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Shine.com Complaints & Reviews

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Updated: Jun 29, 2026
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Shine.com reviews & complaints page 68

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S
Sidd8888
Sep 29, 2020
Resolved
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I got a call regarding resume highlighting and job offer. He told me to pay rs 2499/- for highlighting your resume for recruiter. And he told me job will be 100% guaranteed if you pay the amount. He mailed me the link of payment and i paid, than again he called me and told within 7 days company will take skype or telephonic interview but for that you have to pay 6720 rs.. What the hell?? I told i wont pay.. I was jobless for 6 months and they did this to me.. Please i want my money back from shine..
Aug 13, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2020
Shine.com Customer Care's response
Dear Sir,

Refer to your concern, we tried to contact you but unable to get through, request you to please share the convenient time for the discussion.

Regards,
Team Shine
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    Shreya sha
    Sep 29, 2020
    Resolved
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    Resolved

    Hello this is shreya sharma. I have submitted rs 1500 on 17th august regarding registration form of airlines service. I gave this money through paytm on bhikam singh account.. By getting convinced by ritu. I have made an application of cancellation of form on 17 august onwards because i wasn't sure to pay any further amount as they were demanding more money to process my application further.
    Therefore i got a mail from the company that my money will be refunded within 45 days.
    I have still not received any information regarding my refund.
    They asked us to wait for 45 days which are completed now.. Now all phone by ni number which is provided by them are switched off.. And they are not reverting over mail also..
    Supportive screenshot of my chat and communication through mail are attached below.
    I request you to take appropriate strict actions against them and help me to resolve this.
    Help
    Aug 13, 2021
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 01, 2020
    Shine.com Customer Care's response
    Dear Shreya,

    Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

    This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

    Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

    Regards,
    Team Shine
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      Bajirao Mastaani
      Sep 29, 2020
      Resolved
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      Resolved

      Website: shine and Glassdor

      Hello this is Shreya sharma. I have submitted Rs 1500 on 17th August regarding registration form of airlines service. I gave this money through paytm on bhikam singh account..by getting convinced by ritu. I have made an application of cancellation of form on 17 August onwards because I wasn't sure to pay any further amount as they were demanding more money to process my application further.
      Therefore i got a mail from the company that my money will be refunded within 45 days.
      I have still not received any information regarding my refund.
      They asked us to wait for 45 days which are completed now..now all phone by ni number which is provided by them are switched off..and they are not reverting over mail also..
      Supportive screenshot of my chat and communication through mail are attached below.
      I request you to take appropriate strict actions against them and help me to resolve this.
      Thanking you
      Aug 12, 2021
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 01, 2020
      Shine.com Customer Care's response
      Dear Shreya,

      Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

      Regards,
      Team Shine
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        K
        KS Guruprasad
        Sep 28, 2020
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        Address: Delhi, Gurgram

        Hi Team

        I hope all is well with you during this pandemic period. I am writing this note to you with disappointment and hurt that I am undergoing now while interacting with entire team. I am completely dejected and depressed

        Point 1

        A week back or so I got a call from one of your executives asking about my account on shine.com and recomending a paid subscription. The executive managed me into taking up the paid subscription by promising a lot of things and services especially pointing out my seniority in the profession and field and emphasizing again that hard for senior persons to get a new job now. It sounded genuine and also price quoted was discounted one for Rs3192 for ALL the services like Resume Booster, Highlighter, Connecting with consultants/recruiters/ arranging calls etc etc. He told that relationship manager will connect with me who will help me in finding better opportunities within 10-15 days

        Point 2

        A relationship manager called next day and after some introductory questions started explaining the service and told it as a product which is payable. I immediately refused that I will not be paying as this was not discussed with the executive and no information was provided earlier. I also asked for a refund.He insisted no refund possible and this will cost only Rs5192, telling me that without entire package will not be served. I was clueless as I did not want the earlier paid Rs3192 not getting wasted. I told very clearly will not paying any more other than this Rs5192. He simply made me to pay and once I paid the amount and thought probably now I wil be able to get some benefits, he asked for another payment of Rs7197/- telling me that I have to pay this also else everything done till now will not yield desired results. I thought may be this is the end hence I paid however to my surprise he sent another profarma invoice of Rs12506/- pressurizing to pay and how it is going to rosy after that. I again argued and wanted to discuss with his superior. Call transfer happened to another person and he too insisted repeated the same words stating that I will never regret these payments as I am to reap the benefits soon. At this point in time I asked that I hope this is the last payment to which he responded positively and I made the payment as I wanted to get over with it. My patience gave up when he again asked for a payment of Rs19129/- and again I was mentally extored and pushed to corners. I said I did not money and he still insisted me to pay via credit cards or installments else I will not be getting complete service and full benefits cannot be seen. Finally I paid Rs14999/- agreed both sides along with discount

        Point 3

        I was literally feeling at a gunpoint, I was totally helpless. Most of the services for which I have paid are not useful to me as I they get mentioned as Education Verification, Background verification, some tests etc. which are of no use to me. In total I paid Rs43186/- expecting the service intially for Rs3192/-

        Despite paying this most of the services are not started and the response from the customer support teams is hapless and ineffective. Still one of the services show Unpaid.
        All that I need is to stop the services initiated even though it is displayed as initiated nothing has happened so far and kindly provide me the refund as I am totally not convinced with the quality of service and lost the trust completely. Please note I had lost the trust at the same moment when I was asked to pay Rs5192 itself.

        I write to leadership management in utmost faith hoping that you will help me out here with the refunds as I no more have confidence on SHINE and I have not availed a single paid service hence it should not be difficult. Rs43186 is a bigger amount for me considering the EMI and medical expenses that I incur and I cannot afford for sure.

        Lot of emails coming from Shine.com, [protected]@shine.com on the payment confirmation but nothing is conclusive. They try to revert the email they sent and make me wait for a confirmation to check the status. Totally not trustworthy

        Please help me in this regard.
        Shine.com customer support has been notified about the posted complaint.
        Sep 29, 2020
        Updated by KS Guruprasad
        Despite several reminders contact us team is not responding. I wanted the senior level or leadership to intervene and speak to me.
        Verified Support
        Oct 01, 2020
        Shine.com Customer Care's response
        Dear Sir,

        With reference to your discussion with our concerned member, we hereby acknowledge receipt of the complaint you have submitted.

        We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

        Thanking you and assuring you of our best services at all times.

        Regards,
        Team Shine
        Oct 18, 2020
        Updated by KS Guruprasad
        Despite sending a legal notice the team is showing complacency and lethargy in reaching out to the legal counselor. They simply share an automatic message line we have received your concerns and we will get back. But it is delaying tactics from them. We should take next step of complaints to cyber cell, post in social media to create awareness on these frauds
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          S
          Sharanya Antony
          Sep 26, 2020
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          Resolved

          I am sharanya, i have registered in shine.com and i have received a call from shine.com on 26th sept 2020 (12:20 pm) and the concern person name is ayush sharma (Contact number:+91 [protected]) he told that there is a vacancy in hcl company and my cv has been short listed. Then i informed that my profile is not suitable for this job. After that he told that pyramid overseas short list my profile. So i have pay the registration amount of rs.2650 to their account. So i told that i have to discussed this with my family and i will contact them. After half an hour they continusly calling me and i have told the same again. And at 4:28 pm he was called me again and shouting me and he told that will blacklist my profile and will inform all the copies in india not to get the job. Kindly look in to the mater seriously and take necessary action immediately
          Aug 7, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Greetings from shine learning.

          With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

          Regards,
          Team Shine
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            P
            prerana@13
            Sep 21, 2020
            Resolved
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            Resolved

            Address: BPTP Park Centra, 11th, opp. 32nd milestone, Jal Vayu Vihar, Sector 30, Gurugram, Haryana 122001

            I have received the call on 26th aug 2020 from shine recruiter named as ravi, contact no. [[protected]]. He ask for rs 2000 as a registration fee for lined up my interview in l & t company and said this amount is refundable. After that he ask for money. When i asked for refund money they said that write text msg for cancellation and within 15 days company call you and your amount will be transferred to you after 15 day i call again then he said that your cancellation process as now on active mode and again he increase the duration. Now when i try to call on that number it comes switch off. I just want my 2000 back. Shine company is fraud and don't ever trust on this company
            Aug 13, 2021
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2020
            Shine.com Customer Care's response
            Dear Sir,

            Greetings from shine learning.

            Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

            Regards,
            Team Shine
            Dear Ma'am,

            Greetings from shine learning.

            Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

            This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

            Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

            Regards,
            Team Shine
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              I
              ishan yagnik
              Sep 21, 2020
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              Resolved

              Address: i will ask for address.but they dont provide it

              The behaviour of the lady who call me from shine is very badly.
              she also said a bad words against my mother.
              The no is[protected]
              Please take necessary action otherwise I will file a complain
              Aug 7, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Dear Sir,

              Greetings from shine learning.

              With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

              Regards,
              Team Shine
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                H
                hiral thakor
                Sep 21, 2020
                Resolved
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                Resolved

                Address: B-112, B Block, Sector 2, Noida, Uttar Pradesh 201301

                Hi Team,

                I'm working with Shine.com(Hindustan times) till 31st July. The shine.com company of the Noida branch deducted the salary for the month of April, May, and June month Employee Name-Deeraj Ojha(TL) and Vijay Tyagi. (Assistant Manager). Even I worked for 30 days from morning 9:30 to 8:30. I'm taking followup with the company but no revert getting. please find the attached email. also, they block my email ID.
                Aug 12, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Sep 21, 2020
                Updated by hiral thakor
                Salary Deduction
                15 messages
                hiral thakor <[protected]@gmail.com> Wed, Jul 15, 2020 at 12:08 AM
                To: gaurav.[protected]@hindustantimes.com
                Hi Gaurav,
                Hope you are doing well!!!
                As discussed over the phone, I'm the current employee of the Shine.com please find the details below
                Employee ID-[protected]
                Can I know the reason for the salary deduction from April to June month?
                Number of Present Days showing in the salary slip as below:-
                1. April - 29 Present Days - In this month no leaves taken by me so why the number of Days showing 29.
                2. May- 26 present Days - In this month only Half day leave has been taken, so why it's showing 26 Present days
                instead of 30 1/2 Days.
                3. June- 22 present Days - In this month 1 leave has been taken, so why its showing 22 present Days instead of
                29.
                I have received an email from Quess for salary deduction in the month of April for the May month salary and I'm okay
                with that also if you are deducting the incentive or some kind of amount at the pandemic time due to we are working from
                home.
                But what is the reason for the number of present days which is showing over the Salary slip?
                Also, right now I'm daily going to the office in this pandemic situation and attending the office from the month of
                June, after taking all this risk to my self and my family, my salary still deducting more than 6000/-.
                Can you please let me know the genuine reason for the deduction of salary after attending the office on a daily
                basis for the month of June, as well as please let me know is this deduction still remains for the coming months?
                Thanks and Regards,
                Hiral Thakor
                [protected]
                Gaurav Sharma1 <Gaurav.[protected]@hindustantimes.com> Wed, Jul 15, 2020 at 9:09 AM
                To: Vijay Tyagi <vijay.[protected]@shine.com>
                Cc: hiral thakor <[protected]@gmail.com>, gaurav singh <gaurav.[protected]@hindustantimes.com>
                Hi Vijay,
                Please clarify a

                Sep 21, 2020
                Updated by hiral thakor
                please find the attached

                Verified Support
                Sep 23, 2020
                Shine.com Customer Care's response
                Dear Hiral,

                We have shared your concerns with our team. The team is looking into this and they will get in touch with you soon.

