Verified Support
Jul 29, 2020
Shine.com Customer Care's response Dear Ma'am,
Thanking you for writing to us.At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com.
With reference to your email, we would like to inform you that Shine.com is a platform that brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates. We would like to inform you that shine.com also offers paid online professional courses & career skills through the shine learning portal at https://learning.shine.com.
Our official domain address is https://www.shine.com and if any mail comes from us, it will be like [protected]@shine.com.
Shine.com doesn’t charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are neither a recruitment company nor a consultant or recruitment partner of any employer. We reiterate that shine.com is a platform that is used by consultants, companies, candidates, and recruiters to find a match for an opening.
Shine.com is not responsible for, and expressly disclaims all liability for, any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the person concerned through or representing Shine.com. Job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.
We would like to assist & help you in the best possible way to find out the fraudsters. You can initiate below actions before relevant authorities for your claims;
i) File Complaint with your bank to get a reversal and file dispute form/charge dispute form/cardholder dispute form/ transaction dispute form.
Further, if you are registered on shine.com or shinelearning.com, we request you to send us your registered mobile number and email id along with transaction details.
We are happy to assist you. This response is without prejudice to our all legally vested rights.
Regards
Team Shine.com
Greetings from shine learning.
Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.
Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
Regards,
Team Shine