[Resolved] Shine.com — Value packs subscription | |||||
I had subscribed to Shine's value pack which promised to avail me with suitable job matching my profile. I am an engineer cum MBA. The promises by Shine.com were not devlivered at all. They sent me jobs like BPO, DATA ENTRY, BACKEND, instead of several mails and verbal interactions with Shine.com regarding the kind of job I was looking for. Before making the transaction, they told me that the jobs I was looking for would be provided by them. By the end of the 4th month I was asking for my refund as I have found a job on my own, without any assistance from Shine.com. The team infact asked me for all kinds of proofs to enable my refund, but no response post the proofs mailed out to them. 3 remainders regarding the refund have been made, but in vain. Now I want my refund amount. Please help... Was this information helpful? | |||||
Dec 30, 2015 Complaint marked as Resolved Dear Forum
No particular steps have been taken from Shine.com. The team called up with new definitions of their packs and said they'll check my account. No replies after that. Help me to get my refund please.
Phone number: 911206545354
email ID: [email protected] Shine.com customer support has been notified about the posted complaint. Verified Support Dec 29, 2015 Shine.com Customer Care's response Dear Aditi
With reference to your comment, we have already updated your profile on Shine.com.
The response from the consultants/recruiters depends upon the availability of job opportunity with them which exactly matches your profile.
For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.
Verified Support Dec 31, 2015 Shine.com Customer Care's response Dear Aditi,
Greetings from shine.com
With reference to your mail ,we have processed all you services and the validity of the availed services has expired.
Shine provides various career services and helps you to highlight and feature your profile among recruiter on our job portals but does no guarantee jobs as you are contacted by recruiters on the basis of job availability .
For further assistance contact us at[protected]/355 or email us at [protected]@shine.com.
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I request the consumer forum to help me in this matter. I can provide all the proofs if required.