[Resolved] Shop CJ Network — electrolux 20 l'grill

pukar

from Kawant, Gujarat

Address:

390019

Dear Sir
I have purchchase above item on 28/01/2016 online from your site with 05 yrs warranty card.Invoice is attached.Now from last 02 days above item is not working.while swith on there is smoke from inside cabin.Please do needful as early as possible.You contact no is not working.
Thanks & Regards
Ram pukar Ranjan
[protected]
[protected]@rediffmail.cim

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Jul 22, 2018

Complaint marked as Resolved

Dear Sir with referance to early complain still my complain has nor resolved.Even no body from company has contact regarding said problem.I have niether email nor telephone no.In my invoice contact no is 022-44418000 & 0124-418000.But during call both no is showing invalid.Please do needful.

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

SHOP CJ Network Customer Care's response Hi Pukar,

We apologize for the inconvenience you faced related to the product. We would like to request you to contact the brand ELECTROLUX on their customer care helpline number:[protected] for service related queries within warranty.

If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik

Jul 26, 2018

Updated by pukar Dear Sir
I am very said to inform that still i my problem has not resolved.As per you advice i have contact to cust care no[protected] but i have i got reply this is wrong no as this no belongs to dellear.Agian i conntact to auth cust care electroluc no [protected].But i got this is also wrong no.Please advice me what to do .It is my humble request to forword my complain to concern auth with all supporting document is already attached.
Thanks.