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Shine.com Complaints & Reviews

3.9
Updated: Jul 10, 2026
Complaints 4476
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Shine.com reviews & complaints page 32

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R
Ritesh Surve
Jun 8, 2022
Resolved
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Resolved

Address: Mumbai

But i don't want that RM shiva on call.
He is a scam
IN20220604_670073 Education verification Plus PackageTransaction ID: IN20220531_[protected]_[protected]
What services you are giving me after paying for education and Professional services.
He said I will receive a link where I need to upload my documents.
I haven't received yet.
I don't want your service. Please refund my money.
He just said that I need to pay only for verification, but later on after payment done again said to do payment for professional verification.
After done with this again he said i need to pay for resume presentation. which was not mentioned on early start of the call.
your executive Lucky said you just need to pay 3K+ to get this services.I haven't receive my invoice for professional verification.
After the payment I haven't receive any mail.
Please refund this money. or else I will escalate this issue to higher authorities.
Disappointmentttttt
Such a shame on big brand.

Regards,
Ritesh Surve
Jul 9, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2022
Shine.com Customer Care's response
Dear Sir,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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    P
    PINKI SINGH CHAUHAN
    Jun 7, 2022
    Resolved
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    Resolved

    I was searching for job on Google when I shaw a website shine.com where they offer so many jobs I created my profile in the website and submitted my resume after few days I received a message from shine.com and It says that there are recruitment for freshers and MNC jobs in All India and provided contact details of a person named Aditya Roy who said that you have to don't pay any money before the job confirmation then I received a mail which says that this is the online test I gave the test and give him the screenshot on WhatsApp after few minutes I received two mails one was job confirmation letter which says that I have been posted on Swami Vivekananda International Airport Naya Raipur Chhattisgarh And My post was Air Ticketing and the other mail was the training letter where they said that my training will start from 12th June 2022 and they will provide a kit which contains a laptop a mobile phone and a walkie-talkie, and when I tell them that I got the letter they asked me to pay rupees 2500 for further process so I paid the amount through PAYTM and when I paid the amount they said that I also have to pay a security amount of rupees 8750 (refundable) so I paid the amount. Next day they ask me to give rupees 12000 to open my account in HDFC Bank in which I will receive the money I have been paid to them but I don't have the amount so a person named Aditya Roy says that he will pay rupees 4000 for me and his colleague Prateek Thakur give 2000 rupees and I give 3000 so after that Prateek Thakur said me that the process is completed and I will receive an OTP on my number but I didn't receive any OTP on my number till 3 pm so I call him back but he doesn't reply after few hours I again call him than he picked up the call and when I ask him about the OTP he said that there are technical error that's why I don't receive the OTP when I ask him that tomorrow the OTP will be provided he said that I have to wait till Monday on Monday he will provide me the OTP and my passbook, debit card and my HDFC Bank account details will be provided to me by courier so I don't know that this is a scam or not but I will wait till Monday and if I don't get the OTP I will complain to the cyber security department so that I can get my money back I request shine.com to help me to get my money back and remove all unverified jobs from their site, just because of it I lost all my money and became a victim of this fraud shine.com also have a responsibility to help me to get my money back.

    The total amount I lost is 14250 rupees which means a lot for me and my family.

    The number of Aditya Roy, Vivek Roy(Hr) and Prateek Thakur is provided below 👇👇

    Aditya Roy: [protected]
    Vivek Roy:[protected]
    Prateek Thakur:+[protected]
    Jul 12, 2022
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Jun 10, 2022
    Shine.com Customer Care's response
    Dear Ma'am,

    Refer to your email, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

    Regards,
    Team Shine
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      V
      V R , Manu (KTN), Vodafone Idea
      Jun 6, 2022
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      I am sorry to inform you that on 30th of May, i accidentally given a ring back to your number and under the pretext of document upload, your manager named Pankaj had made me many online payment one after the other...Finally only i could make out that same was near to 2 lakhs and none of the commitments were kept post that..Since this is a financial burden on me, please do the needfull to refund the amount ..Or else i am planning to move to consumer court as i got all the call recordings..Expecting a positive reply from your side at the earliest
      Shine.com customer support has been notified about the posted complaint.
      Dear Sir,

      Greetings from shine learning.

      Refer to your concern, the same has been shared with the concern team member, they will get back to you shortly.

      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

      Regards,
      Team Shine
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        Y
        yadavhitendra01
        from Gurugram, Haryana
        Jun 3, 2022
        Resolved
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        Resolved

        Beware!!!

        Got a call today from a lady claiming to be from shine. She must have looked my profile from the real Shine, and offer to provide extra service where they will update my profile so more companies could see, , ,

        At first I said NO to paid services but then she said it's just 10 rupees which is not so much. She thn shared this link on my WhatsApp www.shinejobregister.com and ask me to register there even when I already had my account registered with shine.. with a few details I was able to register thn she provided me some ID to enter and validate which redirected me to payment page.. their payment page itself is suspicious it not only asked my card infor but my email address and phone number registered to the card... Thankfully I was facing network issue due to which OTP was delivering late so I disconnected the call and decided not to proceed further...

        After few minutes, I received an MSG from bank sharing the OTP for the transaction of 25000.
        Jul 5, 2022
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 04, 2022
        Shine.com Customer Care's response
        Dear Sir,

        Greetings from shine learning.

        Refer to your email, we would like to inform you that many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        This is to bring your kind notice that details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extracting heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

        Therefore job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times. Request you to please not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

        Regards,
        Team Shine
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          T
          The beauty of nature
          Jun 3, 2022
          Resolved
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          Resolved

          Hii, I am Divya Iyer I got a call from shine.com on 22 nd April 2022 at around 1 o clock he told me that I am shortlisted and he will lined up my interview in three banks HDFC Bank, icici bank and Axis bank..for that I have to pay rupees 29 for registration..at that moment I was not convinced..but somehow he convinced me and he send me a link on my whatsapp and on call he guided me to fill the form.i filled the form..when I pressed the next comes the payment ..it is to be done only debit card..I spoke to him on call I will pay only Google pay..but he convinced again to pay through debit card..when I put my debit card details on that ..I also put my OTP on that form..than after that when I checked my balance in my bank..I came to know that the amount has been deducted of 66000..I don't know what to do.. I called him he picked my call and he told he will refund my money..he guided me on call how to claim for refund..I followed his direction by going back the same link shine.com.at that moment I don't have any choice of listening to that person becoz I lost my 66000 I was fully trapped by that person..please resolved my case as early as possible.here enclosed below the link he send me and the mobile no where I received call.
          Jul 5, 2022
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 04, 2022
          Shine.com Customer Care's response
          Dear Ma'am,

          Greetings from shine learning.

          Refer to your email, we would like to inform you that many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          This is to bring your kind notice that details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extracting heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

          Therefore job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times. Request you to please not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

          Regards,
          Team Shine
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            N
            Nandhini Saran
            May 31, 2022
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            Hi Team,

            I received a call from shine.com and they mentioned they are providing resume services and job offers from top MNC and they asked me to pay an amount of Rs.3292 as the charges.

            Later I received a call stating Rs.3292 is just for registration, again you need to pay 11000 to get your resume verified.

            Kindly raise a complaint on this company and please process for my refund.

            I have attached the invoice copy with this complaint.

