SHOP CJ Network Complaints & Reviews

We ordered this from shop cj.
When it reached it was not working
I have made call so many times but no response comes from there they just say that we'll call you within 24 hours but never made it has been now 10 days but no action has been taken as yet
Our order no is [protected]
U are requested to take action as soon as possible so that it can be convenient for us...
Thankyou...

I purchased handy surya washing machine from shop cj site. When thought to use it. I plug the machine ome sound came along with spark. And it dint start. So i complained to shop cj site & they told it 'll be solved within 48hours but still they dint do. After calling them many times finally they managed to get brand number and told me to contact him. After calling the brand many times he answered my call and said he 'll send mail to cj as y have requested for and he 'll give me new product. Which he dint do yet. So i registered complain in shopcj many times. Every time they say within 48hr but not yet. More than a month passed. Even the brand is not answering call. I spoke to bothe the parties to arrange for pick up facilities as the fault was from their side but both the parties point each other & none is interested to solve the issue. Shopcj says they must get mail from the brand and brand says he have sent talk to cj. I'm fedup with both of them. When the fault product is delivered from their side i can't understand why they r telling me to courier the product at my cost. They must arrange pickup facilities as it is their fault

Hi this company is extremely poor. Your website is not working since an year. No online payment option available on shop cj. Delievery charges is extremely high. Whenevrr i opened your site buy now option is continously loading. When i clicked on add to cart option it shows some error occured. Allready mailed at responseshop cj.com with a screensort. You guys are only replyiny our teachnical team is working on that. Also whenever i placed any ordrer

I placed an order 2 years ago at shop cj. Today i received a call from shopcj network stating that i am one of the lucky customers from 24 others. I can won a prize but to claim that prize i have to purchase something on shopcj website worth rs.3500. She stating all our personal information like order id, name, contact number, etc. As the representative stated all my information. Does it believable or fake?

I have received a call today from [protected] and [protected] that i have won a lucky draw of tata safari and asking to whatsapp them my adaar card, photo and deposit 1500 rs. Is it a true call?
And when i asked them that where is your office, he said we are calling from lucky draw office which is different from shopcj head office.
Also offered me that i can take cash instead of car??

It is to inform you that I have booked an order of bedsheets vid order no stated above. The order details was shared with the fraud person which first message me for a jackpot stating the order details. The message is here by attached. The mobile no is also attached. I am very shocked to here about my accurate order details through your company. I saved myself with my wisdom but this brings a question mark about your privacy policy. Now I cancel my order. I will never recommend your online marketing.

I have received a call from [protected] (Sameer). I was told my name is selected as part of promotion activity. I will be the lucky one to bag one of the three prize

Iphone7
Dell laptop
50k cash

However to avail this i need to shop for 3500/-

The portal is not supporting hence i need to make the payment as per their secured channels. I feel it's fishy. Kindly look into it and confirm me.

Also, can u also roll out a communication to customers to avoid any such interactions that my lead to financial fraud.

This is to inform you that i have received a call saying that i have won a lucky draw with confirmed three gifts which i can choose from.
1. Iphone 7
2. Dell laptop
3.50k cash.
The lady who had called said il have to go to shop cj site and click on items on tv. And after that il have to shop 3000/- and above then only i can avail the gift.
They were supposed to send me a email, but i said im busy.
[protected] (Number of the lady) on the true caller it shows pankaj.

They have all the details like address, and name of the person.
But good part is she didnt had my full address.

Kindly look into the matter i have written everything so that no one should get fooled by this kind of calls.

I have purchased 2 surya magic portable wash.. I have opened the machine and tried to use followed by instructions accordingly but once on the switch.. Motor got smelled and damaged in a second.. I haven't opend another machine. Now i want to return both machines..

Damaged suborder no[protected]

Not unbox suborder no[protected]

Regards

Anamika sharma
[protected]

Received the following message and few calls related to this order i placed recently:

Dear customer, congratulation, you have product order on 29/01/2019 from shop cj (Pvt. Ltd) tv show out in shop cj (Pvt. Ltd) company, your name to open lucky draw mahindra scorpio car cost rs. 16, 50, 000.00 you have received two option 1st option - mahindra scorpio car 2nd option - cash 16, 50, 000.00 after registration.

