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Shine.com Complaints & Reviews

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Updated: Sep 12, 2025
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A
aparna mohanty
Mar 14, 2019
Resolved
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Resolved

Address: 560037

Hi There,

I received a call from careerbooming who claimed to get my details from shine.com. I believed them to submit an amount of Rs.2714 for scheduling my interview. But further they asked me to pay more in the name of backgrounds check and all for which I asked my money back. From the company a person mailed me back that the money will be back in 60-90 days. But its been more than that and I did not get my money or even a response from the company yet. Now I can find from auto-mailer even that careerbooming.com domain name only doesn't exist. Also they provided me with a ph number [protected] which they never pick up and only I keep on blank calling. Could you please help me get my money back. Please find below the receipt and in case other screenshots needed I can provide the same.
+1 photos
Apr 18, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team
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    R
    Reena Jatariya
    Mar 14, 2019
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    I got a call for ground staff hiring from shine.com her name was shweta she said me she is going to arrange my interview for ground staff customer handling & told to pay 2000/- rs, i paid that amount in sbi account named ram lal. For same family issues i can't go for interview, so i request for returning the money now she is delaying for refund or giving excuses. Plzz do something, hoping for the best.
    Apr 20, 2019
    Complaint marked as Resolved 
    Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 14, 2019
    Shine.com Customer Care's response
    Dear Sir,

    Greetings from shine learning.

    With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

    Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

    This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

    Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

    For any inquiries, email us at [protected]@shine.com.

    Regards
    Shine Team
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      R
      Rithu0404 Parna
      from Chennai, Tamil Nadu
      Mar 14, 2019
      Resolved
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      Resolved

      I got a call from hr services swing that my resume had been shortlisted for networking engineer post, and they asked me to pay 1800/- which is refundable amount. After that i paid that amount and and submitted my resume, marks card and id proof. The next day i got a call and they said, i have been successfully selected by the company and i need to pay 5700/-which will be given back at the time of face to face interview. I think i'm in a trap, please help me out.
      +2 photos
      Apr 14, 2019
      Complaint marked as Resolved 
      Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2019
      Shine.com Customer Care's response
      Dear Rithuparna,

      Greetings from shine learning.

      With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

      Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

      This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

      Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

      For any inquiries, email us at [protected]@shine.com.

      Regards
      Shine Team
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        D
        Diptanshu Mandal
        from Pune, Maharashtra
        Mar 13, 2019
        Resolved
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        Resolved

        Greetings,

        A recruiter from shine.com called me and asked for rs 2000 for job interview booking. Later after paying rs2000, they asked me to pay another rs7500 for document verification. Later after paying rs 7500 they asked me to pay another rs15600 for interview syllabus.

        These continuous money withdrawal actions seemed fishy, kindly help me with getting my money back from them.

        The peope named shweta, akash sharma and sidharth malhotra were the one interacting with me.
        +2 photos
        Apr 23, 2019
        Complaint marked as Resolved 
        Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 15, 2019
        Shine.com Customer Care's response
        Dear Sir,

        Greetings from shine learning.

        With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

        Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

        This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

        Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

        For any inquiries, email us at [protected]@shine.com.

        Regards
        Shine Team
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          J
          Jeetendra Tadiparthi
          Mar 13, 2019
          Resolved
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          Resolved

          Address: Krishna, Andhra Pradesh

          As i registred in shine.com yesterday (11/03/19) i got the message that my cv had been shortlisted for axis bank so that i call to the num mentioned in the message. They told me to pay 2500 rupees for registration and if registered then i can allow for telecalling interview and also told that money will be refund if selected. As i selected in telecalling interview process they told me to sent my documents to the mail and also told me to transfer the money of 6400 rupees for document verification and again told that this money will be refund. Today (12/03/19) i had recieved a conformation letter in form of mail and in that they told me. To pay 15970 rupees. How many times i has to pay sir/mam. As saying that money will be refund on face to face that will held on 20/03/19. Even i don't know who they are and hiw can i sent such huge amount. As alredy i had sent nearpy 9000 rupees sir. Plz help me as soon as possible sir/mam. And they are telling that they will tell the branch address after 3 hours from the payment done. And told to pay to account holder. Soumen ghosh a/c-[protected] bank ifsc code:punb0607200 p. N. B bank to this account. Even paying to hand is better but they told me to pay via details mentioned above nd how can we trust whether it is real or else fake sir/mam. I hope you will help freshere like us as soon as possible.
          +2 photos
          Apr 16, 2019
          Complaint marked as Resolved 
          Shine.com customer support has been notified about the posted complaint.
          Mar 13, 2019
          Updated by Jeetendra Tadiparthi
          [protected] is the number i am in contact with.I don't know whether it is real or fake bcz of the person i m in contact told me to pay money nd told me to pay in short span of time today itself.At same time she telling that money refund.how can ae trust.ex after payment if may escape or hide from contact.so help me sir/mam.
          Verified Support
          Mar 15, 2019
          Shine.com Customer Care's response
          Dear Sir,

          Greetings from shine learning.

          With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

          Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

          This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

          Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

          For any inquiries, email us at [protected]@shine.com.

          Regards
          Shine Team
          He will say that you send the money and I will give the job and after some time he will not receive the call
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            V
            vineet_kul
            Mar 12, 2019
            Resolved
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            Resolved

            Address: G1 302 PRAMUKH GREENS, CHALA VAPI, Valsad, Gujarat, 396191

            I am Vineet Mohan, i was registered my self in shine.com jobs on 14.12.2018. First i got a call from desk executive to pay rs.5204/- for registration of job on the move (Transecton id - IN20181211_157829_085715) .
            I did that after that this executive transferred my call to some senior executive, senior executive told me that my profile may selected for some added services and i was forced to pay else the initial amount shall be waste but i don't proceed for at least 10 days but after that think that i had already spent 5204 Rs and believed that i may get benefited if i complete the process then i paid an amount of rs. 7197/- (Proforma invoice id - IN20181228_162815_164159) . I think after paid more than Rs.13K than again there was a call to provide another sum amount for some further processes but i had refuse to pay any further amount then they threaten me that all process shall be cancelled by him then it will total loss to me, I have already paid rs. 13K Apx/- to shine.com but no postive response getting from his end, i want mine money back and close the all service as the service is fraud and bad name for a Group like Hindustan.

            Sir plz tell me which company takes money for conducting interview. I know that consulting companies charge some amount for registration. But that experience of mine was not good.

            Dear sir, it is my humble request you kindly give me a solution to refund my money back and i dont want any job from shine.com side.

            Regards
            Vineet Kulshreshtha
            Apr 15, 2019
            Complaint marked as Resolved 
            Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Mar 15, 2019
            Shine.com Customer Care's response
            Dear Sir,

            Greetings from shine learning.

            With reference to your email we would like to inform you that we have processed all your services.

            Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

            If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

            For any inquiries, email us at [protected]@shine.com..

            Regards
            Shine Team
            Hi shine team

            25 fab ko job dilane ke naam pe 4200 rs transfer kara liye the, iske baad 15, 000 or mangne lage, agent ka Naam Shekhar tha, usne jo number diya hai uspe koi call nahi ja Rahi hai, kripya mera paisa loutane ka kast Karen
            I paid more than 30000 2 years ago & ai received no response from Shine on my job requirements. Shine first asked me to pay 2000 for registration then some 5000 for some other reason then to create my resume. In this way Shine took more than 30000 from & gave me not a single job offer to me. Shine is fraud
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              P
              pshyamji
              from Delhi, Delhi
              Mar 11, 2019
              Resolved
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              Resolved

              Address: Address: Delhi Jaipur Highway, Near Axis Bank, Sector 30, Gurugram, Haryana 122003, 400101

              Dear sir

              Shine.com has initially taken rs. 35000 from me for jobs, but no services provided, it was case of 2017. Today i got call from shine.com to refund that amount, they told me to come one line and initially transferred rs. 10 /- from my account, telling that they want to verify my account, thereafter he told me to share otp in order to transfer amount in my account, i shared otp, he has taken 20000 from my account, there after telling me that it was wrong transaction and want to transfer that amount in my account and again asked me to share my otp, for which i asked quested, they disconnected phone no. It is online fraud, phone no of frauder is [protected]. Please help. My phone no is [protected]
              Apr 16, 2019
              Complaint marked as Resolved 
              Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2019
              Shine.com Customer Care's response
              Dear Sir,

              Greetings from shine learning.

              With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

              Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

              This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

              Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

              For any inquiries, email us at [protected]@shine.com.

