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Shine.com Complaints & Reviews

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Updated: Mar 17, 2026
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P
Philip89
Aug 8, 2020
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This is a complaint against shine.com where they promised me after resume writing service i will be offered a handsome package of jobs in india and in abroad for which they charged me rs. 6700/-.

To my surprise the shine executive then never bothered to offer me a single job offer or called me for any job related discussion, kindly help me to get my refund as soon as possible.
Below are the account details where i transferred my money.
Icici bank
Account name: ht media limited
Account no. :[protected]
Ifsc code. : icic0000007
Amount: 6700/-
Transaction id in20191019_258036_170704
Transaction id in20191015_256307_161013
Aug 5, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Dear Sir,

Greetings from shine learning.

Refer to your email, we would like to notify you that you had opted the service in Oct, 2019 and all the service has been expired as the validity of the service was completed.

We would like to update that the response from the consultants/recruiters depends upon the availability of job opportunities with them which exactly matches your profile.If the profile is shortlisted the recruiter or the company will contact you directlyy.

Regards,
Team Shine
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    tejavardhan vishwakarma
    Aug 7, 2020
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    I m tejavardhan, i registered my self in shine jobs on dated 07/08/2020. First i got a call from urside to pay 2949 for registration. I did that after that then my call transfered to some senior he said that my profile transfered to for job but i have to pay rs 5192 that amount i paid after that he said ur resume for not up to mark for this u have to pay 9132 rs. I told him that this one is the last amount he said yes, then i said ok and paid that amount also. After that he transfered my call to some another person for activation the account he asked another around 14, 807 rs. I denied for that sir i this was not the right way to work. I told him plz refund my money back which i was paid

    Total amount paid 17, 273

    My transaction id :in20200807_360357_185808

    Plz its my humble request u to refund my money. And i dont want any job from ur side

    Regards,
    Tejavardhan
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 10, 2020
    Shine.com Customer Care's response
    Dear Sir,

    With reference your complaint, we hereby acknowledge receipt of the comapint you have submitted.

    We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

    Thanking you and assuring you of our best services at all times.

    Regards,
    Team Shine
    Aug 10, 2020
    Updated by tejavardhan vishwakarma
    Hi Sir

    Today I received call from shine team again they are asking money to refund the amount

    This is online scam, please take serious action to those people

    They are asking for money for NOC LETTER and all other formalities again they asked paid the amount RS. 23, 073 after paying that much amount again they are asking 18k...more and they said refund all paid amount instantly... Till now I am not received any amount

    topmost priority, I lost all money because of this scam...please do the needful and refund all my money

    Kindly take action and do the needfull.

    Its Online scam...please take serious action

    Mere sath bhi hua mujhe pta hai ye company kese refund degi or kese es pr case hoga 24hour me refund ho jayega.
    Call me on [protected]
    tejavardhan vishwakarma's [Complaint's author] reply, Aug 10, 2020
    Send your phone number
    [protected]
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      Shveta Aggarwal
      Aug 7, 2020
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      Your team has taken almost 71000 rupees from us and they said they will refund the amount today. But i did not received the amount. This id under applicant name nitika aggarwal.
      All people from your company like avani, prem kashyap, akash, ankit all promised they will refund our amount. But we did not get it.
      It is very huge amount, i don't trust anyone, i want my money back otherwise i will sue you the court and put cyber crime case on you
      Aug 7, 2020
      Complaint marked as Resolved 
      They called us through +917408621648 and ask they will refund 64600 amount today at 2:15 pm if we pay 21000 rupees to them but we said we cannot pay this much amount so they said please pay 6620 rupees. We paid that but did not get my refunded amount. They assure us that your money will be refunded but they are fraud. Please tell how I can get my money back.
      Shine.com customer support has been notified about the posted complaint.
      Aug 07, 2020
      Updated by Shveta Aggarwal
      They called us through [protected] and ask they will refund 64600 amount today at 2:15 pm if we pay 21000 rupees to them but we said we cannot pay this much amount so they said please pay 6620 rupees. We paid that but did not get my refunded amount. They assure us that your money will be refunded but they are fraud. Please tell how I can get my money back.
      Verified Support
      Aug 10, 2020
      Shine.com Customer Care's response
      Dear Ma'am,

      Thank you for contacting us.

      As per your complaint, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

      Regards,
      Team Shine
      Call me or whatsapp me on [protected]
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        S
        Resolved
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        Resolved

        After purchasing your services of rs.32682.00 no service from your company. No contact from your representatives. Not a single of the services has been fulfilled or work done.

        The services were billed in wrong email address. I have told your representative multiple times that all the services has to go to my hotmail address [protected]@hotmail.com. Here are the details of the services i have brought.
        Gmail : sumit10. [protected]@gmail.com
        Order id
        Date
        Amount
        Cp256285
        July 25, 2020
        Rs. 19587.00/-
        Cp256278
        July 25, 2020
        Rs. 10146.00/-

        Hotmail: [protected]@hotmail.com
        Order id
        Date
        Amount
        Cp256163
        July 25, 2020
        Rs. 2949.00/-

        All these orders has to be reflected in my email id [protected]@hotmail.com.

        And also i do not see any of my services has got activated till date. No resume draft has been sent to me. No change in profile status. No linkedin highlight.
        Aug 5, 2021
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from shine learning.

        Refer to your email, we would like to notify you that your all the service has been active and the email has been shared with you for the same.

        Request you to please check and confirm.

        Regards,
        Team Shine
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          V
          Varun66 V
          Aug 6, 2020
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          Sahani placements hiring for avaition jobs this is fake consultancy don't trust. Company explaining this is airport internal requirement process. This is fake. I mentioned mail id and hr name all r fake consultant person dont trust
          Email id : [protected]@hotmail.com
          Hr name :
          Ishani
          Naina
          Shuruthi
          Divya
          Aug 5, 2021
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Dear Sir,

          Thank you for contacting us.

          Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

          Regards,
          Team Shine
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            B
            baljinder mehla
            Aug 6, 2020
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            Resolved

            Shine app fraud with me

            Address: Shine.com, 11th Floor, Park Centra, Sector – 30, Gurgaon, Opp. 32nd milestone Phone - 0124-4312500/01, 18005727007 Give us a missed call at 08047106646

            Dear sir/mam, my name is Baljinder mehla. I have uploaded my resume on shine.com for job, in starting they asked me for 2949.00 i paid for that but then again they asked me for amount 5, 192.00 for same services, when i paid that, in same manner they asked me to pay 7, 192.00 then I refused again transaction. All transaction done on yesterday itself (3rd august 2020) and then again they are asking me for money, around 28000, then i realised...
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            RE3
            Aug 6, 2020
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            With just phonecalls they extorted 22181rs in one go.
            Each step they kept saying that would be the last amount. This started with rs4601 then rs6961 then rs10619.
            They were insisting on paying instantly to continue.
            I got into a heated argument with one mr. Nithin and i specifically asked him multiple times if the 10619 would be the last payment to which he said yes. Then came the next request for 14000 which i declined.
            In effect, i lost the money and did not receive any service.
            This way of extorting money prying on one's need is an evil.
            I am not demanding anything, just want justice by returning what was falsely taken or rather stolen.
            Please resolve. This is shameful. Utterly disappointing.
            Aug 5, 2021
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Dear Sir,

            Greetings from shine learning.

            With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

            Regards,
            Team Shine
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              Dharanieswaran
              Aug 6, 2020
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              Resolved

              Address: Indeed india (9/2 north ave,bandra kula complex) mumbai, Maharashtra 400051
              Website: www.indeedindia.com

              In shine.com I have uploaded my resume after one day they called me and said that you have been shortlisted for airline ticketing job .Totally 3 rounds 1st round aptitude so you want to pay Rs.2000 and it is refundable like that they have said so I believed and pay the amount.I have passed all the round so they said that now you can join in job for that purpose you need to pay Rs.7500 but I refused to pay and asked my amount which was I have already paid. They said that you want to wait until August 3 so I have waited and daily I called to that guy they picked the call but at the time of August 3 I called to that guy but they were not picking the call.Till now I can't able to refund my amount.
              Aug 15, 2021
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2020
              Shine.com Customer Care's response
              Dear Sir,

              Thank you for contacting us.