Additionally specifies registration cost and contact details.

My name hemnat kumbhar, purchase the wonderchef5 in 1 nutribland19th feb 2019.
Order id - [protected].
As it was shown on tv, product seems to be small in size and not as expected.

So i called call centre, they said that shop cj has return policy. Means they will not take electronic product return.

This is rediculus, as all other company in market take the product back if it doesnt make up the customer expectation.

They shoud take the product back and refund teh money.

Purchased almirah organiser 30 pieces set 2 days back. Since then rcvng calls from all over india telling me i m online winner n they have all my details including my email id address n the item i purchased. Rcvng calls from different mobile numbers several times a day.. This is highly unacceptable n i am cancelling my order n inform cyber cell here that this company shop cj circulates customer details to fraud people.

This is to bring to your notice that your customer data is getting leaked/hacked.

I got a call from phone - [protected] yesterday, giving me all the details of my shop cj order number and stating that you own a prize (Tata safari). And then asking the 12000 for processing of it. Which is known fraud.

Please take this complaint and take appropriate action against the person with the above number.

Also, check how your information is getting leaked,

Kindly take this as a serious problem which could damage your brand.

Thank you,

Hemant kumbhar
[protected]

Hi,

Recently i purchased a product from cj shopping where i provided my name, address and phone number as per the delivery rules. Soon after that i started receiving fraud calls like i have won tata safari and cash worth lakhs of rupees beacuse of the purchase that i made on cj shopping. The person calling me up had all my details like what i ordered, my name, my address. The same thing happened to my mother and father who ordered something from. The same site. We are worried about customers data leak by the cj shopping site. Please take note of it and make sure to curb such scams.

Very bad image of Shop CJ.
My parents ordered some bedsheet and they keep ordering from Shop CJ untill now from now on if this case is not handled you are going to lose such loyal customers.

Today received one message as shown below:

Dear customer, congratulation, you have product order on 29/01/2019 from SHOP CJ(Pvt. Ltd) TV SHOW out in SHOP CJ(PVT. LTD.) COMPANY, your name to open lucky draw MAHINDRA SCORPIO CAR cost RS. 1650000.00 you have received two option 1st option - MAHINDRA SCORPIO CAR
2nd option - CASH 16, 50, 000.00
After registration. Registration Charge
For Car -: RS. 16500.00
For Cash - : RS. 8, 500.00
For more information contact me.
TOll free help line No. +[protected] Mr. Pradeep SAH
Mobile help line No. +91-[protected] - Nitin Kumar Singh

For transferring the registration charges as mentioned above when asked they have also provided there Account details:
A/C No. [protected] Bank Name(S.B.I)
Name Mr. Pradeep Sah IFSE Code - SBIN00070803

When asking them the company name they send me this message:
Head Office Address: Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore 560034 Karnataka India

This address is of Flipkart India/Internet Private Limited and they have just taken Internet Pvt Ltd as there company name and address of Flipkart.

I asked them to drop a mail but they refused and not giving any confirmation.
It is all clearly a fraud and which is running under your brand name.

I am also going to mention this case in Cyber Crime Cell, my parents were about to getting sacked into this fraud but many such other people who are not aware of how to check the authenticity will definitely pay the fine for this.

I would request you to find these people working in some or the other department of yours as they know that we have ordered something on this date.

Many people must have ignored but many can fall for this scam.

Attaching screenshot of my messages and I also have call recordings if you want kindly contact me back I will provide it to you.

I did not want to write abusing language on national platform but this company is actually chutiaasssssss and kaminnaaa can any one believe my refund not done since 1 year. I request everyone plzzzzzx do not shop single thing from homeshop18 and shop cj because i have returned their product since 1 year ago but they had not refunfed my amount since 1 year can any one believe. My order id is [protected] i had conversation with ms anju rani and sapna but their reply from last 1 year is to wait for 7-8 working days for better asssistance my phon number is [protected]

Hi Team,

I am Ashok Kumar, I have purchased 5-In-1 Wonderchef Nutri-blend CKM-Red product from shopcj TV show, which is not full fill my expectations, and I want to return the same product. So I request to you, Please refund my money or replace the product with Product Code: 33972187.

