Shine.com — shine learning fraudulent

Hi
Dear team last week i received one call form one person and he introduced him self as shine executive and he said shine is created one career service and that will ensure ur cv quality as well as my name will display in top list later further i asked for abroad job opportunity and they said they do offer that and another guy called me on next day his name is puran singh and he sent some link and in that they asked me to pay 5800 but i denied but some how he convinced me and i paid through my debit card and later he said i will get one executive who will particularly handle my account same thing i received call and he explained me about process and later he also sent one link in that it was mentioned i supposed pay 9600 and he argued with me like supposed to pay today only or else my further process will get stuck so i asked some documents and he sent that also but still i have doubt with this process so please help me out weather this is genuine or not i attached all documents which he sent to me
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Dear Team,

I am surprised the way Shine learning team has miscommunicated and taken me money

First Mr Kartik calls up and discussed my profile, after which he confirmed that I need to pay 3992 for profile boosting and job assistance, which I did.

Later I received call from Mr Shivam who said that Rs 3992 was only for Registration and I need to pay Rs 8337 for Job assistance services to start. I was surprised that how come a Hindustan Times group company process and people are working. I took Kartik on Concall with Shivam where Kartik confirmed that he didn't knew that more money and steps are pending. Me Shivam convinced me of Professional services in Job assistance and profile and I was asked to pay while he was on call on other line so that things could start immediately. Anyhow Shivam convinced me that this is last payment and I will be given good services, so I paid.
Just as I confirmed on call to Shivam that I have paid, he said that please check I have sent another link for payment of 17700/- which is towards Job and Interview Assistance, I was shocked how come within a few minutes Shivam can change his words.

When I got angry he asked me to speak to his team leader Pooja who anyhow started the same words which Shivam had done to convince me for paying 8337/-.

According to her 8337 is for Verification and online assessment and if I don't pay 17700 then my 3992+8337/- will go in vain as that is for registration, online assessment and Verification and they have no refund policy. She said they work on CRM and next step requirements can't be know until a step gets finished, really ??

Don't you have a process knowledge or training given ?

Really a learning experience for me .

Request shine customer service team to provide me a resolution and create a

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