Shop101 — Refund amount not credited in my bank account

Address:	Shop101
Website:	[email protected]

Dear sir/ madam
Maine iske pahle bhi aapke paas shop101 ki complaint di hai mere refund amount ke baare me lekin abhi tak meri refund aur margin amount bank me transfer nahi ki shop 101 walo ne. Mere 2 product return ke the usko return leke 1 month ho gaya abhi tak refund amount nahi di shop 101 ne aur 1 product ki margin amount hai usko bhi 1month ho wo bhi nahi di. Shop 101 walo ne mujhe latest bank statement maange 2 se 3 baar maine pure details bheje. Khud bank me jaake jiske account me galti se paise transfer huye uske liye maine bank ko amount hold par tambe ke liye application letter bhi diya. Bank ne bola ki shop 101 company ka authorized letter hame send karo usme mention karo ki jo paise galti se dusre account me gaye wo aapke account me transfer kare aisa likho. Ye baat maine shop101walo batayi to unhone mujhse hi letter likhwa ke maana aur to aur word document type karke maanga. Wo bhi kaam maine hi kiya itna sab karne ke baad ab main unse puchti hu mere paise kab aayenge to answer nahi dete.sir main bahot pareshaan ho gayi hu ye log mujh se hi sab document banvane ko bolke khud kuch bhi nahi kar rahe.plz help me.
Regards
Manjusha Deshmukh