            Thanks & Regards,

            Nandhini Samarapuri
            Shine.com customer support has been notified about the posted complaint.
            Dear Nandhini,
            We would like to apologize for the trouble you have an experienced with us recently.Here are the answers we have discussed.
            -Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.
            -You have enrolled in the below services of shine learning.
            Application Booster Package
            -We are neither a recruitment firm nor a consultant or recruitment partner of any employer. Shine.com is a platform that is used by consultants, companies, and recruiters to find the right match for an opening. A job/interview is not guaranteed, please understand we only help you boost your chances of employment, but in the end, getting the job depends on you, your skills, etc.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            Regards,
            Team Shine
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              A
              AshwiniAshok
              from Bengaluru, Karnataka
              May 24, 2022
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              I got call from shine.com for a job and told that to proceed further i need to pay some 3k registration charges. After that i got call from relationship manager and started live process to and when he started for each and every service asked me to pay to proceed further and i almost paid 80k for the services and again asked me pay 53 k as last step which i was not ok and i told shine im not ok so please cancel my services and refund my money, which they are not ready.Please help me to get refund
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              May 26, 2022
              Shine.com Customer Care's response
              Dear Sir,

              Refer to your email, we are unable to track the order with the help of an email id. If you are a paid client then please share the registered details so that we can trace the order and address your issue.

              Regards,
              Team Shine
              May 26, 2022
              Updated by AshwiniAshok
              Please find attached order details for your reference.

              Verified Support
              May 27, 2022
              Shine.com Customer Care's response
              Dear Sir,

              Greetings from shine learning.

              Regarding your complaint, we have already allocated you to the appropriate team, which is currently working on it.We are also addressing to your emails.

              Regards,
              Team Shine
              May 27, 2022
              Updated by AshwiniAshok
              Thank you, I had confirmed Shine not to activate my services till I confirm but they have initiated it. I will not accept this.
              May 27, 2022
              Updated by AshwiniAshok
              Please confirm I should pay any charges to resolve this issue
              Helpful
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                S
                Sri Kanya
                May 21, 2022
                Resolved
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                Resolved

                Dear Sir / Madam
                My name is Sri . I registered on 21 May 2022. We have received the call from the Shine executive to avail the job offer services.which I had paid for 3292.
                today representative called me said He is SHiva from Shine at 04:10 PM asked me about my Job preference . he told to avail the Job i would have to get 2 services you need to pay 10560 but before he did not mentions the amount after the again ask for 15704 amount. this 1st Payment: 3292/-Application Booster Package
                2nd Payment: 10560/-Resume Writing Education Verification Plus Package
                3rd Payment: 15704/-Job Profile Verification Plus Package, Linked-In Profile Summary
                i said this is final payment of your all services said yes. After he made the payment he was asking for another 35000/- i paid, this was not told earlier.
                so i requested him to connect his manager refund the amount its fraud/cheating us and i need full amount to be refund to which they denied their is no refund system in shine
                total payment done 85000/-
                i would like to request really appreciate if could get full amount of refund from shine.com as earliest
                Please let me know if need other details require from my end.
                thanks for your help in advance
                Sri
                Jun 27, 2022
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2022
                Shine.com Customer Care's response
                Dear Sir,

                Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                Regards,
                Team Shine
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                  S
                  Shanky17
                  from Mumbai, Maharashtra
                  May 18, 2022
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                  I have been forced to pay for a resume service where shine guys claimed that I will get job opportunity every week. I have paid them fully but there is no respect p inse from shine team now.
                  I want my money back
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir,

                  Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                  Regards,
                  Team Shine
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                    Y
                    yasmeeen fathima
                    from Hosur, Tamil Nadu
                    May 17, 2022
                    Resolved
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                    Resolved

                    Website: Shine

                    Worst service this is the second time i have trusted shine and i have similar bad experience which i had 5 years before. I have applied for higlighting my frofile and paid ariund 2.5k and lady said i will be assigned to a relationship manger. Mr Phupshender was assigned and he informed me about the service after andbstarted sending me the link he asd me to mKe paymementbwhich was around 3 k somwthing which i paid then after each and every services he forcefully made me to pay around 50 k with harsh tone i said i dont require and said dont want to pr0ceed further hebsaid there is no such cancellation and amount cannot be refunded after he made me to pay amount no rsponce from his side i have all paymnetbinvoice proof and also call recording i have aslo mailed yo [protected]@shine .com but only default mail is been received if funds arw mot getting refund i will not be left no other choce ortger going to consure forum and social media
                    Jul 1, 2022
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    May 26, 2022
                    Shine.com Customer Care's response
                    Dear Yasmeen,

                    Refer to your discussion with your service account manage, hope all your concerns has been resolved.