              Regards
              Shine Team
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                P
                Purnima Banga
                from Ludhiana, Punjab
                Mar 11, 2019
                Resolved
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                Resolved

                Address: Ambala, Haryana, 133001

                Dear sir,
                I have applied for the post of operation branch manger in axis bank through shine.com one of their recruiter vision media technology. I got a mail from you are short listed for that post from vision media technology, their hr deepali sharma told to pay rs.2550/- as registration fee. They will conduct inteterview within 3 working days after payment. I had made payment on 5th march still they did not conduct any interview. They did not reply for call or mail. Please kindly rectify the issue and refund my amount.
                Apr 13, 2019
                Complaint marked as Resolved 
                Shine.com customer support has been notified about the posted complaint.
                Verified Support
                Mar 12, 2019
                Shine.com Customer Care's response
                Dear Purnima,

                This is to inform you that many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. Also, We advertise this on our own newspaper Hindustan Times. Please file a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction.

                Request you don't share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                Regards,
                Team Shine
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                  R
                  Reethuz
                  from Alangudi, Tamil Nadu
                  Mar 11, 2019
                  Resolved
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                  Resolved

                  Address: K.R Puram, 560049
                  Website: Shine.com

                  I'm persuing bca final sem. I got a call yesterday morning by 10:47am from this number +[protected] by a staff from shine.com saying me that my cv got shortlisted for an interview for the company tech mahindra, and its only a round i. E telephone the hr of that company would directly contact me and ask questions. And if i'm selected the salary will be from 32k... And also he said that he will provide me those portions such that the interview would be more easy. And there is 80-90% of sure about the job.. But only if i pay 3000 to shine.com via net banking.. And once i denied he started abusing me..in an ill mannered very rude.. Also he said me that he wouldn't allow me to get placed in any of mnc companies...
                  Apr 14, 2019
                  Complaint marked as Resolved 
                  Shine.com customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 12, 2019
                  Shine.com Customer Care's response
                  Dear Sir,

                  Greetings from shine learning.

                  With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your registered email-id or contact number to help us check your profile and address your concerns.

                  Regards,
                  Team Shine
                  Puram, we request you to write to [protected]@techmahindra.com.Please note that Tech Mahindra does not take any kind of money from the candidates. An alert regarding FAKE JOB OFFERS and the process to validate any offer is present on Tech Mahindra site at the link https://careers.techmahindra.com/CPDOC/Recruitment_Fraud.pdf
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                    T
                    Theertha Manoj
                    Mar 11, 2019
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I had registered my name in shine.com i got a mail frm zill managememt named company they said they hire pepople for airline job and made me attend an interview n changed 15000 for placement that is fraud agency as i didnt got any placement
                    I m looking forward to file a complaint on 420 ipc section
                    Should i add shine.com too while filing a complaint or tht zill management is only responsible
                    Apr 13, 2019
                    Complaint marked as Resolved 
                    Shine.com customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 12, 2019
                    Shine.com Customer Care's response
                    Dear Sir,

                    This is to inform you that many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                    As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. Also, We advertise this on our own newspaper Hindustan Times. Please file a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction.

                    Request you don't share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

                    Regards,
                    Team Shine
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                      P
                      praveen dwibhashi
                      from Chennai, Tamil Nadu
                      Mar 9, 2019
                      Resolved
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                      Resolved

                      Name: d. L. Praveen.
                      Contact no: [protected].
                      Mail id: praveen. [protected]@gmail.com.
                      Transaction date: feb 28th 2019.
                      Transaction id: in20190228_179666_190722.

                      Shine representative mr. Sonu rawal has called me on 28th feb 2019 called me with the [protected] number regarding paid services in shine.com. He explained to me that i will sure get a job with a good hike i. E., min 40% and will get immediate interview calls once i pay ₹ 3, 000. I paid immediately because i am looking for a good opportunity. But the next day i got a call from shine representative, mr. Raj kishore called me with the [protected] number and said "we verified your information and cv, basis on this you have to pay another ₹10, 000 for getting all the services". I was surprised and asked "i already paid the amount and why i have to pay extra". Then he said it is like a initial payment and to activate all the services you have to pay ₹ 10, 000". I have told them why you have not given the same information before paying the ₹ 3, 000. Then he blamed me as a money minded person, shouted on me and forcing me to pay ₹ 10, 000. He saying continuously that i am a money minded person that is the reason i am not paying the remaining amount of ₹10, 000 for my career opportunities. I asked them to refund the ₹3, 000 since i have not used any service and not convinced the way they are treating with me. He is continuously blaming me that i am a money minded person so i cut the call by saying that hindustan times limited is fraud since they are saying from beginning to attract customers that they are the group of hindustan times limited and they are in the media for 90+ years. After few minutes again mr. Raj kishore called me, and said"how dare you to call hindustan times limited is a fraud company". I have taken that as a threatening call from shine.com and behavioral issue in the management since he is saying that he is the head of shine.com. And not allowed me to speak to their superiors. He verbally abused me as a psychopath because i have not made the payment and asking all the questions. He agreed that their team has not given proper information on the additional pay before i paid the initial amount ₹3, 000. Then as a compensation i asked for the refund and not willing to continue the services. He refused. They are saying that i am not a customer of them since i have not made ₹10, 000 for the further payment.

                      I have recorded all the above conversation in my phone call. If required i can provide the same.

                      I am raising this compliant on 4 things:
                      1. Verbal abuse on customer.
                      2. False information to customer.
                      3. Forcing the customer on paying more money even he is not willing to pay.
                      4. Threatening the customer.

                      Customer support is not even responding even after raised the request 10 days back. Worst service to the customer. Simply put an automated mail and leave the customers on their own. Just for money sake you are running the company not to support the customer.
                      Apr 11, 2019
                      Complaint marked as Resolved 
                      Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 11, 2019
                      Shine.com Customer Care's response
                      Dear Sir,

                      Thank you for your email and we really appreciate you taking time to share your concern.

                      With reference to your email, we are sorry for the inconvenience cause to you. We would like to inform you that we have processed all your service. To activate the feature profile service our concern team member will call you shortly.

                      Moreover, If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

                      For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

                      Regards
                      Shine Team
                      Mar 13, 2019
                      Updated by praveen dwibhashi
                      What actions you have taken to the person's who mis-communicated and scolded on me. ?
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                        L
                        Latikaabhishek Singh
                        Mar 9, 2019
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                        Address: 226016

                        One girl from shine.com miss ruhi sharma she calle me regarding job in hospital in lucknow and she first ask for registration fee 1500 i gave it and next day she ask for training fee 15500 and when i am unable to paid because of server issue she harres me that company will take action against you. When i told her that server is down then she ask me for otp that her company will complete transaction she repeatedly call me every 5 min for payment.
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                        Shine.com customer support has been notified about the posted complaint.
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                          M
                          Mehatab indi
                          from Kolkata, West Bengal
                          Mar 9, 2019
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                          Address: Belgaum, Karnataka, 590010

                          ‭+[protected]‬ from this number i had got a call regarding job in bangalore he took as registration fees of 1750 and got a fake interview call then told as got selected for job then for further process of documents varifaction he is telling charge of 4000 so as shine.com don’t charge for any process so i came to know that this is fraud call and he wants to take money from me. This is totally fraud did for me. I request action should be taken for this.
                          Shine.com customer support has been notified about the posted complaint.
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                            Vinodh02
                            Mar 8, 2019
                            Resolved
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                            Resolved

                            I received a call from rajender singh on the paid service for life time access and resume highlight for 6 months. And also told that my profile is very much suitable for the current open position for mncs they have referral advantage. I believed and paid sum of rs.3571. After 30mins i received a call from a person atul who was discussing about resume service and linkedin updates. I was told that if i don't pay inr15000 thousand i wont get a call for the service i have paid for. I told that i don't have 15000 for payments, please support with the service as promised. He answered arrogantly that i wont receive a call and later i should not blame shine for that. I understood that i was fooled by saying inappropriate details. I want to take this to legal about the fraudulent activities. They are cheating the job seekers with false information and taking advantage of their situation.
                            +1 photos
                            Apr 10, 2019
                            Complaint marked as Resolved 
                            Shine.com customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2019
                            Shine.com Customer Care's response
                            Dear Sir

                            Greetings from shine learning

                            With reference to your comment, we would appreciate the opportunity to respond to your concern. Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on [protected]@shine.com.