                Regards,
                Team Shine
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                  G
                  gopi Tamraparni
                  Sep 19, 2020
                  Resolved
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                  Resolved

                  I got a call from shine for Application highlighter service and I paid 2499 rs. The next day I received a series of calls saying that my profile will be improved and I was forced to pay for a series of multiple services including Education Verification Plus Package (rs 5192), Job Profile Verification Plus Package 2 and Featured Profile : 90 days (total rs 10, 146), Professional Summary and Senior Level Resume Writing Services- Cover Letter (total rs 15, 987), and then Jobs on the Move: 90 Days and Career Assessment Test with Expert Couselling (total rs 18, 500). It didn't stop there and it continued with more services being forced to purchase by the relationship manager as claimed by personal persons named Shiv pratap, and Anuj. They started abusing me and was being called again and again to purchase Master In Leadership and Strategy Management Training & Certification for rs 29, 499 to which I said I am not interested. At this point I realised I am being duped and blocked their calls. Please help me getting refund and also please make sure that their operations are closed so that more people like me are not cheated
                  Aug 19, 2021
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 23, 2020
                  Shine.com Customer Care's response
                  Dear Sir,

                  Refer to your discussion on the welcome call, hope all your concern has been resolved.

                  Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
                  Verified Support
                  Sep 23, 2020
                  Shine.com Customer Care's response
                  Dear Sir,

                  Refer to your discussion on the welcome call, hope all your concern has been resolved.

                  Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
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                    D
                    Disha S. Dewan
                    Sep 14, 2020
                    Resolved
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                    I would like to get a refund of rs 1.49 lac paid towards premium services of shine.com.

                    The payment was made on friday, sept 11, 2020, however i have not received any mail or login credentials. Also i have not received any form for updation or job verification.

                    I don't want to avail the services, so i would like a refund.

                    Please find attached the screenshot of all the mails, the payment confirmations and the mails that were sent for follow up but were not replied to.

                    I have not availed any services and neither do i intend to in the future.
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 23, 2020
                    Shine.com Customer Care's response
                    Dear Ma'am,

                    Refer to your discussion on the welcome call, hope all your concern has been resolved.

                    Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it.

                    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                    Regards,
                    Team Shine
                    Hello Disha, did shine act as they promised or it’s a fraud ?
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                      S
                      sintu
                      from Delhi, Delhi
                      Sep 12, 2020
                      Resolved
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                      Hi,

                      On dated 09.09.2020, i received a call from shine.com, they told me to take package of 2600 and and they will schedule interview with reputed companies and that will be valid for 6 months. So very next day i paid the amount, after that they contacted me and asking for additional 7000 to make my resume look better for recruitment.

                      I denied that as it was not told to me earlier, i asked for refund of my 2600. Now they denied to pay to me saying there is no refund policy.

                      Please help and against this farud company and take strict action so that they cannot do such farud to others.
                      Also please check review of this company they have done this to many people

                      Best regards
                      [protected]@gmail.com
                      [protected]
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir,

                      Greetings from shine learning.

                      With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                      Regards,
                      Team Shine
                      Dear Sir,

                      Greetings from shine learning.

                      With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                      Regards,
                      Team Shine
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                        Job hunt
                        Sep 12, 2020
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                        Resolved

                        Address: Gurgaon

                        Hi Zairus

                        I hope my message finds you and family in best of health. I am writing this note to you with pain and disappointment that I went through while interfacing with your team. The whole experience was in a bad taste and left me dejected.

                        Part 1

                        I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and I thought that it was a right decision. I paid 2994 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that my woes will wrap up fast now

                        Part 2

                        A relationship manager called and after a few vague questions he pitched another product and coerced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once I paid the amount and thought probably now I wil be able to get some benefits, he asked for another payment of 9438 bucks telling me that I have to co-operate else everything done till now will not yield desired results. I thought may be this is the end hence I paid however to my surprise he sent another profarma invoice of 18878 bucks pressuring me to pay and how it is going to be life changing. At this point in time I asked that I hope this is the last payment to which he responded positively and I made the payment as I wanted to get over with it. My patience gave up when he again asked for a payment of 30147 bucks to which I refused. I was trembling with the disappointment and loss that I suffered due to coercive action of your team member.

