[Resolved]  Shine.com — taken money 9000 but did not provide any service

Address:500028

I uploaded my profile at shaine.com they called me and promised to provide many service but they did nothing and not even respond to my complaint grievance properly, since 3 months now they even stopped responding to my mail, kindly do need full, sumone got entire details form they called me and taken 3000 from paytm by telling that you will get your refund.
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Jul 4, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Shine.com Customer Care's response
Dear Sir,

Thank you for your complaint and we really appreciate you taking time to share your concern.

Refer to your email, you had made the Rs.9098/- for the services which has been initiated on the basis of your consideration. We had replied to your all concerns via email. Moreover, the payment which you had made to paytm that does not belong to shine learning as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.Below are the service details:

Featured Profile - We had created your profile and stamped your profile as a featured so that your profile cannot be missed from the recruited zone. Your profile has been updated as per the resume

Job Search Guidance With Job Thought Report - The email has been sent to you for the psychometric test as this exercise will require 25 minutes and is completed online.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
May 31, 2018
Updated by shareef abbas
nothing has happend as you said, after i said will not pay the more amount, if the he is not belongs to shine .com then how he came to know i ma talking to Mr. gavarv and how he know that i paid 9098 rupees and it can be refunded as you want to cancle the sevicies, just tell me who shared all these things, now please refund my money and i want your Un conditional apologize for the incontinent you people created to me ... and REFUND My Money
May 31, 2018
Updated by shareef abbas
YOU PEOPLE NEVER TOLD ME THAT I HAVE TO PAY 16 THOUSAND CHANGE FOR THE SERVICE, YOU STATED TAKING ONE BY ONE WHICH SURPRISED ME. AND HOW CAN YOU FORCE A CUSTOMER...?

sum frudstar called me with all the details, posing his name as Gourav including Everything even my payment details, asked me to pay 3000 rupees and get entire refund throw paytm, I complaint you sevarl time but you never responded on this, YOU NEVER TOLD ME THE MONEY IS NOT REFUNDABLE, until I asked you, and you can not force or your customer
Jun 08, 2018
Updated by shareef abbas
Hello shoba..

It has been forced on me after i paid 2900.00, If i dont pay i dont get any services, after i paid 6000.00, again its has been told by Gourav that if I dont pay 6000 more I dont get any services, everything will be paused, what are you talking yaar. why dont you people sit togather or have a concall and discuss who said what..?

You are just reverting to my mails you are not giving resoluation..?

Since 6 months you did nothing see the attachment wat kind of jobs i get... in attachment

Keep your services with you i dont need simply you took my 9000 rupees and did nothing just refund my money...

Complaint comments 

Comments

your Team ember Mr. Gourav clearly said we will not go further if you don't pay remaining 6 thousand rupees, then stooped everything, now your giving me deferent explanation since 5 month you did nothing now you are giving me this kind of expectation, after taking my money you never responded to my mail's on time not your provided me any services, I dont want your service refund my money.
shareef abbas's [Complaint's author] reply, May 28, 2018
YOU PEOPLE NEVER TOLD ME THAT I HAVE TO PAY 16 THOUSAND CHANGE FOR THE SERVICE, YOU STATED TAKING ONE BY ONE WHICH SURPRISED ME. AND HOW CAN YOU FORCE A CUSTOMER...?

sum frudstar called me with all the details, posing his name as Gourav including Everything even my payment details, asked me to pay 3000 rupees and get entire refund throw paytm, I complaint you sevarl time but you never responded on this, YOU NEVER TOLD ME THE MONEY IS NOT REFUNDABLE, until I asked you, and you can not force or your customer f
You said email has been sent where is your e mail. and you are sending this email since 4 months...? now pelase don't harass me more just refund my money...

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