[Resolved] Shine.com — refund the amount of 4996

Muthuvel Kalinathan

Address:

600045

Hi,

I got a call from shine.com and after two months i decided to subscribed and i made a payment of 4996.

I made a payment on 6 jan 2018 and the order id is in20180106_76318_173246.

After make the payment, they want me to pay more amount rs 12543 to proceed further.

I called the customer care number which mention in the mail and the number is not function. So i stop the process and i called the person also. But the mobile number is switched off.

I logged the complaint in shine.com a;nd it was bounced.
The number and the mail id details is
[protected] and [protected]@shinelearning.com

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Feb 22, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your discussion with Mr. Ujjwal on Welcome Call, We hope all your concern has been resolved.

We have initiated your services after your verbal acceptance during the welcome call.

Request you to kindly utilize the service and take a maximum benefit of it.

If you require any kind of assistance then please let us know, we will be happy to help you.

Regards,
Team Shine