[Resolved]  Shop CJ Network — Worst product quality and no response from shop cj

Address:Mumbai City, Maharashtra, 400007
Website:consumer complaints

I ordered huma kurtas and got it delivered on 18th of October 2016 the size and the product quality is worst and not fitting properly..so I called customer care and asked for return procedure and wanted a refund the rep said it will be returned and complete amount will be refunded in 7to 10 days its been more than 20 -25 days now there is no response from shop Cj and I called customer care 3-4 times every time they promise a call back in 48 hrs but till today no one has called I need my money refunded 1468 rs asap and very disappointed with the product and customer service from shop Cj they cheat customers very badly horrible experience will never ever shop again nor recommend this company
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Dec 11, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Nov 10, 2016
devanand kotigari's response
account num:[protected], name :k.munivaraprasad, ifsc: SBIN0013400.
Verified Support
Nov 10, 2016
SHOP CJ Network Customer Care's response
Hi Poornima,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Thanks!

Regards,
Shop CJ India.
Complaint comments 

Comments

Sensor problem
SHOP CJ Network Customer Care's response, Nov 12, 2016
Verified Support
Hi Iqbal,

Kindly share with us the order details so that we can check and get back to you.

Thanks!

Regards,
Shop CJ India
iqbal bhai jesani's reply, Nov 20, 2016
Invoice Tax Reg. AADCK9942MSD001
Docket No. 42342954124
Mobile. REACH ALLURE
Order No.20160830076067
Order Person. Iqbal bhai Jesani (C/o- Saleem Ajani)
Address- wing "A" Flat no. 604 Rai Ashiyana Building Opp. Mominpura Railway Bridge, Kadbi Chowk Nagpur 440017
Contact Person - 9422909495/7972052269
Hello
I oredered 3 burner set along with offers of some more things with it on this rakshabhandan..it was gud at first but we are now facing some problems with the burner ..its harldy 3 months now ..n facing problems with it ..can u please fix it else replace it as soon as possible ..please reply soon
Regards
Sr. No: SQG 85141
SHOP CJ Network Customer Care's response, Nov 12, 2016
Verified Support
Hi Isha,

We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue.

Thanks!

Regards,
Shop CJ India
Lava mobile reolace job seet deo latter

My oder twinkle jewelry collection by glowria product Id: 179457. i returned my oder worth of 999 but they dont returned my amount. my AWB No: [protected] and my accont num: [protected], IFSC:SBIN0013400, state bank of india, Tirupati. pincode: 517501. kindly return my amont as soon as possible.

SHOP CJ Network Customer Care's response, Nov 16, 2016
Verified Support
Hi Devanand,

We have escalated this issue to the concerned team and request you to allow us sometime.

Thanks!

Regards,
ShopCJ India

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