Shine.com — Taken package for job assistance and no service is being delivered

I have taken job assistance package of 4600 from shine and the pathetic followups and no action being taken by the executive assigned and even after wasting 1 hour on call, My profile is not actively updated .
I am fedup with the service and want my money back.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2024
Shine.com Customer Care's response
Dear Ma'am,

We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

Regards,
Team Shine
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