                        Part 3

                        Since your team member did everything with the speed of blitzkrieg, I could not notice the kind of dog-### subscription services he has charged me for and I was utterly disappointed after seeing what I have sold. All in All 36, 502 bucks for resume writing and profile highlighting plus some stupid courses which are of no use to me and some BGV.

                        Part 4

                        Good thing is that I record every call that comes to me and should you need to hear it yourself, I can send it across. I am of the notion that mANY TIMEs the leadership is unknown of the tactics ground teams play hence I write to you in good faith hoping that you will help me out here with the refunds as I no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

                        I am sure that you will help me.
                        Sep 12, 2020
                        Complaint marked as Resolved 
                        Refund has been promised.
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2020
                        Shine.com Customer Care's response
                        Dear Sir,

                        Refer to your discussion with our concern team member, hope all your concern has been resolved.

                        If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                        Regards,
                        Team Shine
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                          J
                          Job hunt
                          Sep 11, 2020
                          Resolved
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                          Resolved

                          Address: Gurgaon

                          Part 1

                          I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and i thought that it was a right decision. I paid 2994 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that my woes will wrap up fast now

                          Part 2

                          A relationship manager called and after a few vague questions he pitched another product and coerced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once i paid the amount and thought probably now i wil be able to get some benefits, he asked for another payment of 9438 bucks telling me that i have to co-operate else everything done till now will not yield desired results. I thought may be this is the end hence i paid however to my surprise he sent another profarma invoice of 18878 bucks pressuring me to pay and how it is going to be life changing. At this point in time i asked that i hope this is the last payment to which he responded positively and i made the payment as i wanted to get over with it. My patience gave up when he again asked for a payment of 30147 bucks to which i refused. I was trembling with the disappointment and loss that i suffered due to coercive action of your team member.

                          Part 3

                          Since your team member did everything with the speed of blitzkrieg, i could not notice the kind of dog-[censored] subscription services he has charged me for and i was utterly disappointed after seeing what i have sold. All in all 36, 502 bucks for resume writing and profile highlighting plus some stupid courses which are of no use to me and some bgv.

                          Part 4

                          Good thing is that i record every call that comes to me and should you need to hear it yourself, i can send it across. I am of the notion that many times the leadership is unknown of the tactics ground teams play hence i write to you in good faith hoping that you will help me out here with the refunds as i no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

                          I am sure that you will help me.
                          Sep 12, 2020
                          Complaint marked as Resolved 
                          Refund promised
                          Shine.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2020
                          Shine.com Customer Care's response
                          Dear Sir,

                          Refer to your discussion with our concern team member, hope all your concern has been resolved.

                          If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                          Regards,
                          Team Shine
                          I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and i thought that it was a right decision. I paid 3027 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that the skilled person will help me in this covid situation. Person name- Shikhar contact no ([protected])

                          A relationship manager called and after a few vague questions he pitched another product and forced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once i paid the amount and thought probably now i will be able to get some benefits, he asked for another payment of 9556 bucks telling me that i have to co-operate with them and everything has to be done till now and if i am not able to pay thst much amount i will not yield desired results. I thought may be this is the end hence i paid however to my surprise he sent another proforma invoice of 10287 bucks pressuring me to pay and how it is going to be life changing. At this point in time i asked that i hope this is the last payment to which he responded positively and i made the payment as i wanted to get over with it. My patience gave up when he again asked for a payment of 17089 bucks to which i refused. I was trembling with the disappointment and loss that i suffered due to disgusting actions of your team members.

