[Resolved] Shop CJ Network — wrong delivery of the product | |||
Dear sir \ mam, i, Mr. babu ramchandra ghodke order the bed sheet set on 12 07 2018 today i received the delivery but it is not the right product which i ordered. sir, its my humble request to refund my money back and send the Currier boy to collect the product as soon as possible. please cheque my order details which i received today as follows. order details : invoice no: BEEL/ 18- 19/32137 order no : [protected] gst no 08AACG874R1ZR mode of payment : cash on delivery invoice date 13\07\2018 order date 12\07\2018 dispatch by TCI XPS (surface) please give an immediate reply . thanks and regards, Baburao Ghodke. 18\07\2018. Was this information helpful? | |||
Sep 2, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 SHOP CJ Network Customer Care's response Hi Baburao, We apologize for the inconvenience you faced related to the product. We would like to inform you that we are arranging reverse pickup for the product from your address and will process the replacement thereafter accordingly. Kindly allow us 2-3 working days for pickup of the product. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik Verified Support Jul 29, 2018 SHOP CJ Network Customer Care's response Hi Baburao, We apologize for the inconvenience you faced related to the product. As per our verbal communication, we would like to request you to allow us 2-3 working days for better assistance. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik Verified Support Aug 02, 2018 SHOP CJ Network Customer Care's response Hi Baburao, We apologize for the inconvenience you faced related to the product. As per our verbal communication, we would like to inform you that we have successfully processed your refund worth INR 849/- in the form of Coupon Code and the same has been sent to your registered mobile number: [protected] on Aug 02, 2018. This Coupon Code will be valid for 90 days from the date of issue. If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik | |||
 1 Comment | |||
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My ordered no [protected] was cancelled on 16th Jun, 2018. My complaint no was HS[protected]. But still they not given my refund amount. Also their phone no not working. I have attached herewith of my product invoice. Please email me at [protected]@gmail.com.
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