[Resolved]  Shine.com — illegally transfer money from account

Address:Kolkata, West Bengal

My husband was registered in shine.com Delhi brunch for job and we paid two times about 12, 000 rupees via online. They keep my bank account record. When they charge more money they I told them to stop the service. But after two months they withdraw 15, 000 Rs from my account without any permission. And now they said it was happened by mistake but they do not want to refund my amount and they show many excuses. What should I do. What is actually going on? They are totally fraud.
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Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2015
Shine.com Customer Care's response
Dear Ms Sweety, Thanks for writing your concern to us, We request you to kindly provide us the contact details with the convenient time so that we can get in touch with you and address the concern. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
Complaint comments 

Comments

My name is Puja Pandey. My number is [protected]. And mail Id is- sweetsweety.[protected]@rediffmail.com.

Please do something. I want to return my amount.
I have contact with the following numbers but they do not listen to me. I know its all happened with your group. Now I have decided to complain against the company and the customer representatives who harassed me for refund money. I want to talk with the Manager or owner of the company but they are making excuses.

I have lost my money but I'll not leave your company. You have to refund my amount of 15, 000 Rs. I have connected with the persons who are also cheated by you. And we are going to take a criminal offense action against you.

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