and technical domain) and using Hindustan Times to gain my trust and using big companies name. My mistake was to actually assume such site help us for upgrading few our skills so I openly accepted my lacking points and He then used my vulnerability of job searching and started saying, " Open your Email, I have shared you a link for verification completion." I asked him "Why do I have to pay again amount RS 4673 if I paid for premium fees already". to that he replied, " It is Education Verification, Please to it so that we can start with your job process ASAP". I thought okay maybe it is premium so maybe extra charges might be there, so I paid. Then to my surprise he said one more is there, there are 2 parts to it, please do it so we can start process. I paid again RS 9556 . To my bad luck I had already had fallen in their scam, and one by one saying it is last he asked for different packages for amounts= RS 161614, RS 24779, RS 30808.01, RS41298, RS 54405.01.
            Every step he cornered me saying it is last and there is no way back as no refund is available. so I said I will go to Consumer court, he said you go were ever you wish, it will not be refunded. and as I didn't know when this cycle is ending, I kept thinking this is end and I kept paying. When I totaled the amount, my ground shifted RS 1, 83, 866. which is ethically wrong. When I called him again it wasn't reachable and just picked call next day at morning 9:30 am, again manipulating and not willing to listen my problem and stating do whatever you wish, we will not refund. All I wish is they cancel those needless courses for management which is not my domain, and get my hard earn money refunded back.
            Jul 27, 2022
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Jun 24, 2022
            Shine.com Customer Care's response
            Dear Ma'am,

            This is to confirm that we have received your concern and will get back to you with an appropriate resolution.

            We appreciate you reaching us and we will get back to you at the earliest.

            Regards,
            Team Shine
            Shine.com is a big Scam. Same disaster happened with me.
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              A
              Anjali.yayy
              Jun 23, 2022
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              Address: Dont know about the company, but the call ws registered from Delhi, India

              Got a call from your HR department named Isha, i believe, and she does not either understand the language or either doesn't know how to talk with a person on call. They don't understand the client details and the requirements of a job. How can a person with architectural experience do a job with an e- commerce service company, is this not understandable ? Its disgusting for a reputed company like shine to have a call service that doesn't even value its client. I had high expectations from this website, but I'm sorry, to say, not any more. Thanks for your terrible service, wont recommend it to anyone around me.
              Jul 28, 2022
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Jun 24, 2022
              Shine.com Customer Care's response
              Dear Ma'am,

              Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

              Regards,
              Team Shine
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                N
                Nagamani Pullagura
                Jun 21, 2022
                Resolved
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                Address: Kolkata

                Hii sir I applied for Dubai job but I didn’t get my job and I canceled my process they asking me for that charges and Ofter that they didn’t refund and they given they team of aboard contact I talke to them but he asking me also amount I paid that also but always they asking me amount if you pay this we will refund immediately like this they told me but still they’re not refund still they need file charges penalty charges, he told me if you complain next I’ll do you don’t have any future like this he’s blackmailing me so please help me . Thank you.
                +18 photos
                Jul 28, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 24, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                Regards,
                Team Shine
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                  A
                  from Thiruvananthapuram, Kerala
                  Jun 21, 2022
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                  Address: Thiruvananthapuram, Kerala

                  Network issues 2-3 times a week. They always say its fiber cut and they are working on it. I don’t its only problem with my area(Changa, Thiruvanathapuram).
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir,

                  Greetings from shine learning.

                  Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name.

                  We request you to please share the contact details, so that we can track the order and address your issues.

                  Regards,
                  Team Shine
                  Dear Sir,

                  Greetings from shine learning.

                  Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name.

                  We request you to please share the contact details, so that we can track the order and address your issues.

                  Regards,
                  Team Shine
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                    K
                    Kartik_Shetty
                    from Mumbai, Maharashtra
                    Jun 20, 2022
                    Resolved
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                    Resolved

                    I was unaware of so many services to be bought when I was initially being briefed by the relative personnel.

                    - Future payments were kept hidden by the person and were only disclosed by the personnel only when payment was done.
                    for example: when i confirmed my payment of Rs. 5192 which was termed as a *COMPULSORY PAYMENT* by the personnel, I was told that there was another payment which is a *COMPULSORY PAYMENT* of Rs. 9556 and this continued and i was being told to do this payment again and again. I have paid more than *91000* to the company.

                    - When I refused to pay anymore money, I was threatened that services won't be provided properly and he is not responsible if services aren't good.
                    I was also told if payments aren't done, I would not get my login credentials.

                    - When asked about refund policies, I was told that shine does not refund any money back and there is no refund policy which I fail to understand as I have not even started using my services and not even given my login credentials and I am asking my money back for the services i haven't even used.

