[Resolved]  Shine.com — Job requirements and extra amount paid

Shine.com Customer Care's response Aug 14, 2020 Dear Sir,

Thank you for contacting us.

This is to notify you that the details does not belongs to shine learning as many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Shine.com Customer Care's response Aug 19, 2020 Dear Sir,

We would like to assist & help you in the best possible way to find out the fraudsters. You can initiate below action before relevant authorities for your claims;

i) File Complaint with your bank to get a reversal and file dispute form/charge dispute form/cardholder dispute form/ transaction dispute form.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

Shine.com Customer Care's response Aug 19, 2020 Dear Sir,

We would like to assist & help you in the best possible way to find out the fraudsters. You can initiate below action before relevant authorities for your claims;

i) File Complaint with your bank to get a reversal and file dispute form/charge dispute form/cardholder dispute form/ transaction dispute form.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine