Shop CJ Network — Received damaged product

canny

from Puducherry, Puducherry

Address:	600083
Website:	www.shopcj.com

I bought a microwave oven.They strictly told me not to open the box before paying money and also told that they'll refund the money if it is damaged. As soon as i opened the box i could see that it is a manufacturally defected one. I contacted them immediately and told this. they said that their executive will call me within an hour but none of them contacted us. i have called many times but there were no response right now.I want them to refund my money since we all know that oven is hazardous if it is damaged. i have ordered it on 27.6.16 and got it on 28.6.16
I don't want this to happen to any other customer. If i call they answer to us very harshly.
my order no: [protected]
docket no: [protected]
so kindly please take necessary action immediately.

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SHOP CJ Network customer support has been notified about the posted complaint.

Jul 04, 2016

Updated by canny There is no response till now. you people are fraud.give my refund or i will file case in consumer court. I will recommend to everyone that not to buy any product from shop cj. my contact email is [protected]@gmail.com

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Comments

sangeeta seth

from Gurgaon, Haryana

Product is defeated and the quality is very poor . The rod is placed wrong in the hook, and also the price is very high. want cash back in place of the product. Pls make this process fast.

SHOP CJ Network Customer Care's response, Jul 4, 2016

Verified Support

Hi Sangeeta,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

SHOP CJ Network Customer Care's response, Jul 4, 2016

Verified Support

Hi Sangeeta,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Canny,

we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.

Regards,
Shop CJ India