[Resolved] Shine.com — fraud case based on your campaign name

[email protected]

from Mumbai, Maharashtra

Address:

400072

I have downloaded your app and uploaded my resume after 2/3days I had a call that you have selected for airport job so after that they told me to mail them 2 photos., qualification certificate, Id of any so I provided them. Then they ask for registration 2000 rs l payed them and they sad its refund able after that they said you have to pay Rs 6500 for documents verification I trusted him and payed them in third round for medical insurance you have to pay Rs 15000 then I said sorry please I don't have money so please cancel my profile after that they are not picking up my call

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Mar 30, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

Shine.com Customer Care's response Dear AsiyaShaikh,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

You can initiate the below actions before relevant authorities for your claim:- A) File a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction. We would be happy to help you through the entire process.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine