[Resolved] Shine.com — paid services charges for, rs 68 000

Deep Kamal Singh

from Ahmedabad, Gujarat

Address:

Gurgaon, Haryana

Shine.com calld for premium services on 10th june 2019. From gurgaon office
Charged me ₹68, 000 in 5 part payments . 6th payement of ₹41, 287 was asked and i refused.
1st payement - 3127 application booster pack Transaction ID IN20190610_209683_122331
2nd - 6614 Job search guidance with job thought report Txn ID IN20190610_209741_133142
3rd - 13494 Education verification plus package 2 & visual resume for experienced professionals Txn ID IN20190610_209760_133817
4th - 17700 Job and interview assistance Txn ID: IN20190610_209765_134337
5th - 27847 Mater in quality & Linkedin Profile summary TXN ID: In2019_209790_145420 & IN20190610_209783_141317
I believe charging this amount is totally useless . Pls refund my whole amount asap.
[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Jul 31, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your discussion with our concern team member on the welcome call dated on 11 June, hope all your concern has been resolved.

As we believe in transparency of products / services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

At that time you had not raised any issue and on the basis of your verbal consent the services has been initiated.

We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine