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Shine.com Complaints & Reviews

3.9
Updated: Mar 17, 2026
Complaints 4458
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Shine.com reviews & complaints page 31

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S
sood64
from Delhi, Delhi
Apr 11, 2022
Resolved
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Resolved

I was approached by one Mr goel of shine .Com, who introduced this company owned by ht media, well connected and promised to get a job for me at the age of 57(I insisted that it would be difficult to get a job at my age) and then started the process of making payments which were made by credit card to the tune of 1.32 lacs and till date not a single job interview. This is a scam and should be investigated by EOW.
May 18, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2022
Shine.com Customer Care's response
Dear Sir,

Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

Regards,
Team Shine
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    A
    Aditi Kashap Julka
    Apr 10, 2022
    Resolved
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    Resolved

    Today I got telling me that the resume has been shortlisted and scheduled for interview tomorrow...for which they wanted me to make a payment of rs.10 through shine.apk app .
    As i entered my debit card details to make the payment...i started getting msgs for otp of debits of 10000, 15000, 5000 and 10000 consequently. Till the time i tried deleting the app they made me download but till that time fraud was done . The OTP's were compromised by the hacker through screen hacking.
    How can a duplicate app exist and company isnt taking care of the fraud in its name ?? Who is responsible for such transactions made ?
    @shine.com pls reply.
    P.S i already made a complaint through cybercell though.
    May 18, 2022
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Apr 16, 2022
    Shine.com Customer Care's response
    Dear Ma'am,

    Refer to your complaint, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

    Regards,
    Team Shine
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      J
      Jal singh Chaudhary
      Apr 8, 2022
      Resolved
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      Resolved

      Address: Noida

      From: "jalsingh"
      Sent: Fri, 08 Apr 2022 13:30:15
      To: "Shine Resume"
      Subject: Re: Your Shine Paid Services:- Not interested service Rs. 18406/- +28318 = Total Rs. 46724/-:- Request to Refund my payment Rs. 46724/-

      Dear Madam/Sir,
      Note:- 1. I didn't get any offer & terms and Conditions from shine.com before payments and no explanation about the services.
      2. I have given Valid Reason, why I am not taking your services from shine.com.
      3. I had a mistake I had paid payment to shine.com HT Media Ltd before check it.
      I am taking daily pain for a refund but nobody helping me for my payment refund.
      no understanding my situation.
      Note:- Please read my mails from starting date 09-Dec-2021 to date you will get all answer.
      I again request you, please refund my payment without any delay.
      Please refund
      You are pressurizing to me from 09-dec-2021 to the date, why doing this, I had written to you more than 30times, DON'T Required your Services
      and refund my payments.
      I didn't receive your pre-offer and terms & conditions. I got after payment when I read your term & condition in the mail immediately I stopped services. it's proof with me.
      but I got one thing HD Media customer care doesn't help customers.

      Note:-
      Now I am under a funds crisis and my bankers are making pressure on me to pay credit card bills.
      If I get any financial charges Late payment, Interest, Penalty from the bank, you will be reponsible.
      So, I request again you please clear my payment refund or Credit Note without any delay.

      Note:-
      I sent mail to you dated 11th Feb-2022, Now is the date 23rd Feb-2022 but I am not getting any confirmation from you, regarding my payment refund
      orCredit Note.

      Thanks

      Best Regards
      J S Chaudhary
      Email:- [protected]@rediffmail.com
      Mob. +91 [protected]
      May 19, 2022
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 16, 2022
      Shine.com Customer Care's response
      Dear Jalsingh,

      This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. I agree that they convince you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

      In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

      Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

      Regards,
      Team Shine
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        A
        Abhishek_guha
        Apr 7, 2022
        Resolved
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        Resolved

        Address: National gas company SAOG

        Dear Sir,

        These people using the shine.com domain are looting innocent people in the name of services.
        They keep on telling lies and ask for money transfer and once the money is transferred they keep asking for money without any services.

        Shine.com is very much responsible for this fraud activities, even after numerous complaints they haven't issued notification nor they have refunded anyone.

        This is pure fraud case from shine and they should refund every one o[censored]s.