              As per our discussion, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

              Regards,
              Team Shine
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                D
                Resolved
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                Resolved

                On 24 july, 2020 riya sharma on behalf of shone.com called me. She offered me paid service of shine.com. I submitted rs 1500. They assured me the money is refundable in case i don't clear the interview. Now in the interview with l and t infotech they asked for rs 9000 more for documents verification. I clearly denied. Now they are not returning back my hard earned money which is rs, 1500. Please look into the matter and refund back.
                Aug 9, 2021
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2020
                Shine.com Customer Care's response
                Dear Ma'am,

                Thank you for contacting us.

                As per our discussion, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

                Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                Regards,
                Team Shine
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                  K
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                  Address: gurugram, haryana

                  Dear sir/mam, my name is amit kant. I have uploaded my resume on shine.com for job, in starting they asked me for 2949.00 i paid for that but then again they asked me for amount 5, 192.00 for same services, when i paid that, in same manner they asked me to pay 7, 192.00 still i paid for that, again they asked me 12, 447 & 17, 227.. All transaction done on today itself (4th august 2020) and then again they are asking me for money, around 28000, then i realised that they are doing fraud to me and there was 3 guy involved in that, 1st one was prashant ([protected]) second was shiv pratap ([protected]) and third one was shyed ([protected]), now they are denied to refund that amount and saying do whatever you want to do, sir i am on bench and i have given my saving to them with company trust, but now they are not ready to refund and denied to provide any services. I want my money back, so please help me, i am availbel @ [protected], and all transaction was done through kant. [protected]@gmail.com
                  Shine.com customer support has been notified about the posted complaint.
                  Dear Sir,

                  Greetings from shine learning.

                  We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

                  We tried to contact you but unable to get through. We request you to please reach out to us on call or by email sharing a convenient time. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                  Regards,
                  Team Shine
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                    A
                    Arnab0099
                    Aug 4, 2020
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                    Hi
                    I got a call from shine.com and the made n number of promises regarding job opportunity and resume services but after the 15 days of the payment i am not able to get a single services and neither my resume get updated
                    Is it a fake? Or some action to be taken.
                    Shine.com customer support has been notified about the posted complaint.
                    Dear Sir,

                    Refer to your email, we would like to notify you that you had made the payment on 25th July for the job assistance service which has been initiated on the basis of your consent.

                    In this service, you will get higher views on your job applications at Shine. All of your job applications would be highlighted so as to catch the attention of the recruiter among 1000s of job applicants. Also, your job the application will get up to 10 times more recruiter views which in turn increase your chances to get contacted by respective recruiters.

                    Request you to please utilize the service and take a maximum benefit of it.

                    If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                    Regards,
                    Team Shine
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                      Rinku Gahlot
                      Aug 3, 2020
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                      I have received message from shine.com the message is shon in screenshot the complaint abot shine.com and it's employer taanya air ticket ing staff
                      Shine.com customer support has been notified about the posted complaint.
                      Dear Sir,

                      Greetings from shine learning.

                      Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                      This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                      Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                      Regards,
                      Team Shine
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                        sahilshaikh2411
                        Aug 1, 2020
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                        Resolved

                        Address: 510, 6th Floor ECSTASY Business Park,Mulund West Mumbai-400080
                        Website: naukriindiasearch.com

                        Today i received a call from naukriindiasearch.com and told to fill a form which they sent me via mobile message on my number. They know my mobile number and email id. Which i used in naukri.com they are group of people calling continuously to fill for and may a payment of rs.20, which is refundable as they said, i thought it's genuine and tried to make payment but fortunately payment wasn't done due to insufficient balance which they are trying to fraud which is rs.3333 and rs.888 twice. I've call recording and screen shot. Calling no was:- +91 [protected] .. in true caller identifies as deepak
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 04, 2020
                        Shine.com Customer Care's response
                        Dear Sir,

                        Greetings from shine learning.

                        Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                        This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                        Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                        Regards,
                        Team Shine
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                          Kashyapee
                          Aug 1, 2020
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                          Hi, my name is kashyapee balkrishna mokal, staying at mulund - mumbai - 400081, i am be, i had been continuously getting phone calls from shine for jobs. Some ms. Shaba used to call me for it, her cell number is [protected]. I was told i would be getting most suitable job but i need to transfer rs. 2100 at union bank of india, to mr. Akbar khan, account no. [protected], ifsc code - ubin0545023, being shine banner, i trusted her and transferred the amount. Then i started following her up for the job but she started saying deposit 10000 more for document verification and i would get that money back after 45 days if i would not go for that verification,. After 45 days her number is not in service. I have been deceived by shine people. Kindly look into this urgently and help me out in getting my money back otherwise i may file a case against shine in consumer court.
                          Shine.com customer support has been notified about the posted complaint.
                          Dear Sir,

                          Greetings from shine learning.

                          Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                          This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                          Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                          Regards,
                          Team Shine
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                            charmy_jindal
                            Jul 31, 2020
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                            Today (31st july 2020) i received a call from a person from shine.com and told that first you register to our prime services by paying amount of 2949 rs. I registered and then after one hour again i received a call in which person told that for correcting your profile you deposit another sum of 10, 000 rs. I denied for same. So, i request you return my amount of 2949 rs. As, i know it will make me enter into paying the money again and again. No job description is provided, neither company name but 10k deposit is required. There is no such thing. Refund my money shine.com.

                            Email id to whom i talked: m. [protected]@shine.com
                            Contact numbers: [protected], [protected].
                            Shine.com customer support has been notified about the posted complaint.
                            Dear Sir,

                            Greetings from shine learning.

                            With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email id to help us check your profile and address your concerns.

                            Regards,
                            Team Shine
                            I m a paid user please refund my amount show screen shot
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                              Krizanth S
                              Jul 31, 2020
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                              Address: Delhi

                              Hi, i had registered with shine for jobs and i had received two different calls stating that they are from indigo and asked me to pay money for recruitment. I learned that indigo does not ask for money during the recruitment process. I kindly urge you to look into the matter. I regret to inform you that i am disappointed. The date of the incident was on 30/07/2020 from phone number [protected]. The doubtful part was they told me hr of indigo will call me, the next day, hr called from the same number! This incident has cost me 1800 inr. The e-mail id i received the instructions from is [protected]@gmail.com
                              This is another red flag as indigo recruiters according to their website have indigo domain and don't use gmail or yahoo.
                              According to the person, the location is delhi. The name used were akshay rao and rajiv das.
                              Shine.com customer support has been notified about the posted complaint.
                              Dear Sir,

                              Greetings from shine learning.

                              Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                              This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

                              Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

                              Regards,
                              Team Shine
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                                Humtygupta
                                Jul 30, 2020
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                                Someone named Nitin D'Souza from shine contacted me about job in samsung and made me pay huge amount but now I think it was fraud please help me to get refund
                                Shine.com customer support has been notified about the posted complaint.
                                I was conned for 49065 rs please help me to get it back. The one who contacted me was named Ravi Kumar (hr) and Nitin D'Souza ( manager ) of samsung. They told me to pay fees one by one for everything and so total came to 49065 they said it was refundable but I don't know
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                                  Ujawall Nitya
                                  Jul 30, 2020
                                  Resolved
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                                  Resolved

                                  Address: 18-20, KASTURBA GANDHI MARG New Delhi - 110001

                                  After updating my shine profile i have revived a call from shine, they ask for INR 2655 for life time customer service . and after payment I received one more call from RM appointed by Shine, and he ask for payment INR 5192 again after payment asked for 11798 and again after payment I was asked for 15928 and after the payment of the same I was again asked for INR 20305 which I refuse to pay. I paid them 4 times and refuse to pay last payment . this is total Fraud from shine and they are just trapping us and pressurize us to pay, Many people were talked with me in the call meanwhile, I just do not know what to do with the shine.com.
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 01, 2020
                                  Shine.com Customer Care's response
                                  Dear Sir,

                                  Greetings from shine learning.

