[Resolved]  Shine.com — joinnaukri.com forcing for payment in name shine reference

Address:110087
Website:www.joinnaukri.in

I got a call this afternoon 11-sep-2017 from [protected]. The lady spoke my resume was shortlisted and companies are looking for me immediately and they will arrange for interview following a process. She guided me to joinnaukri.com and kept asking what i see, she guided me to make a payment of rs.2714 which i did seeming to be genuine. On successful payment the lady asked me to be in hold so she can check. After 2 mins there was this guy asking me again to open the same link and guided me to a page where in the cart it showed me to make payment of 8900. Cliking addcart it showed me rs10502 including gst. The guy was forcing me so much to make payment now and only through debit card or a wallet payment. The initial payment was done through credit card. I explained i am not ready now and to call later. But he pressed me so much to make some arrangement and pay. He was not accepting credit card dont know why.

In the end i sensed something fishy and said i am comfortable with my job and dont want go through something with so much compulsion. I asked the about their refund process for which he said i need to make the entire payment only then i am entitled for refund. I said forget and i cut the call. I think i lost my 2714 payment unless my bank agrees to cancel their claim.

I am writing this post immediately so more people are informed.
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Oct 16, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Sep 11, 2017
Updated by Naveen Yardly
Other follow up calls to complete the payment immediately [protected], [protected]
Verified Support
Sep 12, 2017
Shine.com Customer Care's response
Dear Sir,

Greetings from shine career plus.

With reference to your mail, we are unable to extract records using your name.If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

We would like to inform you that the details do not belong to shine.com as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

Also, please note that time to time, we advertise this on our own newspaper Hindustan Times.

Regards,
Team Shine
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