[Resolved] Shine.com — Failed on delivery commitment

AdarshSingla

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122003

Poor after-sale support and customer service. I had purchased a job referral package 10 days ago but not operational till today as there have been problem after problem at shine.com/roundone.

No response on phone, poor response on emails, lack of focus to fix the problem, casual approach... Highly disappointing.

Have finally asked for cancellation of my subscription.

I feel shine.com (An ht company) is spoiling the name of hindustan times which otherwise commands good respect.

Adarsh singla
Gurgaon

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Jun 29, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Shine.com Customer Care's response Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share your contact details with us. So, that we can get in touch with you and address the concern.

Regards,
Team Shine