Shine.com Complaints & Reviews

Mar 14, 2022

Shine.com Customer Care's response Dear Sir,

Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was unanswered.

Hence, we request you to kindly provide us a convenient time.

So that we can get in touch with you and explain the process of the services.

Regards,
Team Shine

Mar 19, 2022

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but the call was unanswered.Hence, we request you to kindly provide us a convenient time.

So that we can get in touch with you and explain the process of the services.

Regards,
Team Shine

Mar 08, 2022

Shine.com Customer Care's response Dear Sir,

Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

Regards,
Team Shine

Mar 08, 2022

Shine.com Customer Care's response Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Mar 08, 2022

Shine.com Customer Care's response Dear Sir,

With reference to your services, we again tried to contact you to confirm the services purchased by you, and to explain the overall process of the services but due to your busy schedule, the call was not completed.

Hence, we request you to kindly provide us a convenient time.

So that we can get in touch with you and explain the process of the services.

Regards,
Team Shine

Mar 03, 2022

Shine.com Customer Care's response Dear Shubham,

Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

Regards,
Team Shine

Apr 05, 2022

Shine.com Customer Care's response Dear Shubham,

Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

Regards,
Team Shine

Mar 03, 2022

Shine.com Customer Care's response Dear Sir,

Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

Regards,
Team Shine

Mar 01, 2022

Shine.com Customer Care's response Dear Ashish,

Refer to your email, we are unable to track the order with the help of your name, if you are a paid user of shine learning then we request you to please share the contact number or the registered email id, so that we will check your profile and address your issue.

Regards,
Team Shine

Feb 28, 2022

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine

Feb 26, 2022

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Feb 26, 2022

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your concern, we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had opted the services dated on Jan, 2022

It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services. Our team member had called you up for the welcome call dated .They explained you the procedure in detail. Based on your comprehension, the services have been started.

In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
Re-initiate the service
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine