[Resolved]  Shine.com — cheating money in the assurance of job

Address:641652

I got a call from anil bhardwaj (Ph no:[protected], [protected]), the representative of shine.com. He told that there is a vacancy for a job in canada location. After that he asked me to pay the registration fees (Rs.4543) and he assured that you will get an interview soon. After 4 days he called me and asked me to pay rs.6361 for the immigration process. I refused to pay and he told this is the last payment. Then he alloted the counselor and his name is deepesh (Ph no:[protected]), the representative of shine.com. He told me to pay rs.5204 for education verification. After that he told me to pay rs.5404 for job interview preparation. I refused to pay this amount and he told me if you didn't pay, you will surely fails in the interview. I paid the amount and there is no calls from shine.com. After 10 days i got a call from deepesh and he told me to pay 13498 for job and interview assistance. Then i shouted him and i told i cannot pay this amount. So the # and # from shine mr. Ritesh pratap singh (Ph no:[protected]) called me and asked me to pay the part payment. After that i paid rs.6195 for job and interview assistance. After that there is no single call from anybody in shine.com. If i call them, they were not responding properly. They are all fakers. My kind request is to who search for a job, please don't believe shine.com. And i request the money cheaters to return back my money, if you are food eaters.
I request the indian government to throw this company out of this country as soon as possible and i need the guidance to fight against this fraudulents if there is no response for my complaint.
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Mar 31, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Shine.com Customer Care's response
Dear Sir,

This letter is regarding the complaint, you sent to us Before even attempting to explain the reasons leading to this unintended mistake, we would like to sincerely apologize to you for any inconvenience this may have caused.

At the shine customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced.

After a thorough review of your case and the discussion, You raised prime concerns which are as listed below along with our responses:

>You had opted the service in the month of Dec, 2017 and after availing the services our team member had called you up for the welcome call as it is a first interface to interact with our clients.
>On the basis of your understanding and the verbal consent the services has been initiated.
>We are the service providers and we are here to enhance the profile and increase the probability to get shortlisted for your resume.Your chances of getting a job will increase with our services and the services will only facilitate you for the job search.
>The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt.
>We would urge you to sympathetically use the service and take a greatest advantage of it as we need to retain you as a significant customer for quite a while.

Thank you for raising this matter and giving us an opportunity to perform even better.

If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Mar 03, 2018
Updated by Manoj_Maniyan
After the submission of my complaint, what are the actions taken against your fraud employees. I have paid almost 28, 000 and it is not a small amount. I have all evidences like voice recording, e-mail, etc. If you do not refund my amount, I will surely file a complaint against you. Deduct the salary from your cheated employees and pay me as soon as possible. I have already discussed this matter to the nearest police station and they will surely help me.

I request the the Indian government and Haryana government to take necessary actions and ask them to return my money or throw them out of this country.
Mar 03, 2018
Updated by Manoj_Maniyan
Your act of betrayal gave me a mental pressure. First give counselling to your employers to don't cheat others.
If the action is not against you, then this website comes under shine.com company. Now a days I lost my hope in the action of the government.
If my money is not refunded, I will give my voice against the government.
May 02, 2018
Updated by Manoj_Maniyan
who solved my problem? Again they cheated me. cheaters cheaters cheaters cheaters cheaters cheaters cheaters
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