                            For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

                            Regards
                            Shine Team
                            Mar 15, 2019
                            Updated by Vinodh02
                            After sharing the requested details 3 days back, did not even receive a call to clarify the statements made. This is like cheating after taking the money. I have been asked to pay inr 3571 which I find to be higher than the normal charges. I have not taken any service after payments, I don't think there should be any challenge in refunding my payment.
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                              Suyashg96
                              from Kanpur, Uttar Pradesh
                              Mar 8, 2019
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                              Dear sir/ma'am, yesterday i got a call from an employee of shine.com named nitin chaudhary ([protected]). Who claimed to creditmy refund of rs.90000 on the same day by evening just befor that i have to pay amount of rs.5800 which were interbanking charges. I refused him a lot but he was asking to trust me and send the reciept on his email ([protected]@gmail.com). I did so but now his number is switched off and i did not recieve any refund. I want you to take strict action on such company's employees and also if possible please concieve my refund on my account.
                              +3 photos
                              Shine.com customer support has been notified about the posted complaint.
                              Mar 08, 2019
                              Updated by Suyashg96
                              And now he is forcing me emotionally to pay 2400 for imps transfer. I humbly request you to take a strict action against him
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                                A
                                Abhishek. Akb
                                from Chittur, Kerala
                                Mar 5, 2019
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                                Hi
                                Dear team last week i received one call form one person and he introduced him self as shine executive and he said shine is created one career service and that will ensure ur cv quality as well as my name will display in top list later further i asked for abroad job opportunity and they said they do offer that and another guy called me on next day his name is puran singh and he sent some link and in that they asked me to pay 5800 but i denied but some how he convinced me and i paid through my debit card and later he said i will get one executive who will particularly handle my account same thing i received call and he explained me about process and later he also sent one link in that it was mentioned i supposed pay 9600 and he argued with me like supposed to pay today only or else my further process will get stuck so i asked some documents and he sent that also but still i have doubt with this process so please help me out weather this is genuine or not i attached all documents which he sent to me
                                +2 photos
                                Shine.com customer support has been notified about the posted complaint.
                                Dear Team,

                                I am surprised the way Shine learning team has miscommunicated and taken me money

                                First Mr Kartik calls up and discussed my profile, after which he confirmed that I need to pay 3992 for profile boosting and job assistance, which I did.

                                Later I received call from Mr Shivam who said that Rs 3992 was only for Registration and I need to pay Rs 8337 for Job assistance services to start. I was surprised that how come a Hindustan Times group company process and people are working. I took Kartik on Concall with Shivam where Kartik confirmed that he didn't knew that more money and steps are pending. Me Shivam convinced me of Professional services in Job assistance and profile and I was asked to pay while he was on call on other line so that things could start immediately. Anyhow Shivam convinced me that this is last payment and I will be given good services, so I paid.
                                Just as I confirmed on call to Shivam that I have paid, he said that please check I have sent another link for payment of 17700/- which is towards Job and Interview Assistance, I was shocked how come within a few minutes Shivam can change his words.

                                When I got angry he asked me to speak to his team leader Pooja who anyhow started the same words which Shivam had done to convince me for paying 8337/-.

                                According to her 8337 is for Verification and online assessment and if I don't pay 17700 then my 3992+8337/- will go in vain as that is for registration, online assessment and Verification and they have no refund policy. She said they work on CRM and next step requirements can't be know until a step gets finished, really ??

                                Don't you have a process knowledge or training given ?

                                Really a learning experience for me .

                                Request shine customer service team to provide me a resolution and create a
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                                  M
                                  Mandeep07590
                                  from Chandigarh, Chandigarh
                                  Mar 5, 2019
                                  Resolved
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                                  Resolved

                                  Address: Mandi, Himachal Pradesh, 175001

                                  On first day i had word with the representative named mr shariq.in the call we both agreed to pay 4248/- inr. With this payment he committed to get a expert call to me and provide a companies link where i can directly apply in the company. And for this i do not pay any extra charges. But when the expert call me. He said that i have to pay 15000/- inr or my 6 sigma certificate, resume creation, and linkdin profile. I clearly ask him how much money i have to pay you. He said 15000/- and you will get smile on my face after 7 days when you get your job. He did't mention that there will be again extra charges after paying 15 k to shin.com. I already told him that mr shariq says that after paying 4248/- i did'nt have to pay any extra charges.. So same thing i dont want to see this. He says pay 15k and then yo can see result within 7 days. But when i pay, he again send me 22000/- invoice for six sigma certification. And when i refuse he says. He will create onl resume in 15k. So i said stop this. He says go file a case on him if i can. So i only want a solution and my paymnt because its 2-3 hours just from now from this whole conversation. Pls help me out for solving this.
                                  Apr 13, 2019
                                  Complaint marked as Resolved 
                                  Shine.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 11, 2019
                                  Shine.com Customer Care's response
                                  Dear Sir

