[Resolved]  Shine.com — Missguidance and hidden payments and making it mandatory without prior idea

Had a very bad experience dealing with Shine Team, initially asked to pay 3+K to enroll, then one gentleman Shivam called asked me to pay Fees for carrer assessment and education verification and said without which we cant move, forcefully I paid 5.6K, I asked him is it the last payment and he said Yes. After payment he sent one more mail and ask me to pay Job verification and featured profile 10+K, I was upset and asked for reason as I was told previous was last payment.Simply Shivam was playing with words And unwilling I paod it, he confirmed payment and asked to me check mail which was for new fees Rese writing 17+K, I raised concerns as hidden charges not being told upfront but he keep auguing with me and told without this we cant move
This way dealing with customer is missguiding or way of cheating. I was not expecting this kind of handling from renowned Timesgroup company. Shine & Time team should fix this and refund my amount or give services within what I have already paid.Find Trasaction ids to refer to details. IN20220312_[protected]_[protected], IN20220312_[protected]_[protected].IN20220312_[protected]_[protected].