Shop101 — Refund didn't get 1.5 month gone

Address:	Jodhpur
Website:	Shop101.com

Order no. [protected], almost one and half month gone but refund not got of my order.

Refund still not reflected in my credit card account bill of credit card generated on 05.06.2020 the same statement is provided to shop101 team of my credit card, all credit and debit transaction entries are in that but there is no refund of amount rs 504,
I told them to contact his payment partner because refund is still not credited to my credit card account (Source account). But didn't got any response from their side.

Mailed the same 2-3 times to shop101 support team but didn't got any response.

Please look into matter and do the needful asap.

Thanks & regards,