        I am attaching email ids who are doing frauds along with screenshots .

        saurabh.[protected]@shine.com
        anurag.[protected]@shine.com
        May 31, 2022
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Apr 16, 2022
        Shine.com Customer Care's response
        Dear Sir,

        Greetings from shine learning.

        Refer to your discussion with our concern team on welcome call, hope all your concern has been resolved.

        We request you to please utilize the service and take a maximum benefit of it.

        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

        Regards,
        Team Shine
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          S
          sanju yadav Sonu
          Apr 7, 2022
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          Address: Delhi

          Ur the vast and pathic service provider, i paid for service.. but all promises are fake, ur asking more money for every thing. now u block my number as well. i need JOB, not promises . now no one is responding.
          shame on you

          Nandinni
          [protected]
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Refer to your compliant, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

          Regards,
          Team Shine
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            S
            Sandeep Ds
            Apr 7, 2022
            Resolved
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            Resolved

            I am jobseeker registered on shine.com few years back but not active. when I am searching for new job change I received a call from Shine.com
            representative on "06-April-2022", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/(Annu)-,
            initially i showed no interest but then he(Saurabh Kumar) started flattering about the services offered by them,
            wherein he said they will assign a dedicated "Relationship Manager" for me and she will closely work with me to help me to get new Job within few months with this nominal fees only
            and i don't have to make any further payment. So, i paid this Rs.3292/- and then she said they will assign a Relationship Manager(Sahil)
            and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.

            As per the Service Highlights

            Reach out to 1000+ consultants.
            We send your resume to 1000+ consultants
            We help you apply to undisclosed vacancies

            Next "Sahil" (Relationship Manager) called me on "07-April-2022" at 12.30pm IST and initially
            he asked me about my Job preference and post discussion, hhe told me in order to avail good Job,
            i would have to get profile sevice and would need make payment of Rs. 4673.00/- and Rs. 7197.00/- and i would get service from excellent shine.com for lifetime.
            They said nothing will happen as this is reputed company of Hindustan times and denied for refund. I don't need any service from shine I need my money back.

            Below are payment i made to shine.com:-
            First payment (Paid) -- Rs.3292/- (Product :- Application Booster Package)

            I attached the receipts of every transaction.

            I would really appreciate and be thankful to you, if you could help me get my full amount refund from Shine.com at the earliest.

            Please let me know, if you need any other details or information from my side.

            Thank you very much for you help in advance.

            Thank you & Best Regards
            May 18, 2022
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Apr 07, 2022
            Updated by Sandeep Ds
            Attached the payment details.

            Apr 12, 2022
            Updated by Sandeep Ds
            There is no update from the Shine team on this. Please escalate this as there is no response on this. They try to take undo advantage of this and give some reasons.
            Verified Support
            Apr 16, 2022
            Shine.com Customer Care's response
            Dear Sir,

            Refer to your complaint, we would like to notify you that you had made the payment against the services which has been activated.

            Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at attractive prices and it is up to you whether to avail or not.

            We request you to please utilize the service and take a maximum benefit of it.

            Regards,
            Team Shine
            Shine team, Please check and refund the payment
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              A
              adithya boyapati
              Apr 7, 2022
              Resolved
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              Resolved

              Address: Shine.com

              Today I got a call from Pooja that she is calling me from Shine.com. She discussed with me the Application Booster package and she asked me to pay 3657/- upfront and I have paid the money and then she told that she will forward my resume to Rajesh Rana(r.[protected]@shine.com) and she told me that he will help me with my career and I blindly believed that and at 6:50 PM he(Rajesh Rana) called and he told me that we help me with my new job opportunity and for that first I need to pay 8259/- and I have blindly paid that money even when I was not willing to pay that huge money and he keep on insisting that the money that you will be getting after getting the job will be so less when compared to this money and then after I paid that money. He sent me another link for the payment of 15, 338/- telling that it will be for the Featured Profile and he repeated the same story that I will be placed in a better company and then while I was in the call again he sent me the 3rd link to pay 24779/- for Jobs on the move: 180 days and then I realized that I was tricked and this time. I clearly told him that I was not willing to pay and he argued with me for an hour in order to do the payment as I was not willing to pay he even offered me the discounted price of 17700 and still I told him that I was not willing to pay and I told that I need my money refunded back as I realized that it was a kind of cheating. Then he is telling that the money is non-refundable which he didn't tell to me at starting.
              I was requesting you to please help me with my money refund. I have spent my entire salary listening to their words and now I was regretting for the things I did. Please help me with the refund.
              May 21, 2022
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2022
              Shine.com Customer Care's response
              Dear Sir,