                    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                    Regards,
                    Team Shine
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                      D
                      Dmourya
                      from Ratlam, Madhya Pradesh
                      May 16, 2022
                      Resolved
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                      Resolved

                      Mera naam deepak mourya hai mene shine. Com per job ke liye register kiya tha aur shine. Com se mujhe call aya aur kaha aap ko hdfc bank me assistant manager ki post ke liye selection huaa hai aap ko band ke liye RS36800 rupaye liye mene o Rupeey mene unke account mein transfer ki or fir job nhi diya mujhe paise le liya
                      Unhone mujh kaha ki hum shine. Com bol rhe hai kyu ki mene shine. Com register kiya tha.
                      Uhane apna naam Anuraag, aur garima btaya aur HR hai esa bola
                      Mob. No. [protected], [protected], [protected]
                      Account no. Ac- Sun enterprise
                      Ac- [protected]
                      Ifsc-MAHB0001882
                      Bank of Maharashtra
                      Gmai. Id [protected]@gmail.com

                      Sir aap se nivedan hai ki aap mere paise wapas karwa digite. Please sir
                      Jun 27, 2022
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      May 16, 2022
                      Updated by Dmourya
                      Mera naam deepak mourya hai mene shine. Com per job ke liye register kiya tha aur shine. Com se mujhe call aya aur kaha aap ko hdfc bank me assistant manager ki post ke liye selection huaa hai aap ko band ke liye RS36800 rupaye liye mene o Rupeey mene unke account mein transfer ki or fir job nhi diya mujhe paise le liya
                      Unhone mujh kaha ki hum shine. Com bol rhe hai kyu ki mene shine. Com register kiya tha.
                      Uhane apna naam Anuraag, aur garima btaya aur HR hai esa bola
                      Mob. No. [protected], [protected], [protected]
                      Account no. Ac- Sun enterprise
                      Ac- [protected]
                      Ifsc-MAHB0001882
                      Bank of Maharashtra
                      Gmai. Id [protected]@gmail.com

                      Sir aap se nivedan hai ki aap mere paise wapas karwa digite. Please sir
                      Verified Support
                      May 26, 2022
                      Shine.com Customer Care's response
                      Dear Sir,

                      Thank you for contacting us.

                      As per our discussion, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                      Regards,
                      Team Shine
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                        M
                        Manish Allumula
                        from Rajahmundry, Andhra Pradesh
                        May 16, 2022
                        Resolved
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                        Resolved

                        Address: Avanti Nagar. Apsp. KAKINADA

                        Today I got message from Shine. That some electrical engineering job's in Singapore. And they send some number and i called her. She told that some electrical job's is available in Singapore. I have to send my certificate copies to that number after that i have to pay 4500rs. And it is refundable. And they send email also through these details. Soo i want to know that it's real or fake.
                        Jun 29, 2022
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        May 26, 2022
                        Shine.com Customer Care's response
                        Dear Sir,

                        Thank you for contacting us.

                        As per our discussion, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                        Regards,
                        Team Shine
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                          M
                          mishra896
                          May 14, 2022
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                          Address: 11th Floor, Park Centra, Sector-30 Gurgaon Gurgaon District Haryana India 122001

                          One of shine executive call me on my number [protected]. after that my brother pick call . he explain and manipulate his mind to make payment.
                          one by one shine.com charge 3 payments -3561.14 RS/-, 6166.16 RS/-, 5804.41 Rs/- . I want to refund my my money because I don't want any services.
                          my registered mobile number [protected]
                          register email Id:- [protected]@gmail.com
                          Shine.com customer support has been notified about the posted complaint.
                          May 18, 2022
                          Updated by mishra896
                          Team, People from shine are sending me WhatsApp's to send documents. Somebody named RAJ is messaging, whatspping, me for details. They are not doing any formal conversation, even when i request them too. They have started harassing me and mis-behaving with me and threatening me. request your urgent help to make them refund my money. he told me send 1000 RS/- via upi id which is [protected]@fbl. I am attaching the whatsapp images. Now I also want to lodge a harassment complaint against them additional to the fraudulent activity. Please let me know my next steps.