                    - I don’t want their services and asked for refund. But now they are replying to the calls or emails. I have all the mails and their contact numbers off fraud people.

                    They are playing with our life and career. There are lot of complaints on Shine in this Consumer Complaints
                    Jul 25, 2022
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 22, 2022
                    Shine.com Customer Care's response
                    Dear Sir,

                    Greetings from shine learning.

                    Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name.

                    We request you to please share the contact details, so that we can track the order and address your issues.

                    Regards,
                    Team Shine
                    My mobile number is [protected]
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                      S
                      from Pune, Maharashtra
                      Jun 18, 2022
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                      Address: Pune
                      Website: www.shine.com

                      They called me & Asked for the payment for registration on shine for the purpose of Application Booster Package.

                      chaturvedi, Rajesh -[protected]

                      Sonalika -[protected]

                      this are Calling Numbers, giving fake commitments & asking for more payments.

                      kindly take the stringent actions, so they will not cheat to other needy persons
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir,

                      Refer to your complaint, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

                      Regards,
                      Team Shine
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                        Sanju Chandra
                        Jun 17, 2022
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                        Address: Hindustan Times House, 2nd Floor, 18-20, Kasturba New Delhi - 110001 Delhi - India

                        I received a call from an agent of shine.com and they offered me that if I pay 2005 rupees registration amount then they will help me to find a job for me and I paid them 2005 rupees after that they demanding more money of 5000 rupees in the name of they make my resume according to the requirements of the recruiter but in the start they dont let me know for this another amount and now I don't want any service from shine.com and I want my registration amount back.
                        Shine.com customer support has been notified about the posted complaint.
                        Dear Sir,

                        Refer to your complaint, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

                        Regards,
                        Team Shine
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                          R
                          RaghavaKondiparthi
                          Jun 17, 2022
                          Resolved
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                          Resolved

                          Website: www.shine.com/, learning.shine.com

                          In the process of a new job search, I applied some fake job posting by shine.com. After applying to them some of their representative approached me and saying if I pay Rs.5840, they will prepare resume and other documentation work and make my resume visible to the recruiters. After paying Rs. 5840, some other person called me asked for Rs. 8259 for resume writing. In that call he told that the previous amount(5840) is not for resume writing. He told Resume writing, profile assessment, documentation, all these services shine will provide if I pay Rs.8259. They send a link for payment, and pushing me to a hurry situation and asking me to pay the amount. Once I paid the amount shine people sent me one more link asking for Rs.13096. I asked the RM who is on the call about why again 13096. He was saying that he already explained to me about the amount earlier itself. But he is saying lie. I insisted him at the time of explaining that is this the final amount(8259). He said it is the final amount after that I need not to pay a single rupee. Seems this is fraud company and cheating the people like me. Please take some action against the company and refund my amount
                          Jul 22, 2022
                          Complaint marked as Resolved 
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2022
                          Shine.com Customer Care's response
                          Dear Sir,

                          We hereby acknowledge receipt of the email you have submitted.

                          We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                          Thanking you and assuring you of our best services at all times.

                          Regards,
                          Team Shine
                          Dear Sir,

                          Greetings from Shine learning.

                          With reference to this email, we hereby acknowledge receipt of the email you have submitted.

                          We are looking into your queries raised on your services. Our team will revert you back within 24 to 48 hrs. We request you to bear with us in the interim time.

                          Thanking you and assuring you of our best services at all times

                          Regards,
                          Team Shine
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                            V
                            Vera Lucia Messias
                            Jun 17, 2022
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                            Mercadoria enviada em desacordo com a descrição do produto diz que tem renda e bordados, veio somente uma estampa no tecido nada como a foto ilustrativa inclusive o tamanho fora da medida que eu pedi numero da ordem de pedido[protected] ou ANNGZK943 de 13
                            /05/2022 como faço para fazer devolução, Favor me responder Urgente pois já mandei diversos e*mail e não obtive resposta Obs. tentei mandar foto do produto mais não consegui. meu cel. para contato[protected]
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir/Ma'am,

                            Greetings from shine learning.

                            Refer to our complaint, we would request you to please share your complaint in English as we are unable to understand your concern.

                            Regards,
                            Team Shine
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                              Kaps271
                              Jun 15, 2022
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                              I have paid an amount of 3327.71 rs to shine on 14/6/22 and further paid an amount of 5320.70 rs on 15/6/22. The information provided by the person from shine.com over telephone was misleading. They said that this payment will include all of their premium services and I’ll have to pay nothing else but 5 min later the person again asked for 9556 rs. When I refused for that the person persistently asked me to pay the money but I strongly refused and asked for refund of all of my money. The person refused for refund saying that shine.com don’t provide refund. They provide misleading information. I don’t want their services and want refund of my money. Kindly help me get my money back.
                              Thanking you
                              Kapil Kumar
                              +3 photos
                              Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 16, 2022
                              Shine.com Customer Care's response
                              Dear Sir,

                              Greetings from shine learning.