              This is an isolated case that we have deeply investigated to understand what happened on that day. As a company, it is our responsibility to make aware of our customers about the services, and for the same, our team called you and proposed you for the services and our team had not used any wrong word or wrong commitment while proposing the services. I agree that they convinced you and encourage you to buy the services which are a part of the responsibility to make the client aware of the service and help them to enhance their career. You had made the payment through the proforma invoice from your system and below the PAY NOW button all the terms and condition is mentioned.

              In our best efforts to keep our customers happy and satisfied, we can provide you the swapping option. This is the least that we can do in light of this unfortunate event. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers.

              Thank you for your valuable feedback that will help us continue improving our customer service. We appreciate your continued support as our reliable customers.

              Regards,
              Team Shine
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                V
                from Mumbai, Maharashtra
                Apr 2, 2022
                Resolved
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                Resolved

                Dear Sir
                The customer care from Shine is giving false information.
                On web site, they advertise service something and they are charging for the same service more.
                Similarly, they are sending me a freshers job post in a different sector.
                I am an engineer with 20+ years of experience and they are sent banking assistant for the fresher job.
                May 8, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Greetings from shine learning.

                Refer to your complaint, the issue has been shared with the concern team member, they will contact you shortly.

                If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                Regards,
                Team Shine
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                  S
                  suparnoleo
                  Apr 1, 2022
                  Resolved
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                  Resolved

                  This is with regards to Shine Learning. Last year I bought a product from Shine Learning. It was a web-based remote course. I had to take a loan to pay the EMIs. It was a certification course, and they mentioned that the course fees includes the certification fees. A total of Rs. 27427 was taken from me.

                  They mentioned that upon course completion, a voucher would be given through which I could take the certification exam. ( The certification will be provided by Amazon0. However, upon cpmpletion of the course, they mentioned that I have to wait for 45 days as it is a policy. My point is :

                  1. This was not mentioned to me when the course was sold to me, I contacted the person who sold the course to me, she is no longer working for shine and she said that she wasn't informed by her Shine learning that there was a waiting period of 45 days. Thus, this accounts to misleading selling techniques and withholding information from consumers. I kept sending mails to them, and called them and they kept mentioning the same thing. It seems as if they don't understand English.

                  2. My course was completed in the month of January 2022. It is March now, thus, 45 days are already over, yet I have not received my voucher, which is worth Rs. 11403

                  The most upsetting part is that I took a loan for this and they have been avoiding my calls and mails.
                  May 6, 2022
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 05, 2022
                  Shine.com Customer Care's response
                  Dear Suparno,

                  We hereby acknowledge receipt of the email you have submitted.

                  We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                  Thanking you and assuring you of our best services at all times.

                  Regards,
                  Team Shine
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                    N
                    nandakpm
                    from Malappuram, Kerala
                    Mar 29, 2022
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                    Address: Pournami, Po Biyyam, Ponnani

                    I received call from shine.com to register the job hunt and asked me to pay Rs. 3k.once I completed this payment theybasked me to pay another payment in USD 76 and 187..The company not provided me the full information and asked them to refund the payment which is paid without optsining the service. They refused to pay the money and kindly advise me how to get the money back
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir,

                    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                    Regards,
                    Team Shine
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                      D
                      Dhananjay chincholkar
                      Mar 28, 2022
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                      Address: nashik, msharashtra

                      I had received call from shine regarding registration, then i had done payment regarding this. after that first payment another invoice received, that payment also done like this i had maid near 23546/- rupees payment.
                      each payment invoice i was asking to shine representative is this final payment or something else remaining he told this is last one, but after that payment i had received new payment invoice for another 14526/-.
                      i had discussed with his senior also he told total 25000/- package is suitable for your resume. after paying 23546/- i have to pay 14526/- it means package goes around 38000/- approx.
                      on call representative never tell about total package cost, after one invoice payment i had received 5 invoice copy for payment one by after each invoce payment. So i request to shine team dont do this kind of fraud . i want return the money back
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir,

                      Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                      Regards,
                      Team Shine
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                        K
                        Karishni
                        Mar 26, 2022
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                        I received call from one of the shine recruiter and I they told that I have to make payment to get the job.blindly i believed them and later came to know that it is fake..please help me to get my money refund
                        Shine.com customer support has been notified about the posted complaint.
                        Dear Sir,

                        Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                        Regards,
                        Team Shine
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                          Shyamal Das Goswami
                          from Guwahati, Assam
                          Mar 26, 2022
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                          Sir
                          Your employees are not yet behaving property and gently the are forcing me to take premium membership.
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir,

                          Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                          Regards,
                          Team Shine
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                            @bu
                            Mar 24, 2022
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                            Hi shine team,
                            I received call from your team regarding paid service. First your team initiate with 3500 after that they charged me step by step nearly one lakhs and fifty thousand by emotional threat .kind request to refund my amount . At least cancel my certificate course and study item refund that amount .it will helpful to pay my hospital bill my mom in critical situtation
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                            Regards,
                            Team Shine
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                              S
                              Mar 24, 2022
                              Resolved
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                              Resolved

                              Address: Shine.com, 11th Floor, Park Centra, Sector – 30, Gurgaon, Opp. 32nd milestone Phone - 0124-6096096/97, 18005727007 Give us a missed call at 0804710664
                              Website: learning.shine.com

                              Respected team,

                              This is about a refund as shine has commented me a different product and bill me for a different product, I have been misguided by the advisor from shine, as he told he that I will be helping you with job overseas for a manager profile, however I can see the product for different things which is not required, he has misused the authority. I asked to stop the things and he was laughing on the call, however I have not use a single service of shine learning, however I demand a refund from shine as they are mentally harassing me.

                              I have highlighted the same thing but they are not helping me with the same, I would be registering a police complaint and with cyber crime department also.

                              I have shared the same thing to my bank also.

                              Please help me with the same thing, as it's an humble request from my end
                              May 6, 2022
                              Complaint marked as Resolved 
                              Shine.com customer support has been notified about the posted complaint.
                              Mar 24, 2022
                              Updated by [email protected]
                              You can drop me an email at [protected]@ymail.com
                              Verified Support
                              Apr 01, 2022
                              Shine.com Customer Care's response
                              Dear Sir,

                              We have already replied to your all concerns via email.

                              Also, our concern member will connect you today and explain you the process.

                              If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                              Regards,
                              Team Shine

                              Regards,
                              Team Shine
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                                K.Rajeshkumar
                                from Navi Mumbai, Maharashtra
                                Mar 21, 2022
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                                Address: C3V4+F8 Gurugram, Haryana
                                Website: http//:shine.com

                                Please help me, today( 21.03.2022 ) I get call from"" shine.com"" [protected] but there are say no refund . Please help me I want really true job .If you do not arrange so kindly provide my refund that my humble request already my family in so many problems you don't make more, , please help!!!.
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                Regards,
                                Team Shine
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                                  K.Rajeshkumar
                                  from Navi Mumbai, Maharashtra
                                  Mar 18, 2022
                                  Resolved
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                                  Resolved

                                  Fake job offered and money scams.

                                  Address: Sector 34,Kamothe ,Panvel.

                                  Dear Team,
                                  I got a one E mail for lab technician job in Singapore on 17/03/2022, from shine.com ( [protected]@aol.com )

                                  I would like lab technician job, so I reply to intrested.then call to me one madam, this told resume and other document sent to me. I forward the details. Then she told reference amount (Starting) 5400 you to pay. I paid the amount.

