ShopClues.com — 2 led tvs ordered through shopclues order no 72362096 & 97 not received

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	shopclues.com

Dear Sir/Madam,

I ordered 2 Samsung LED TV from Shopclues.com online after making full payment through my credit card on 18th Oct -shopclues Order no 72362096 & 97 and it was booked through Safeexpress with tracking no 83269947 & 48. Every day I use to followup with shopclues Customer care online support & safeexpress courier online support but no body is able to solve my problem,
they only say your consiment is not yet picked from Delhi. I need both
the television immediately since i have to award it in some funtion on 3rd Nov 2015, I requested both shopclues and Safeexpress If i do not get both TV by today evening then this would be a huge reputational loss to me. No body is able to tell me when they will deliver my product.
Please note that I am fed up of being following up with customer
care team, this is the worst experiednce I had with safeexpress as
well as shopclues who is not taking any ownership to solve my problem.

Please take some stringent action against both parties as like me there would be several other buyers who might be facing same problem.

thanks
vivek Upadhyay
[protected].