Shine.com — Unethical and unsympathetic behaviour

I should have seen online reviews before falling prey to sweet talks of the reps. I paid more than 3292 to the first guy and then a account manager talked and got my money 34086 rupees in name of one service after another. As someone who has lost job due to layoff, I was desperate and was nodding my head. He emptied my account and asked for 20k more for final payment. I tried using my credit card and it failed so I told him I will try the next day. By then I casually saw online reviews and was shocked at the scams happening in the name of shine. But I will tell you what happened later. That night I lost my mom due to health issue. With no money in my account as I had paid everything to the scammers of shine. I sent an email politely to call me later as my mom is no more. Four days later my account manager tells me to give me 30 mins despite me telling my mom is no more and I do not have money in my bank account, How inhumane can these people be? All they care is about is MONEY. I feel that Naukri folks are much better as they dont upsell and loot consumers money. Please advise how can I go to court against these people as I know several people in legal and have call recordings against them.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2024
Shine.com Customer Care's response
Dear Sir,

We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?

Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.

Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.

Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.

Regards,
Team Shine
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