Online the product Rs 2999 only, ( With Free Shipping ), but you guys has took shipping charges Rs. 350 also.

Last 20days, I am trying to contact you, but Shopcj replying, call to wonderchef and wornderchef telling call to shopcj, please tell me, This is very bad, and worst experience, and me and my family very disappointed.

I have purchased many products from different different site, but this time is worst experience.

Product Details:-
order [protected]
complaint no. HS[protected]
complaint no. HS[protected]

I am looking for juicer, but I am not satisfy with 5-In-1 Wonderchef Nutri-blend CKM-Red, so please replace this product with Product Code: 33972187, Prestige Juicer Mixer Grinder With 3 Jars

If, you are not refunding my money, please place my below order.

Product Code: 33972187
Prestige Juicer Mixer Grinder With 3 Jars
Rs. 2999
https://www.shopcj.com/prestige-juicer-mixer-grinder-3-jars/household-appliances...⇄

Hi

With reference to the above order i wish to inform that i got damaged hair remover and that too without batteries.. As specified in the site that battery comes with it... The hair remover is not working properly and is not able to remove any hair... And i further want to mention that i have placed the order from shop cj and got the order from your site only.. But the inner box labeled as homeshop18.. I am attaching image of the outer box here... I must say... Totally disappointed this time..

Pooja dhaliwal
Syndicate bank
Vapi

I had paid for a portable water heater booked online. A hussain is my name.
Received package on 31 jan 19. Mob [protected]. Order no. [protected].
Order date 26/1/2019. Suborder no.[protected]. Branch code - jam
Complaint — the packet was delivered on 31 jan 19. On opening the wrapping the portable water heater nozzle was found broken along with cracked bottom casing. The wrapping was shabbily done with no bubble wrapping around the heater. The heater was just placed in a cardboard carton which itself was smaller than the heater. The water inlet nozzle below the heater was broken along the the bottom casing. The packaging was absolutely bad. Seller name as per package cover was — ravitech, kirti nagar new delhi.
I want reimbursement of money. The item was damaged badly. Please do the needful.

Totally unbecoming of such a company to deliver bad damaged products.

I request all the customers that shop cj is a fraud company and harassing them because of their fault. I have ordered product on 24 july which was defective they have taken 999/ +200 =1200 for that. When the product was defective it is their responsibility to send at my place with any extra money e. G. Delivery charge. After having conversation on the phone as well as on mails i have a conversation with cse anuja as well as shagufta khan cse many times they send mails also. I told them various times that i am not going to pay any single money from my pocket for the replace order they had my money 1200 with already they have to adjust it with that money. This was not my fault. When i talked with anuja she told me i don't have to pay any single money or delivery charge as my money 1200 is already with them. She said yes it's their bloody wording and told me to inform the department to do online payment while ordering my replace product so i did the same but they denied it. From that time onwards they have start ignoring me by not replying my mails i tried my best but the shagufta khan send me a mail informing me that they have already given my 999/ through coupon but not given 200 rupees. They are shameless ridiculous and # but then also they are not helping me out and taking 200 for the delivery charge as i paid it earlier. They don't have self respect at all and a big fraud. They didn't help me out. Today i have ordered my replace product then also charged me 200 extra for the charges. They are big # and kept my bloody money with them only for their fault and torturing the customers from 7months. God is there watching everything the company shopcj have to pay for this. They keep their own words and solve the issue. It is a loss for me they will never understand the customers feelings at all. It's my money got stuck not theirs. They are happy that i have paid extra money very shameless company. They got extra money instead of having my money with them. God will curse them for this. They don't want to provide the solution that's why they started ignoring my mails. They are hurting the feelings of customers i went it for 8 month then also they are # only. Mere paise pachenge nahi. They are not doing their duty properly. Anuj he is a manager was very rude and the staff also. I always pray their company is not trustworthy at all. The mental trauma which i gone through is really not easy at all. They don't have any right to take extra money for their benefits for their fault. None other company do this because for them customers is right and make sure they never trouble the customers