                          May 18, 2022
                          Updated by mishra896
                          These ppl are harassing me and mis-behaving with me and not refunding my money which they have taken from me by give incorrect information. Complaint already registered. I have attached the screen shots of the communication shared with this company.
                          They are a team of fraudulent individuals who con people by giving incorrect information and later when caught they harass consumers, threaten consumers and mis-behave with consumers.

                          i received 3 calls different different person for money transfer against to refund.

                          Request your strict action against this company. Do let me know the steps further I should take. I am ready to take all necessary steps to penalise them for the stealing my money, mental harassment and threating me.
                          May 19, 2022
                          Updated by mishra896
                          ONCE AGAIN SHINE.COM EXECUTIVE CONTACT ME, TRY TO HARASS AND THREATENING.
                          THANKS SHINE.COM . HE TOLD ME THAT YOU COMPLAIN AGAIN AND AGAIN, YOU HAVE GOT YOUR MONEY BLOCKED. TOLD YOU THAT THE REFUND PROCESS WAS TOLD TO YOU TO RETURN IT EASILY, NOW NO ONE CAN REFUND, WE ALSO GAVE THE CONSUMER COMPLAINT TO ME WITH A FAKE REPORT.
                          YOUR EXECUTIVE AND YOUR ORGANIZATION WASTE. IT'S WONDERFULL TO GIVE ME THIS USELESS APPORTUNITY.

                          Verified Support
                          May 26, 2022
                          Shine.com Customer Care's response
                          Dear Sir,

                          Refer to your discussion with our service account manager, hope all your concern has been resolved.

                          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                          Regards,
                          Team Shine
                          Jun 17, 2022
                          Updated by mishra896
                          No issue solved by any one ... You and your team are doing a wrong work, no one call me
                          Jun 17, 2022
                          Updated by mishra896
                          no body call me, you are writing a fake statement on this portal
                          Oct 13, 2022
                          Updated by mishra896
                          ONCE AGAIN trying to do fraud with me by shine.com, please look into it and resolve my query and refund my money ASAP

                          Your amount is block . Because Raj is Hr Manager.
                          No issue solved by any one ... You and your team are doing a wrong work, no one call me
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                            A
                            Abhi@2022
                            from Pune, Maharashtra
                            May 13, 2022
                            Resolved
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                            Resolved

                            Address: FLAT C6 SAI ANAND PARK, GYANDEEP COLONY NO 2 KARVENAGAR
                            Website: shine.com

                            See below email sent to shine.com, they made fraud with me and kept the charges hidden from me and asked me pay the amount by not having transparency. So please look into on priority as i lost Rs 23000 due to same.

                            Dear Mohammad Taiyab - shine team

                            As per last telephonic conversation with one of your Senior people, I am not interested in availing the services as it was not made clear by the shine team about the hidden charges per service.

                            I would like to get a refund of my Rs 23, 000 amount as I don't want to continue my services with you.

                            I have already raised complaint with the consumer forum with telephone recording of the conversation with me where i have asked many a times about the charges but it was not made clear to me at front and your representative made me fool by asking me to pay one time payment only but after that i asked him if it is required to pay again as i am not comfortable with the amount as i already paid Rs 9000 but after that payment he again sent me link for payment of Rs 14, 000 which he said this is the last payment which i have to avail.
                            After this payment he again sent me a link for R 18, 000 which was not completely acceptable for me.

                            This is a kind of fraud in my view. No clarity given about the service charges and about the total amount for the services.

                            So I request you to refund my amount within 7 days from now.

                            If my money is not refunded I will take the legal route to get my money back.

                            After 7 days my lawyer will deal with your team.

                            Regards
                            Abhijit Bhoot
                            [protected]
                            Jun 29, 2022
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 26, 2022
                            Shine.com Customer Care's response
                            Dear Sir,

                            Greetings from shine learning.

                            Refer to your services, team tried to call you for discussion, but were unable to get through so please share time for discussion so we can assist you in a better way.

                            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                            Regards,
                            Team Shine
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                              S
                              Sapnayadav
                              from Gwalior, Madhya Pradesh
                              May 13, 2022
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                              I paid 15000 rs to swati rathore, himanshu singh...they both promised me to give me job once i give money...but now they r not answering my calls and messages
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir,

                              Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                              Regards,
                              Team Shine
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                                R
                                Roopana T
                                May 12, 2022
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                                I was forced to make payment without proper explanation on services with mislead information
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Sir,

                                Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                Regards,
                                Team Shine
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                                  M
                                  Mansi Kadam
                                  from Mumbai, Maharashtra
                                  May 12, 2022
                                  Resolved
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                                  Resolved

                                  I have been called by your shine.com representative Mr. Sahu from landline no.[protected] on 7th May 2022 at 12:04 pm and told me that shine.com is exploring job opportunities and based on my work experience I will get a good job opportunity with a decent salary package. Then he asked me for a subscription to avail of the shine's services. I told him to wait for two days. I will think it over and let you know. After 2 days i.e, on Monday 9th May 2022again he called me on my mobile and told this and that about their services. But did not give me an understanding of the services and heavy service charges thereby. Thereafter he introduced Mr. Abhimanyu as per him as a relationship Manager, to look after services. Thereafter whenever Mr. Abhimanyu called me had a new demand after paying the previous one which didn't spoken of before.
                                  The service charges of Rs.29607.43 I have paid in total to shine.com till today. The details are as follows:

                                  Transaction ID

                                  IN20220509_[protected]_[protected]

                                  Name

                                  Mansi Kadam

                                  Email

                                  [protected]@gmail.com

                                  Amount (INR)

                                  8376.00

                                  Address

                                  City

                                  Transaction ID: IN20220509_[protected]_[protected]
                                  Merchant: www.shine.com
                                  Amount Paid: 3373.61
                                  Order Date:[protected]:20:28

                                  Transaction ID

                                  IN20220509_659542_162647

                                  Name

                                  Mansi Kadam

                                  Email

                                  [protected]@gmail.com

                                  Amount (INR)

                                  4932.00

                                  Address

                                  City

                                  Description

                                  Description: Shine.com

                                  Your Shine learning payment confirmation

                                  Your Invoice details:

                                  Transaction ID

                                  IN20220512_660904_140605

                                  Name

                                  Mansi Kadam

                                  Email

                                  [protected]@gmail.com

                                  Amount (INR)

                                  12925.82

                                  Address

                                  City

                                  Description

                                  Though I didn't have funds and borrowed from my friend with an aim to repay him back when I get a decent job.
                                  But unfortunately everything what was going on was for deceiving and money laundering and cheating under the name of shine.com
                                  Jun 28, 2022
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 26, 2022
                                  Shine.com Customer Care's response
                                  Dear Ma'am,

                                  We agree with you that you were having a lot of expectations based on the enrolled services. Our team has suggested more services based on an evaluation on your profile that could add professional credibility and your profile could be represented very uniquely with multi skills.

                                  We greatly esteem your relationship with our company and are very sorry for the inconveniences you have suffered. We have connected with you to address the concerns but we did not find any concrete reason and services were activated based on your approval during the welcome call. We are sorry to inform you that the refund could not be processed at this time due to our policies and the time it has spent with you.

                                  We always have suggested you utilize the services as you have taken to making the payment.

                                  We promise to always offer you the best assistance possible. Please accept our apologies and utilize the services and avail the benefits accordingly.

                                  Regards,
                                  Team Shine
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                                    A
                                    May 12, 2022
                                    Resolved
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                                    Address: 501 sankalp residency

                                    This is with great disappointment writing to an esteemed organization - shine, with lots of hope I have taken the premium services from shine when received a call from Mr.Ankit stating there would be a senior relationship manager assigned, my profile being highlighted and sent to many recruiters and help me 24/7 in resume building and being verified profile on shine all these services for 3657/- I have paid the amount and received a call from Mr. Nitin - Sr. Relationship manager. I am really disappointed by the communication of Mr. Nithin who was very arrogant and rude. He was forcing me to pay an additional 6017/- to get my profile verified even after I clearly stated cant go ahead with that service due to the current personal commitments I have and wanted to go forward with the service I have opted he had drastically cut the call stating it won't be possible and tried to dodge my repetitive calls, finally answered and spoke to me very rudely and adamantly, this is clearly not I expect from such esteemed organization. He was very persistent in paying the amount demeaning me saying you can't be money-minded and should not think about such small amounts. I had great regards for Shine Portal but with the ongoing communication and service provided by your employee Mr. Nitin, I don't want to go ahead with the service taken. Kindly look into the matter and refund the amount to my account immediately or I would like to take this legally because all you are doing is a very big scam and not being transparent about your services. I am gonna post the conversation I had with Mr. Nitin on all the other Job Portals and alert all the people about the scam and pathetic services you provide. Please don't take me wrong this isn't threatening but very hurtful words from a common job seeker who was clearly cheated by Shine organization
                                    Jun 27, 2022
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 26, 2022
                                    Shine.com Customer Care's response
                                    Dear Sir/Ma'am,

                                    With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was unanswered. Hence, we request you to kindly provide us a convenient time.

                                    So that we can get in touch with you and explain the process of the services.

                                    Regards,
                                    Team Shine
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                                      S
                                      Saahil Saxena
                                      May 7, 2022
                                      Resolved
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                                      Resolved

                                      I got the call from shine to attend a direct HR round for the company named
                                      Samsung India Electronics Pvt Ltd at a center in Karol Baghwithout any interview process.They also stated that the company has shortlisted the profile.
                                      Jul 1, 2022
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 26, 2022
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Thank you for contacting us.

                                      As per our discussion, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                      Regards,
                                      Team Shine
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                                        K
                                        Kathirvr1
                                        from Erode, Tamil Nadu
                                        May 7, 2022
                                        Resolved
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                                        Resolved

                                        Hello All,

                                        Today (7th May) i was cheated by shine.com in the name of job opportunity. Still nothing got activated also they said, i have pay further amount to activate. i just want all money to be refunded.
                                        When i asked for refund, they are cutting the call and not picking up. Kindly help in refunding 50, 000 rupees.

                                        Had a very bad experience dealing with Shine Team, initially asked to pay 3+K to enroll, then one gentleman nitin called asked me
                                        to pay Fees for carrer assessment and education verification and said without which we cant move, forcefully I paid 5.6K,
                                        I asked him is it the last payment and he said Yes. After payment he sent one more mail and ask me to pay Job verification and featured profile 10+K,
                                        I was upset and asked for reason as I was told previous was last payment.Simply Shivam was playing with words And unwilling I paid it,
                                        he confirmed payment and asked to me check mail which was for new fees Resume writing 17+K, I raised concerns as hidden charges
                                        not being told upfront but he keep aruguing with me and told without this we cant move.
                                        This way dealing with customer is misguiding or way of cheating. I was not expecting this kind of handling from renowned Timesgroup company.
                                        Shine & Time team should fix this and refund my amount ASAP
                                        Jun 27, 2022
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 26, 2022
                                        Shine.com Customer Care's response
                                        Dear Sir/Ma'am,

                                        Refer to your email, we are unable to track the order with the help of your name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

                                        Regards,
                                        Team Shine
                                        truly fraud company, cheaters. useless
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