                          And lastly i have mentioned that they do the things forcefully and manipulate their own sayings. They are totally frauds .I write to you in good faith hoping that you will help me out here with the refunds as i no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

                          I am sure that you will help me.
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                            Anjali0310
                            Sep 11, 2020
                            Resolved
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                            Resolved

                            Website: Shine.com

                            On quicker I have applied for part time job. This shine jobs is a fraud company. They have taken Rs. 2500 from me and They were asking Rs. 9000 for document verification. And when I said I can't afford it please return my money then they abused me and blocked me. Specially the HR of the shine jobs.
                            Email id: [protected]@gmail.com
                            Contact no. : [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Ma'am,

                            Greetings from shine learning.

                            With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                            Regards,
                            Team Shine
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                              prashanthi Seelamshetty
                              Sep 9, 2020
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                              I am Prashanthi, resident of Hyderabad with registered mail id [protected]@gmail.com. I am looking for a job change and uploaded my resume in Shine.com. I have received a call from one of the shine executives (Akanksha - [protected]) who suggested that I opt for the paid service of Rs. 2, 949/- which is valid for 6 months, where my resume will be scrutinized and I will be getting 2 job openings daily matching my profile. I have received the calls from other job portals as well for paid services but I opted to go with shine.com believing that it is a reputed organisation which is a part of Hindustan Times Media. After paying the fee of Rs 2, 949/- I received a call from a Senior Relation Manager (Mr. Nitin - [protected]) on 18th Aug, 2020 for completing my profile and sent me a mail for the fee payment of Rs5, 192/- for verification of certificates. He insisted that the fee has to be paid immediately. I had asked him repeatedly that will there be no further fee to be paid in order to complete my profile for which he promised and confirmed that there will be no further fee to be paid.

                              On 19th Aug, 2020, I paid the verification fee of Rs. 5, 192/- and called Mr. Nitin to inform him of the same. Nitin started to ask me to pay further fee of Rs. 7, 197/- for further verification and he was trying to bluff that he has sent two payment request mails the before day.In real he has sent only one payment request mail for Rs. 5, 192/-. As we are not interested to pay the further fee we asked for the refund of the paid amount for which he replied rudely that it cannot be refunded and for the basic package they will send just 2 job openings daily and apply directly if I am interested.

                              I have clear call recordings and the receipts for my payments. My husband wants to go legally regarding this as your representatives are misleading and bluffing saying everything is informed and treating the clients with no respect when they refuse to pay the fee.

                              I have raised a complaint in the morning, it's not visible now, donno how come it's deleted, shine.com is the worst company from HT media, they themselves call reputed for looting the needy who are looking for career opportunities
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir,

                              Greetings from shine learning.

                              With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                              Regards,
                              Team Shine
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                                prashanthi Seelamshetty
                                Sep 9, 2020
                                Resolved
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                                Resolved

                                I am Prashanthi, resident of Hyderabad with mail id [protected]@gmail.com. I am looking for a job change and uploaded my resume in Shine.com. I have received a call from one of the shine executives (Akanksha - [protected]) who suggested that I opt for the paid service of Rs. 2, 949/- which is valid for 6 months, where my resume will be scrutinized and I will be getting 2 job openings daily matching my profile. I have received the calls from other job portals as well for paid services but I opted to go with shine.com believing that it is a reputed organisation which is a part of Hindustan Times Media. After paying the fee of Rs 2, 949/- I received a call from a Senior Relation Manager (Mr. Nitin - [protected]) on 18th Aug, 2020 for completing my profile and sent me a mail for the fee payment of Rs5, 192/- for verification of certificates. He insisted that the fee has to be paid immediately. I had asked him repeatedly that will there be no further fee to be paid in order to complete my profile for which he promised and confirmed that there will be no further fee to be paid.

                                On 19th Aug, 2020, I paid the verification fee of Rs. 5, 192/- and called Mr. Nitin to inform him of the same. Nitin started to ask me to pay further fee of Rs. 7, 197/- for further verification and he was trying to bluff that he has sent two payment request mails the before day.In real he has sent only one payment request mail for Rs. 5, 192/-. As we are not interested to pay the further fee we asked for the refund of the paid amount for which he replied rudely that it cannot be refunded and for the basic package they will send just 2 job openings daily and apply directly if I am interested.

                                I have clear call recordings and the receipts for my payments. My husband wants to go legally regarding this as your representatives are misleading and bluffing saying everything is informed and treating the clients with no respect when they refuse to pay the fee.

                                There is absolutely no response for the calls I have made to shine.com, this is the worst experience and how come you want suck money from the needy and job less people, would that digest you any way, those are hardened money. Just keep in mind that We never will be intrested in your fraud services
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 11, 2020
                                Shine.com Customer Care's response
                                Dear Sir,

                                With reference to your complaint, we hereby acknowledge receipt of the complaint you have submitted.

                                We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                                Thanking you and assuring you of our best services at all times.

                                Regards,
                                Team Shine
                                Verified Support
                                Sep 11, 2020
                                Shine.com Customer Care's response
                                Dear Sir,

                                With reference to your complaint, we hereby acknowledge receipt of the complaint you have submitted.

                                We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

                                Thanking you and assuring you of our best services at all times.

                                Regards,
                                Team Shine
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                                  S
                                  subodh1746
                                  from Bhim Tal, Uttarakhand
                                  Sep 8, 2020
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon

                                  Please find attached evidence wherein my payment has been shown deducted twice. One is 4601 and second is 7100 and more was almost about to deduct. Mr shooraj sharma who sits in gurgaon office, was requested for the payment but he did not disclose the whole package amount at once. He is a man of greedy personality and was in hurry to clinch the amount at any cost. I want my money back now otherwise i will come to office with police if my concern is not addressed by shine team.

                                  If i had an idea about a whole amount of packages at once, i never would have taken steps to go forward for enrolling myself. He said first you have to make payment only 4600 and then i made payment on his consent but as soon as i made payment, he sent me another link of amount 7300 and asked for payment immediately, then i took some time to decide whether i should go forward or not but as i told you i had already done the payment so i did not have any other option and it was matter of career so i nodded and made the payment of 7300 and the same instances happened with me as he sent another link of payment of amount 12300 something (Attached) but then i completely denied because he had told me this would be last transaction but he sent mail with another add on package. I am not saying this package provided by shine.com is fake but honestly we should have been informed about whole package. I enroled just because of amount was very small but as i kept creeping in each steps, had a relapse by your team. (Mr suraj sharma). I hope all call recording system would protect me and also he has not mentioned whole packages amount in mail.

                                  I am going to fir for fraudulent payment requested by you in the name of giving consultation for seeking a job. Mr sooraj sharma is the culprit and he has taken my money without making me aware for whole procedure at once. I have never thought shine company will loot my hardest to earn money.

                                  I am getting depressed and i was already facing huge monetary loss due to cutting in salary and now i am completely broken.

                                  I will never ever forgive you all. You will be responsible for all things if anything happens to me. Your team have left me no choice but to live happy.

                                  Thanks & bye
                                  Subodh srivastava
                                  [protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 11, 2020
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Greetings from shine learning.

                                  Refer to your discussion with our concern team, hope all your concern has been resolved.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
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                                    Nabab pathan
                                    Sep 4, 2020
                                    Resolved
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                                    Resolved

                                    Address: Wasant vihar

                                    Delhi ka agarwal associates &group company la malik aaditya agarwal shine kamalik hai. Fake. Job dene kebahane thagta hai. Delhi police/politician/bank san log leader mile hue hai police sabjamtihai. Lachar hai. Aaditya agarwal madar cjod hai. Syndicate bank imdirapuram branch mein shipra mall mein jali account pe paisa mangwata hai. Chandani mein djamdha cjalata jai. S s consultancy fake hai aaditya agarwal safed posh chor hai.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Taken, 100000/, rs for me Mr Aaditya Agarwal OWNER AGARWAL ASSOCIATES &GROUP is FRAUD .taken 100000/rs in2016 .POLICE DELHI/MINISTER/BANK./PEOPLESetting with Aaditya Agarwal..he operating FALE CONSULTANCY in GAZIABAD .SHIPRA MALL IS FAKE FRAUD chor Aaditya agarwal ka adda hai .Hindustan ko loot raja hai
                                    AADITYA AGARWAL return my money you taken fake job fraud scam through .him chodenge nahi
                                    Kitne din bachega harami
                                    Dear Sir,

                                    Greetings from shine learning.

                                    With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                    Regards,
                                    Team Shine
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                                      sandy 1527
                                      Sep 3, 2020
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                                      Since I have registered in shine.com I got a call from customer care from shine to ask me to take the payment version to get your profile more visible to recruiters and make fake promises that within a 1 week you will receive calls from recruiters due to a pandemic situation I was so desperate to get a job I paid 2900 amount, afternoon I got a call from Abhishek he introduced himself as a relationship manager from Hindustan Times, he asked me to pay for other products to get better services but I insist he forced me to take it, if you don't pay the amount you will lose 2900 rupees. If you take the new packages within a week you will receive calls be assured we are a partner with shine.com. I trust Hindustan Times' credibility I paid almost 25, 000. Its been 10 days I haven't received a single call and they activate 1 service. I keep on sending emails they are postponing the issue, Litrellay I am fed up with your services I want to refund all my money. I don't need your services. If you don't refund my amount I will go legal proceedings. I have call recordings and emails Awaiting for your response.
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2020
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Greetings from shine learning.

                                      With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                      Regards,
                                      Team Shine
                                      Sep 10, 2020
                                      Updated by sandy 1527
                                      Hi Shineteam,

                                      I spoke with your customer care, I am really disappointed with your services in this pandameic situation you are playing with emploees. Before send notice to shine.com and HT media. Here is my email ID [protected]@gmail.com

                                      Thanks
                                      G. Sandeep Kumar
                                      [protected]
                                      Verified Support
                                      Sep 11, 2020
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      Refer to your complaint, will contact you shortly and assist you with your queries.

                                      Regards,
                                      Team Shine
                                      Sep 14, 2020
                                      Updated by sandy 1527
                                      Hi Shineteam,

                                      I spoke to the salesteam, that I asked him refund my spot amount but he told me that the amount cannot be refund. Instead of that he will provide another service but what ever services you are providing not at all use for me till now I haven't received a single call from companies what is the use of taking another services. This is unethical way to treat the customers as you guys promised with in a week you will get calls its been 3 weeks I haven't receive a single call. Its not about money its about trust If You don't refund my money or provide what ever services you promise me I will go legally.

                                      Thanks
                                      Sep 18, 2020
                                      Updated by sandy 1527
                                      Hi Shineteam,

                                      I haven't recive a call or email regarding refund amount Its been 3 weeks I haven't receive any calls from the clients. I have paid 24000 rupees what kind of services you provided to me. Please refund my amount.
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                                        ramanbhullar
                                        Sep 2, 2020
                                        Resolved
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                                        Resolved

                                        Address: new delhi

                                        I have received the call from recuirter contact no [protected].He ask for rs 1500 rs for registration.After that ask for more and more money.total amount 38600.when i ask for refund money they ask for more money.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 03, 2020
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        Greetings from shine learning.

                                        With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                        Regards,
                                        Team Shine
                                        Dear Sir,

                                        Greetings from shine learning.

                                        With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                        Regards,
                                        Team Shine
                                        [protected]@gmail.com
                                        [protected], [protected]

                                        recruiter name -kothari ankit jayesbhan
                                        recruiter Pan also attached.
                                        one receipt of payment is also attached with this.
                                        kindly revert
                                        Dear Sir,

                                        Thank you for contacting us.

                                        Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                                        Regards,
                                        Team Shine
                                        kindly provide a solution as soon as possible.
                                        Dear Sir,

                                        Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

                                        Regards,
                                        Team Shine
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