                                  Greetings from Shine learning

                                  With reference to your comment, we would appreciate the opportunity to respond to your concern. Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

                                  For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

                                  Regards
                                  Shine Team
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                                    J
                                    Japjeet soin
                                    from Delhi, Delhi
                                    Mar 5, 2019
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110014

                                    Hi
                                    Call came from one of the excutive name himanshu from shine.com he convirnced me that they will arrannge interviews for my profile but when i paid first time they again called me and told that u have to pay 10 k more. He did not told me about the 10 k payment and now he is not picking the call.
                                    His mobile number is [protected]
                                    Kindly look into it
                                    Apr 11, 2019
                                    Complaint marked as Resolved 
                                    Shine.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 11, 2019
                                    Shine.com Customer Care's response
                                    Dear Sir,

                                    Greetings from shine learning.

                                    With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

                                    Regards,
                                    Team Shine
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                                      S
                                      sunil r kumar
                                      from Agra, Uttar Pradesh
                                      Mar 4, 2019
                                      Resolved
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                                      Resolved

                                      Address: Flat 10068 block E4 tower 5 GH 7 Crossing republic. Ghaziabad, Ghaziabad, Uttar Pradesh, 201016

                                      Hi shine team,

                                      I had been sold shine services with subject line order number with wrong commitment on 25th feb 2019. I paid rs 4248 by net banking transfer. On 26th feb shine team again asked for rs 6000 + amount more to process for verification before proceed for service. This is total misguiding. At the time of service offering no such talk was made than why asked for more money. I do not want to go with this service. Pls refund my money back.
                                      While called on the number mentioned in email i have been given cc number [protected] but this number was almost not reachable.

                                      Pls refund my money back..
                                      Apr 11, 2019
                                      Complaint marked as Resolved 
                                      Shine.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 11, 2019
                                      Shine.com Customer Care's response
                                      Dear Sir,

                                      On behalf of everyone at Shine learning, we would like to apologize for the trouble you had experience with us recently.

                                      Refer to your email, you raised prime concerns which are as listed below along with our responses:

                                      This case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer.

                                      If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not.

                                      Your jobs on the move service is in under process. Will share the links shortly.

                                      If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side

                                      Regards,
                                      Team Shine
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                                        sagar_thorat
                                        Mar 4, 2019
                                        Resolved
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                                        Resolved

                                        Address: 422101

                                        Hi team,

                                        I had my wife shell out 4500/- by one of your customer care agent, suggesting this is a registration charge to get into shine's database.

                                        On top of this a further charge of 7500/- was requested by this agent named rajeev and his colleague, as a security deposit. This, we were told, will be refunded once my wife secure's a job. At this juncture, my wife backed out, and requested for refund of the already paid 4500/-.

                                        Rajeev said he can't make the payment straight away, and can take anywhere between 5-45 days for the money to reflect. He further asked card details to my wife for a quick repayment, including cvv number. We have not shared this detail with your agent, and have asked them to do a neft transfer. Can i please request you to expedite this refund, and help us get it back.

                                        Incident occured - 4th march
                                        Amount spent - 4500/-
                                        Agent name: rajeev
                                        Payment account : gpay to a kotak mahindra bank account 0740
                                        +2 photos
                                        Apr 11, 2019
                                        Complaint marked as Resolved 
                                        Shine.com customer support has been notified about the posted complaint.
                                        Mar 05, 2019
                                        Updated by sagar_thorat
                                        It also seems that Shine.com database is hacked. Yesterday after the above said incident, I posted my own details and immediately today got a call from an agent making the same offer to me. Suggesting that they have paid opportunities, and would like me to progress it by making an initial payment of 4500/-. And to make it even worse, they get entire details from Shine database, that we have maintained in the resume. Contact number, job details, job we are seeking, etc. Shine .com needs to identify how this leak is happening and payback customer whose data is leaked to these miscreants in the first place and have paid money to them thinking it to be authentic.
                                        Verified Support
                                        Mar 11, 2019
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        Greetings from shine learning.

                                        With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your registered email-id or contact number to help us check your profile and address your concerns.

                                        Regards,
                                        Team Shine
                                        Verified Support
                                        Mar 11, 2019
                                        Shine.com Customer Care's response
                                        Dear Sir,

                                        Greetings from shine learning.

                                        With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

                                        Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

                                        This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

                                        Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

                                        For any inquiries, email us at [protected]@shine.com.

                                        Regards
                                        Shine Team
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