Shine.com — Cheating in collection of resume processing charges

Dear Sir,
Today, i.e on 11-July-2022 Shine.com contacted me over phone to process my resume for the recruitments with the employers and requested the following payments one after another after making the payments without informing me at the first instance and cheated me :
(1).Application Booster Package, (2) Education Verification Package, (3).Job Profile Verification Plus Package etc:
Dear Navuluri Venkateswara Rao,

Transaction ID IN20220711_683458_101544
Name Navuluri Venkateswara Rao
Email navuluri.v.[protected]@gmail.com
Mobile [protected]
Amount (INR) 3292.00

Transaction ID: IN20220711_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 5320.70
Order Date:[protected]:49:43
Customer Phone Number: [protected]

Transaction ID: IN20220711_[protected]_[protected]
Merchant: www.shine.com
Amount Paid: 11002.14
Order Date:[protected]:53:48

The shine.com representative has not informed the above charges at a time and after making the first payment he has sent the another payment link and there by they have cheated me and collected the above payments through my credit card .

hence i request you to register the compliant and get me refund of the charges paid to them.

with regards,
N.Venkateswara Rao
Mobile No[protected]
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2022
Shine.com Customer Care's response
Dear Sir,

We ask that you kindly delete the payment details since it contains your personal information, which anybody might misuse.

Also, we tried to contact you to confirm the services purchased by you and to explain the overall process of the services but the call was disconnected.

Hence, we request you to kindly provide us with a convenient time so that we can get in touch with you and explain the process.

Regards,
Team Shine
Jul 19, 2022
Updated by navuluri
i am not interested in shines services at all. kindly cancel the purchase order and refund the amount to my account

N.Venkateswara Rao
[protected]
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