[Resolved]  Shine.com — asking money for fraud commitments

Hello sir,

On 13-May-2019 I has been asked to pay 1244/- amount for confirmation services, and he also promised that money will be refundable
And again they asked around 3000 for document verification and that amount will be refundable soon, but I felt something suspicious so asked them to refund my previously paid amount (1244/-). They asked to keep min. 10, 000/- in account or else money cannot be refundable, what kind of a policy this, so I asked to refund my previously paid money at any cost
Regarding this I dropped a mail to where I got "ConfirmationServices" mail. But I didn't find any further action is performing regarding this. So I had saved every call recording and mails which were sent by Shine and I hope my issue will be resolved soon.
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Jun 21, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. As these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine
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