[Resolved]  Shine.com — Salary payment

Hello

My name is Tejaswini. I had received an email from shine site ([protected]@alert.shine.com) regarding home based typing job. I had contacted the number mentioned in your email. I had paid the registration fee and the assessment was completed and also submitted. They said the salary will be processed the next day of our submission. But later they asked me to pay the GST and file processing fee of rupees 6250. So I made my payment and I was told that the amount paid went into the suspense account, so they requested me to make the payment again, however, it end up in suspence account. Later they informed me that there was an issue with the server and later they fixed it so they asked me to pay half amount of rupees 3250, so that they could process my salary.
Total amount of 15750 was sent by me and they have also dropped an confirmation email saying that they will process my salary before 9pm yesterday dated 27th November 2020. But once I done my payment there was no response from them. So I tried contacting them and their phone numbers are off. The numbers are[protected] Rajendra singh( mentioned in email ) and[protected] Aditya ( senior manager). I have attached all the screenshot of the payment and also the mail from Shine and also the confirmation mail sent by them. Kindly look into it and do the needful at the earliest.
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Aug 13, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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