                                  We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

                                  We request you to please reach out to us on call or by email sharing a convenient time. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

                                  If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                                  Regards,
                                  Team Shine
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                                    K
                                    Karuna Patne
                                    from Mumbai, Maharashtra
                                    Jul 29, 2020
                                    Resolved
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                                    Resolved

                                    Date of incident - 19/07/2020
                                    Client number - +91 [protected]
                                    This is karuna patne my email id is [protected]@gmail.com and my contact number on which i got call is [protected]. I don't remember the name of lady firstly she was talking very calmly with me explaining benefits of getting register with 10 rupees form then i told her that i am not looking out for job change right now i have just updated profile on shine after hearing that she shouted on my saying ' pahle bolne kya hua tha muh me kuch rakha tha kya' like seriously is this kind of staff you guys hire for sales purpose with low qualification which i can figure out the way she was talking. You can't force someone to get your paid services right even i am also working into sales from past 5 years and basic rules of telephonic sales is you should be polite with customer which your staff is not able to understand so firstly hire better staff for yourself then offer other people jobs.
                                    Aug 15, 2021
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2020
                                    Shine.com Customer Care's response
                                    Dear Ma'am,

                                    Thanking you for writing to us.At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com.

                                    With reference to your email, we would like to inform you that Shine.com is a platform that brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates. We would like to inform you that shine.com also offers paid online professional courses & career skills through the shine learning portal at https://learning.shine.com.

                                    Our official domain address is https://www.shine.com and if any mail comes from us, it will be like [protected]@shine.com.

                                    Shine.com doesn’t charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are neither a recruitment company nor a consultant or recruitment partner of any employer. We reiterate that shine.com is a platform that is used by consultants, companies, candidates, and recruiters to find a match for an opening.

                                    Shine.com is not responsible for, and expressly disclaims all liability for, any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the person concerned through or representing Shine.com. Job seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

                                    We would like to assist & help you in the best possible way to find out the fraudsters. You can initiate below actions before relevant authorities for your claims;

                                    i) File Complaint with your bank to get a reversal and file dispute form/charge dispute form/cardholder dispute form/ transaction dispute form.

                                    Further, if you are registered on shine.com or shinelearning.com, we request you to send us your registered mobile number and email id along with transaction details.

                                    We are happy to assist you. This response is without prejudice to our all legally vested rights.

                                    Regards
                                    Team Shine.com
                                    There is mistake in date its today only - 29/07/2020
                                    Shine.com Customer Care's response, Jul 31, 2020
                                    Verified Support
                                    Dear Ma'am,

                                    We had already replied to your complaint.Kindly go through it and if you need any assistance then please let us know.

                                    Regards,
                                    Team Shine
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                                      Bhavya Gaur
                                      Jul 29, 2020
                                      Resolved
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                                      Resolved

                                      Girl named mahi connected for promise of job in hr and ensured for the same. I trusted her and she's so pretender fraud that even my guardian believed her. First she said we just need to pay some basic 150 rs as some charge and then she asked me to send my documents and give a test by the company in which the team will assist. Meanwhile through team viewing she aceesed my details and deducted my account. The bank blocked my account because of this fraudulent act. This is pure theft. I have all recordings and proofs. I know it's our basic fault that we trusted this lady but i'm genuinely looking out for opportunities & she has taken undue advantage of it. Kindly help in this. I could share all the chats and recordings as proof.
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2020
                                      Shine.com Customer Care's response
                                      Dear Ma'am,

                                      Greetings from shine learning.

                                      With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

                                      Regards,
                                      Team Shine
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