                                  Then she contact the following
                                  Telephonic...
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                                  K
                                  K.Rajeshkumar
                                  from Navi Mumbai, Maharashtra
                                  Mar 18, 2022
                                  Resolved
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                                  Resolved

                                  Address: Sector 34,Kamothe ,Panvel.
                                  Website: Shine.com

                                  Offered fake job and fake interview all are fake. identify scams, money scams.I paid for 130400 for job but they are ofter getting money put a mobile phone switch off.
                                  Mar 20, 2022
                                  Complaint marked as Resolved 
                                  I am K.Rajeshkumar from Tamil Nadu State, sivagangai district 630702.I currently working in Navi Mumbai past 2 years. I applied for Lab technician job to Singapore in via shine application.this application also available in playstore. After the applying I received a call from shine HR-pankaj, then asking for registration fees 5400rupess then we arranged the interview to mount Elizabeth medical center, Singapore. After the interview asking job security deposit 15000 rupees and they are provide candidate application form.then asking 25000 rupess for visa process and 30000 rupees for medical insurance, 55000 rupess (1000singapore doller) for job appointment letter .I paid all amount but 09/03/2022 this date asking 20000 for salary account opening, that same time another person call to me, ( Name-Anurag Upadhyay) he say: you don't pay 20000 rupees to pankaj(1person). because he's job is done pending procedure forward to me( 2person) so pay 20000 rupees to another account. But I already totally paid 1, 34, 000 rupees following account Holder name : shine recruiter Account no: 10085585962 Ifsc code: IDFB00 21331 I received the email following Email account. Shine .Com Shine.com Mount Elizabeth Hospital Then ofter 2 day pankaj called to me and say your all documents are receiving to you in courier on 16/03/2022 and after the date he switched off all contect.I can't to reached anyone.I have all money transfer details, and bank details, bill copy, contact numbers for Pankaj 9818317801, 9289692391 Anurag Upadhyay-9971751362, 8373939536 Kindly to help for needful action and refund. Your truthfully, K.Rajeshkumar.
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 21, 2022
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                  This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                  Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                  Regards,
                                  Team Shine
                                  I needed refund.
                                  Dear Sir,

                                  Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                                  Regards,
                                  Team Shine
                                  Please help to refund, can't survive in society, !!!"" Please try to understand ..
                                  Supports00's reply, Mar 21, 2022
                                  Kindly tell us your email id
                                  's reply, Mar 22, 2022
                                  Call me 750 57 378 19

                                  [email protected]
                                  K.Rajeshkumar's [Complaint's author] reply, Apr 4, 2022
                                  's reply, Apr 5, 2022
                                  Your complaint has been closed.That's why you didn't complete the process.

                                  [email protected]

                                  750 57 37 819
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                                    M
                                    Mamonikar
                                    from Dhanbad, Jharkhand
                                    Mar 16, 2022
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                                    Taking money and not not giving. Took money on20.01.22
                                    Shine.com customer support has been notified about the posted complaint.
                                    They are answering but not not returning money even I have receipt and they told that they will take 49 days to return.
                                    Dear Sir,

                                    Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

                                    Regards,
                                    Team Shine
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                                      A
                                      Aartija
                                      Mar 14, 2022
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                                      I have received call from your shine team and they told me that tomorrow Job interview has been fixed and said iam sending u on watsup zoom plus link .I have opened the app for generating job interview id but after that the application is for Rs.10 payment then I call him and said no one is charging for job recruitment he said this is lifetime fees u need to pay .Then I try to make the payment of Rs. 10 but iam not receiving the otp but after few minutes 2 Otp received one of 40000 and another of 4000 and I have not entered otp and Rs.4000 deducted from my account.I call him again and said that how Rs.4000 deducted from my account he give me assurance that it is not possible I will check and call back u again . After that this fraud incident iam trying to call that guy again he is not pickuping my call and even continuously iam messaging on watsup he is not reverting me.Iam sharing u watsup conversation.kindly process my refund back.
                                      Shine.com customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Thank you for contacting us.

                                      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                      Regards,
                                      Team Shine

                                      Regards,
                                      Team Shine
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