                              We would like to notify you that you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

                              Moreover, we are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.

                              We deeply value your relationship with shine learning and are committed to providing you with the highest level of service.

                              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine
                              Jun 21, 2022
                              Updated by Kaps271
                              I have paid an amount of 3327.71 rs to shine on 14/6/22 and further paid an amount of 5320.70 rs on 15/6/22. The information provided by the person from shine.com over telephone was misleading. They said that this payment will include all of their premium services and I’ll have to pay nothing else but 5 min later the person again asked for 9556 rs. When I refused for that the person persistently asked me to pay the money but I strongly refused and asked for refund of all of my money. The person refused for refund saying that shine.com don’t provide refund. They provide misleading information. I don’t want their services and want refund of my money. Kindly help me get my money back.
                              Thanking you
                              Kapil Kumar
                              Jun 21, 2022
                              Updated by Kaps271
                              No resolution provided
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                                A
                                from Dehradun, Uttarakhand
                                Jun 14, 2022
                                Resolved
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                                Resolved

                                Today dated 14.06.2022 I got a call from Shine.com on my number [protected] regarding a job placement and the caller's name was Vicky Goyal. I was offered a job placement offer by him by paying 4, 683 INR after a long discussion we concluded that if I pay the said amount, I would get a job through shine.com. considering the conversation I got convinced and paid the amount. after 20 minutes I got a call from their other department and the guy Swaroop explained about their services and asked me to pay another 10k. I told him that I have paid already some money. He told me that these are additional charges. I refuse to pay and told him I suppose to be informed on it at initial stage but unfortunately it's not happened. I am not happy with this at all. I expressed my anger towards Swaroop due to misinformation passed to me. I would not have paid any amount to these guys if I would had informed at initial stage.

                                I urge to you please help me to get back my money.

                                I have the payment details but unable to attach them here. If its needed I can provide them anytime.
                                Jun 14, 2022
                                Complaint marked as Resolved 
                                problem is not resolved. they have not even contacted me yet. how can they mark resolved my complaint.
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2022
                                Shine.com Customer Care's response
                                Dear Sir,

                                Refer to your discussion with our concern team member on the welcome call, hope all your concerns has been resolved.

                                We request you to please utilize the service and take a maximum benefit of it.

                                Regards,
                                Team Shine
                                It's not resolved yet. without even contacting me you have marked this complaint resolved? are you okay?
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                                  A
                                  ABHRA BISWAS
                                  Jun 13, 2022
                                  Resolved
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                                  Resolved

                                  Dear all,
                                  According to E-mail communication and telephonic conversation with Mr. Sahil of SHINE JOB PORTAL
                                  I paid Rs.3292/- last Saturday dated 11.06.2022 at 4.45 p.m.(reference order id:IN20220611_672878_164515). Sahil told me this amount is required for registration purpose to generate interview id and this will be attached with my CV. After payment was done then he told me that Relationship Manger Umesh will talk to me. This is told me that for rearrange of my CV and also highlight my strength I should be pay Rs.7727/-. Through this I will be easily notified by company. So I paid this amount (reference order id: IN20220611_672904_173145 ) dated 11.06.2022 5.30 p.m. After this payment Relationship Manger Umesh told me that I will pay Rs.13000/- more for how to face interview and improve my communication skill.
                                  Relationship Manger Umesh told me that he will help me in this matter. This person do not has minimum level of skill and curtsy how to talk with a customer. Relationship Manger Umesh cannot talk in English contentiously 3-4 minutes and informed me to enhance my communication skill he will help me. . His only intension is to snatch money from customer referencing SHINE JOB PORTAL name. Every time He contradicted his own statement by saying false statement to customer. Relationship Manger Umesh told me that this 13000/- amout is last payment from customer end and he told me that he send me a mail regarding this. But I have not find any this type of mail.
                                  This type of employee like Umesh destroy the reputation SHINE JOB PORTAL. In fact my experiences with SHINE JOB PORTAL is very very bad only due to improper behavior of Relationship Manger Umesh.I am thinking not to refer any of known person to SHINE JOB PORTAL . This SHINE JOB PORTAL
                                  Is unknown to me . If I will be aware about this never contact SHINE JOB PORTAL. I have lost my hard earning Rs. 11019/- only for undisputed faith on SHINE JOB PORTAL.
                                  Is this SHINE JOB PORTAL??

                                  Thanks & Regards
                                  Abhra Biswas
                                  Jul 19, 2022
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 13, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

                                  We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                                  Thanking you and assuring you of our best services at all times.

