[Resolved] Shop CJ Network — Intex GCM Cloud+ mobile order number is [protected] | |||||
I am complaining about my mobile. I purchased mobile via shop cj tv aid . they told in tv advertise that the mobile has a gorilla glass and the glass is not damaged easily . but now my glass was damaged and when i go in intex customer care for replace my glass because my mobile is in still warranty but the intex customer care told me your glass is not gorilla glass .. my order number is [protected] . they send me wrong product now i knew that. so i request you please exchange my product or replace it . Thank you Rahul Was this information helpful? | |||||
Jan 9, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Dec 03, 2016 ansh1993's response Regarding payment
Verified Support Dec 09, 2016 SHOP CJ Network Customer Care's response Hi Nevya, As discussed over the call, to exchange the product request you to share with us the Special replacement Certificate to get the issue resolved. For further assistance kindly mail us on [protected]@shopcj.com Thanks! Regards, ShopCJ India | |||||
 2 Comments | |||||
Comments
Hey
I online buy Yu Yureka Note 4G 15 Nov but i don't delivered this phone still today i many time call and compliant but he said again order this phone so please help me...
My order number-[protected]
I online buy Yu Yureka Note 4G 15 Nov but i don't delivered this phone still today i many time call and compliant but he said again order this phone so please help me...
My order number-[protected]
SHOP CJ Network Customer Care's response, Dec 10, 2016
Verified Support
Hi Ravi,
We have forwarded the request to concerned team and soon the issue will be resolved.
Thanks!
Regards,
ShopCJ India
We have forwarded the request to concerned team and soon the issue will be resolved.
Thanks!
Regards,
ShopCJ India
SHOP CJ Network Customer Care's response, Dec 12, 2016
Verified Support
Hi Ravi,
As discussed over the call, we have auto reversed the amount and the said issue has been resolved. Thanks for connecting with us!
Regards,
ShopCJ India
As discussed over the call, we have auto reversed the amount and the said issue has been resolved. Thanks for connecting with us!
Regards,
ShopCJ India
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As conformed over the call, the said issue has been resolved. Thanks for connecting with us.
Regards,
ShopCJ India