Shine.com — Request for Full Refund

Address:Gurgaon

Team Shine,

While trying to opt for only job search services I have been miscommunicated by the sales and services team and now I feel like looted. What I thought was that services would cost me around 3600 INR, I have been manipulated and charged around 60000 INR for various services despite me refusing to go further. Mr. Vikram and Mr. Vivek has deceitfully done this and trapped me into conversation. I did all the transactions in a hurry and later I found that these were not something that I asked for. Please initiate a refund of all the money to me. Till this time, no service had been activated for me. I want a full refund and like to unsubscribe from every other services of shine.com.

Thanks
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Complaint comments 

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Dear Sir/Ma'am,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine
Prabhatatri's [Complaint's author] reply, Nov 9, 2023
Please search it with my registered email Id - [email protected]
Dear Sir,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

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