                                  Regards,
                                  Team Shine
                                  Verified Support
                                  Jun 16, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Refer to your discussion with our concern team member on the welcome call, hope all your concerns has been resolved.

                                  We request you to please utilize the service and take a maximum benefit of it.

                                  Regards,
                                  Team Shine
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                                    D
                                    dilipvemula
                                    Jun 11, 2022
                                    Resolved
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                                    Resolved

                                    Premium Services

                                    I am Dilip Vemula registered my self on Shine for Premium Services. First I got a call from shine and to pay 3292 amount for Profile Highlighter and Resume Services. After I paid the amount I got a call from shine asking about my profile and I have updated the same. They have informed my that they need to get my education checked and job profile checked, they did not mention any amount to be paid towards verification, but they have sent me...
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                                    ayushcr07
                                    Jun 10, 2022
                                    Resolved
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                                    Resolved

                                    I was asked to pay ₹ 3327.71 for the premium services in Shine.com when i was looking for a job, i was busy at the moment but the guy kept on pushing me to pay the amount then only on call while he clearly pointed out that i won't be paying even a single rupee after this as i proceeded further. So i paid the amount (ss attached). After 2-3 days i got a call from my relationship manager that was assigned to me and he told me that he is getting my profile ready and is gonna share my login id and password but before i can proceed, i have to pay another verification fee as the companies don't let anyone join them without verification since covid which i heard for the first time, but still i kept on saying i'm not comfortable paying the amount but he forced me saying that you're just thinking and we can't proceed without it. I felt helpless as i already paid 3327 so i agreed to pay the verification amount which was Rs 5382.55. I thought now my profile will be verified but after this he told me that sir you have only paid for the education verification and not the job verification, i was shocked to see that he has just sent me another email saying i have to pay another amount of Rs. 9556.00/- to proceed further. At this point i was shocked and asked him i'm not comfortable to which he kept shouting at me saying that i'm thinking for this small amount and my profile can't be verified and i will only get 50% results and he kept on shouting on me making me realise that i cant do anything without paying the amount. Also, he assured me that i wont get good services if i'll not pay the amount and we cant proceed further. After which he was shouting so much that i asked him to transfer the call to someone else. The next guy came and started stating the same thing that you'll only get the 50% benefit if i won't pay. Then i asked for the refund as i didn't take any service as it was clearly fraud but they didn't listen to me and kept on shouting, yes literally kept on SHOUTING at me if i didn't pay. I asked for the refund, for the call recordings but no one responded.
                                    I request you to please file a complaint against them so i can get back my refund.
                                    I'm attaching all the payment records. And the person who asked me for more money was Mr. Shivam, and then i was transferred to Mr. Pushpendra who both kept on shouting and harassing me.
                                    I really am crying thinking i've been already looking for a job and now i'm in a debt of Rs 9000 more by this fraudulent harassing company.
                                    My email id is ayush.[protected]@gmail.com and my contact number is [protected].
                                    Kindly help me.
                                    Jul 17, 2022
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 11, 2022
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Thank you for availing of services from shine learning.

                                    We value your trust in our company, and we will do our best to meet your service expectations.

                                    With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was disconnected during discussion from your end.

                                    Hence, we request you to share the convenient time for discussion.So that we can get in touch with you and explain the process of the services.

                                    Regards,
                                    Team Shine
                                    Jul 18, 2022
                                    Updated by ayushcr07
                                    I haven't received a single call since then! And the call i received, no one explained me anything! All they cared about the money, that i have to pay ₹9, 556 more to continue! Pathetic!!! I even asked them to cancel it, they literally started SHOUTING!! LITERALLY SHOUTING at me! And then i asked them to arrange a callback from back end team twice! But haven't received the call since then!! Been more than a month now! Also, I'm happy to share the call recordings.
                                    Biggest thing is, I've taken the premium services from you guys and also paid 6000 more but still haven't received a single call to start the services or refund the services!! PATHETIC!!! literally wanna file a police complaint instead of consumer care now!
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                                      gauravsahni
                                      Jun 9, 2022
                                      Resolved
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                                      Resolved

                                      One of the telecaller named Ambika (contact no. [protected]) called me and giving me options for paid services, when I told her that I am not interested in paid services, she told me to "delete my profile from shine.com"

                                      Is this the right approach of handling the customers. Paid service is an option or it has to be taken by all the customers??

                                      Please give some training to your employees that how they should deal with the customers.

                                      Very shameful way of handling customer services.
                                      Jul 14, 2022
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 11, 2022
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Refer to your complaint, we are unable to track the order with the help of your name.If you are a paid client then please share the contact details so that we can connect and address your issues.

                                      Regards,
                                      Team Shine
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